--- title: "ISNetworld Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ISNetworld Software - reviews, pricing plans, popular comparisons to other EHS Management products and more." source_url: "https://www.capterra.com/p/145737/ISNetworld/" page_type: "product" language: "en" --- # ISNetworld Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ISNetworld ## What is ISNetworld? ISN collects health and safety, procurement, quality and regulatory information for more than 60,000 contractors and 500 Hiring Clients across capital-intensive industries in more than 85 countries. ISNs subject matter experts review this information to help assess the accuracy, relevance and timeliness of the data. Using ISNetworld as an integral part of their management systems, Hiring Clients are able to connect with safer, more reliable contractors and suppliers around the globe. ## What is ISNetworld used for? [Contractor Management](https://www.capterra.com/contractor-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[EHS Management](https://www.capterra.com/ehs-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 38% Neutral 8% Negative 54% Starting price $875 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ISNetworld?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.isnetworld.com&name=ISNetworld) ## ISNetworld Overview Updated August 2026 AI summary ISNetworld enables businesses of all sizes to manage contractor compliance, safety, and risk across EHS, procurement, and vendor workflows. It supports audit management, incident tracking, document control, and safety training, with dashboards, analytics, and integrations for operational and regulatory oversight. The platform is available via cloud and mobile deployments for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ISNetworld 2.7 (37) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $875 Other, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (37) Ease Of Use 4.7 (294) Value For Money 2.1 (34) Value For Money 4.5 (252) Customer Service 2.5 (36) Customer Service 4.6 (280) ## ISNetworld alternatives Highest Rated [4.9 (332)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ManageEngine Network Configuration Manager](https://www.capterra.com/p/172274/Network-Configuration-Manager/) [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172274/Network-Configuration-Manager/) [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) [4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012083/Scrut/) [View all alternatives](https://www.capterra.com/p/145737/ISNetworld/alternatives/) ## FAQs about ISNetworld Overview ### Which roles and teams benefit most from ISNetworld? ISNetworld is most used by safety, compliance, and HSE teams that manage contractor prequalification, training records, and risk documentation. Operations leaders, owners, and executives rely on it to maintain client requirements and business eligibility, while HR and administrative teams support onboarding, credential tracking, and audit readiness across contractor workflows. Answer based on 37 reviews Overview ### What company size and industries is ISNetworld built for? ISNetworld supports capital-intensive industries and is used mostly by small businesses, which make up 89% of reviewers, especially in Construction at 22%. It also serves Oil & Energy at 17% and Environmental Services at 14%, with additional use among enterprises at 8% and midsize businesses at 3%. Answer based on 37 reviews Features and Usability ### What are the key features of ISNetworld? ISNetworld offers compliance management, contractor database, qualification tracking, and audit management for contractor oversight. It also includes incident reporting, risk assessment, safety management, training management, and document management, plus reporting and analytics, a dashboard, mobile access, and third-party integrations for tracking operational and regulatory requirements. Pricing ### How much does it cost and what fees or limitations are included? ISNetworld starts at $875/year for Contractor/Supplier, including a one-time setup fee, while Hiring Client and Contractor Operator plans start at 50,000/year flat rate with larger setup fees. Reviewers frequently call it overpriced, cite no-refund terms, unclear submission requirements before payment, and significant ongoing administrative work. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does ISNetworld integrate with? ISNetworld integrates with ScribeWare, giving businesses a connection to that third-party platform for contractor and compliance-related workflows. The available integration data names ScribeWare as the confirmed connected brand, with no other third-party tools listed in the provided catalog or reviewer mentions. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does ISNetworld offer? ISNetworld provides in person training, live online sessions, webinars, and documentation to help teams get started. In person sessions support direct instruction, live online training and webinars allow guided learning remotely, and documentation gives written reference material for self-paced review. Answer based on 6 reviews Getting Started and Support ### What customer support options does ISNetworld offer, and how do users rate the experience? ISNetworld offers FAQ/forum resources and phone support. Users often describe support as easy to reach, with quick responses and helpful guidance locating items or resolving issues. However, others report inconsistent service, weak issue ownership, billing frustration, and reviewers who seem unqualified or unsympathetic, especially for small contractors. Answer based on 12 reviews Ease of use ### Is ISNetworld easy to use? ISNetworld works for training, credential tracking, and contractor compliance, but ease of use is mixed. Some administrators and workers find navigation intuitive once setup is understood, while many contractors describe the interface as clunky, slow, and