# Page 3 | Wishpond Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Wishpond the right Social Media Marketing solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145745/Wishpond/reviews

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Wishpond

4.1 (154)

[View alternatives](https://www.capterra.com/p/145745/Wishpond/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Wishpond

## Showing most helpful reviews

Showing 51-75 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anita S.  
Personal Assistant  
E-Learning  
Used the software for: 2+ years

### "Wishpond Customer Support for Free Accounts"

January 20, 2019

4.0

I have been using Wishpond for free for 3 years and have gotten immediate and courteous support through chat and email. I can create landing pages and automated emails, and the team at Wishpond has been helpful whenever I've gotten stuck. Now I know how create landing pages, auto emails and workflows.

Pros

I like that I can make workflows with automated emails

Cons

The landing page creation page is hard to move text boxes and forms. It requires the use of sections, columns, and rows. I would like to skip all that and move text around as I do in Microsoft PowerPoint.

Review Source

KB

Kayreea B.  
Owner  
Internet  
Used the software for: 1-2 years

### "Appreciation"

February 15, 2024

5.0

Great! Very professional helpful and has her patience through the difficult difficulties. I faced during this process.

Pros

Their commitment to helping me push my company.

Cons

A little pricey, but worth it. Other than that, I don’t have anything else that I didn’t like

Review Source

Response from Wishpond Technologies

February 20, 2024

Hello Kayreea. Thank you very much for your feedback. We truly appreciate your words and feel very happy that your experience with Wishpond has been so positive. For us, it is a pleasure working with you. Thank you and have a great week! All best, Wishpond's Customer Success team.

BV

Ben V.  
President  
Automotive  
Used the software for: I used a free trial

### "MISLEADING FREE TRIAL"

December 19, 2019

1.0

Pros

I have nothing positive to say about Wishpond

Cons

14 day trial requires credit card and a yearly commitment for the trial to start (should have been first warning). Was told I could cancel anytime before the trial ended, or switch over to monthly plan. However, their FINE PRINT also points out: "A full refund for the unused months on the annual plan may be issued if a refund has been requested or the account has been cancelled within five days of the trial’s expiration date and the number of generated and hosted leads, participants and voters does not exceed 20." OR "A 50% refund and credit towards your account with Wishpond may be issued if the annual plan is canceled or a refund has been requested via email within 2 months of initial purchase and the total number of captured and hosted leads, participants and voters does not exceed 50." My own testing resulted in 10+ test leads before I went I public with my first live campaign. This left with me 10 leads remaining to even qualify to get my money back in full if I chose not to continue using the platform. What kind of free trial has a limit on number of leads captured? Also, I cancelled a day before the trial, received an email saying my account was cancelled a day later (after the trial ended). This seemed odd to me that I got a confirmation a day later. The platform itself is not well rounded, and is missing a critical features. Unable to set a campaign to be restricted by geographic location. If you have a contest, or popup, you cannot target your audience.

Review Source

leopoldo P.  
  
  
Used the software for: Less than 6 months

### "Wishpond Review "

April 22, 2016

5.0

I found out about Wishpond through the Youtube channel, where they share tips and educate their clients on how to use the platform and what they can achieve with it. Currently, at Lion Development we are using Wishpond plugging to run our Landing pages, as well as creating landing pages for other clients. It has made the work much easier and gives us the tools we needed to perfectly engage our clients. Any question we had regarding the platform was answered within minutes. Part of my job as a Digital Marketing Consultant is to provide and suggest tools for my clients to use, I will be suggesting wishpond to a lot of my clients!

Pros

The platform has a lot of different tools that you can use.They have a pluggin for wordpress that is completely FREE, of course if you need to run certain features like an A/B test then you will have a fee to pay. It also shows you the analytics for the page you have created. After creating a Landing page we ran it on Google Analytics and the results were excellent 80/100 page speed and 100/100 on user experience.

Cons

It has a lot of tools and ways in which they can be used, so users might get overwhelm, but all the youtube videos based on customer education of the product will help the user understand each step and each tool.

Review Source

Pierre C.  
Broker  
  
Used the software for: 1-2 years

### "Great product at a great price"

May 10, 2018

5.0

Pros

Ability to manage my email lists, email blasts and my opt-in campaigns in one place. Low cost compared to others

Cons

Bugs are quite frequent, but its been getting better. They really have stepped up the support here though.

Review Source

Loisa L.  
Executive assistant  
Design  
Used the software for: 6-12 months

### "Awesome Features"

April 11, 2019

5.0

It's very convenient to use since I am working from home. I get to help my employer by entering details to the landing page where we track leads and sales. Itss very helpful and made the company keep going strong until now.

Pros

Its very easy to use and is user friendly. You will be able to choose on how to grow your business by the features Wishpond offers.

Cons

Nothing so far. Never experience an ossue for the last 6 months.

Review Source

NN

Nancy N.  
Founder, & Editor  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to Use, Powerful and Affordable"

May 6, 2020

5.0

I use it for landing pages, weekly emails, registrations for webinars.

