ExamSoft Worldwide

ExamSoft E.I.


3 / 5
17 reviews

Who Uses This Software?

ExamSoft markets to private high schools, undergraduate programs, nursing schools, medical schools, physicians assistant program, physical & occupational therapy programs, and allied health programs.


Average Ratings

17 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ExamSoft Worldwide
  • learn.examsoft.com
  • Founded 1998
  • United States

About ExamSoft E.I.

Cloud-based software designed to manage online assessments. Comes with account management, exam creation and delivery functionality.


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ExamSoft E.I. Features

  • Certification Management
  • Individualized Assessments
  • Multi-User Collaboration
  • Proctoring
  • Scoring
  • Skill Testing
  • Surveys
  • Test / Quiz Creation
  • Assessments
  • Automatic Grading
  • Certification
  • Online Tests
  • Paper Tests
  • Question Bank
  • Question Branching
  • Question Randomizing
  • Quizzes
  • Results Reporting
  • Scheduling
  • Surveys
  • Time Limits
  • User Management
  • Weighted Questions

ExamSoft E.I. Reviews Recently Reviewed!


Outstanding

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The options available for institutions who need to deliver exams/quizzes in a variety of settings are outstanding. Security is a huge concern in higher education, and ExamSoft's platform rises to the occasion. Customer support is typically top notch! Some wait times exist, but students and administrators usually find the support line extremely helpful. The opportunities for institutions to use the reporting features for program improvement, student feedback, and curriculum design/renovation are many.

Cons: Some difficulty with earlier versions of the student platform freezing during exams lingers, but I've seen vast improvements recently. The legacy administrator portal has some kinks to be worked out, and reporting by category requires some attention; but communication from the team at ExamSoft has been that these are being worked on currently.

Overall: ExamSoft listens to their clients. They often have to juggle different needs for different educational settings, and that can be a challenge; but they acknowledge the areas where they need to grow and continually work to improve the experience.

ExamSoft in a Nursing BSN Program

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are able to mimic the NCLEX RN blueprint by tagging our questions using the Client's Needs categories. The blueprint updates in real time as you add questions to the assessment. We have a 96% board pass rate! Item analysis is instant and provides all the statistics you need to do a quick exam review, finalize the exam, and push grades over to our learning management system. It is unreal the time we were able to get back by using this product.

Cons: The formatting of the reports are not the best, but after attending an Assessment on Tour (they will come to your school!) I learned how to export the data into a more user friendly format. This is something they have addressed in the new platform! (So they listened to the complaint and made upgrades accordingly!)

Overall: A very positive experience. Implementation was easy because the product is so intuitive. They really care about the customer and constantly strive to make improvements to the product after listening to client recommendations. Their help desk staff is very resourceful and do not hesitate to escalate any issue if they are unable to resolve it.

School required software

Jul 16, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This software makes administering a test a much easier process than it used to be in the past (one would hope). From a students perspective, the program had everything we needed on a basic level - from calculators, to being able to zoom in on an attached image. I also loved the fact that grading took a lot quicker, and the analysis behind the exam was more thorough which resulted in a more fair exam overall (professors would drop questions that 'performed poorly').

Cons: The program is designed to be as secure as possible, due to the obvious nature of its purpose. By doing so though, it can affect the students personal computer in an unpredictable manner. My class had its fair share of bricked computers that were not that easy to recover.

The functionality of some of the features, while present, was sometimes lacking. The review process was a chore, but has improved over the 2 years I have used this product.

There was also the issue of exam uploads - sometimes the examinations would not upload properly and the exams were delayed.

Overall: It makes the process easier but comes with new a new set of problems that you have to be ready to address. The benefit is clear - it makes exams simpler, easier and quicker to administer, grade and redistribute back to the students. We are able to see a breakdown of the areas we performed well/poor in, and that in itself offers the benefit of detailed feedback.

Secure Exams Garunteed

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the dependability and easy functionality of Examsoft. I am currently using Examplify to take exams in school and when it is in use, it is guaranteed that no one will be able to cheat by accessing online materials while still having the convenience of using a digital test that can be graded immediately. I also like that if the instructor is okay with us using notes that we have on our computer, it can be set so that we can access anything we have available on our desktop without giving us full internet access.

Cons: The only complaint that I had was previously everytime I went to take an exam, it froze as I was logging into it and I had to restart my computer. However, this problem seemed to go away when I updated by OS.

My school requires us students to use this software to take exams

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: We us this program on a personal Ipad. I like that I can cross out multiple choice options that I don't think are correct. The flagging option is helpful. I like that I can sort questions by unanswered or flagged.

