TutorCruncher

TutorCruncher

5 / 5 76 reviews

Who Uses This Software?

Tutoring companies, both agencies and tutoring centres.


Average Ratings

76 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month
  • Pricing Details
    Our fees are simple and scalable based on your company's needs.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TutorCruncher
  • www.tutorcruncher.com/
  • Founded 2013
  • United Kingdom

About TutorCruncher

Tutoring business management system that offers timesheets, scheduling, payroll, invoicing, and tutor-student matching capabilities.


TutorCruncher Features

  • Appointment Scheduling
  • Attendance Tracking
  • Automatic Grading
  • Billing & Invoicing
  • Client Management
  • Electronic Assignments & Tests
  • Employee Management
  • Learning Plans
  • Lesson Notes
  • Online Classes
  • Online Payments
  • Parent / Student Portal
  • Progress Reports

TutorCruncher Reviews Recently Reviewed!


Great!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The UI design is beautiful and easy to use, and being able to use text to speech when writing is fantastic!

Cons: Sometimes it is difficult to navigate the site, some of the buttons can be ambiguous in their description.

Overall: Ease of use

Vendor Response

by TutorCruncher on May 31, 2018

Hi there, thanks for leaving us such a great review! We work really hard to ensure that the advanced functionality does not deteriorate the ease of use of the system, so we're glad that you agree. Thanks again for taking the time to share what you love about TutorCruncher!

Capterra-loader

Invoicing , time sheet management made very efficient .Easy to use with readily available support

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Affordable especially for small company like ours . Able to monitor students online and locate other tutors with ease.Payment method is easy an quick for tutors

Cons: So far i haven't experience any problems its a great tool for tutors apart from the navigation and normal platform issues.

Vendor Response

by TutorCruncher on May 31, 2018

Hi Francis, thanks for taking the time to leave us a review. We're delighted to hear that you're able to make use of a sophisticated system without breaking the bank - we very much aim to level the playing field! We're always trying to improve the system too, so please don't hesitate to share your experiences and areas in which you see further potential benefits from working with TutorCruncher. Thanks again, Francis!

Capterra-loader

An affordable software that is great for business management.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is super affordable and is a bargain when considering all of the extra features that you receive. I am a huge fan of the fact that the software is accessible from almost anywhere using any device including my cellphone. The monthly pricing system is great as it allows my company to purchase a subscription for as many months as we see fit instead of being stuck with it if we do not like, fortunately this software meets all requirements for both teacher and students.

Cons: The biggest downside to using this software is the fact that I can not host it on my own domain. I wish that this were possible, but at this time it is not. I also would like to see a cheaper support option initiated.

Overall: I was able to quickly connect my students with tutors that could help them with their specific needs involving coursework.

Vendor Response

by TutorCruncher on May 10, 2018

Hi April, thanks for taking the team to leave us a review. We are glad you think that TutorCruncher is priced to give you great value at the same time as meeting all your core needs. We do have an Enterprise price plan which allows you to have your system accessed via your own domain, though this is a premium service which we discuss on a case by case basis. Additionally, our dedicated support service is excellent value for money given the level of insight and engagement on offer. I would encourage you to take a look at these areas!

Capterra-loader

Easy and simple to use. Our old system took much longer, this one is fast and easy to pick up.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to access through any internet software. Very ideal for on the go or on the computer. The note taking process is quick and easy with prompts as a great guide.

Cons: When I am an admin I have to switch to my tutor role to input my own timesheet. The switching back and forth is not always ideal when I am on my phone just trying to input my notes for a client.

Vendor Response

by TutorCruncher on May 10, 2018

Hi Mitra, thanks for leaving us such a great review! It's really good to see that you are enjoying using the system, particularly in terms of its ease of use and the simplicity with which you were able to pick it up. One thing I would suggest is that as an administrator you are also able to input your tutor timesheet without switching roles - I hope this will save you some time going forward. Thanks again, Mitra.

Incredible customer service

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the customer service! Also, this CRM makes our life so much easier in managing tutors and client invoices.