Pros

It has all the features you could want in a marketing automation solution without being complex. I'm an owner of a company and am not a marketing admin expert but I can make it work for me. It's also one I can afford. Most are way too expensive for a small business owner.

Cons

It can sometimes take support a day to get back to me.

Review Source

DM

Despres M.  
Vice President  
Wholesale  
Used the software for: 6-12 months

### "Wishpond Review"

April 4, 2023

5.0

Very good. I was impressed with everyone I worked with.

Pros

The personal I dealt with were very kind, knowledgeable and very easy going and to work with.

Cons

The concept of what Wishpond does and wanted to do with my product is great. My product did not respnd well with the consumer and that is not a Wishpond issue.

Reason for choosing Wishpond

I had a high level of confidence and trust in the people I was dealing with.

Review Source

DH

Deanna H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great"

September 14, 2023

5.0

I have loved my team. They are friendly and so amazing !

Pros

I like that they are constantly communicating with me and that if I have questions they are always answered

Cons

The price is a little higher for a very small business to handle on top of all the ad costs etc it's is almost not do able for my small business.

Review Source

TV

Tegan V.  
Marketing Manager  
Medical Devices  
Used the software for: 6-12 months

### "Easy to use Landing Page Maker!"

May 6, 2020

5.0

Great experience so far, I often have questions and the support team always is ready to help us.

Pros

So easy to create a new page and set-up a follow-up email, pop-up box etc. Everything is very customizable.

Cons

The forms could improve, such as having pre-existing fields such as a list of countries.

Switched from

[Leadpages](https://www.capterra.com/p/203635/Leadpages/)

It was quite hard to use Leadpages and create a page that quickly that looked nice. There was too many obstacles with spacing and formatting.

Review Source

EE

Elisabeth E.  
Owner  
Internet  
Used the software for: 6-12 months

### "Wishpond has given me good support for my business "

March 9, 2023

5.0

I had a hard time reaching out to potential customers, but with Wishponds help, things have started to move.

Pros

I received quick and good help to get started. Good features and easy to use.

Cons

The integration with my existing business was a bit tricky, I couldn't manage all the part myself.

Reason for choosing Wishpond

Got a good offer.

Review Source

GE

Gunet E.  
Ceo  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Wonderful product, profesyonel support"

September 26, 2023

5.0

We are launching our product to USA and it is utmost important to have a correct matketing automation.

Pros

Maria helede us setup our landing page and marketin automation. The template they have provided wad prepared very well and suited to our product brand guidelines.

Cons

nothing. Everything was perfect and wonderful.

Review Source

RB

Robert B.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "My team is the best."

October 12, 2023

5.0

It was great. I have not seen any uptick in sales yet, but I have made some great friends. I have also been liaised with talented people that I have confidence in.

Pros

The easy way the Wishpond team worked me through the process.

Cons

It was not difficult. I have not negatives at this point.

Reason for choosing Wishpond

Their sales rep contacted me and it didn't seem like a scam.

Review Source

Response from Wishpond Technologies

December 18, 2023

Hello Robert. Thank you so much for this positive review. We truly appreciate it. I'd like to share with the team that is working with you. If you do not want to share your company's name publicly, do you mind writing to csm@wishpond.com and informing it? Thanks in advance. I hope you have a great week.

Barbara Č.  
Head Of Marketing  
  
Used the software for: Less than 6 months

### "Pretty decent tool for e-mail marketing automation!"

January 2, 2018

4.0

Pros

Easy to use and with the user-friendly interface. I was able to create 20 pop-ups in just a few minutes. E-mail automation is something that I was looking for the most. I have more than 30 e-mails and have been able to set up e-mail flow and create smart lead lists in just an hour. That was great!

Cons

Sometimes I have a problem with HTML e-mail format in Google Chrome, so I have to work in Firefox. This gives me a headache because I am a Chrome user.

Review Source

VR

Verified Reviewer  
Vice President Consumer Engagement and E-commerce  
Consumer Goods  
Used the software for: 6-12 months

### "Great experience and easy to manage"

March 13, 2018

5.0

We were able to get the campaign up and running in just a few hours rather than a few days and the ease of use from the UX side made it easy for our followers to sign up and participate.

Pros

We love how easy it is to implement a campaign and how it organizes the content and the data on the back end to make it easy to manage. We also love how easy it is for the user to take part in our contests now!

Cons

It gets a little pricy as you scale up and this software makes it so easy to sign up for the user that your usage will go up quickly.

Review Source

ZVT

Zacharia Von T.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great service and value! "

April 27, 2023

5.0

Doing great... just waiting on my $ billions in sales to roll in... any week now!

Pros

Great communication and take care of everything I don't have time to do.

Cons

I have nothing bad to say about Wishpond... just waiting to become a Zillionaire like \[sensitive content hidden\]! I'll take ya'll with me : )

Reason for choosing Wishpond

They had good communication and John gave me a deal I couldn't refuse!