Cons: The figures or pictures provided with the question are in a separate window, so I cant view the figure/image while reading the question. The formatting is not great. For example, often one of the answer choices will not be on the screen, and if you don't realize that you need to scroll down then you will never see very important information. It can be glitchy if there are a lot of pictures or its a long test, I have classmates who have had the program crash and then needed to start over. I would prefer to take the test with pencil and paper, I am not a fan of this program or taking tests on an ipad.

Overall: I personally found no benefits from using this software compared to a standard written exam or compared to other digital exams like at prometric.

Good test taking software

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The college I am going to runs all their exams through ExamSoft. It is straightforward and easy to use, have never had any issues with it shutting down during exams or losing data. Been using it for over three years.

Cons: It is a little bit hard sometimes to go back over your answers to review them before submitting. If you flag questions you want to review it makes it much easier though.

Overall: Easy and versatile testing software.

good for test but not to review the test

Oct 08, 2017
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: Works fine to give a test but if you want to show the students the test in a secure environment it is sorely lacking.

Cons: They have not thought through the entire educational process. You cannot let students individually look through their exam in a secure environment without printing out each student's test. This is a huge waste of time and paper (particularly since it prints only 2 questions per page). They have a review option, but you have to know all different option before you even give the exam, and can only do it once, at one time. This is very poor software planning for someone who should be all about assessments. The response from support was basically print 3000 pages of material. Arg.

It is a simple secure way to take an exam.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity cannot b beat. and the functions are great. You can administer a wide variety of testing tools. It is secure and locks down all other software on the computer for fair testing.

Cons: Some bugs and crashes have happened however they are easy to fix. The use of certain security software must be disabled to properly function.

I have used ExamSoft for taking proctored tests in school.

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the format of the app and the ease of answering and moving through questions. I think it is a quick way for students to take the exam and for teachers to grade.

Cons: I think the connectivity could be improved. I have had issues downloading the app and connecting with my schools program. Making an account was difficult and I had problems being able to connect to the exam when I first used the program.

Basic test-taking software

Aug 17, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: My favorite aspect of ExamSoft is the security it provides for test taking.

Cons: The software occasionally crashes, and the interface is very basic.

Overall: ExamSoft reliably provided a secure test-taking platform for me and my classmates.

The previous Exam Soft update (from 2016-2017) was horrible - it would always shut down!

Apr 24, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: However, the new form of the software (recently from 2017) has been super good and not shutting down while I am taking an exam! Especially now since I am faster able to make the fonts larger, etc.

Cons: I dont like how it always stops my email and makes my computer very slow directly after use of the software!

Overall: It helps me take my law school exams!

I am a student in Pharmacy school and use this software to take tests and turn in other assignments.

Mar 15, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The test taking part of the software is pretty good. Its easy to navigate and runs pretty smoothly. However, I miss the ability to navigate questions using the ctrl + >/< keys.

Cons: I don't like using it to turn in documents. It's never clear if I have actually turned in anything.

Capterra loader

Examsoft facilitates the exam-taking process at school.

Oct 10, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: This software is intuitive to use, which is particularly useful in the context of taking a timed, high stakes exam.

Cons: This software has an outdated design. Also, sometimes it will lag during an exam, perhaps from an incompatibility with newer computer softwares.

Capterra loader

Straightforward testing software

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is pretty self-explanatory and easy to use. I really liked that I could just open it and use it correctly without having to go through some orientation to the software

Cons: It's no frills there could be some useful add-ons to make testing easier, like organizing your list of flagged questions so you can just review those at the end would have been really nice

Provides the exam results I need for a strong analysis but students have issues.

Mar 08, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software provides me with the ability to perform a strong analysis of my test and test questions. It also provides me with an easy way to remediate tests with students on a one on one basis.

Cons: Students always have problems starting there tests. In my last class of 13 students, 2 students had to take the exam in the computer lab because the software did not work on the students computers.

Overall: Good ability to review tests from a professor's standpoint.

Exam Software Review

Dec 30, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: ExamSoft is a straight-forward application that is relatively user-friendly. I used it while taking examinations in law school. Notably, however, the program frequently ceases to function during timed exams, which is every law student's worst nightmare. When it freezes you would have to restart your whole computer during an exam. Frequently has trouble connecting to WiFi, as well.

Really sluggish and not using friendly

Aug 06, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: all exam in, but this is the most positive I can say, it is really a terrible piece of software , do not buy

Cons: So slow and not user friendly at all. Very outdate intefarce, a terrible badly program software. very disapointing