BuyBack Pro

BuyBack Pro SQL

1 / 5 1 review


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

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About BuyBack Pro SQL

Web-based data management and analysis software for scrap yards, recycling centers, and processors.


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BuyBack Pro SQL Features

  • Billing & Invoicing
  • Brokerage Management
  • Buy / Sell Ticketing
  • Container Management
  • Customer Database
  • Dispatch Management
  • Electronics Recycling
  • Fingerprint Scanning
  • ID Scanning
  • Integrated Cameras
  • Inventory Tracking
  • Logistics
  • Market Price Tracking
  • Plant Management
  • Plastics Recycling
  • Pulp & Paper Recycling
  • Receiving / Production Management
  • Scrap Recycling

BuyBack Pro SQL Reviews Recently Reviewed!

Worst software program I have ever bought.

Feb 27, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Worst software program I have ever bought. Software was built to purchase California redeemable aluminum cans, not to purchase scrap metal. Paid extra for two days of onsite training, only problem was the representative that showed up, who was some guy they hired that worked at Best Buy, didn't know what he was doing. He spent the first day trying to get the software working and every time I had a question about how to do something he had to call the office to get the answer. Lost tickets, screens locking up, missing data were some of the problems we experienced on almost daily basis. Every version update that was sent out to fix a problem, created a new problem. After finally finding a version that somewhat seemed to work I quit updating to their newer versions out of fear of having more problems and dropped their support, which is was not a requirement. The next time I had a problem where the software quit working all together, they wanted me to pay for all the back support fees before they would fix the problem, which equaled several thousands of dollars but there was no mention of paying for back support prior to them fixing any problem in their contract. And they have no provision to purchase support on an hourly basis to fix problems should you decide not to purchase a support agreement which cost per year at the time. I wish I could say something good about this software but I can't, it was a nightmare from the first day we started until we finally said enough is enough.