Who Uses This Software?

Small, medium and large businesses with 5-500 employees per location, that want to save on average $40 per employee per month with a 90% return on investment for payroll expenses.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SwipeClock
  • www.swipeclock.com
  • Founded 1999
  • United States

About SwipeClock

Intelligent Time Clock powered by the leading cloud-based timekeeping service TimeWorksPlus. Biometrics, web clocks & mobile apps available. Simple & affordable since 1999. More than 30,000 businesses manage 1 million people every day with SwipeClock saving money and resources. Integrates with HR and payroll like BambooHR, Quickbooks Desktop, Thomson CS, and 30 others. Our clients are in construction, education, restaurant, healthcare, hospitality, retail and more.


SwipeClock Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

SwipeClock Reviews Recently Reviewed!


Easy to use and track all punches for accurate payroll

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to track every punch for each employee and monitor trends. Really saves time and helps with accountability.

Cons: Really nothing negative. Price is right, features work for nearly every scenario. No more asking what time someone came back from lunch.

Vendor Response

by SwipeClock on May 08, 2018

Thank you Chris for a no nonsense, simple and affordable review of our service.

It is very easy to use.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use the report to do job costing and with swipe clock it is very simple and easy. I would definitely recommend it.

Cons: I don't like that you can enter just any number for a job code, so sometimes people don't enter the right job number.

Vendor Response

by SwipeClock on May 08, 2018

Thanks for the great review and comments. Some of our clients use our advance scheduling product, Time Simplicity, with our TimeWorks plus to have the employee's scheduled tied to particular job. This works for well for dynamic schedules.

really easy to use

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It does more than just scheduling the employees. It is great for keeping track of whose going over so I can cut down my overtime

Cons: amazing software. Don't really need anything else. Small glitch and it turns off every now and then but just call customer service.

Vendor Response

by SwipeClock on May 08, 2018

Thanks for the review and your feedback. We strive to make the service top notch and appreciate your opinion. They help us get better.

It's easy to use!

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Downloaded as a trial for our small company, we would recommend to anyone looking for a time logging system.It's easy to use and customer service is great.

Cons: The only con I have for this app is that it has a small glitch that logs you out every now and then, which I did read on a previous review as well. Hope this gets fixed =)

Vendor Response

by SwipeClock on May 08, 2018

Thank you for your experience. We appreciate all feedback. We will look into this. We have a large tech support center, quality assurance team and development team that reivew issues, logs and test. We have 1,000,000 employees in the system and we strive to make the experiene the best. Thanks again!

Impressive and Powerful

Mar 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does more than just scheduling the employees. It eradicates over staffing & lessens over time with system alerts. The swipe clock, quickly pinpoints breaches in coverage before it's too late and sends email and SMS alert notifications to the employees.

Cons: The worst part about using Swipe Clock is that it covers multiple tasks all at one time and due to that often stops responding. The Software operators have to pay attention towards this flaw and should fix that.

Easy to get started, however not the easiest to implement with Accounting CS

Mar 01, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: There are many features that are available to our clients that need an electronic way of recording time. I like that the Swipe Clock team trains our clients directly instead of us trying to teach our clients

Cons: It has been a little bit difficult to transition as we use Accounting CS for our payrolls. Implementation has come with its struggles as we are not sure if the problems are with Accounting CS or SwipeClock. It would be helpful for SwipeClock to have and Accounting CS expert on staff to help with implementation for CPA firms like us.

Hasn't met our needs. Our purchaser didn't ask the right questions.

Feb 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It is cheap to purchase.

Cons: It will not intigrate with Quick Books. Reports are complicated to run. Many features must be set up by Swipe Clock which adds time to simple adjustments.

Overall: It saved some time in job costing.

Vendor Response

by SwipeClock on February 27, 2018

Mark - Thank you for your honest response. On 2/23 I was informed that an issue was identified and it is being worked on. I will make sure we make some kind of annoucement on our blog. Please subscribe to stay informed. Thank you.

We have used this software for about 9 months and it has improved our efficiency with payroll

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The service techs like the idea of time in and out from cell phone. Office staff finds it easy to perform weekly payroll

Cons: no complaints

Vendor Response

by SwipeClock on February 27, 2018

David - Awesome review! We'd love to hear from other service companies like yours. Send your friends our way. Stay up on the latest with our blog. https://www3.swipeclock.com/blog/

A+ Customer Service and user friendly system.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and if there is an issue customer support is quick to respond. Like that they have different programs to choose from that allows us to better support our clients.

Overall: Would recommend to anyone looking for a time keeping system.

Vendor Response

by SwipeClock on February 27, 2018

Anne Marie - Thank you for being a valuable partner of SwipeClock. We love to help add value to your offering. We have experienced over the sixteen years of supporting partners, that Payroll Service companies that use SwipeClock Time and Attendance increase their payroll client longevity from 2 1/2 years to over 5 years. That's value!

Great!

Feb 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is fairly easy to use. Our employees like being able to easily access their PTO and send in requests for their time off as well. The time clock feature is good too because it is accessible online anywhere.

Cons: Figuring out all of the nuances and how the features of the product work. I can't really think of any other cons though as it is a great product.

Vendor Response

by SwipeClock on February 27, 2018

Kim - Thank you for the kind words. I'm so proud that we can help some a great organization like South Carolina Autism Society. All the best!

Great time tracking

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use. Reports are great for payroll and the customer service is great! I highly recommend swipeclock.

Cons: The only additional thing would be to have an app for cell phones.

