# Page 2 | ISNetworld Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ISNetworld the right EHS Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145737/ISNetworld/reviews --- ISNetworld 2.7 (37) [View alternatives](https://www.capterra.com/p/145737/ISNetworld/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of ISNetworld ## Showing most helpful reviews Showing 26-37 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Madeline S. Safety Manager Renewables & Environment Used the software for: Less than 6 months ### "Very poor service and unable to trouble shoot" March 29, 2021 1.0 ISNetworld was very eager to get our companies money. I received several phone calls wanting me to sign up. Once I signed up and they received their money, they can't seem to help me. The employees that answer the phone don't have a clue how to fix my login issues. They inform me that they are going to check into it and they don't get back to me. This has been going on for several days. What is even more frustrating is that they send me emails saying I need to login into my account and start filling in my companies safety program documents. Well I can't now can I because they haven't fixed the issue. One of the other reviews stated that they would rather have a root canal done than use ISNetworld, can anyone recommend a dentist? I'm there too! Pros I can't say I like anything about it because it won't allow me to get into the site after I put my log in credentials. I click enter and a notice pops up saying ISNetword is having technical difficulties and they are aware of the problem and working on it. They aren't working on it, they have no clue. Every time I call them, I have to explain the issue all over again. Cons I can't give an answer because it won't allow me to log in. I have made several calls to ISN and no one has helped me yet. If I could give a zero star review I would. Switched from [Active Compliance Monitor](https://www.capterra.com/p/173029/ComplyWorks-Worksite-Solution/) Only because one of our clients is using ISNetworld and basically to work for them, we have to use ISNetworld. Review Source MA Michael A. Safety Director Health, Wellness and Fitness Used the software for: 2+ years ### "Avoid ISN if you can" May 3, 2023 1.0 Much to time consuming Pros Nothing, ISN always needs attention and is not helpful Cons The RAV program was completely burdensome Review Source SG Stephanie G. Operations Assistant Oil & Energy Used the software for: 1-2 years ### "Amazing Compliance Program" February 24, 2021 5.0 Their support team is a great help and has a quick response time whenever help is needed. The grading tracker is a convenient tool for our customers to keep up and maintain all required qualifications as well. Pros The integration with this program was virtually the easiest process we've experienced. It is an amazing compliance tracker and incredibly convenient for our customer and third party companies we deal with. Cons Honestly, there isn't a lot to complain about with this program. It functions operationally as well as an easy to administer and keep up with at all times. Reason for choosing ISNetworld ISNetworld had the most functions for our customers and our company in one program. The program is affordable as well as easy to use! Review Source LL Leanne L. Administration Manager Construction Used the software for: 2+ years ### "Exceptional Safety System" May 27, 2019 5.0 Overall, this is the software that all construction companies should be utilizing! Pros This is excellent software to keep your safety information up to date and all in one location. We can share great ideas and safety news and procedures and you can make yourself visible to other companies. ISNetworld also offers exceptional customer service, I have had questions and utilized the chat button. Within minutes I was interacting with a person who was able to help me. Cons The scoring matrices can be a little archaic. For a smaller company, the TRIF rate should be calculated differently. It is important for ISNetworld to champion changes in the way safety is "graded". Review Source VR Verified Reviewer accounting manager Wholesale Used the software for: 2+ years ### "Impossible to master" November 9, 2020 2.0 There is no benefit of this service to our company. Our customers have chosen it for their compliance needs. It is a click and choose service and if our clients click a field that does not apply to us, we get an F rating for non-compliance. Customer service is horrible. They read off the answers to our questions and actually give no advice at all. Pros Nothing. It is cryptic to use and instructions from page to page may differ. Cons Ratings are changed without notice. No assistance offered. Review Source BQ Brent Q. President Wholesale Used the software for: 1-2 years ### "The worst of the worst" March 14, 2024 1.0 I cannot comprehend how they sold this software to anyone. As stated by other contractors, they are like the Mafia. Crazy fees, for terrible software that has absolutely zero impact in the field. Pros I can't honestly say anything