# ClicData Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClicData the right Dashboard solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145730/ClicData/reviews

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ClicData

4.6 (145)

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Last updated May 12th, 2026

# Reviews of ClicData

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

MR

Macaulay R

Data AnalystEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years.

“The support work is brilliant, easy to book a session and you can resolve multiple issues in a session, the ticket system also works really well.“

June 13, 2024

NB

Noam B

FounderMedia Production, 11 - 50 employeesUsed the software for: 1-2 years.

“The only downside to ClicData is that it is not as customizable as some of the more advanced software solutions. While this may not be an issue for some users, it can be a limitation for users who need more flexibility.“

January 18, 2023

MR

Mauricio J R

System AdministratorLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“ClicData help us in our daily work, we a re a law firm and we have all information in the palm of our hands, from our case matter software to phones records, CRM, etc.“

September 25, 2023

PS

Pratham S

Mean Stack DeveloperStaffing and Recruiting, 51 - 200 employeesUsed the software for: 6-12 months.

“Since the documentation is inadequate, one might need to contact the support staff.“

February 16, 2023

MR

Macaulay R

Data AnalystEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years.

“The dashboards are easy to create, the transformations are more complex but can produce some meaningful data, the users and role are easy to setup.“

June 13, 2024

VC

Vattana C

CRM managerLeisure, Travel & Tourism, 201 - 500 employeesUsed the software for: 6-12 months.

“Can be a little messy when you have high level dashboard architecture“

October 14, 2022

MR

Mauricio J R

System AdministratorLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“ClicData is an easy software to use and has a lot of potential, It gather all information from different Data Bases to create wonderful dashboards and great statistics that help all our team to take decisions, review metrics, goals, etc.“

September 25, 2023

GL

Gao Rui L

DirectorMining & Metals, 2 - 10 employeesUsed the software for: 6-12 months.

“We had a lot of issues with the SSO at first, but the solution was a simple and easy fix (our canaccess data did not match MiniOrange's)“

March 1, 2022

## Showing most helpful reviews

Showing 1-25 of 145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ryan M.  
Co-Founder  
Consumer Electronics  
Used the software for: 2+ years

### "Love it"

July 4, 2019

5.0

We now use clicdata to display Live dashboards for all Teams Personal dashboards have been created for Commission and individual kpa scorecards

Pros

Really simple and flexible tools to make powerful dashboards

Cons

From time to time scheduled updates take us down for a few hours

Review Source

Johan N.  
Managing Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A great product with huge application."

October 25, 2017

4.0

Pros

The customization ability and all the tools that you have at your disposal. The sometimes responsiveness of the offshore hosted system.

Cons

Delayed service, constant downtime for updates, functionality that is lost after upgrades (This includes number indicators that no longer automatically resize the shape when you drag it).

Review Source

Jenna F.  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Moderate "

December 5, 2018

3.0

Pros

All dashboards on the opening screen. It makes it easy to access many numbers at once.

Cons

It refreshes too often clearing the current dashboard sections. It is set to open only but url. You cannot save multiple dashboards

Review Source

Michael F.  
Director of Creative Engineering  
  
Used the software for: 1-2 years

### "Clicdata is our preferred choice for Dashboards"

March 29, 2018

5.0

The ability to see my datasets in one location.

Pros

The ability to merge many data sources. We use Google Analytics, Google AdWords, Facebook, Instagram, YouTube and custom SQL databases.

Cons

Customer support could be improved. Our plan limits us to email support only. Wish we could reach customer support via phone.

