Who Uses This Software?

E-commerce and SaaS


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Tapfiliate
  • tapfiliate.com
  • Founded 2014
  • Netherlands

About Tapfiliate

Tapfiliate is cloud based affiliate tracking software. It enables you to create, track and optimize your own affiliate programs.


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Tapfiliate Features

  • Affiliate Management
  • Affiliate Tracking
  • Banner Management
  • Commission Management
  • Contest Management
  • Coupon Management
  • Email / Newsletter Communication
  • Fraud Detection
  • Multi Level Marketing (MLM)
  • Multi-Language
  • Social Sharing

Tapfiliate Reviews Recently Reviewed!

Quick, Friendly Support

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affiliate marketing is kind of intimidating, but I'm glad the Tapfiliate support team is quick to respond.

Cons: Some of the features don't seem intuitive. For instance, I'm not sure yet what "sources" and "assets" are.

User friendly software, excellent customer support

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the first time I am using an affiliate management software, but Tapfiliate is very intuitive, they have a detailed knowledge base, and an extremely helpful customer support team, who really went the extra mile to help me with any issue or request I had. I have been communicating mostly with one of the customers rep, and I am highly impressed by her timely responses and the human touch she adds to each conversation. I would definitely recommend the software to others.

Cons: What I think can be improved is the knowledge base structure: it was sometimes difficult to get oriented in the list of topics, so looking up an article was taking me longer.

Excellent Product & Service

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have nothing but good things to say about Tapfiliate. It integrated seamlessly with our SquareSpace store and has helped us drive sales through our affiliate relationships. Further, we have had outstanding and personalized support and service from Julie, our support liaison at Tapfiliate. If you're looking for an affiliate platform, we really couldn't recommend it more highly.

Pros: We were looking for an affiliate platform to integrate seamlessly with Squarespace. We found an excellent solution in Tapfiliate. The dashboard is clear and straightforward. Additionally, our affiliates have had no issues or challenges with the simple registration process.

Cons: Tapfiliate does require a small bit of code injection in order to work properly. That being said, their customer support is outstanding and they will gladly walk you through the code deployment process.

Recommendations to other buyers: SquareSpace e-commerce

Excellent Affiliate Tracking Tool for Business

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Last year I made the rounds and tried all the top players while seeking a tool for a reasonable price. Most tools had similar basic features yet the entire startup experience was very different. The critical factor is that it must be easy to setup and share the program in a modern interface. The dated design of many affiliate tools today means the relationship feels old before it even starts. The mobile friendly minimal experience with Tapfiliate hooked me early and I continued to check off the features that worked right.

Pros: 1. Quick Setup 2. Beautiful Interface 3. Easy program configuration and customization 4. Quick Website Integration 5. Great Support* I mean great support! Other ambassador tool programs sent me to API docs without any custom assistance. That's great when I have the development team involved, but this was my executive project and the Tapfiliate support team customized the code needed to give me tracking to match my existing lead process.

Unbelievable

Feb 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Where do I begin? I was new to using an affiliate tracking software, and after trying to work with a competitor, the support people at Tapfiliate were an unbelievable breath of fresh air. I initially worked with Matthew and Julie but then mostly with Imran. Despite numerous back and forths in which at times I wondered if they had "enough of me", they were always so patient and unperturbed, and willing to explain whatever confusions I had that particular day in the development of their service for my unique needs. I am trying to see if affiliate marketing will work to get more clients in my legal practice. I could absolutely count on a quick reply, but being in the U.S. (and with Tapfiliate in The Netherlands), that usually meant looking forward to a reply the following morning. I discovered Tapfiliate through my use of Zapier.com, where they have preset integrations that are very useful... but was really surprised that they went above and beyond that in also creating the API code I needed to integrate with my use of Calendly.com (that was new to them), so that conversions were possible when someone made a phone appointment with my online calendar at calendly.com. This was done without any additional cost! I could go on forever... but one thing I was amazed at... despite English being Imran's third language (as I had inquired), I never would have known in our many email correspondences. Anyway, I kept wondering how they could have been so responsive and helpful, as I assumed that they have hundreds of companies using their platform. Well, maybe I was unusual type that needed more hand-holding. :-) Well, if you are, don't be afraid to use this powerful approach to increasing sales, or in my case, to generate more clients.

Pros: Hmmm, I think I said it all in my review.

