# HarQen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HarQen Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/145785/On-Demand-Audio-Video-Interviews/reviews --- # HarQen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HarQen ## What is HarQen? Harqen offers the most comprehensive digital interview platform on the market, delivering video, voice, and SMS/text interviewing solutions for businesses of all sizes. Harqen clients experience up to a 70% improvement in time to hire with a 10x increase in the applicant interviewing process. ## What is HarQen used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Video Interviewing](https://www.capterra.com/video-interviewing-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $417 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HarQen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://harqen.com/&name=HarQen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HarQen 4.8 (12) VS. [4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price $417 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (12) Ease Of Use 4.4 (1,100) Value For Money 5.0 (12) Value For Money 4.0 (964) Customer Service 5.0 (12) Customer Service 4.2 (977) ## HarQen alternatives Highest Rated [4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month [4.4 (659)](https://www.capterra.com/p/130175/Workable/reviews/) Starting price $299.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/145785/On-Demand-Audio-Video-Interviews/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Assessment Management Creation, administration, and evaluation of assessments or tests Candidate Management Build, track, and maintain relationships with candidates Customizable Branding Add customized logos and colors to align with company branding Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service HarQen 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests Build, track, and maintain relationships with candidates Add customized logos and colors to align with company branding Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create and track interviews with a reminder system A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Remote interview conducted between an interviewer and a candidate using video conferencing technology Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Type of interview in which a candidate faces multiple stakeholders simultaneously Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Pre-written repository of questions that can be reused within a course or for assessment or interviews Tools to find, assess, and hire suitable candidates for a job within an organization Automates the extraction and analysis of key information from resumes or CVs Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Evaluate the candidate's performance and score them for further assessment Presenter can see and hear participants and vice versa Record and playback video calls Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 5.0 (12) Basic $417.00 Per Month Value for money 5.0 (12) 5.0 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KR Katie R. Manager - Talent Operations Marketing and Advertising ### "Great Video Interviewing System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2020 Pros Harqen is a great system, that is very easy to use and user friendly. I have used several systems in the past and the ROI we receive with Harqen us worth every penny. Our company hires staff nationwide so the system allows us to have a much more personable interaction with our candidates. Cons The easy of the system, the ability to integrate with out ATS and the cost of the product. Switched from [HireVue](https://www.capterra.com/p/132193/Team-Build/) Cost Reasons for choosing HarQen Great Product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tricia M. Flight Service Training Manager Airlines/Aviation ### "Best candidate experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2020 I have actually used the software as an interviewer and a viewer of videos. Both are great experiences. It has truly been an amazing tool for us as we have thousands of candidates apply in one posting. If not for the On Demand Audio and Video, I am not sure what we would have done to help us narrow down our candidate pool. Occasionally a candidate may have technical difficulties with the audio portion, but the tech team is always there to support us and assist the candidate. Pros I started using this software when it was audio only. In time, the video portion became available and enhanced the experience greatly. I love that it allows us to view thousands of candidates and narrow down our choice for face to face interviews to a viable, qualified candidate. It's a great experience for the candidate and end user. Cons I would like to be able to pull reports differently and faster. However, HarQen's tech support team has made many software changes for us over the years and have always been willing to make the product better and more tailored for us. Reasons for choosing HarQen The capabilities that the product allowed was just what we needed. We use it in our smaller job postings as well. Why wouldn't you? It allows you to view the candidate, hear the candidate and evaluate their answers all at the comfort of your desk. The software checked all of our boxes! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BX Blia X. Delivery Lead - Interview and Selection Human Resources ### "HarQen Usage for Candidate Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2020 This has benefited with us being able to invite, review, and push candidates through the hiring process quicker and efficiently. We are able to offer and show data of successful time frames, so we are able to implement for clients that are currently not using for their candidates. The support rep we have \[SENSITIVE CONTENT HIDDEN\] is beneficial to our success. Pros I like the ease of utilizing this tool and being able to offer this product for our clients and candidates. The capability HarQen offers is beneficial for HV, entry-level roles, wherein this day and age, candidates engage higher with technology. Cons Has been productive to my usage and met the needs of what I am seeking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Stephanie N. Sr. HR Generalist Financial Services ### "The Real Voice Advantage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2020 Pros There are a lot of things to like about Harqen's Voice Advantage. First, the customer service has been outstanding. The two reps we have worked with have always responded promptly to any questions or needs. They record questions, explain clearly how to navigate the system and have offered updated products, but do not push. We have only used the audio interviews. The system itself is easy to use and customizable. It saves HR so much time. We are able to hear from applicants as they answer questions specific to each job. We easily post the links internally, so managers can also review the phone screen and select the best candidates to move forward in the hiring process. For our candidates, the process doesn't take much time and they can access the system anytime day or night, which makes it very convenient. Cons There can be a time delay when new phone screen questions need to be recorded. Although we could record them ourselves, we choose not to. So we have Harqen record them for us and sometimes it might be a day or two before the questions are ready to post. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Deborah T. Manager, Flight Service Recruitment Airlines/Aviation ### "Great Product - Superior Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2020 This allows us to provide a first interview to an extremely large number of candidates with less time, travel and over-head. The support that we receive from Harqen is beyond superior! They are always there to answer questions and fix any issue that may arise. Pros Easy to use - very user friendly and intuitive Able to manage large numbers of candidates Ability to rate and sort candidates by mulitple reviewers Cons Would like to be able to conduct a "blind" second review Would like the ability to status duplicate candidates without having to accept/reject Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Melissa O. Delivery Leader Human Resources ### "HarQen Review - Cielo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 Pros I like the convenience that it provides for our candidates, the ability to offer on-demand interviewing helps with some of our entry-level positions and positions for candidates that work off hours. It has proved to be a great solution for 30+ clients. Cons Overall, I think this is a great tool. I think there are some areas for improvement in transcription technology. We piloted this but it was not successful mainly in our healthcare space. I think for some of our clients it would be nice if the technology had the ability for some conditional formatting when it comes to the questions that candidates are asked so we can ask questions based on how the candidate responded to a previous question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. HR Recruiter/Workforce Development Consultant Hospital & Health Care ### "HarQen review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 We're able to screen and hire more candidates than we previously were able to do before using the tool. Pros Using the video/audio interviewing technology through HarQen has greatly improved the efficiency of my recruiter workload. I can now interact and screen more candidates than before and the amount of candidates I am able to higher has almost doubled per month. This tool has also increased hiring manager satisfaction with getting more insight on candidates before bringing them in for in-person interviews. Cons Some candidates run into technology issues with trying to use the software. The whole candidate population may not be as tech-savvy with using video/audio interviews. Hopefully, video/audio interviews will start to become the norm for candidates. Reasons for choosing HarQen Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karen M. HR Director Health, Wellness and Fitness ### "Excellent Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2020 We just implemented this solution but we're excited to start sharing meaningful exit interview data with our leaders. Pros The ability to quickly implement an easy to use solution (with basic customizations as needed) Cons Occasionally during implementation the discussions were overly technical for me as the project lead Switched from [Insight](https://www.capterra.com/p/10010537/Insight-Salon-Software/) Solution capabilities to embed within our offboarding process and provide meaningful reporting. Reasons for choosing HarQen Partnership, cost and solution overall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angie M. TA Leader Consumer Services ### "HarQen Voice Advantage Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2020 Love the ability to do interviews anywhere / anytime. Pros Easy to use/user interface and so simple to put together a campaign Cons no cons right now/ did not take the time yet to merge with Workday Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Adam G. Chief Technology & Product Innovation Officer Human Resources ### "Consistent digital interviewing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2020 HarQen allows us to give candidates the option to record their interview rather than have a phone interview. This increases speed and convenience for candidates. Pros HarQen is easy to use for candidates and produces consistent results for us. The HarQen team is responsive and provides strong service when needed. Cons Recent updates in the software significantly improved the UI for candidates. Alternatives considered [Modern Hire](https://www.capterra.com/p/140150/Montage-Video-and-Voice-Interviewing/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Myla M. Senior Clinical Manager Staffing and Recruiting ### "Superb service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 I am very happy with this and enjoy the ease of using this system. Pros User friendly. If I have a question, I am able to speak with someone about this and get the support I need. Cons Some applications do not work in Internet Explorer and this causes delays in the interviews getting completed. Reasons for choosing HarQen Recommendation from a co-worker Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lizzy L. HR Assistant Non-Profit Organization Management ### "Wisconsin Humane Society Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 Pros The software is incredibly user - friendly! It's easy to navigate and highly effective in the services provided. Cons As someone who uses the system on a daily basis, I can honestly say that I have zero complaints! Campaign setup is easy and quick, and the candidate tracking is amazing and well organized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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