# Minotaur Business System Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Minotaur Business System the right Food Service Distribution solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/14583/Minotaur-Business-System/reviews --- Minotaur Business System 4.8 (12) [View alternatives](https://www.capterra.com/p/14583/Minotaur-Business-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Minotaur Business System Ease of use 4.5 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GW Greg W. Vice President Used the software for: 2+ years ### "Solid, consistent, reliable, well supported software" May 18, 2018 5.0 Pros Minotaur has proven to be a very reliable platform for our manufacturing, order processing and accounting. It has all of the key features that we require to manage our business. Cons It ain't 'sexy' - Windows GUI features are somewhat limited which means a bit steeper initial learning curve for someone new to the software. However, there are exceptionally easy fast-path key strokes built in for every single function as well as the ability to customize your own single click Icons which make it exceptionally fast and easy to use once you become familiar with the product. The printing function is the only real weakness - for the most part, reports print in old school courier 10 pitch with no alternatives. Customizing is possible but quite complex. Review Source VR Verified Reviewer Operations Manager Used the software for: 2+ years ### "Great software, changed jobs a year ago and threw out old ERP to install Minotaur works great." May 18, 2018 5.0 Confidence in our financials, costing. Ability to customize the software to our needs without requiring programming. Pros Very flexible and customizable to solve what other ERP companies call complex and difficult. Minotaur supports our complex needs out of the box with existing functionality. Their sales staff and project managers are brilliant and understand very diverse complex scenarios. They are able to guide complex projects to completion. It is still up to us to lead the implementation but they have the answers and skill set to get it done. Minotaur has an immense ability to be automated and condense complex tasks down to a button press using built-in functionality in conjunction with other tools like MS Access and Excel. If you want rock solid ERP and accounting this is a great choice. Cons In general, there is very little to dislike about Minotaur. My only concerns relate to evolving the software to be even more user-friendly and enhancing the ability to automate tasks more. Review Source VR Verified Reviewer Controller Chemicals Used the software for: 2+ years ### "Rock Solid Software" December 4, 2019 4.0 It has been a very good experience during my 17 years. It's not the sexiest software but it works and it is reliable. Pros The system is rock solid in terms of reliability and stability. Cons They systems reporting is not it's strongest feature. Normally i export to Excel for further reporting. Reason for choosing Minotaur Business System Don't Know Review Source DT Dylan T. General Manger Hospitality Used the software for: 2+ years ### "Ultimate Flexibility" November 24, 2019 5.0 Minotaur has allowed us to reduce waste and labour costs by tracking our staff, inventory, and production processes in unique and efficient ways. we have worked closely with the developers and sales team at Minotaur to truely customize our experience and use every applicable feature within the system for our business Pros Minotaur is incredibly flexible and can be customized to fit almost any application that requires process or production traceability. Cons there can be a steep learning curve for people who have never used an in-depth ERP system before Review Source CA Carol A. Quality Assurance Supervisor Food & Beverages Used the software for: 2+ years ### "Product Review" October 31, 2019 5.0 Traceability issues Don't have to leave my desk to see what is in stock Pros Traceability exercises are so much easier to do Great team of support Cons Don't like that I have to use the tab to move from fields When I do my Transfer from QA to Main I can't release partial amounts so have to go into another screen and do them one by one Review Source LR Lina R. Manager Food Production Used the software for: 1-2 years ### "Minotaur Software" November 4, 2019 5.0 Minotaur has certainly gone above and beyond our expectations of a software company. They provide support no matter how big or how small the issue is on demand! Pros I love how easy the software is to use as well as customer support. Cons would be better to have a video tutorial when searching for reports etc Reason for choosing Minotaur Business System was the best value for our money as well as offered features that other software systems did not. Review Source MH Mike H. President Used the software for: 2+ years ### "Good experience from start to finish." May 16, 2018 5.0 Pros Very robust. Software can do almost anything. Works well for my Distribution business. Lot/serial tracking is not available with many other software programs. The custom home buttons are a good feature. Cons Customizations can add up quickly and be quite costly. There should be an easy reference for users on how to use system. Customizations should also include instructions on how to use. Service charge hours can also add up quickly. Review Source LT Liza T. IT Food & Beverages Used the software for: 2+ years ### "It's easy to use and update." May 15, 2018 5.0 Pros The fact that we can right click an invoice # or receiving # and it will give us the actual invoice or receiving. Also the ease to checking inventory as well as the cost. Cons There's really not much that I dislike about this software. Except for when we have to update or copy our data over to the training session, we cannot work on the system while that is happening. Review Source VR Verified Reviewer Inventory Manager Chemicals Used the software for: 2+ years ### "Win Chemicals Ltd" December 5, 2019 4.0 Pros Ease of use and customisation possibilities. Cons GUI interface could be smoother and porvide more options Review Source SA Sara A. Manager, Finance Food & Beverages Used the software for: 2+ years ### "Great Product" November 13, 2019 5.0 Working with Minotaur is great. They don't just sell you a product, they stand behind. Communication is great, even though we have been using Minotaur for years, we still get call asking how everything is going and how to improve. Pros Software is great, one stop shop. Very easy to use. Cons Reports took a little longer to figure out, but that's only because we like very specific reports. All great now. Reason for choosing Minotaur Business System Minotaur fit our needs perfectly and they have done business with several companies just like ours. Well reputable and great references. Review Source LG Linda G. office manager Used the software for: ### "Friendly to use, able to run all needed reports and provides excellent lot tracking" January 23, 2016 5.0 It has excellent lot tracking capabilities. It has an easy to use manufacturing module that provides costing on all manufactured goods. All of the staff at Minotaur are very friendly and provide excellent customer support. They are willing and able to provide excellent customization of the ERP system. Review Source KG Kathy G. Office Manager Used the software for: ### "Covers all my business aspects and is easy to use" August 11, 2015 5.0 They are friendly and their staff is very helpful when we have questions or issues. I use the software for my production, inventory, accounting and lot control. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.