Cons: For some, I guess like me, there is a learning curve to find the right navigation to do what I wanted to do. That is, there are navigations within navigations that takes some time to figure out how to get around. Once that learning curve is achieved, very straightforward and fun to use.

Recommendations to other buyers: Give it a try! I ended up with an approach with a sign up page at http://bit.ly/wdc-signup

The most gorgeous affiliate system

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User interface, easy to setting up, design

Cons: Not the most affordable affiliate software

Overall: I've used quite a few affiliate software, both as an affiliate and as a merchant. Tapfiliate is the most modern, well-designed system, and they went out of their way to help me integrate it into an unusual business. If you're looking for a slick system in an industry full of dinosaurs, Tapfiliate is the one to choose.

Best Experience Ever

Nov 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: So I just recently got into the affiliate space, and stumbled upon Tapfiliate. Right off the bat, it was super easy to integrate into my services (www.jatch.co) - didn't even need to consult any customer support. I however wanted to branch out and do some much more complex tracking / commission structures, and their support staff was ABSOLUTELY AMAZING. Great response time, solved every single question I asked (I had a lot), and when I didn't know what code I needed to put where, they did it for me. Great program and great service!

Pros: Amazing customer support team Easy integration Amazing capability for more complex features Gorgeous and modern portal for affiliates

Cons: really don't have any (just the code stuff was confusing at times but the support team helped so much!)

Recommendations to other buyers: If you really care about your affiliates, and want them to have an amazing experience, gorgeous dashboard, etc. then this is the program for you.

Great Customer Support

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Anytime there was an issue, question, or problem, their customer service always handled the issue - no questions asked. They have went above and beyond normal customer service numerous times. I've only had good experiences with this company!

Pros: Easy to use. Great support. All the features you need for affiliate or mlm

Outstanding Customer Support

Jun 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was really happy to be supported by this great and very responsive customer support team. They were taking care of all my wishes and issues I had with our solution. It was not easy to solve, but they insisted on clearing all the problems we were facing during setup.

Pros: Very good technical understanding. So even if you have complex requirements, they will find a solution for it!

Excellent Product, Excellent Support

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tapfiliate works great for our affiliate needs. Our customers and partners are very happy using it and we've seen great growth thanks to it. They've been super responsive to our requests and that has been invaluable.

Pros: Robust affiliate software Easy setup and integration with Stripe Nice Interface and little room for confusion

Cons: Services that could help grow my Affiliate program would be great. An affiliate community could help in that area.

It's all about customer service with these people

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I emailed them several times prior to scheduling a skype call with one of the reps (Thomas). He was very patient and explained to me the process and how their application worked. I thought, with this kind of customer service how can I go wrong. I signed up for the free trial and not only were they willing to walk me through the set up process, which by the way is so easy even an adult can do it.... ;-) but they offered to get on skype with me again, and give me step by step instructions. They even checked in with me a few days later to see how things were going. Superb! Highly recommend the product as well. The integration is as simple as added a background code to your site and sending your affiliates and email. There you go. Now you're set up. Great product, great price, great people, great customer service. Can't ask for anything more.

Cons: None that I can think of.

Amazing support

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: Tapfiliate has a very good solution to manage affiliates. In addition, their customer support is very awesome. We had a challenge in our integration, and Thomas helped us to make it possible :)

Pros: Best price Very good support

Tapfiliate Keeps Getting Better and Better

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our business has been using Tapfiliate for about a year now after moving over from another platform, and I can't think of one bad thing to say about them. The product is brilliant, and always improving, and feature requests are taken on board and implemented quickly. The price is fantastic compared to other commercial platforms, and the customer service is second to none. Thomas helped with every question I had, implemented a ton of feature requests, and was generally an all round cool guy to deal with. Congrats on this amazing product Thomas, I wish you all the success in the world, and thanks for such a great product that is easy to use :)

Pros: Brilliant customer service Easy to use product Fast and responsive customer service Great price

Cons: Couldn't think of any

A Gem of a Platform

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tapfiliate provides flexibility, automation, and most importantly a great user interface for both the admin and the affiliates. Happy affiliates reduce the amount of customer support needed, and it further encourages them to promote the service or product at hand, and Tapfiliate's platform serves such experience.

Also, nothing to download as it's a hosted solution, which is great!

And for you techies out there, you'll love the flexibility with possible API integrations, etc.

Lastly, and most importantly, CUSTOMER SERVICE is stellar!

In short, Tapfiliate gets it, and we're glad to have discovered them.