Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

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About Chatrify

A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling.


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Chatrify Features

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Chatrify Reviews Recently Reviewed!


Non existant support

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Nothing really. It does not seem to have the functionality of some other companies.

Cons: Had some questions about installation and they never replied. I tried their online contact form and it came up with an error message that it was not working. I tried their online chat (after all, this is the product they are selling!) and it always said no one was available. Tried re-emailing and still no response. I cancelled the free trial and went to another company.

Very nice features and a good price

Mar 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: This has a lot of features and customization options. It looks great as well. I had a minor problem when testing on localhost but it works perfectly on the live site. This is better and less expensive than another chat service that I've worked with.