Cons: Nothing to say, they are a great team and they are always there to provide great customer support. Good job!

Vendor Response

by TutorCruncher on April 05, 2018

Hello Steven, thank you for leaving us a fantastic review. We are very proud to know that you get great benefit from the support we provide. We are delighted that TC has helped you streamline your company's services and that it helps managing tutors and client invoices. Thanks again for your amazing review.

The customer support has been very helpful for those new to the system

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It has an intuitive and useful method of not just managing invoicing but also timetabling with students and tutors

Cons: For Australians, there is no payment system for tutors which must be conducted manually via bank account transfers

Vendor Response

by TutorCruncher on April 05, 2018

Hello Andy, thank you for taking the time to leave us an excellent review. We are happy that TutorCruncher helps you to run your business, managing invoices and scheduling timetables for students and tutors. The automatic payment is not yet available in Australia, we are very hopeful of providing it soon. Thanks again for you review Andy.

Easy to use software

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy as a tutor to see lessons and write reports etc. Works well most of the time and helps us find new tutors too.

Cons: Funny little bugs like the back button being stuck on a loop so it is unlike a back button elsewhere. Formatting irregularities when using mobile devices or tablets

Vendor Response

by TutorCruncher on April 05, 2018

Hello Ben, thank you very much for leaving us a great review. We are very happy that with TutorCruncher you can manage your business easily. We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report and the way that you can find new tutors. We are continually working hard to create an optimal version of the system that is perfectly adaptable to smartphones and tablets. Thank you.

TutorCruncher is an effective and useful website that has improved my company's effectiveness.

Mar 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The consolidation of information, and its ease of access are the main advantages of using tutorcruncher.

Cons: Tutorcruncher can be occasionally difficult to use, with some unfortunate design flaws. One issue I had was with the labelling tutors option. Finding how to create a label caused me to apply this label to every tutor in the company, which took a long time to fix. Both the functions for creating, and removing labels en masse are frustrating to use.

Overall: As previously mentioned, tutorcruncher streamlined my company's operation, as we became larger and harder to manage. Tutorcruncher solved significant software and administration issues.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Harrison, thank for your great review. We are happy that TutorCruncher helps you to run your tutoring business in an easy and effective way. You can apply labels to your users in bulk by filtering, this may help you to save time in labelling, https://help.tutorcruncher.com/setup/#what-is-a-label. Thanks again for your review Harrison!

TutorCruncher has overall been great

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the variety of features available. I feel that they make it easy for you to do everything from one platform.

Cons: It can be finicky at times if things are not input correctly. It would be really nice if some of the features were better explained, such as the SMS

Vendor Response

by TutorCruncher on April 05, 2018

Hello Natasha, thank you for taking the time to leave us an excellent review. We are happy that TutorCruncher helps you to better run your business and that you can make the most of all the features it offers. We are continuing to improve and integrate our illustrative support, trying to increase the instructions also by adding photos and video tutorials. Thank you very much for the review Natasha.

Efficient, effective and time saving

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything can be done from the one site. It tracks everything- sessions, hours completed, tutors details, payments, invoices, etc.

Cons: There are very few issues with the software. If anything the setting up of tutors and the specialisms could be simplified. Connecting students to paying clients is a little convoluted too.

Vendor Response

by TutorCruncher on April 05, 2018

Hello, thank you for taking the time to leave us an excellent review. We are really pleased that TutorCruncher has proved so useful in facilitating effective and interactive management helping you with payments, billing and lesson scheduling. Let us know if we can help you with something in particular, we are always available to help our users. Thanks again for your review.

Good experience so far, with great support

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: website integration, online lessons, agency invoicing all work great. I like how jobs an be posted directly on the dashboard.

Cons: Too many options in some forms, e.g. creating lessons and jobs are somewhat confusing, would be nice if log-in page for tutors and students could be more customisable, e.g. colours and fonts

Vendor Response

by TutorCruncher on April 05, 2018

Hello Sana, thank you very much for leaving us a great review. We are happy that TutorCruncher helps you to run your business, and you find the dashboard useful and efficient. You can customize tutors and student's profiles with custom fields to capture the important data. Thanks again for your review Sana.

