# CritiCall Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CritiCall Software - reviews, pricing plans, popular comparisons to other Pre-employment Testing products and more.

Source: https://www.capterra.com/p/145756/CritiCall/pricing

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# 

 CritiCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

CritiCall

## What is CritiCall?

Online dispatcher and calltaker pre-employment testing software is designed to measure applicants' job-related skills in areas such as data entry, multi-tasking, decision-making, map reading, memory recall, call summarization, cross-referencing, and more. CritiCall has been adopted by over 1,800 agencies with many reporting a dramatic reduction in turnover. Complement your hiring practices with TactiCall customizable speech and protocols training software, too. Demos available.

## What is CritiCall used for?

[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Exam](https://www.capterra.com/exam-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CritiCall

0.0

VS.

[4.7 (38)](https://www.capterra.com/p/177024/TestWe/reviews/)

Starting Price

Contact vendor

Starting Price

$24

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (108)

Value For Money

0.0 (0)

Value For Money

4.6 (69)

Customer Service

0.0 (0)

Customer Service

4.6 (70)

## CritiCall alternatives

[4.2 (54)](https://www.capterra.com/p/133588/QuestBase/reviews/)

Starting price

$109.95

Per User, Per Month

[4.2 (42)](https://www.capterra.com/p/142374/Talview/reviews/)

Starting price

$25000.00

Per User, Per Month

[Exam.net](https://www.capterra.com/p/233321/Examnet/)

[4.6 (108)](https://www.capterra.com/p/233321/Examnet/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/233321/Examnet/)

[DigiAssess](https://www.capterra.com/p/236741/DigiAssess/)

[4.7 (36)](https://www.capterra.com/p/236741/DigiAssess/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/236741/DigiAssess/)

[View all alternatives](https://www.capterra.com/p/145756/CritiCall/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Aptitude Testing

Measure for aptitude to uncover talents, reveal strengths and assess performance

Automatic Grading

Automatically score assessment results

Candidate Comparison

Compare candidate¿s testing results against each other and against set benchmarks

Candidate Management

Build, track, and maintain relationships with candidates

Customizable Tests

Create tailored assessments that test for specific relevant skills

Online Tests

Exams administered online via computers or other electronic devices

CritiCall 10 features

Measure for aptitude to uncover talents, reveal strengths and assess performance

Automatically score assessment results

Compare candidate¿s testing results against each other and against set benchmarks

Build, track, and maintain relationships with candidates

Create tailored assessments that test for specific relevant skills

Exams administered online via computers or other electronic devices

Identify work styles and characteristics to determine behavioral fits

A set of pre-made tests offered by a third party

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create tools to measure student retention of learning material and lessons

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We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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