Who Uses This Software?

Our scalable solution is suited for organizations of all sizes. Our skills assessments encompass many different industries, including Customer Service, IT, Call Centers, Healthcare, and many more.


Average Ratings

31 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • eSkill Corporation
  • www.eSkill.com
  • Founded 2003
  • United States

About eSkill

eSkill is the leader in customizable online tests that fit specific job requirements for the highest job relevance. We cover all industries and skills needed for a wide range of job positions. Our extensive library has over 500 professional subjects with thousands of selectable subtopics that can be combined into an unlimited number of tests that fit your business needs. We help thousands of organizations to configure the most accurate, valid tests for pre-employment and skills gap assessments.


eSkill Features

  • Certification Management
  • Individualized Assessments
  • Multi-User Collaboration
  • Proctoring
  • Scoring
  • Skill Testing
  • Surveys
  • Test / Quiz Creation
  • Aptitude Testing
  • Candidate Comparison
  • Candidate Management
  • Customizable Tests
  • Online Testing
  • Personality Testing
  • Real Time Reporting
  • Skill Testing
  • Test Authoring
  • Workflow Management

eSkill Reviews Recently Reviewed!


Capterra-loader

eSkill is a great way of skills screening for support staff

Sep 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Customization and flexibility in changing tests

Verity of topics, software and skills covered

Customer service and support

Cons: Expiring credits when not used and continuous follow up with customer support to extend credits. The reality of the small organizations is that we go through hiring process infrequently but deal with a lot of applicants at the time which makes it difficult to predict what package to buy. Then we may still have to fill positions for leaves from time to time which is not very predictable either so having these credits on the account without having to "use them up" would be very helpful. Having said this, each time these are discussed with me and left on our account so no loss so far in the years that I've used eSkill, but some loss of time there for both, eSkill and ourselves that could be avoided.

Overall: We are a small boutique law firm in Ontario and have relied on the results of this tool for support staff screening for more than 8 years. I personally designed the tests using the preset modules and based on the skills we require in support staff such as working knowledge of Microsoft Office, attention to detail, logical thinking, problem solving, client service etc. These are generic, not related to legal knowledge, skills and allow to get a good baseline for individuals that we select for interviews in person. I love the fact that we have flexibility in setting up our own customized test. It is very user friendly but I did use support initially and had a great experience.

Exceptional service

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is user friendly, and the software has a variety of assessments to choose from. Visibility to assessment results are immediately available to help determine passing score, and most importantly identify areas of opportunity for each test taker.

Cons: We do not receive an email alert as soon as test taker completes their assessment. Nor are we able to send multiple assessments per email. Each candidate we work with may require multiple assessments to determine their skill level.

Overall: The variety of assessments provided were specific to our client needs, and as an organization we were able to identify skilled/marketable candidates

The system easy to use and allows us the flexibility and versatility to create customized tests.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The biggest pro is the customer service we receive. It is fast, friendly and fixes are made as quickly as possible. They have a great interest in our company's success.

Cons: If I were to make any recommendations it would be to have eSkill get feedback from clients on updates they may need. Our business is changing rapidly and with that we need to test for new things like Iphone, IOS etc. Asking their clients for things they may need would be great.

Great! Customer Service is amazing.

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to create custom tests. Flexibility to listen to what we need and create then implement. Toooons of questions in the bank.

Cons: Organizations of test is nothing to be desired. Its complicated to sort through the tests, edit them and move them easily.

Great!

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for us and candidates testing, automatically receiving results through email, ability to customize tests

Cons: Can not think of any at this time, we have not had any issues with eskill.

Best Skills platform

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: no cons

Overall: eSkill by far provides the features to design and deploy the best skills tests and create the best candidate experience. They have a wealth of content and provide the capability to develop tests using your own content. The best part, their dedicated customer service team.

Recommendations to other buyers: simply easy to use and has all the content and capability you could ever ask for.