We manage our tuition business successfully with Tutorcruncher.

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Positive elements: Booking, calendar, on-line payment, reminders, database of customers. Great customer service.

Cons: It is sometimes not adapted to the needs of our business which operates as a centre. Specifically:
- calendar should show cancelled sessions in red all the time
- negative entries should be made possible on credit requests to adjust to a positive balance

Vendor Response

by TutorCruncher on April 05, 2018

Hello Carol, thank you for taking the time to leave us a great review. We are pleased to know that with TutorCruncher you can better manage and organize your tutors, with this class planning is certainly faster and more effective. We are very proud to know that we are ensuring an effective support. Thanks for your feedback, it is very helpful to hear about ways in which we can improve the system going forward.

Capterra-loader

Excellent support and a platform that is developing fast. Would highly recommend.

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Integrated system for hours and for bills make it a very good customer experience. I like the fact that parents can log in to review their total activity.

Cons: Is slightly clunky navigating through screens. When you are going through numerous students or tutors you have to click back and forth.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Oscar, thank you very much for your review. We are really glad that TutorCruncher is an excellent system that help to run your business efficiently. We are also happy that your clients like TutorCruncher and parent can log in to review their activities and lesson planning. We are working to improve the functionality of the system, and we try to adapt TutorCruncher to the needs of our users. Thank you very much for the review Oscar!

This website is good and well thought out and saves me a lot of time from calculating tutor's pay.

Mar 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I do like how this website calculates the pay and hours for the tutors. It saves me a lot of time which allows me to focus more on other tasks.

Cons: I dislike how the website keeps sending emails to my gmail when a job becomes "cold." I tried searching google and the tutorcruncher website on how to disable it, but can't find the solution. It is very annoying to have my gmail be flooded with these emails. I would like to see an option to disable this on tutorcruncher.

Overall: This website saves me a lot of time from calculating tutor's hours and pay compared to other websites.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Brandon, thank you very much for you great review. We are happy that TutorCruncher helps you to run your business, in this way you can save a lot of time and dedicate it to other activities. TutorCruncher has many areas which you can customise, for example, you can disable these particular types of emails. See this page on our help site for more: https://help.tutorcruncher.com/scheduling/#why-has-a-job-gone-cold. Thank you for taking the time to leave us a review Brandon.

Completely revolutionised my tutoring endeavours.

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Too much to single out! I love the integration through website, the calendar function and the whiteboard functionality is second to none! It make ME feel more professional, and that rubs off onto my client families.

Cons: I do, on occasions, struggle to predict the monthly payments. It's not a big deal as it is such good value, but it's not always clear.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Jon, thank you for taking the time to leave us an excellent review. We are very happy that TutorCruncher helps you to manage your business more efficiently and professionally. We are proud that this can improve the image of your business in front of your customers, in this way you can find new clients and increase the reputation of the company more and more. TC price in based off your revenue, it is flexible and scale with your company as it grows. Thank again for you review Jon.

Great software and team, fairly new, I feel there is a lot more growth potential to their service.

Mar 18, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The automaticity of common admin activities for our business. All information in one place. Automatic invoicing and payouts. Overview of how our business is doing. Customisation.

Cons: It's still complicated to understand, even for a computer savvy person. It could be made simpler. Some features that would be useful aren't available yet. So much to learn in order to get everything set up. Complicated for tutors too. More tutorial videos would be helpful. Look and feel could improve. A lot of writing which feels overwhelming for the eyes.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Ryan, thank you for taking the time to leave us a great review. We are happy that TutorCruncher helps you with different features for a correct and efficient performance of your business activities including automatic invoicing and payouts. Certain functionalities represent a learning curve, it is for this reason that we offer dedicated support for helping our users, feel free to contact us for further clarifications. Thanks again for your review Ryan.

Tutorcruncher is a great product, I don't know how I'd run my business without it.

