# Tapfiliate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tapfiliate the right Affiliate solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145773/Tapfiliate/reviews

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Tapfiliate

4.5 (66)

[View alternatives](https://www.capterra.com/p/145773/Tapfiliate/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 22nd, 2026

# Reviews of Tapfiliate

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Suresh S

Director IT infrastructure & Security InformationConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“You can link several affiliate program commissions to a specific contact using this useful tool for creating your affiliate programs.“

October 22, 2023

IH

Ivo H

CEOAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“Only now do we discover that essential features like SSO were included — yet we were never informed, onboarded, or guided on how to use them.“

November 11, 2025

Suresh S

Director IT infrastructure & Security InformationConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“The degree of help you'll receive from the Tapfiliate team will be incredibly invaluable if you're new to affiliate marketing like we are.“

October 22, 2023

IH

Ivo H

CEOAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“We’ve been paying €69 per month for years, but never received any real value in return.“

November 11, 2025

TJ

Tõnis J

Sales DirectorAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“I like that it gives me the option to track customers who are active in the community.“

October 20, 2022

sl

seri l

CEORetail, 2 - 10 employeesUsed the software for: 1-2 years.

“that we cannot integrate our website and the discount code with ease.“

June 6, 2022

HR

Hannah R

PR Outreach Coordinator Health, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years.

“Tapfiliate is extremely easy to use and access when gathering information and payment for our affiliates.“

May 20, 2022

KK

Kunal K

Head - Influencer MarketingInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Not being able to change/ modify affiliate links“

June 7, 2022

## Showing most helpful reviews

Showing 1-25 of 66 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shayne H.  
Director of Sales  
Internet  
Used the software for: 6-12 months

### "The best Cloud-Based Affiliate Tracking Software that I've used so far!"

April 24, 2019

5.0

Tapfiliate has played an instrumental role in setting up and growing our affiliate network. Since we deal with a SaaS product, sometimes I feel as if Tapfiliate was tailor-made for us! I love how they have given equal priority to the administrators as well as the affiliates who use our network. Apart from work purposes, I also use Tapfiliate on a personal basis for my Shopify store (which highlights how easy is it to integrate Tapfiliate with almost any platform that you are working with). TIP: If you are new to Affiliate marketing, you can make use of the free 14-day trial to get the hang of things, while working on your learning curve. However, you're going to have to select a payment option before you start your trial.

Pros

1) User Interface: Tapfiliate has a wonderfully laid out and robust looking user interface that is easy to understand and adapt to. This is, however, just my opinion. A few of my colleagues think otherwise, but our affiliate division seems to love the software. 2) Set-Up & Integration: Tapfiliate allows you to establish your own affiliate program within minutes. It is also very easy to implement your tracking code to your website, after which you can start recruiting affiliates immediately. 3) No Holes In Your Bucket: Tapfiliate, unlike other similar software, doesn't charge you a transaction fee! Instead, they have different pricing modules that are based on the number of affiliates you have, clicks, impressions, conversions, etc. I think that's pretty fair. 4) Motivate Your Fleet: Tapfiliate makes it possible to give your affiliates short and beautiful looking links that don't look cluttered and chunky. But that's not all! You can give your affiliates their own promo codes to share and also reward them for it. There is also an enhanced social affiliate sharing feature that's available to use. 5) Versatility: Tapfiliate allows you to maintain more than one group of affiliates at a time. What makes this software really versatile is that you can pay your affiliates in different currencies! 6) Top Notch Customer Service: Customer Success Representatives are quite understanding and very patient and respond very quickly.

Cons

1) Slight Learning Curve: For most people who are new to the whole process of setting up an affiliate program, there's a possibility that there would be a slight learning curve involved. Of course, after that has been achieved, Tapfiliate can be very straightforward and fun to use. 2) Newsletters: I wish that there was an inbuilt feature for this purpose. Currently, I use MailChimp to send out affiliate newsletters. Still not a deal breaker, though.