Our company has had great success using eSkill. We love how user friendly it is!

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great tech support should you need help, easy to create testing and administer testing, easy for the test taker to navigate.

I have had a great experience with ESkill, especially their MS Office Simulations and with the Edito

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simulations, Large range of subjects. Integration with Taleo is very helpful. The Customer Service team is very helpful.

Cons: Would wish there were more simulations. There are not that many cons other than having more simulations.

Overall: Saving time on testing candidates in the selection process

We run individual reports for our smaller clients as well as resell accounts to larger clients.

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The number of test subjects available, as well as the ability to pick and choose the questions within a given topic.

Cons: The inability to search for a test that has been created previously. Instead we have to scroll through pages of tests looking for the specific test we need. Also, when trying to change the order of the questions within a test, the inability to move blocks of questions, instead having to move one question at a time.

We love the ability to customize tests for IT jobs. It's the most efficient and accurate solution!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexible, accurate and easy to use.

Overall: eSkill has been our most powerful assessment tool in recruiting for jobs demanding a mix of specific and measurable skills, such as IT managers and programmers. Being able to easily customize tests relevant to each of the project roles we need to fill had us hiring better talent, boosted project success, and subsequent client loyalty. Our eSkill tests revealed all the candidates relative expertise levels before we hired them, and was a great investment for our business practice

Recommendations to other buyers: It¿s the most powerful assessment tool in recruiting.

We've had a great experience with eSkill for the many years we have been using it.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up candidates for testing. We have used it for many years and have been very happy with it overall. The test was set-up per our guidelines.

Cons: Nothing really. We've had great luck with this product. Would like to be able to search by last name and have everything related to that person show up on one page.

Overall: Tests exactly what we need for our call center positions and some other departments as well.

Easy to use.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can create my own tests that fit the companies required skills. It is very helpful in determining the skills of the candidate and if they will be a good fit within our company. I like the reports so I can compare test scores between team member and candidates.

Cons: I can't create my own questions. The reports are helpful, however, they are somewhat difficult to select the type of report I am looking for.

love this software have recommended it to others

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that there are a lot of choices. you can also create your own test pulling from different tests.

Cons: there are so many choices, it can be overwhelming. I had to search a little bit to find the tests that had the questions I was looking for. our job titles did not necessarily match yours.

Overall: we are able to determine if an applicant really does possess the skills we are looking for.

Wonderful customer service; efficient & knowledgeable staff; testing works for hiring staff.

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and I can send testing to candidates via email remotely, which is beneficial and saves time.

Cons: It can be a bit time consuming to set up a new test; however I have had the help of our account rep, who has designed the test for me based on my comments, so this has worked well.

Overall: Ease of convenience; wide range of topics that you can test potential candidates on.

eSkill saves us time in the recruiting process

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, effective tool for screening candidates for our call center, good feedback from candidates about their experience taking the assessment.

Cons: A little expensive to use as a screening too, would use it more often if it was more cost efficient.

Overall: Saves time, easy to use, helped us automate something that we were previously trying to do manually.

Easy to use and is great to use when you need to ensure that a candidate has the right skills!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can customize each skills assessment to match the position requirements. It is especially useful when I need to find a candidate that requires specific skills and this software ensures that we are finding someone who has a proven ability to pass the assessment.

Cons: I have not found anything so far that I do not like about it. We do not use it for every single position, just the ones that require a specific skill set, such as Excel.

eSkill is a skill assessment software which eases the recruitment process in a very efficient manner

Apr 20, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The flow of the system is very easy to use and the variety of question bank are some of the features that I like most about eSkill.

Cons: The incapability to integrate with a 3rd party software and time taken to generate a new question bank is something that I like least about eSkill.

Overall: Ease in recruitment process, Pre-screening of candidates before they get interviewed, Assessing candidates in almost every industry, Easy flow of the system

We use eSkill to vet potential candidates during our hiring process on Excel and Word skills.