Mar 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features in this product take away the hassle of running my business. The ease of use is great, and the team have thought very hard about what tutoring agencies need.

Cons: The search functionality could be better at displaying results in a more user friendly way. Otherwise a great product.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Perry, thanks for taking the time to leave us an excellent review. We are pleased to know that TutorCruncher is helping you a lot in the management of your business, even to say that you would not know how to do without! We are happy that TutorCruncher is easy to use and allows you to perform many tasks. We are working hard to improve the functionality of the system and the search functionality will soon be better at displaying results. Thank you very much Perry for you great review.

Really happy with how client, tutor, student and job details are readily accessible.

Mar 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that when you log in you can see clearly where you are up to with incomings and outgoings, client details are easily accessible so that you can see where they are up to with their accounts. You can add clients, students, tutors and jobs quickly and easily link them so that you have the whole picture and this means that you can access information instantly when someone contacts you with a query.

Cons: I would like to be able to export data (such a client or tutor email addresses) so that I can send out group emails more easily - although I have this data on a spreadsheet now so this is not a real issue.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Debra, thank you for leaving us a great review. We are glad that you see great value in all of TutorCruncher's features and it helps you monitor the progress of your business. It makes us happy that with TutorCruncher you can organize the different activities between customers, students and tutors, this is an efficient way to have a daily view on the progress of your business. With TutorCruncher Broadcasts you can send emails to a group of people such as tutors, clients, or students. Thank you very much for your review Debra.

Capterra-loader

Tutorcruncher has literally made my administration so much easier.

Mar 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to track jobs and lessons
- turned my paper lesson reports into electronic ones
- empowers my tutors and clients
- time sheets are managed once tutors mark a lesson complete
- compared to their competition, price versus features is unbeatable
- great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me

Cons: - Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request
- I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.

Overall: Time is money and this software saves me heaps of time. It has also increased my business's capacity to grow without me having to employ another administration person.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Michelle, thanks for the fantastic feedback! We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report. We are proud to know that we provide effective support even if we are on the other side of the ocean! We are working to improve the credit requests. Thanks again Michelle.

Tutorcruncher is definitely an improvement from our previous software for tracking employee hours.

Mar 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly! My staff required very little training to learn how to use and implement it. Same with clients once they are sent the link to create their profile they are able to do it with ease as I haven't heard one complaint. Also, automatic package tracking is such a bonus with Tutorcruncher! I also appreciate that you can customize reports for sessions by targeting specific areas for feedback that our tutors and coaches fill out. This helps us increase our quality of service.

Cons: When adding new appointments using the calendar, I wish you could double click on a day to then be prompted to create a new `lesson on the day clicked on. This would further increase efficiency when inputting schedules. It would also be great to be able to mark lessons complete with ease directly from the calendar page. Another thing is deleted appointments it would be great to more easily recover them than having to search through ALL previously deleted lessons; ideally I'd like to go to the job, see the deleted lesson, then click recover to bring the lesson back while I still have the job opened up. Last piece of feedback would be to create more filters (like searching jobs using a tutor filter).

Vendor Response

by TutorCruncher on April 05, 2018

Hello Chase, thank you for taking the time to leave us a great review. It makes us happy to know that TutorCruncher is easy to use and even your tutors have no problems in managing and planning lessons with many students. The same happens to clients, once the profile is created they can receive invoices and pay quickly. In this way you can manage your tutoring efficiently and professionally. Thanks for your review!

This was the missing piece in the jigsaw of our business. Thank you.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it organises our accounting structures, and allows me to quickly create a job and post out to our tutors, and I also like the editability of the messages

Cons: I never really know what the user experience is for our clients and our tutors. I don't know when they get there reports and what happens if they pay their invoice on time. I'm sure I could find this out if I made myself a client and went through that whole process, but it would be great if you had a section of screenshots displaying the user experience of our clients and tutors at each step of the way.

