--- title: "Texting Base Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Texting Base Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/145774/Texting-Base/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Texting Base Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Texting Base ## What is Texting Base? Made in the USA with US service and support. Personalized bi-directional texting from local or toll free numbers. Enterprise features. Setup takes 10 minutes on average. Scheduled, drip campaigns and auto responses with unlimited keywords. Over 1500 integrations available. US and International SMS/MMS. Don't pay a penny until you try us for free! No contracts. ## What is Texting Base used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Texting Base?[Manage this product listing](https://www.g2.com/products/texting-base/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Texting Base 4.7 (34) VS. [4.8 (272)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $29 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (34) Ease Of Use 4.8 (657) Value For Money 4.6 (31) Value For Money 4.6 (624) Customer Service 4.8 (29) Customer Service 4.9 (596) ## Texting Base alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (709)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (566)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145774/Texting-Base/alternatives/) ## FAQs about Texting Base Overview ### Which roles and teams benefit most from Texting Base? Texting Base is most used by real estate agents, realtors, and sales teams that follow up with leads, schedule appointments, and maintain client conversations by text. Owners, managers, and operations staff use it to coordinate customer outreach, while marketing leaders manage promotional messages and campaign responses. Answer based on 29 reviews Overview ### What company size and specific industries is Texting Base built for? Texting Base is designed for organizations of any size that manage large contact lists and need a faster way to stay in touch and monetize their databases. It fits businesses, nonprofits, and individual users that depend on frequent contact management rather than a specific industry. Features and Usability ### What are the key features of Texting Base? Texting Base offers SMS Marketing, MMS, mass texting, scheduled messaging, and drip campaigns for campaign delivery. It also includes contact management, lead capture, segmentation, and lead nurturing, plus reporting/analytics, ROI tracking, interaction tracking, and landing pages/web forms for measuring and organizing messaging activity. Pricing ### How much does it cost and what fees or limitations are included? Texting Base starts at a free 14-day trial with 50 units, then $25/month for the Starter plan with 500 units. Higher flat-rate plans include Standard at $50 for 1,250 units, Executive at $100 for 4,000, Executive II at $200 for 10,000, and Professional at $500 for 28,500 units. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Texting Base offer? Texting Base provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Texting Base offer, and how do users rate the experience? Texting Base offers email/help desk, phone support, 24/7 live representative assistance, and chat. Users generally describe support as fast, knowledgeable, and patient, especially during setup and training. Reviewers also report immediate chat responses and helpful explanations, including guidance when account or messaging configuration questions arise. Answer based on 10 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Texting Base supports **SMS Messaging** and **Mass Texting**, giving businesses a direct way to send promotions, updates, and alerts to large contact lists quickly. However, it does not include **Campaign Scheduling**. Instead, it offers other important features that reviewers also value, such as **Contact Database** (**52%**) and **Scheduled Messaging** (**49%**), helping businesses organize audience information and plan message delivery more efficiently while allowing teams to manage outreach at scale. Mass Texting 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Contact Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information MMS 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Mobile Coupons 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic coupons delivered to a mobile device that can be exchanged for a discount Mobile Keywords 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Unique word that contains letters or numbers that identifies specific campaigns Texting Base 31 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search Marketing: Track visibility and traffic from search engines - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes --- Get Advice We can help you find the software with the features you need. Features 4.7 (33) 4.7 Based on 33 reviews ## Pricing Value for money 4.6 (31) Free Trial [View pricing plan details](https://www.capterra.com/p/145774/Texting-Base/pricing/) Trial $0.00 It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Starter $25.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Standard $50.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Executive $100.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Executive II $200.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - 9am-6pm PST Support - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - Rollover Units - Schedule an Text - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Your Contact List - Zapier Professional $500.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - 9am-6pm PST Support - Authentic Te - Auto Reply Texts - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Rollover Units - Schedule an Text - Send Long Messages - Test Keywords - Unlimited Subscribers Value for money 4.6 (31) 4.6 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (29) 4.8 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 34 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(4) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful AC Accountant Accountant Used the software for: Less than 1 year ### "Texting Base" 5.0 November 28, 2018 Texting Base is a new modern technology that will change the way we communicate Pros I love how you can schedule your messages. That is a great idea. Cons Changing to a new number and explaining that is kinda weird. RE Realtor Realtor Used the software for: Less than 1 year ### "I was skeptical but the response I got was surprising" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2017 I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn't be coming. My attendance doubled from the week before and I couldn't be happier. Bottom line: Texting Base works! Pros Personalization and the ability to schedule messages. Cons Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all! MA manager manager Used the software for: Less than 1 year ### "Customer service was a joke" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 28, 2022 poor business ethics. Keep searching. They should run a honest fair business. Pros THEY WERE THE 1ST ONE I FOUND and they do not guarantee there service. they do not issue refunds, even if product was never used Cons I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM DI Director Director Used the software for: 1-3 years ### "Great way to have continuous engagement with large customer base " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a major hurdle these days and this is a cost effective way to stay at the forefront of our customer’s minds on a continuous basis with relative ease. Pros The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible. Implementation is seamless and when there is an issue, customer service is also very responsive. Cons It works well but I think it would benefit from a mobile app versus mobile web. SA Sales Agent Sales Agent Used the software for: Less than 1 year ### "I have been using it to stay in touch with my SOI for my Real Estate business" 5.0 June 26, 2017 Pros I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys. Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project. I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement. Cons The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of. OM Office Manager Office Manager Used the software for: 3-5 years ### "Decent Product" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 24, 2020 Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs. Pros We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups. Cons It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses. BD Business Development Business Development Used the software for: 1-3 years ### "Excellent patient interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2020 Easy to implement and maintain Pros Increases patient retention and compliance Increases sales Better patient outcomes Cons We just turned over our IT staff so the implementation was a little shaky RE Real Estate Agent Real Estate Agent Used the software for: Less than 1 year ### "Great Product and Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2017 I get to keep in contact with people that I know. That way I stay in the top of their mind when it comes to real estate. Pros Once the names were loaded the process to use was very simple. I sent out my first text and received a referral from someone the next day. Might I add this was from someone I don't have regular contact with, but this product makes keeping in touch so simple. Cons The initial set up was a little confusing but the customer service to guide me through that was excellent. OW Owner Owner Used the software for: Less than 1 year ### "Texting Base Testimonial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2021 It has made communicating with clients about important dates and topics so much easier and more streamlined. I am able to get the word out in a more efficient manner that clients appreciate. Pros The service is very easy to implement and manager. Campaigns can be pre-scheduled and modified if necessary. I find that clients use it more for texting then individual texts from my personal phone number. Cons Wish I could use my current phone number. RE Realtor Realtor Used the software for: I used a free trial ### "Texting Base for Real Estate" 5.0 January 14, 2020 Overall this software has helped my grow my business and simplified marketing. Pros This software is a great tool for automaticity texting your clients. It is great marketing and personalized getting a better chance of a response. Cons This software works as intended and I didn't find anything negative to make note of. Works great and I highly recommend. [View all Reviews](https://www.capterra.com/p/145774/Texting-Base/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Texting Base](https://www.capterra.com/compare/145774-10015149/Texting-Base-vs-Project-Broadcast)