Review Source

AS

Aleksandr S.  
sr. software engineer  
Computer Software  
Used the software for: 2+ years

### "They just got better. "

March 29, 2021

4.0

Tapfiliate had very poor start. Not great, but well above "good" as for now. Overall I think they are putting a lot of efforts to become best.

Pros

Tapfiliate certainly worth trying, there are still some caveats but they do change every month to the better. It was a huge pain to integrate with tapfiliate few years ago. I can't even think there to start, cuz nearly everything was broken in one or another way, starting from software, continue with documentation and ending with pricing. However they did a great job and now it is quite a mature product.

Cons

There is a discrepancy between pricing and functionality. Their API changes sometimes breaks things.

Alternatives considered

[Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[Ambassador](https://www.capterra.com/p/227998/Ambassador/)

Reason for choosing Tapfiliate

We didn't. As I said, tapfiliate sometimes just breaks things so we ride with Tapfiliate AND some of it's competitors.

Review Source

IH

Ivo H.  
CEO  
Alternative Medicine  
Used the software for: 2+ years

### "Extremely disappointed after years of paying without support or ROI"

November 11, 2025

1.0

We’ve been paying €69 per month for years, but never received any real value in return. Only now do we discover that essential features like SSO were included — yet we were never informed, onboarded, or guided on how to use them. There has been no proactive communication or customer success follow-up, which makes it clear that helping customers get results isn’t a priority. What’s most disappointing is that, instead of taking responsibility for this lack of engagement, the company now suggests we should pay even more to finally benefit from the platform. For software at this price level, that’s simply unacceptable. I expected transparency, guidance, and at least a basic effort to ensure users see a return on their investment.

Pros

To be honest nothing. We spend thousands of euros in years and had no ROI. It has much more potential as we thought, but we never discovered it.

Cons

Lack of support, no ROI, Interfaces are complex, no onboarding or customer follow up. Expensive! Even the retention attempt is dissapointing.

Review Source

AK

Anna K.  
Head of Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "There's still room for improvement"

June 29, 2020

4.0

It's a good tool, does what it has to do for a good price, but a UX designer could improve a lot on it. Sometimes I stumble upon odd icons that mean something very different from what they do. Some of the settings are oddly placed and they are hard to find unless you use them daily. Nothing frustrating though. I'd say that Tapfiliate is a really good option - but I'm sure there are better tools out there too.

Pros

Tapfiliate is fairly simple to set up and manage. It has enough features without being overwhelmingly feature-rich. Support is very quick and friendly. The team listens to feedback and they try to improve the software. The tool pretty much pays for itself, as our Affiliate Program - even though it's a small one - brings in more value than the product costs.

Cons

I preferred the previous dashboard - it was easier to see the important KPIs at a glance. The Asset library could be improved, as it is a bit hard to browse and manage. Navigation and settings are a bit silly here and there. It's more funny than annoying.

Alternatives considered

[Awin](https://www.capterra.com/p/201673/Awin/)

Reason for choosing Tapfiliate

I didn't choose Tapfiliate, but I wouldn't want to switch for another tool.

Review Source

Jeff H.  
  
  
Used the software for: Less than 6 months

### "Unbelievable"

February 19, 2017

5.0

Where do I begin? I was new to using an affiliate tracking software, and after trying to work with a competitor, the support people at Tapfiliate were an unbelievable breath of fresh air. I initially worked with Matthew and Julie but then mostly with Imran. Despite numerous back and forths in which at times I wondered if they had "enough of me", they were always so patient and unperturbed, and willing to explain whatever confusions I had that particular day in the development of their service for my unique needs. I am trying to see if affiliate marketing will work to get more clients in my legal practice. I could absolutely count on a quick reply, but being in the U.S. (and with Tapfiliate in The Netherlands), that usually meant looking forward to a reply the following morning. I discovered Tapfiliate through my use of Zapier.com, where they have preset integrations that are very useful... but was really surprised that they went above and beyond that in also creating the API code I needed to integrate with my use of Calendly.com (that was new to them), so that conversions were possible when someone made a phone appointment with my online calendar at calendly.com. This was done without any additional cost! I could go on forever... but one thing I was amazed at... despite English being Imran's third language (as I had inquired), I never would have known in our many email correspondences. Anyway, I kept wondering how they could have been so responsive and helpful, as I assumed that they have hundreds of companies using their platform. Well, maybe I was unusual type that needed more hand-holding. :-) Well, if you are, don't be afraid to use this powerful approach to increasing sales, or in my case, to generate more clients.