Review Source

Nate K.  
Director of Sales and Business Intelligence  
  
Used the software for: 1-2 years

### "Good for the price"

March 29, 2018

4.0

Pros

Price Data Integrations Customer Support Data Merge Data/Dashboard/Binder Organization

Cons

Formulas don't use straight SQL or TSQL Knowledge Base is limited and vague with a lot of situations Queries are limited, which limits dashboard capability Export capabilities are limited

Review Source

David L.  
Production Control Manager  
  
Used the software for: Less than 6 months

### "Can't recommend enough"

June 8, 2016

5.0

We use ClicData to bring our business data together from different sources in order to display it to relevant people. We have managed to create some professional looking dashboards for use both internally and externally, all with relative ease. It helps to have knowledge of SQL and Excel syntax (although some of it is slightly different) in order to manipulate the data but the options are seemingly limitless. It is regularly updated with new features and if you find something it doesn't do, their excellent support staff will probably incorporate it within a few weeks. Their support throughout my learning curve journey was excellent and that continues to be the case now I'm relatively fluent with it. I would say that it is fantastic for the money but I'd be doing it an injustice. I would give it the same review, were it considerably more expensive (don't tell them that though, they might put up their prices!). All in all, a fantastic bit of kit and I look forward to using it for so many other projects in the future.

Pros

Support Ease of use Value for money Functionality Try before you buy

Cons

We had a few issues with dropping connectivity to our Oracle database but this was sorted (and was probably down to our connection anyway) so none!

Review Source

Ken S.  
SEO Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ease of use and great support!"

August 7, 2016

5.0

ClicData has been a gem in the rough. I can't speak more highly about the product and the support. Support is responsive and new features keep on rolling out. Keep up the good work!

Pros

Ease of use. Support. Time to Live Value for money.

Review Source

RC

Richard C.  
Analytics Director  
Utilities  
Used the software for: 2+ years

### "Great Business Analytics Solution "

March 4, 2019

5.0

Pros

We use clic data for our business dashboarding solution, displaying energy usage to clients. The dashboards are easy to setup and visually look great.

Cons

There are a few excel functions that need adding.

Review Source

Carine Sylvie T.  
Remote administrative assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A variety of data sources"

October 19, 2023

4.0

Pros

It integrates a variety of data sources. You can import data from Excel, Google Sheets or SQL databases

Cons

The integration process can be a litle complex. But since it's a tool for professionals, you should be able to handle it.

Review Source

Alexandre M.  
Diretor  
  
Used the software for: Less than 6 months

### "A wonderful tool that allows you to view the business quickly and directly."

October 24, 2017

5.0

The main benefit is to have the information of the company in few screens, in a simple, compact and beautiful way. Extreme ease of use and creation of dashboards.

Pros

Ease of use and support agility. Various database connections make it easy to send information....

Cons

Some calculations require complex solutions. Some widgets could have more options, such as knowing the highest value of a drilldown table.

Review Source

AP

Anoop P.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best ever tool which allows us to do end to end automation within a single ecosystem"

February 14, 2022

5.0

Pros

1\. End to end automation 2. Less Manual Intervention 3. Performance 4. Customer Support 5. New features 6. Our team who worked on PowerBI and Tableau (Market leaders not actually though) appreciated our tool in terms of adaptation and Self Service platform 7. Customization and many more

Cons

1\. I think we should do lots of Marketing of our product 2. Conduct Proficiency test on online leaning platforms (How it is going to help beginners and for the folks who worked on clicData for decent amount of time, conducting Proficiency test would give them confidence) 3.

Review Source

PS

Pratham S.  
Mean Stack Developer  
Staffing and Recruiting  
Used the software for: 6-12 months

### "The best online customer service tool with fantastic and intuitive UI/UX"

February 16, 2023

4.0

For both internal and external business issues, we utilise ClicData. We use internal metrics from multiple data sources to measure KPIs. In order to give our users access to data that benefits their businesses, we also link data. Our organisation moves forward thanks to real-time project progress tracking, financial KPI updates, health and safety statistics, and data visualisation. We can integrate Podio workspace components with client-specific dashboards in an accessible fashion thanks to ClicData.

Pros

ClickData is user-friendly and one of the only programmes of its kind that supports a direct live connection to an MS Access database. We adore the cloud-based architecture and user experience of Clicdata. We were delighted to choose them because they outperformed every other programme we had looked at. The most well-liked services are highly customizable and provide a huge selection of widgets, data export capability, Google Maps connection, and data source connectors.

