Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Codewise
  • voluum.com

About Voluum

Advanced tracking software for performance marketers that consists of real-time reporting, web&mobile tracking, and traffic support.


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Voluum Features

  • Affiliate Management
  • Affiliate Tracking
  • Banner Management
  • Commission Management
  • Contest Management
  • Coupon Management
  • Email / Newsletter Communication
  • Fraud Detection
  • Multi Level Marketing (MLM)
  • Multi-Language
  • Social Sharing

Voluum Reviews Recently Reviewed!


Capterra loader

Easy to use, Complete set of Data to Optimize Your Campaigns, Responsive and Helpful Account Manager

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using for 4 years and all I can say that it's really easy to use in terms of integration with traffic sources to setting up the campaigns and the user interface is really clean and easy to see the data. When running the campaigns, I able to see all the data that I want in order to optimize the campaigns and so far, all the data is reliable and my campaigns are performing. The account manager is very helpful and fast response. They have implemented new features such as fraud alert, traffic distribution AI and many more. The mobile app was easy to use to monitor the campaigns wherever I go. Previously, the mobile wasn't user friendly but the latest version was improved and fast as well.

Cons: It's a little bit pricey compare to other competitors but it's stable and has all the features that I want

Capterra loader

Tracking tool without complications

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Implementation is easy, which is a big plus.

User interphase and navigation are clear.

Its integrated with the main advertising platforms, meaning set up is not complicated.

Cons: The information you can get lacks granularity. You cant get detailed information.

There is no possibility of tracking cross device, which is a big disadvantage.

Overall: I have been working with Voluum for small clients, but to work on big clients I need a platfrom that is able to provide me with more insights on how to optimize and that has more functionalities.

Very disappointed with Voluum business Ethics and customer Service.

Aug 07, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Decent tracker, with plenty of data options once you figure out how to set everything up. But don't plan on getting any help from Voluum themselves with any questions about setup or similar because they aren't interested in helping.

Cons: The WORST thing about this software is the group of people behind the product. This is a group of MONEY HUNGY people with absolutely ZERO business ethics or interest in customer happiness. Judging by their latest Price TRIPLING out of the blue . YES the cost of a house mortgage, and no real warning for existing customers, and leaving people to scramble for new tracking solutions in a matter of days, they are now one of the most HATED companies in the affiliate marketing space. Congrats on your terrible business ethics Voluum!

Overall: Horrible. If you think your account has been canceled, it probably hasn't, and you can expect an unexpected charge on your Credit Card, so enjoy that. Then if you get in touch with support to try and remedy the situation, they will tell you to go pound sand, and they are much happier keeping your money. They will tell you about all the hidden language inside their contract that allows them to basically do whatever they want to customers, and they really don't care if you don't like it.

Voluum > reliable tracking platform

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clear, simple and easy to use tracker platform with very less downtime. Responsive account managers on any issues we faced.

Cons: A competitive pricing plans would be good as other platforms were offering a very good pricing which are currently lower than Voluum.

Overall: Overall, it was good experience after using Voluum for around 12-16 months for us. Keep up the good work.

Great product, easy to use, and excellent service

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: REALLY simple to use. When I started, almost a year ago, it took me less than 15 minutes from signing up to understand how everything is set up, and getting my campaigns live.

Reporting is always important to me, and they are very good at that as well.

Cons: I couldn't find if there's an alert system. It would be a great feature. A real monitoring tool that alerts me when campaign's performance changes.

Overall: Great product, reliable, easy to use. Works great.

Capterra loader

Voluum is 100% scammers

Aug 13, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The tracker itself is OK. The support and customer service is terrible. I paid for subscription for years, until they decided without any agreement, without any notify to charge my paypal account . Nothing changed, neither service or features, just price. No notice, no agreement.

Cons: The tracker itself is OK. However owners of voluum selected the scam politics

Overall: I decided to stop working with this scam company once they overcharged me and requested refund in skype chat with CSR but got this: " we do not have any refund policy. "

Please note, this is PREPAID service, not postpaid. Please stay away from this company, there are lots of trackers now offering competitive service for MUCH lower price ans well as MUCH more adequate support

Simple choice for omni-channel tracking

Sep 12, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's easy to implement

Has a great UI

Clear understanding of what you are paying for

Has integration with main advertising platforms

Cons: Lacks of deep functions such as cross-device

You can´t get detailed information about campaigns.

There is no way to know if the tracking is correctly implemented.

Overall: I've been using Voluum to simplify the visualization for some of my clients. But I would choose other tools that have deeper functionalities and details in order to do better campaign optimization.

The agnostic measurement solution

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system has a very nice user interfase, and it is integrated with all of the main advertising platforms.

Campaigns are easy to set up.

Cons: It does not offer cross-device measurement.

You don't have the functionality to check if the tracking was implemented correctly. It works like a black box.

Overall: There are other tools that are better for campaign optimizations. Voluum functionalities do not go deep enough. The visualization is nice, but it lacks details.

Capterra loader

Tracking Platform

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple & easy to use to integrate & track my campaign.

Cons: it would be great if Volumm can provide more information & alert if the campaign performance changed.

Overall: reliable, easy to use, good support team