Pros

Hmmm, I think I said it all in my review.

Cons

For some, I guess like me, there is a learning curve to find the right navigation to do what I wanted to do. That is, there are navigations within navigations that takes some time to figure out how to get around. Once that learning curve is achieved, very straightforward and fun to use.

Review Source

DR

David R.  
CMO  
Internet  
Used the software for: Less than 6 months

### "Stay away from this company"

August 23, 2020

1.0

Maybe one of the worst experiences I had with an online software company. Never start a demo with them if you are not 100% sure that the software meets your needs, or they will steal your money. It is a shame how a supposedly serious company has this policy of forcing you to enter the card details in order to see the features since they do not explain anything previously. We will start automatically billing, even if you never used the service. And even telling them the situation, they didn't agree on the refund. This case shows what type of company it is and the lack of empathy and closeness, all they want is your money.

Pros

Before checking the product, the best thing from outside was the design.

Cons

We didn't be able to know if they had network features before entering our credit card. They started charging whitout sending a simple email. Their funnel is built for getting your money even if you don't use the solution. They only want your money, that's it.

Alternatives considered

[Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)

Reason for choosing Tapfiliate

I didn't purchase, but they started charging for the software without our consent and without even an email telling you that they'll start charging.

Review Source

Keith D.  
Manager  
Financial Services  
Used the software for: 2+ years

### "“Great Affiliate Marketing Solution” "

April 12, 2023

5.0

Tapfiliate is an affiliate marketing software built to helping web based businesses implement their own affiliate program.

Pros

Overall, I have been happy with Tapfiliate. The software is easy to use and deliver many features with receptive support

Cons

The import feature need improvement. After an affiliate have joined the program they should automatically receive an email containing their password.

Review Source

David B.  
President  
Publishing  
Used the software for: 6-12 months

### "Excellent Affiliate Tracking Tool for Business"

March 14, 2017

5.0

Last year I made the rounds and tried all the top players while seeking a tool for a reasonable price. Most tools had similar basic features yet the entire startup experience was very different. The critical factor is that it must be easy to setup and share the program in a modern interface. The dated design of many affiliate tools today means the relationship feels old before it even starts. The mobile friendly minimal experience with Tapfiliate hooked me early and I continued to check off the features that worked right.

Pros

1\. Quick Setup 2. Beautiful Interface 3. Easy program configuration and customization 4. Quick Website Integration 5. Great Support\* I mean great support! Other ambassador tool programs sent me to API docs without any custom assistance. That's great when I have the development team involved, but this was my executive project and the Tapfiliate support team customized the code needed to give me tracking to match my existing lead process.

Review Source

Andreea C.  
Affiliate Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "A great platform for a new affiliate program"

August 9, 2022

5.0

Used it for a long time, very easy to use, nice customer service.

Pros

Simple and easy to use, not complicating anything.

Cons

I would like to have more ways to address the affiliates.

Review Source

Dani V.  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Easy to use affiliate software for users familiar with affiliate marketing"

March 13, 2021

4.0

Tapfiliate does what it should do; tracking sales and traffic. There's still a lot of room for improvement in terms of reporting.

Pros

I would recommend tapfiliate to anyone looking to easily set-up affiliate campaigns, without the massive network fees. Of course, it helps if you're already familiar with affiliate marketing and know how to find publishers yourself.