Overall: It means we don't need a library of files of information. All our clients and tutors info is at our fingertips

Vendor Response

by TutorCruncher on April 05, 2018

Hello Joe, thank you very much for your excellent review. We are happy that TutorCruncher helps you to organise the accounting structures and payment. You always have access to your Demo Branch on tutor which does allow you to role play to visualise how your clients and tutors interact and engage with your system. Thanks again Joe.

Overall positive, some glitches (tutor rates have disappeared) that have caused issues.

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user friendliness. Very easy to edit, delete. Organizes clients and jobs efficiently. Easy to collaborate with employees.

Cons: I would like a way to send mass messages to clients. There have been glitches where information changes for seemingly no reason.

Overall: Great way to organize info on clients, jobs, and employees.

Vendor Response

by TutorCruncher on April 05, 2018

Hello, thank you for taking the time to leave us a great review. It makes us really happy that you can efficiently manage and organize your tutoring business and TC permits you to plan classes efficiently and collaborate with your tutors. With Broadcasts you can send emails to a targeted group of clients. Thanks again for your review.

I was using another system before. Tutorcruncher is so much better. Modern, flexible, very visual.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great interface, well integrated with calendar, map. Many reminders. Easy to use and understand. Quick pertinent replies on chat
Clients like using it. Tutors too.
The activity feed is super useful

Cons: 2 minor aspects:
-the reporting is not as detailed as I would like. Hard to separate hours billed, hours done. Hard to track hours by subject.
- the credit request/ invoicing is a bit cumbersome at times.
-

Vendor Response

by TutorCruncher on April 05, 2018

Hello Nathalie, thank you for leaving us a fantastic review. We're delighted that you are a fun of the interface and that you are able to effectively able to action your daily management of your company. In your Analytics section you can get an effective breakdown of your income by subject, however, if there are other areas of reporting you would like to access then let us know! We always want to provide our users with the metrics they need, so we would be delighted to discuss this further with you. Thanks again!

Very efficient system. Handles all the difficult and menial tasks.

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quickest and easiest way to create and send invoices. Pipelines structure very effective in determining qualified leads. Broadcasts are fun and interactive and very easy to send targeted broadcasts based on labels.

Cons: Integration with websites unavailable. Would like our customers to be able to create an account and book trial sessions without initially getting their details.

Overall: Takes away all the admin.

Vendor Response

by TutorCruncher on April 05, 2018

Hello Rushil, thanks for leaving us a great review. We are really pleased that TutorCruncher has proved so useful in facilitating effective tutoring management helping you with payments and billing. We can confirm that soon customers can book lessons via the website, we are working to create this new opportunity for you and all your users. Stay tuned! Thank again for your review Rushil!

Best app for managing tutoring.

Mar 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It sends automatic reminders to students, and automatically creates invoices and compiles lesson reports.

Cons: Lists populate in reverse order of use, not alphabetically, which makes finding people difficult sometimes. Also, records that are deleted stay in the trash, and are not permanently deleted.

Vendor Response

by TutorCruncher on March 21, 2018

Hey Brandon, thanks for taking the time to leave us an excellent review. We are really pleased that TutorCruncher has proved so useful in facilitating effective lesson reporting and helping with invoicing. We are also adding the ability to permanently delete user's data so that you can best manage your database. Thank you so much again Brandon for your review.

I work as an administrator and

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the map because it allows to see where the tutors are located depending on the area. Also, customer support quickly answers to my questions and even do a follow-up!
the website is really friendly as it is easy to use.

Cons: when I want to contact a tutor, I need to write an email which requires me to alway go back and forth. So that might be something to change. In a sens, if we could contact the tutors directly from tutorcruncher, it would be way easier.

Overall: I easily can tell who did what. It allows helps to reach out to the tutors instead of sending one message per person. Now that i think about it, are you going to translate the website in french? Other than that, everything seems fine. It is very user-friendly and simple.

Vendor Response

by TutorCruncher on March 21, 2018

Hello Joysline, thank you for leaving us a great review. We are pleased to know that with TutorCruncher you can better manage and organize your tutors, with this class planning is certainly faster and more effective. Our support is always available, and it is our pleasure to help our users understand how best to use the system. The system is also available in French and it translates automatically based on your browser. Thank you very much for your review Joysline.