good about ISN. Cons Extremely clunky, slow and cumbersome platform that is astronomically priced Review Source RM Ray M. Managing Partner Environmental Services Used the software for: Less than 6 months ### "Horrible Customer Service" April 3, 2024 1.0 Extremely frustrating so far, and I am not even completely set up yet. Pros I don't like anything. It is just a way to download costs onto small contractors. Cons They emailed me constantly once an invoice was issued to pay the invoice - after that radio silence. No instructions or guidance was provided at all. Their only chat is not with a live human but is a crappy chatbot that doesn't actually answer questions and only lets you choose pre-identified questions. You have to fill out a form to get help, and only then does it allow you to call the support number. You have to navigate an auto-responder menu and sit on hold to talk to a live human (just keep hitting "0" until the system passes you on to a live human). Review Source AD Arvin D. O&M Manager Construction Used the software for: 6-12 months ### "Good and reliable compliance management software" December 14, 2019 4.0 ISNetworld is a solid and reliable compliance management product. I would definitely recommend it, and I would use it again in the future unless I find a product when features that are out-of-the-box and impressive. Pros I have used ISNetworld in the past, but don't use it currently. when I used it, I found it to be a solid product. It is well developed, it offers a very complete set of functionality necessary to manage compliance by one's own organization and by contractors and partners. This product makes it easy to organize compliance documentation and records, and to produce compliance reports. Cons Even though it is a solid product, it didn't have any particular feature that I found overly impressive. Review Source VR Verified Reviewer Biological Resources Coordinator/Wildlife Biologist Environmental Services Used the software for: Less than 6 months ### "Good product, but website is too layered to find things efficiently" December 6, 2019 4.0 Customer service has been superb. It has been a good experience. It is very easy to see grades and take corrective actions. Pros It keeps track of tons of information for you, which takes a lot of stress out of managing subcontractors. It is available to get ID badges for entry to work sites, so they automatically log you in. Cons The set up is quite lengthy. Additionally, the website is not very easy to navigate. There are lots of pages with sub-pages and sub-sub-pages. If you are looking for something specific and don't know where to go to find it, you'll be looking for a while. Review Source LD Lisa D. HR Coordinator Construction Used the software for: 1-2 years ### "Good Pre Qualification Site " December 10, 2020 4.0 Provides a good foundation 9f information for customers to use in viewing a company's overall safety compliance. Pros The dashboard is fairly easy to navigate and the message center is very helpful to keep on top of requirements and information requests. Cons The grading system seems a little out of whack for some items and the lead time on reviewing posted information can be slow. Review Source JW James W. CFO/Owner Photography Used the software for: Less than 6 months ### "Not for small businesses" April 20, 2021 2.0 The requirement are over the top for a small company yet perfect for a company with over 50 employees and a brick and mortar establishment. Customer service needs to be overhauled to help small businesses who are trying to subcontract with larger businesses who require ISNetworld. Customer service also needs to apply solutions instead of seeking fault and exploiting it on the customer's end. 99.9% of all the required documentation uploaded by us had discrepancies which was equal to over 60 hours of work. Pros Nothing. Not user friendly. Most of the user supplied uploads are unnecessarily redundant. Cons The company lacks diversity and selective requirements between large corporations and small businesses. They have a set standard of at least 50% of required written policies, yet they have no way to opt out of certain requirements. They require uploads to be extremely specific, but they do not outline what the specifics are before you upload. Their resolution to a problem is to stay on the phone with a customer and hand walk them through what they need instead of publishing examples to streamline the process. Reason for choosing ISNetworld N/A Review Source SL Steve L. Safety Business Supplies and Equipment Used the software for: 2+ years ### "Waste of Money" December 12, 2018 1.0 Horrible, I'd rather have a aroot canal. Pros Nothing about this compnay is good, poor customer support, overpriced, Cons Not user friendly, no customer service support Review Source Similar Products Featured ## Related categories [Contractor Management](https://www.capterra.com/contractor-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Environmental](https://www.capterra.com/environmental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.