Cons

Reporting features are rather limited to me. It takes a bit of effort to analyze results. Visualizing clicks from affiliates in a graph, for instance, seems like a rather basic feature, but I haven't figured out how to do it yet.

Review Source

CS

Cody S.  
Associate Buyer  
Retail  
Used the software for: 2+ years

### "Great System To Help Grow Business"

March 11, 2021

5.0

Pros

The implementation and daily use of Tapfiliate has helped grow our business drastically as we focus on expanding our customer base. Tapfiliate has helped us reach a new clientele that otherwise would've been untouched.

Cons

There isn't much negative with the software as it's pretty straightforward. The only negative is the time difference since we're in the USA we don't always get a response same day which is completely understandable.

Review Source

MM

Michelle M.  
Owner  
Retail  
Used the software for: 2+ years

### "I’m happy "

June 6, 2022

5.0

Pros

I love this feature for my company helps me no what to pay them I find it easy to use to Thanks 🙏

Cons

I love this software wouldn’t want to change it 😌

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for:

### "Tried the free trial of Tapfilliate but found implementation more challenging than expected."

May 22, 2018

4.0

Pros

Tapfilliate was recommended to me by Affiliate Marketing expert so I decided to give the free trial a try. Like the brand, clean design, and account setup process. Very polished product and I appreciate that.

Cons

Found implementation of the tracking code and setup for affiliates more challenging than I expected. Pricing is another thing that could be improved on. Performance based pricing is something I would be willing to explore. For example I would rather pay 1-3% of all sales than a monthly fee.

Review Source

TS

Tania S.  
BDM  
E-Learning  
Used the software for: 6-12 months

### "Its the Customer support I find outstanding especially \[SENSITIVE CONTENT HIDDEN\] "

June 19, 2020

5.0

Its great for tracking signups

Pros

Its easy of use and the trigger functionality

Cons

not being able to separate the signups - we offer different packages

Alternatives considered

[Namely](https://www.capterra.com/p/143606/Namely/)

Reason for choosing Tapfiliate

NA

Review Source

AB

Alex B.  
  
  
Used the software for: 6-12 months

### "Great Customer Support"

September 14, 2016

5.0

Anytime there was an issue, question, or problem, their customer service always handled the issue - no questions asked. They have went above and beyond normal customer service numerous times. I've only had good experiences with this company!

Pros

Easy to use. Great support. All the features you need for affiliate or mlm

Review Source

MI

Manoli I.  
Business Development Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "My review"

July 5, 2022

5.0

Pros

I love the ease of setting up partners and tracking performance

Cons

I might not know how to properly use the software but downloading reports seems to be tricky.

Review Source

PB

Paul B.  
MD  
Sporting Goods  
Used the software for: I used a free trial

### "Saved my Bacon. "

January 14, 2020

5.0

Amazingly simple to integrate with my existing business model and development plans

Pros

I’m not a techy or an affiliate marketing expert. Held my breath and have it a go. Awesome. I set up the entire platform myself. Assistance and support from the Tapfiliate team is outstanding. If I can do this. ANYBODY CAN.

Cons

Price could be a little bit less. But time will tell. Maybe the BEST thing I ever bought.

Review Source

VR

Verified Reviewer  
Senior Technical Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Outstanding Customer Support"

June 8, 2016

4.0

I was really happy to be supported by this great and very responsive customer support team. They were taking care of all my wishes and issues I had with our solution. It was not easy to solve, but they insisted on clearing all the problems we were facing during setup.

Pros

Very good technical understanding. So even if you have complex requirements, they will find a solution for it!

Review Source

RR

Raniqueki R.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Tapfiliate "

March 19, 2021

5.0

It was a great experience and I would recommend Tapfiliate to anyone

Pros

Their customer service is very useful. They have an answer for everything that I asked and all of their solutions to my problems worked. I highly recommend.

Cons

For me it was a bit challenging but with their great customer service I got through with ease

Review Source

AP

Aditya P.  
Associate Business Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Great product"

July 25, 2022

5.0

It is great

Pros

Product packed with all the features, that someone could think of to get their tasks done.