Cons

Since the documentation is inadequate, one might need to contact the support staff. Additionally, greater adaptability is needed if the package has to include a function, such as extra storage, etc. Google Maps's drawbacks, lack of overall legitimacy, poor downtime communication, inconsistent push-to-email, dashboard download issues, and low-quality downloads

Review Source

AB

Arnault B.  
Data Scientist  
Renewables & Environment  
Used the software for: 1-2 years

### "Simple & Efficient BI Tool"

April 3, 2017

4.0

When I started to use ClicData, I thought the tool was really complex, not finished & not as powerful as other solutions ... But after several month using it, I now feel that it's much more simpler & easy-to-use, and very efficient in terms of online sharing (Passworded HTML links). The Drag & Drop system allows to connect in an easy way different databases on different reports and give the possibility to hide a report to show another one by clicking on a dropdown list using a formula, which is according to me really powerful to switch the view of one graph (for instance switching between Month / Year split for time charts) using a button instead of creating a different DB. ClicData permits also to create a whole network of dashboards by connecting them to labels, button, charts, which so permit to switch from one to another with a simple click without any IT development. The customization part of reports is not as powerful as other tool, but compared to the ease to deliver the MVP dashboard, it's worth it. The Data Transform feature & T-SQL language is not easy to get used to at the beginning but is also quite nice to work on your data directly in the tool. From all ticket I already wrote, the support was nice, quick & efficient. The pricing is also totally flexible depending on your need, and very acceptable for such a tool, which is one of the main reason I'm using it today. I use this tool on a daily basis now, Thanks a lot for your work on this !

Pros

Easy & quick Easy online sharing High content for the price

Cons

Some UX missing features like not showing specific labels that overlap others Quite difficult to find some relevant supportive documents / videos to train yourself on the web

Review Source

GRL

Gao Rui L.  
Director  
Mining & Metals  
Used the software for: 6-12 months

### "Powerful tool with great support but steep learning curve."

March 1, 2022

5.0

I love the support I get, I love being able to create plenty of easy to consume visualizations that makes data analysis quick and easy.

Pros

It's powerful. I can do a lot with it. It helps me distribute our data in easy to understand visualizations to our clients. Connects to my data files on OneDrive, PostGreSQL easily. Single Sign-On (SSO) works perfectly with Wordpress. When Faced with issue of setting up, they worked with our other vendors from our Stack to find a solution. Technical Support Team has all been really helpful in finding solutions to my requirements.

Cons

We had a lot of issues with the SSO at first, but the solution was a simple and easy fix (our canaccess data did not match MiniOrange's) There are a lot of features and functions but it requires tweaking and exploring.

Reason for choosing ClicData

Demo by their staff and the following features: - Connectors - SSO - Easy to give access license

Review Source

KW

Kris W.  
Solution Consultant  
Computer Software  
Used the software for: 2+ years

### "Fantastic Tool!"

March 27, 2017

5.0

Combining Data Manipulation AND Dashboards in one solution is great! Data Manipulation: You need to learn SQL for many of the Data Transformations. I'm okay at VBA and had ZERO SQL experience coming into ClicData. I'm getting better at SQL but could only imagine what I could do if I knew SQL better. Data Refresh: Our data auto updates with with scheduled refreshes with cloud services (SFDC, Smartsheet) and through scheduled emails with attached data from our LMS (Data by Email). Dashboards: I had zero experience creating dashboards before ClicData. As with anything I've improved vastly over time. When I need a new dashboard, I just select an existing one that is close to what I want, hit \`Duplicate' and change the data source(s). Super simple. I am able to amaze my coworkers on a regular basis thanks to ClicData. I cannot recommend it enough.

Pros

Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

Cons

It's hard to call it a con, but not having a SQL person really slowed us down.

Review Source

Nicolo F.  
Digital Content Strategist  
Automotive  
Used the software for: 1-2 years

### "The best reporting tool in the market"

March 28, 2019

5.0

Pros

Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean. I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis. Customer support was great too.