Sometimes frustrating, but with quick resolution

Mar 15, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The fact that the developers are available to chat during work hours for customer support. The response time is so fast that any issues we've had with operating Tutorcruncher have been quickly resolved.

Cons: The software is sometimes quite restrictive, meaning simple tasks can often take a long time with convoluted workarounds.

Overall: The use of pipeline has significantly smoothed out our client management, making fewer errors and more punctual processing of requests.

Vendor Response

by TutorCruncher on March 26, 2018

Hi Jonnie, thanks for taking the time to leave us a review. We're thrilled that you have been able to better process your client management by using the CRM systems within TutorCruncher, such as the pipeline. We are hopeful that we can continue to make changes and improvements to improve your experience of using the system in line with our expectations on what using TutorCruncher should feel like. Thanks again for your feedback!

Capterra-loader

I've spent 13 years in test prep and TutorCruncher sets the standard for tutoring software.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of set up and user experience, and then how it tracks billing and payments all in one place, it saves tons of admin time.

Overall: Peace of mind that everything is tracked and our billing is current.

Vendor Response

by TutorCruncher on March 19, 2018

Hello Eric, thank you for leaving us with an excellent review. We are really pleased that TutorCruncher has proved useful in facilitating effective management and helping with your payments and billing. It is all the better to get great feedback from someone so experienced in the industry! Thanks again, Eric.

Great product

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TutorCruncher is easy to use and allows us to keep track of all of our information in one central, secure location.

Cons: Some of the accounting features do not integrate with Quickbooks Online as well as we would like them to, so I have to manually put in my billing information each month.

Vendor Response

by TutorCruncher on March 19, 2018

Hey Kevin, thank you for taking the time to leave us such a great review. We are pleased that TutorCruncher is easy to use and helps you to organize and to manage different activities of your business. We are working hard to continue to integrate TutorCruncher with other different online accounting software systems. Thank you so much again for your review.

Makes managing my business so much easier!

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The developers are constantly adding new features and adapting to our needs
- Interface is easy to use and nicely streamlined
- Integration with Stripe makes me feel confident that my clients' information is secure

Overall: - All my users can access client information from anywhere, and see what jobs are available
- Tutor profiles help me quickly discern who would be best for a client
- Clients can input changes and update credit card information safely and securely

Vendor Response

by TutorCruncher on March 20, 2018

Hello Michelle, thanks for taking the time to leave us a wonderful review! We are very proud that TutorCruncher helps you to manage your business easier! We are always working to adding new features and we would like to do it according to user¿s needs. This is the reason why we like feedback. We are happy to provide you with a secure system where all your data is protected. Thank you very much Michelle.

Good software with a range of possibilities, though it takes some getting used to.

Mar 14, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The wide rang of incorporated functions is valuable to businesses.
The ease of logging tutors' worked hours and payroll saves time and effort.
The administrators can easily see the current statistics of the business, giving necessary insights.
The weekly updates on jobs that have gone cold are great for keeping track of which tutoring jobs are still taking place and which have stagnated.
The software also offers payment options which regrettably are not compatible with all international banking institutions.
Multiple user options on a single account makes it simple to manage clients, students and tutors.
The client/user support is fantastic!

Cons: The software is not intuitive to use and takes a while to get used to. The process feels as though it should be streamlined a bit as there is a lot of clicking involved. The back buttons on some of the pages do not work and do not take a user back to the previous page.

Overall: Managing tutors' hours is much easier and saves the business valuable time.

Vendor Response

by TutorCruncher on March 20, 2018

Hello there, thanks for taking the time to leave us a great review. We are glad that tutorcruncher helps your business to manage different functions and is easy to use for you and your users. We are happy that you can easily see the current company statistics day by day, it definitely helps you to have a overview of your business at all times. If we can further simplify the step-by-step processes in TutorCrucher, then we¿ll be in a very good place overall. Thanks again for your feedback!