Vendor Response

by SwipeClock on February 27, 2018

Jessica - Great review. Thank you! I have some awesome news for you. We have an AP! we offer one for both Android and Apple. Also many people prefer to use our Inteligent Clock by accessing it from your browser and book marking it. Any way you want it we have it. :) https://www3.swipeclock.com/blog/timesimplicity-mobile-app-simplified-login-access/ https://www3.swipeclock.com/blog/the-app-that-saves-time-timeworks-mobile/ https://clock.payrollservers.us/#/clock/web/login

Great product, very functional (more than we actually use) and great support.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The software was easy to use and features where intuitive. Also found there was plenty of variety of features to cover every point of data we were trying to capture.

Cons: Although the software works great, it would be really nice if it was priced a little more competitively.

Vendor Response

by SwipeClock on February 27, 2018

Michael - Thank you for the nice review. We appreciate the business. We continue to improve and add features to the product. Unlike a lot of our competitors who buid it once and forget about it, we are continually adding functionality that help you stay current with times and laws. Please stay up on the latest by subscribing to our blog. https://www3.swipeclock.com/blog/

very easy to learn and use

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the product is that it is very basic but yet modern and it can be used by all types of people from your tech gods to your old school type of people

Cons: What I least like about this app is how it sometimes logs you out and you have to reset a password.

Overall: The benefits i receive are the ability to clock in and out from any mobile devoce. I also like how it can locate where the clock in/ outs where dont to prevent time fraud

Vendor Response

by SwipeClock on February 27, 2018

Dorei - Love the comments. I've asked one of my reps to reach out to you about your problem. Awesome reveiw! Thank you!

Wanted to switch from a manual time-clock system to something automated.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy for my employees to use and the management training was very good. She walked me through all the functions and showed me how easy it is.

Overall: No more chasing employees for their time cards, faster processing time for payroll and I like having a record of all the punches.

Vendor Response

by SwipeClock on February 27, 2018

Stephen - Way to cut right to the benefits. Great review! Thank you!

Very intuitive and simple to use for both supervisors and employees. Easy set-up and transition.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it syncs with BambooHR, is appropriately priced and so, so easy to use and train on. The set-up was very easy. Thus far, customer support has been very helpful, although I haven't needed much. Also, we were able to set up and sync our customized time-off categories. Fantastic!

Cons: More reporting customization would be ideal, with totals and good .pdf printing. Also, I wish the mobile app REQUIRED location.

Overall: Swipeclock? Ease of use and training. Accurate reporting.

Vendor Response

by SwipeClock on February 27, 2018

Maureen - Thank you for the awesome review. We are continuing to add more features all the time. We have recently purchased Shugo, which adds additional features. Please stay in touch via our blog .https://www3.swipeclock.com/blog/

Awesome! progressive and just a relief.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the how easy it is to make supervisors see their staff that they are in charge of. I absolutely love how it works with our HR platform which is BambooHR and they seamlessly talk to each other to pull out PTO and employee information so there is no double entry. The app is incredibly simple for staff so the learning curve is not wide at all.

Cons: I wish there was a API for our payroll company (ADP). So we have to download hours as a csv file then upload to ADP. Still no where as bad as what we were doing before, but I wish we didnt have to.

Overall: Time is money and Swipeclock has definitely reduced our time of dealing with hours for employees we can focus on getting other financial things done. Its almost as we can now afford a new person.

Vendor Response

by SwipeClock on February 27, 2018

Kevin - Thank you for the kind review. So glad to hear your using it with BambooHR. ADP will most likely never build an API with us, because they consider us competitors, but hey, thanks for helping to spread the word that it's a great alternative to their time and attendance solution. Please make sure to subscribe to our blog for other great annoucments and helpful advice. https://www3.swipeclock.com/blog/

Capterra-loader

Very efficient

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very comprehensive and can pretty much do anything that you would want it to do. Also, with the new updates it has a very clean interface. Also, integrates well with my payroll software.

Cons: Customizing the preferences and some of the features can be pretty time consuming and aren't always the easiest to figure out.

Overall: Saves me lots of time on payroll hours entry.

Vendor Response

by SwipeClock on February 27, 2018

Jeffery - Thank you for your nice review. We have been spending alot of resources, including purchasing Shugo Hub, to continue improving the employee and supervisor interface. There are more improvments coming. Please check out our product pages at https://www3.swipeclock.com/products/workforcehub/

Ok- If you need to physically clock-in/clock-out provider

Jan 10, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Depending on what you are looking for Swipe clock is a great company. It allows your employees to clock-in/clock-out through a kiosk.

Overall: In my opinion this is a really old school system. But I understand that there are certain industries that this is MUST HAVE.

Vendor Response

by SwipeClock on February 14, 2018

Chris - Thank you for the review. Our employee views are new designs and really easy to use. We've kept a classic view for supervisors becasue of the vast functionality. We've made it super easy, fresh and new for the employee and full featured for the superviser. Hope that helps.

Excellent Customer Support

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly access from anywhere

Cons: That they have to use 3rd party

Overall: I am working to help build an integrated database for a client and I tried the chat and no one was there so I went looking elsewhere. 20 minutes later I get a call, and this man apologized for there being no one there to answer my message and he asked what he could do for me.

This gentlemen went the distance. He got me everything I needed and got me in touch with the right people. I was impressed because what I asked for was not an easy task.

Oh and did I mention it was the Director of Sales that took the time to call me back.

Recommendations to other buyers: If you are ever wanting to upgrade or improve on current features, their customer support can give you the direction you need, even for in house work.

Vendor Response

by SwipeClock on February 16, 2017

James - Thank you for the kind words. Please feel free to try us anytime. We get busy, but you're so important to us. Thanks again!