Cons

In Trial version you could also provide the integration option on a dummy website/domain. Instead of a user getting business's permissions for integration on their website, we can have a dummy website for the ease.

Review Source

FP

Freya P.  
People Ops Manager  
Computer Software  
Used the software for: 6-12 months

### "Great app!"

June 22, 2020

5.0

Pros

It makes it easy to track affiliates and sort out how to reward them!

Cons

Nothing stands out really! We really like it!

Review Source

Stuart B.  
Founder  
Internet  
Used the software for: Less than 6 months

### "The most gorgeous affiliate system"

December 8, 2016

5.0

I've used quite a few affiliate software, both as an affiliate and as a merchant. Tapfiliate is the most modern, well-designed system, and they went out of their way to help me integrate it into an unusual business. If you're looking for a slick system in an industry full of dinosaurs, Tapfiliate is the one to choose.

Pros

User interface, easy to setting up, design

Cons

Not the most affordable affiliate software

Review Source

DC

Danna C.  
Director of Affiliate Marketing  
Research  
Used the software for: 2+ years

### "Tapfiliate Review"

May 31, 2022

3.0

Very friendly customer service, although a phone meeting would be helpful.

Pros

It's very easy to use and log in. Price is reasonable.

Cons

Better monitoring of our affiliates. We would like to see more details vs only clicks and impressions. We would like to see URL placements.

Review Source

CV

Cristina V.  
Account Director  
Retail  
Used the software for: 2+ years

### "Awesome Affiliate Platform/Software"

December 14, 2018

5.0

We have been using Tapfiliate for about 3 years now and we are VERY happy with them. We originally switched to Tapfiliate because our affiliate platform at the time (Leaddyno), did not have features we needed to help us grow and were not willing to helping us find a work around or implement needed features. When I reached out to Tapfiliate, asking about the features we were looking for, they explained what features they had and explained they would be adding more features in the future that would help us achieve our goal. We continued working with them while we made the switch and have been happy since. Thomas is who we worked with a lot in the beginning and have worked with multiple individuals since, we have been extremely happy with everyones willingness to listen and willingness to help us. The willingness to listen and help us achieve our goals have been a huge factor in why we have stayed and will continue to stay with Tapfiliate. A little about the software itself, gorgeous and simple layout, very user friendly and pretty straightforward. They are based out of europe, so responses are not instant (we are in Los Angeles) but their customer service is always helpful and on point. I highly recommend using Tapfiliate to help you achieve your affiliate goals, you will not be disappointed! Sincerely, Cristina Arm The Animals Affiliate Director

Pros

\-Gorgeous simple, user friendly layout -Ability to have more than one group of affiliates -Ability to be able to pay affiliates different currencies (bitcoin & discounts are just 2 out of multiple other options)

Cons

\-Cannot send affiliate newsletters in the software (we use mailchimp to do this)

Review Source

OK

OMOLEHIN K.  
blogger and email marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "THE BEST AFFILIATE THAT GIVES TRACKS"

November 28, 2020

5.0

this affiliate software beat much other software I have ever use for affiliate marketing ..it works for both big and small website or blog, just name it .and with a sweet plan for any amount you are capable of ..affiliate welcome new users with free 14 days trial, which I even used to make my first sale on it ...it a really great software.....

Pros

THE software interface is a very simple and straightforward one that can be set up with no coding experience within some minutes and it actively working .as well as the ability to put a tracking code on the affiliate on the website.it amazing and great. I also love the aspect of giving our affiliate a future where the link can be customized and make short for easy sharing and ability for the referral having our own promo code...lastly the payments and charges are super cool, giving no extra charges after any plan you purchase.

Cons

there should be a newsletter attached to the software for direct contact with the email list .it would have made it so easy and more useful .....then the new interface after the upgrade should give room to navigate better than the way it limiting the settings and important KPI glace look....please improve that

Review Source

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