Incredible people. Fantastic product.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simplicity combined with the plethora of useful features. The customer service is also ridiculously good!

Cons: There needs to be a button to enable administrators to apply discounts automatically. It would also be useful to have a button to view all lessons that are still 'awaiting confirmation'.

Overall: It is the complete package for any tutoring business! Incredible features and superb customer support!

Vendor Response

by TutorCruncher on March 19, 2018

Hello Nathan, Thank you for your kind review. We are glad that you have found TutorCruncher intrinsic to your operations so far, and we are always ready to help our users with further clarification or doubts. We¿re working on a discount feature which I¿m sure you¿ll love! Stay tuned. We are happy that TutorCruncher is helping to improve your business, thank you very much for your review Nathan.

Tutor Cruncher is a brilliant system and the staff are super helpful and continue to improve things.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How user friendly it is. There are so many options and categories available and they all make things so simple and easy, but are so user friendly to work with. Tutor Cruncher puts everything into place for you, so you just have to slot things in.

Cons: Sometimes things go wrong and we have to wait while that issue is being sorted out. However, the team does sort things out very quickly.

Overall: We are able to manage our daily and weekly activities for our business and also able to track our clients progress along the way.

Vendor Response

by TutorCruncher on March 19, 2018

Hello Carla, thank you for leaving us a great review. We are glad that you see great value in all of TutorCruncher's features and schedule management. We are very proud to know that we are providing effective support. I¿m sure you appreciate that we cannot stop 100% of problems, but what we can do is to minimise this risk and then solve them immediately. We always try to do our best! Thanks again Carla!

Overall very good. Glad to be using the software over others. Very happy with the customer support.

Mar 14, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The itemisation of activities, that is, that every entry is day and time stamped/recorded for verification. Tutor Socket is an excellent plugin; although tricky to activate on website.

Cons: Not as intuitive as could be. Only integrates with Stripe and not PayPal. Takes quite a lot of time to input client...student...job

Vendor Response

by TutorCruncher on March 20, 2018

Hello Michelle, thanks for the fantastic feedback! We are really glad that you have been able to manage the business much easier! We think that Socket is a very powerful tool and we¿re glad you agree that it offers huge advantages by letting you integrate your business website with your TutorCruncher account. We¿re continuing to update Socket to improve its functionality, specifically allowing your clients to book lessons on your website. Stay tuned for more! Thanks again for the review Michelle.

TutorCruncher is a useful software but the team dosen't always respond well to requests or feedback

Mar 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and range of functions. Different ways of seeing information (calander, lists etc).

Cons: Having to submit a report to make lessons complete and open them in a new screen.

Vendor Response

by TutorCruncher on April 20, 2018

Hi Alice, thanks for taking the time to leave us a review. We're glad you see that you enjoy using the functionalities on offer in TutorCruncher. We would definitely like to improve upon your experience of customer support, as we take pride in offering a dedicated an in-depth support package to the users with which we work. You can always reach us via the online chat and we would be delighted to understand how we can better work with you going forward.

Great software; the single platform where tutors, managers, clients and students can refer to

Mar 13, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: - Functionality - creates and records lessons accurately
- Feedback system - especially fits with our business

Cons: - Ease of use - it's sometimes confusing when you want to edit previous lessons, such as deleting them, changing their feedbacks and such. Sometimes you can click into a lesson that says "Editable" but then you cannot delete it. Would be better if the rules around how lessons can be cancelled/deleted are more clear.

Overall: Central platform for all parties concerned in a tutorial company.

Vendor Response

by TutorCruncher on March 20, 2018

Hello there, thank you very much for your review. We are glad that TutorCruncher helps your business to manage different areas of the business, such as managing relationships with your tutors, clients and students. It is also good to know that you find the lesson report system useful when you record lessons. If we can further simplify the step-by-step processes in TutorCruncher, then we¿ll be in a very good place overall. Thanks again for your feedback!

