--- title: "Texting Base Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Texting Base Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/145774/Texting-Base/" page_type: "product" language: "en" --- # Texting Base Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Texting Base ## What is Texting Base? Made in the USA with US service and support. Personalized bi-directional texting from local or toll free numbers. Enterprise features. Setup takes 10 minutes on average. Scheduled, drip campaigns and auto responses with unlimited keywords. Over 1500 integrations available. US and International SMS/MMS. Don't pay a penny until you try us for free! No contracts. ## What is Texting Base used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Texting Base?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.textingbase.com&name=Texting Base) ## Texting Base Overview Updated August 2026 AI summary Texting Base enables businesses of all sizes to manage and automate SMS marketing, focusing on mass texting, scheduled messaging, and campaign management through a cloud-based platform. Its suite includes contact management, reporting, mobile coupons, drip campaigns, and interactive tools like polls and text-to-win. This flexibility suits organizations seeking efficient, organized customer communication and lead engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Texting Base 4.7 (34) VS. [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (34) Ease Of Use 4.5 (652) Value For Money 4.6 (31) Value For Money 4.7 (619) Customer Service 4.8 (29) Customer Service 4.8 (591) ## Texting Base alternatives [4.8 (269)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145774/Texting-Base/alternatives/) ## FAQs about Texting Base Overview ### Which roles and teams benefit most from Texting Base? Texting Base is most used by small business owners, real estate professionals, sales teams, and office administrators who need fast, organized customer communication. Executives and operations managers use it to streamline outreach, while marketing and account teams rely on mass texting, follow-ups, appointment reminders, and lead engagement to improve responsiveness and conversion. Answer based on 29 reviews Overview ### What company size and specific industries is Texting Base built for? Texting Base is designed for organizations of any size that manage large contact lists and need to stay in personal contact efficiently. It fits businesses, nonprofits, and independent professionals that want to make better use of their databases and communicate with many contacts while saving time. Features and Usability ### What are the key features of Texting Base? Texting Base offers SMS Marketing, MMS, Mass Texting, and Scheduled Messaging for campaign delivery, plus Contact Management, Contact Database, and Lead Capture for audience handling. It also includes Drip Campaigns, Segmentation, Reporting/Analytics, Interaction Tracking, Landing Pages/Web Forms, and Text-to-Win for multi-channel lead generation and measurement. Pricing ### How much does it cost and what fees or limitations are included? Texting Base offers a free 14-day Trial with 50 units, then starts at $25 per month for the Starter plan with 500 units. Standard costs $50 for 1,250 units, Executive $100 for 4,000, Executive II $200 for 10,000, and Professional $500 for 28,500 units. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Texting Base offer? Texting Base provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup with a trainer, webinars offer group instruction and product overviews, and documentation gives written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Texting Base offer, and how do users rate the experience? Texting Base offers email/help desk, phone support, 24/7 live representatives, and chat. Users generally describe support as highly responsive, patient, and helpful during setup, training, and troubleshooting. Chat replies are often described as immediate, though some users say the initial setup can feel confusing without guidance. Answer based on 10 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Texting Base supports **SMS Messaging** and **Mass Texting**, giving businesses a direct way to send one-to-one texts and high-volume campaigns from the same platform. However, it does not include **Message Personalization**. Instead, it offers other important features that reviewers also rate highly, such as **Scheduled Messaging** (**48%**) and **Contact Management** (**41%**), helping businesses plan outreach in advance, keep audience records organized, and send timely messages that support more consistent communication. Mass Texting 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Contact Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information MMS 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Mobile Coupons 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic coupons delivered to a mobile device that can be exchanged for a discount Mobile Keywords 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Unique word that contains letters or numbers that identifies specific campaigns Texting Base 31 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search Marketing: Track visibility and traffic from search engines - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes --- Get Advice We can help you find the software with the features you need. Features 4.7 (33) 4.7 Based on 33 reviews ## Pricing Value for money 4.6 (31) Free Trial [View pricing plan details](https://www.capterra.com/p/145774/Texting-Base/pricing/) Trial $0.00 It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Starter $25.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Standard $50.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Executive $100.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - PST Support - Rollover Units - Schedule Texts - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Contact List - Zapier Integration Executive II $200.