permission-heavy. Smaller businesses especially mention a steep learning curve and repetitive administrative steps. Answer based on 11 reviews ## Features AI summary Based on 941 EHS Management reviews Capterra data shows that buyers of EHS Management software rank the following features as their top priorities: - **Incident Management** (**51%** of reviewers rated this feature as critical) - **Compliance Management** (**45%**) - **Risk Management** (**45%**) ISNetworld supports all three of the features reviewers rate most highly: **Incident Management**, **Compliance Management**, and **Risk Management**. Together, these capabilities help businesses document and respond to workplace incidents, stay aligned with regulatory requirements, and identify potential hazards before they become larger issues, allowing teams to improve safety oversight and reduce operational risk. Compliance Management 2.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Risk Management 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Document Management 2.0 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Tracking 2.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Contractor Database 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Easily track all contractor information in one centralised location Activity Dashboard 2.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities ISNetworld 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contractor Database: Easily track all contractor information in one centralised location - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Forms Management: Store, manage and track all forms in a centralized location - Incident Management: Manage and track all disruptions and incidents - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Quality Control: Ensure that quality requirements and standards are met across production processes - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Safety Training Management: Process of scheduling, tracking, and managing employee training programs related to safety and compliance - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 2.5 (37) 2.5 Based on 37 reviews ## Pricing Value for money 2.1 (34) [View pricing plan details](https://www.capterra.com/p/145737/ISNetworld/pricing/) ISNetworld for Contractor/Supplier $875.00 Other,Per Year It includes: - Drive Improvement - Market Your Company - Network - Receive Support - Reduce Administrative Work - Stay Informed ISNetworld for Hiring Client $50,000 Flat Rate,Per Year It includes: - Centralize Information in One Integrated Platform - Collaborate With Global Network of Thought Leaders - Dedicated Account Team of Experienced ISN Professionals - Drive Continual Improvement - Make Informed Hiring Decisions and Monitor Compliance - World Class Contractor Support and Outreach ISNetworld for Contractor Operator $50,000 Flat Rate,Per Year It includes: - Centralize Information in One Integrated Platform - Collaborate With Global Network of Thought Leaders - Dedicated Account Team of Experienced ISN Professionals - Drive Continual Improvement - Make Informed Hiring Decisions and Monitor Compliance - World Class Contractor Support and Outreach Value for money 2.1 (34) 2.1 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (36) 2.5 Based on 36 reviews ## User reviews Overall rating 2.7 Based on 37 reviews Filter by rating 5(10) 4(4) 3(3) 2(4) 1(16) Mentioned topic Sorted by most recent SF Steve F. Owner Business Supplies and Equipment ### "Stay as far away as possible from this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 11, 2026 One of the worst experience of my life with one company that I have to pay for I was not expecting the review to be that bad when I read them before writing this review but I understand why now I was so frustrated with this company. I guess I was not alone. I really wish they get what they deserve and that would be closing down. Pros Absolutely nothing they are awful. Their staff are completely not competent. There is one thing I would really like from them is to never make business with them again. Cons Absolutely everything this company is terrible. Stay as far away as you can from this nightmare you can have with a company that you actually pay for that’s terrible. Be prepared for a lot. Lots of lost time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Janet K. Office Manager Oil & Energy ### "ISN Better than competitors " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 8, 2026 Overall a better platform than the main competitors. You don’t have to wait 20 minutes for someone to answer the phone. Pros Customer Service When you call, they actually answer the phone. They are very good at helping you find the location of items you’re looking for. Their program submission is easier to navigate than other platforms. Cons The cost. Also, some of the questions in the questionnaire are completely irrelevant. They’ll tell you the operator requires them, but the operator will say ISN requires them. They will kick out your programs claiming you didn’t include some specific sentence, when in fact you did so this takes more time and phone calls to correct an issue that shouldn’t have even been an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alex B. COO Mechanical or Industrial Engineering ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 4, 2025 Support is not great, they don't use their brain or critical thinking. It's confusing to navigate. I hope an alternative is created. Pros Literally none - This is maybe one of the worst software tools I have ever used in my life. Avoid at all cost if you can. Cons I would give 0 stars if I could. It is the most complex and not user intuitive. They force you to pay for this tool and it is a literal nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tess M. Compliance and Risk Manager Construction ### "Inefficient and " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2025 It is