Cons

The tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.

Review Source

GB

Gina B.  
COO  
Computer Software  
Used the software for: 6-12 months

### "Very Happy"

March 1, 2022

5.0

Good implementation team and resources with little to no downtime

Pros

Easy to implement and flexible to accomodate needs of customers

Cons

Issues trying to pay bills.... trying to pay the bill and keep getting notices we will be shut off but issue is on clicdata's end

Reason for choosing ClicData

flexibility for embedding into our product

Review Source

Mark J.  
Client Services Manager  
  
Used the software for: 2+ years

### "We used ClicData to survey one of our client's user audience. Good times"

October 30, 2017

5.0

Pros

Very slick clean features that made graphing our survey results very quick and easy to understand. Our client loved the pie charts.

Cons

We had 27 survey questions to pie chart. It was a fairly manual process for each of them so duplicating similar charts was a bit of work. We had several rounds of updates so a bit of legwork was required there as well.

Review Source

DP

David P.  
Lean Six Sigma Expert  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to create tool for a clear and great dashboard presentations"

April 3, 2018

4.0

Pros

Easy to use functionalities, and dashboard creations, when creating the dashboard and setting it up, you can have it up and running in no time query builder: the possibility to create queries with multiple data sources is a great addition

Cons

limited in functionalities: some functionalities like graphs and tables can be too limited in use the graphs and add-ons can be a pain to create, as you have to tweak the data to create the graph as you want instead of having a wizard that can help you

Review Source

CS

Chris S.  
Data Analyst  
Food & Beverages  
Used the software for: 6-12 months

### "ClicData"

February 27, 2019

5.0

We moved all our excels online to Clic Data, our data loads in the morning via multiple sources and is available to all our Area Managers and Store managers with Store Specific restrictions in place.

Pros

The ease of creating a dashboard for multiple users with different restrictions that I can apply, the best attribute about ClicData is the support, its phenomenal! they don't just give the answer, they explain and break it down.

Cons

some of the conditional formatting features are lacking.. top 2 bottom 2 doesn't exist yet which we use a lot to quickly identify top and bottom performers.

Review Source

FAA

Facundo Alberto A.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Easy BI platform"

June 10, 2019

5.0

Clicdata was the inflection point that divided a before and after talking about the understanding of my business.-

Pros

Ease of use is one of the most appreciated characteristics in a BI software by someone who isn't a software engineer.-

Cons

I had some problems because I couldn't automate the update of the information but it's due to not open APIs and not related to the platform itself.

Review Source

DG

Deyan G.  
CFO  
Information Technology and Services  
Used the software for: 2+ years

### "Deyan review"

December 9, 2020

5.0

Pros

The software is web based. CliCdata has wonderful user experience.

Cons

There is a lot of lag every week in Tuesday.

Review Source

AH

Andrew H.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Provide deeper functions for more experience users"

June 10, 2019

4.0

We use Clicdata as a tool to show our clients their own data, sometimes that is through custom reports but most of the time that is through reports that are the same for all clients. But creating a set of dashboards that all filter the data for a specific client hasn't been easy.

Pros

Easy to get first dashboard set up. We were able to connect a data source and create a dashboard in minutes.

Cons

Should allow users with a programming background more access to element controls.

Review Source

SS

Sheridan S.  
Managing Director  
Facilities Services  
Used the software for: 1-2 years

### "Outstanding reports"

June 18, 2019

5.0

This enables us to provide real-time dashboards and information across all of our clients

Pros

Functionality and ease of use - plus the look of the dashboards

Cons

There actually isn’t anything that I can think of for this secrion

Review Source

WW

Werner W.  
Head (Innovation / Technology)  
Computer Software  
Used the software for: 1-2 years

### "Best BI software for getting things done"

June 26, 2019

5.0

Performance Reporting and creating portals

Pros

Easy to use - Great Support - Fast prototyping

Cons

People have mental blocks when it comes to using BI software. More tutorial videos would be useful

Review Source

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