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - 9am-6pm PST Support - Authentic Text Messages - Auto Reply Texts - Birthday and Holiday Text - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Multiple User Support - Personalized Data Mapping - Picture Messaging - Rollover Units - Schedule an Text - Send Long Messages - Single Send - Test Keywords - Two Way SMS - Unlimited Subscribers - Upload Your Contact List - Zapier Professional $500.00 Flat Rate,Per Month It includes: - 1 10dlc Number - 1 Toll-Free Number - 9am-6pm PST Support - Authentic Te - Auto Reply Texts - Delete Contacts - Drip Campaigns - International Texting - Mass Group Texting - Rollover Units - Schedule an Text - Send Long Messages - Test Keywords - Unlimited Subscribers Value for money 4.6 (31) 4.6 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (29) 4.8 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 34 reviews Filter by rating 5(28) 4(4) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MF Michael F. manager Political Organization ### "Customer service was a joke" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 23, 2022 poor business ethics. Keep searching. They should run a honest fair business. Pros THEY WERE THE 1ST ONE I FOUND and they do not guarantee there service. they do not issue refunds, even if product was never used Cons I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Amy G. Owner Insurance ### "Texting Base Testimonial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 It has made communicating with clients about important dates and topics so much easier and more streamlined. I am able to get the word out in a more efficient manner that clients appreciate. Pros The service is very easy to implement and manager. Campaigns can be pre-scheduled and modified if necessary. I find that clients use it more for texting then individual texts from my personal phone number. Cons Wish I could use my current phone number. Reasons for choosing Texting Base Better customer service and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RN Rajiv N. Director Apparel & Fashion ### "Great way to have continuous engagement with large customer base " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2021 Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a major hurdle these days and this is a cost effective way to stay at the forefront of our customer’s minds on a continuous basis with relative ease. Pros The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible. Implementation is seamless and when there is an issue, customer service is also very responsive. Cons It works well but I think it would benefit from a mobile app versus mobile web. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Steve K. Business Development Hospital & Health Care ### "Excellent patient interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 Easy to implement and maintain Pros Increases patient retention and compliance Increases sales Better patient outcomes Cons We just turned over our IT staff so the implementation was a little shaky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zulema S. Operations Manager Management Consulting ### "Great Option for Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 Really happy with our decision to work with Texting Base. It really has helped us shift our marketing strategy. Pros We were surprised to see who quickly we began receiving results. Our email marketing was really falling flat, but with texting, our customers/potential customers are far more engaged. We look forward to leveraging this service even more in the future. Cons We are not the most technically capable, but were able to get this system working relatively quickly. Customer service was a big help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Charity L. Office Manager Religious Institutions ### "Decent Product" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 19, 2020 Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs. Pros We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups. Cons It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jessica H. Realtor Real Estate ### "Texting Base for Real Estate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 10, 2020 Overall this software has helped my grow my business and simplified marketing. Pros This software is a great tool for automaticity texting your clients. It is great marketing and personalized getting a better chance of a response. Cons This software works as intended and I didn't find anything negative to make note of. Works great and I highly recommend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Don H. Owner Marketing and Advertising ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2019 Great tool to reach a mass audience. Pros Easy to use and customized options allow us to reach our market. Cons Need more access to leads on an affordable consistent basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Taylor V. COO Real Estate ### "Our favorite text blasting app so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 19, 2018 Great and straightforward system. They give you 250 texts for free to try it out! Pros Very straight forward and easy to use. If anything isn't obvious, they have helpful tutorials. Great inbox to track conversations with each contact. Cons Our Lead Manager felt that he needed to format our data so that first and last names were separated, so it felt a little clunky importing the information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Accountant Real Estate ### "Texting Base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 27, 2018 Texting Base is a new modern technology that will change the way we communicate Pros I love how you can schedule your messages. That is a great idea. Cons Changing to a new number and explaining that is kinda weird. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145774/Texting-Base/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.