Review Source

CY

Cristina Y.  
Digital Media Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Intuitive product - poor , weak, support department"

April 22, 2020

2.0

Support department is weak. Severe time gaps in communication. Example: Just got off Chat with a support-tech by the name of \[SENSITIVE CONTENT HIDDEN\]. He was the first to respond to me after two days of waiting for a chat response. He basically said, he sent a test email to his email and it works fine. Without probing or asking more troubleshooting questions, he LEFT THE CONVERSATION, and I was left hanging AGAIN! I don't see how anyone can create time-sensitive marketing campaigns, when there is o much lag time in support troubleshoot conversations. So completely discouraging. I do NOT recommend this product due to a good transparent support system for their customers.

Pros

Product, for the most part, is intuitive. But still fumble a bit, enough to reach out to support .

Cons

Product is pretty intuitive, but still could use improvements. Especially since this is mostly a DYI. A lot of the HOW TO library was outdated.

Review Source

MV

Melody V.  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Customer Service, Easy to Use Platform"

April 12, 2023

5.0

Pros

Working with Wishpond has been great, \[sensitive content hidden\] has been very attentive and efficient in dealing with all of our requests and putting out great content for our social media advertising campaigns. Conversions through recent campaigns have been good. The platform is also very easy to use with metrics clearly visible at a glance.

Cons

The difference in working in timezones which can be tricky to setup meetings at a convenient time.

Review Source

JC

Jean-Michel C.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "New User of Wishpond"

November 1, 2023

5.0

Pros

I love the customer support and how they work with the user.

Cons

The initial cost of the service can be a bit much for new business owners.

Review Source

KC

Kathleen C.  
Senior Director of Operations  
Insurance  
Used the software for: Less than 6 months

### "Thank you"

November 13, 2023

5.0

Pros

Itzel at Wishpond was very easy to work with, and adjusted to our evolving requirements ensuring a final product that we were happy with.

Cons

Would have loved to have a template to follow to ensure we were providing the correct information needed sooner in the process. Also, it would have been great to understand from the beginning the number of 'iterations' allowed so that we could have grouped our changes into iterations as to follow this requirement. Wishpond was very understanding and flexible with the number of changes/iterations though and we were able to roll out all needed changes.

Review Source

RR

REID R.  
Founder and CEO  
Retail  
Used the software for: Less than 6 months

### "OUTSTANDING SERVICE FROM \[sensitive content hidden\]!"

February 27, 2024

4.0

Overall Experience is still to be determined. I can't say that I've been able to fully experience as yet but hoping to. The best part of the experience and what's keeping me engaged is \[sensitive content hidden\] outstanding attitude and authenticity.

Pros

So far the best part of my experience has been working with \[sensitive content hidden\]. She's certainly knowledgeable and on top of things. I appreciate her ability to listen and provide timely valuable advise and solutions within her reach.

Cons

Not a fan of the pricing and value proposition thus far. Have voiced this opinion already twice.

Review Source

Ganesh B.  
SEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Product, But can have huge Improvements"

April 10, 2020

3.0

Pros

The Email deliverability is very good The support team is responsive and available on live chat for most of the time

Cons

The Landing page builder can be improved significantly No Integration with Cost-effective solutions like Integromat They are In the business for soo long, but not integrated essential services like integromat

Review Source

RF

Rose F.  
Director  
Retail  
Used the software for: Less than 6 months

### "Excellent Partnership"

March 8, 2024

5.0

It is so much easier outsourcing to the team, rather than doing myself - and I love their honesty!

Pros

They went above and beyond to help me on a project outside the norm. The team are polite, professional, and work efficiently to deliver on all sorts of projects for the client. They bought creative ideas to the table for discussion and implementation. They shared my vision and then delivered on it 100%. I am VERY happy with the outcome. I cannot recommend my accounts team more highly.

Cons

Nothing, only that I didn't find them earlier!

Review Source

PS

Paul S.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Horrible"

April 24, 2020

1.0

They set up a 6 month contract that they don't deliver on. Said they'd manage at least 3 campaigns in 6 months and only got one done. During the one campaign, they could not keep the facebook ads running. I needed to find out the ads were not running and tell them. They do no monitoring. And then when we told them the ads were shut down it took them days to get it going again. The split testing was with very minimal adjustments to the campaign. When the first campaign finished, they did not have the staff to create the next one. And they continued to charge every month. Can't ereach anyone by phone. Forget it. And they rarely answer e-mail.

Pros

They charge your credit card every month, no matter what.

Cons

It is a disaster. Makes more work for you than doing it yourself.

Reason for choosing Wishpond

Just was in a hurry. Big mistake.

Review Source

Bruno A.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best landing page + automation "

April 29, 2020

5.0

Pros

the learning curve, costumer support is great lots off cool features, saves you a lot off time , you dont need to make a landing page and use other software to make automatacion etc , worth every penny

Cons

Until now im super ok , i didn't try all , ux can improve but its a great software

Review Source

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