clear to me that ISNetworld is not concerned with a company's actual commitment to the safety of its workers. There appears to be very little understanding of how to apply OSHA regulations to the practical execution of work. If what they are looking for is a pat regurgitation of their own questions, then they should author a standard safety manual and their clients should simply seek the adoption of such safety manual from its connections. Pros There is nothing useful or helpful about ISNetworld. When I launch our revised trade partner qualification process, I will not recommend ISNetworld to manage compliance issues now that I have experienced its inefficiencies as a GC. Cons The analysts are either intentionally obtuse and obstructive or not able to engage in the analytical exercise required to review policies. If policies are not a verbatim regurgitation of their posed questions, no credit will be given even where it is clear that (1) the policy actually DOES address the required subject matter and (2) the policy conforms with state and federal law. Example: Our policy on trenching requires that a barricade be erected around every well, pit, trench or opening; every single one of them. When asked how workers in trenches are protected from vehicular traffic, the analyst was referred to the exact place in the policy that requires barricades around trenches. This answer was repeatedly rejected, and I can only assume (because you can't actually SPEAK to someone) that the rejection is because the clause, "To protect Workers in trenches from vehicular traffic" does not appear before the language which indicates that barricades should be erected around all trenches. Barricades are required for a number of reasons, including to provide warning and protection from vehicular traffic. It is asinine to revise a policy, coordinate the release of that policy to all employees and trade partners, collect acknowledgements, then train on the revised policy when the revision doesn't change work processes. To participate in the exercise ISNetworld requires is how companies arrive at safety policies that are nothing more than word salad dressed up as a safety program. Furthermore, there is unnecessary redundancy in processes. Each and every year, we have to parry back and forth for a number of weeks over the same waiver of subrogation issue even though it has been explained time and time again that Ohio law does not permit a waiver of subrogation on workers compensation matters. As a compliance company, this simple fact of law is one that ISNetworld should be acquainted with and adjust its process accordingly. Finally, It is exceedingly difficult to speak to an actual person regarding any outstanding issues and the user interface is clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QM Quintin M. Principal Environmental Services ### "Typical Review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 8, 2024 Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything. Pros Nothing. There realy is nothing whatsoever. Cons Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ray M. Managing Partner Environmental Services ### "Horrible Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2024 Extremely frustrating so far, and I am not even completely set up yet. Pros I don't like anything. It is just a way to download costs onto small contractors. Cons They emailed me constantly once an invoice was issued to pay the invoice - after that radio silence. No instructions or guidance was provided at all. Their only chat is not with a live human but is a crappy chatbot that doesn't actually answer questions and only lets you choose pre-identified questions. You have to fill out a form to get help, and only then does it allow you to call the support number. You have to navigate an auto-responder menu and sit on hold to talk to a live human (just keep hitting "0" until the system passes you on to a live human). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BQ Brent Q. President Wholesale ### "The worst of the worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2024 I cannot comprehend how they sold this software to anyone. As stated by other contractors, they are like the Mafia. Crazy fees, for terrible software that has absolutely zero impact in the field. Pros I can't honestly say anything good about ISN. Cons Extremely clunky, slow and cumbersome platform that is astronomically priced Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Melissa C. HR Generalist Financial Services ### "Maintain client questionnaires " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Proficient, with some room for improvement Pros The system let's us know when we have a task to complete to stay in compliance Cons Sometimes it is hard to determine HOW to increase our grades Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Clark K. Home Inspector / Owner Real Estate ### "Isn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2023 Pros It keeps me organized and it’s easy to use. Cons I’ve not found anything needed in my business that ISN doesn’t cover. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jim M. Safety Manager Construction ### "A necessary evil" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 17, 2023 takes too much time, is too invasive, poor customer support and there are much better platforms out there. The only reason we use it is we are required to by one of our contractors. Pros nothing. it takes too much time to answer all the questions and constantly checking to stay compliant Cons That is isn't Avetta. We are also required to use Avetta through another contractor and it is so much better. Alternatives considered [Avetta](https://www.capterra.com/p/145741/AuditGUARD/) Reasons for choosing ISNetworld we had no choice, its used by one of our contractors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145737/ISNetworld/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.