Apr 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I was able to customize my own tests. Automated emails are nice for both myself as the admin and for test takers.

Cons: Customizing took a long time and the interface is a bit clunky. Automated emails are long and overly complicated.

Overall: Info on our job candidates Excel and Word knowledge.

Endless possibilities but easy to use

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: endless combinations of testing/simulations

content stays current and spans across so many disciplines

Cons: We have no complaints whatsoever with the software from any user or any administrator at our company

Overall: was able to truly see candidate knowledge concerning specific disciplines and their ability to successfully get the job done

Customizable option for candidate testing.

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible testing system with the ability to create tests at multiple skill levels and for multiple positions.

Cons: Wish they'd offer an option to buy fewer candidate tests, which would be helpful for smaller organizations.

Overall: Ease of use in testing candidate skill level. Helped to differentiate the strongest candidates.

The best Skills testing out there.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of scheduling and purchasing the skill evaluators. Also, my service representative has always been very helpful in picking the test that will fit best.

Cons: Everything is great! I cannot honestly think of one thing that i would change about the skill evaluators.

Eskill is easy to use, and most importantly specific and easy to configure into exactly what we want

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The number of assessment options available is robust. I really like that the MS Office simulations are so thorough.

Cons: The user interface is a little clunky at times. It can be hard to know which menu needs adjusting when making customizations.

eSkill has been an excellent partner with testing job applicants.

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can design tests or have a CSR assist you with creating one for your specific needs. There are also a large volume of tests to choose from, which makes it easy to select or create a test specific to your need.

Cons: If you have a specific test need, you must be very clear on what you need when describing test parameters to the CSR.

Overall: Skill assessment of applicants.

I have had great results with eSkill

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that there are so many test options available to us and that our contact person is always there to help if we need anything

Overall: More insight into our applicants abilities, which helps us make a better job fit. Sometimes we are asked questions in regards to the tests but since we are such new users we don't always know the answers yet

The product was a total failure for us. We didn't use the credits we purchased.

Apr 26, 2018
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: It was relatively easy to pick questions and it LOOKED like there were a lot of options. Salesperson was persuasive.

Cons: The actual questions were quite poor. The first time we used it, it we had misunderstood something so our candidate had 2 minutes for the entire test instead of each question. Lost someone over that.

It's been helpful, good not great

Apr 20, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Have a single place where I can create exams for potential new employees during the interview process.

Cons: To get the exams right it takes too much time. If I select a role, as an example, there are a bunch of questions populated that don't relate. If I do it manually, everything stays statically forever, I have to go in and update questions periodically.

Overall: Single place for me to get relevant questions for an interview.

We have been using Eskill for over 7 years. We have been very happy with the service and product.

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the variety of assessments they offer. There are several different areas that you can chose from and different types of questions.

Seamless and easy; great support.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to assemble own tests. Ease of sending test notices and score reporting. great communication with eskills staff members.

Cons: Limited technical areas; but in fairness, that is not what this product is targeted for. Adding and uploading questions can be a little klunky.

I discovered eSkill while searching for an alternative to our current assessment testing.

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My experience with eSkill has been a good one. The software is easy to use, I received quick results, and it is cost effective.

Cons: Although my experience has been good overall, it would be nice if eSkill offered a print version of the skills test.

We rarely used it.

Apr 24, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It seemed like a great option for training & testing employee skills; however, a few of our senior staff members tried it initially, and did not test very well. Skill levels were way to advanced for our needs, and therfore we never used the product.

Cons: As administrator, I found it complicated to use. Along with skill levels being quite difficult and challenging, we never used the product.

Overall: We did not use the product as per previously stated reasons.

Capterra-loader

The BEST customer service - proactive, thorough, advisory, friendly!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There are many options/choices of subjects and questions in creating a test. The price is very reasonable.

Cons: It would be valuable to be able to merge tests that you have created together. The interface is a little old style - but it works.