Easy to use, clean looking, great for staff!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that we can support staff all over the county online. This system is so much easier for us to implement than the last one.

Cons: That we are not able to customize the notes sheets for different students. That would be great! We may have to use a complementary system until then.

Overall: Easy to communicate with many tutors at once, great for parents as well!

Vendor Response

by TutorCruncher on March 15, 2018

Hello Jocelyn, thanks for taking the time to leave us an excellent review. We are really glad that the easy use of TutorCruncher has helped your business, as this is what we always hope to achieve. We like your feedback about having a more sophisticated lesson reporting process and will discuss internally how we can effectively offer users a solution in this area. Thanks again, Jocelyn!

Capterra-loader

Excellent software with first rate support

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am an accountant specialising in the tuition sector and many of my clients use TutorCruncher. The accounting side is excellent and the integration with Xero, Stripe, GoCardless and Telleroo works very well. I have used other tutor management software over the past few years but have found TutorCruncher to be the best by a long stretch. The support is outstanding. I have requested specific reports and features in the past and the TutorCruncher team have been very accommodating.

Cons: If you have very specific invoice requirements (especially if you require very tailored invoices) then make sure that TutorCruncher can accommodate this. Although this might be a limitation of the accounting software (Xero or Quickbooks Online) rather than TutorCruncher.

Overall: Saved me a huge amount of time.

Vendor Response

by TutorCruncher on March 20, 2018

Hello Julia, thanks for the fantastic feedback! We are very proud that you found TutorCruncher better than other softwares. We are happy that you can now manage your accounting business more efficiently by integrating TutorCruncher with other systems such as Xero, Stripe, GoCardless and Telleroo. As you know, we want to offer excellent support, it's nice to know that we are doing it. Thank again Julia for your amazing review!

Getting accustomed to TutorCruncher as a new platform has been very easy.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many features are intuitive to use and don't require a lot of training. Whether its administrative features, client features or tutor features, I am able to easily address questions from all of our users. There have only been a few instances where I've need to seek out support from the TC team or reference the user guide. In those instances, I have always gotten the answers I needed with out a lot of hassle.

Cons: There are some limits to how you can sort client and student lists. Additionally, when users go dormant or jobs are finished these values still remain in the search and maps feature. It would be more helpful to have these types of values go dark in these features.

Overall: built in invoicing and credit tracking features for client accouts.

Vendor Response

by TutorCruncher on March 15, 2018

Hello Jessica, thanks for taking the time to leave us an excellent review. It is our pleasure that the use of TutorCruncher is easy and functional for you, as we aim to improve the connections between administrators and other users. This means deep relationship of trust and professionalism with tutors and close connection with the parents and students. We are continuing to improve the way to how you can sort client and student lists to ensure that the data you see is always pertinent to your needs. Thanks again for the review.

We've used the program for our small tutoring business for the last 4 years.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how there are continual updates to the software with new features being added all the time. I like how easy it is to add sessions.

Cons: I would like it if newly created invoices also contained a line that states how much they owe on previous invoices and give a total amount owing for all invoices.

Overall: Tutor cruncher is a vital part of our tutoring business.

Vendor Response

by TutorCruncher on March 20, 2018

Hello Stephanie, thanks for taking the time to leave us an excellent review. We are very proud that during these 4 years with TutorCruncher you have found it an effective way to develop your business. As you know, we continue to work to stay up-to-date with new technologies and more practical and fast tools. Thank again for the review Stephanie.

Customer service is top notch and overall this makes managing tutors + clients light years easier

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's all encompassing. I can create a calendar, payment orders, send tutors and students reminders.

Cons: I feel like I often have to click through many different phases for something like setting up a recurring lesson or creating a payment order. it feels like it could be streamlined better. the calendar is not great, because i have to click on each appointment to see whom it's between. the text reminders have also been inaccurate sometimes

Overall: organization

Vendor Response

by TutorCruncher on March 19, 2018

Hello Strummer, thanks for taking the time to leave us an excellent review. we are really pleased that with TC you can create and manage your schedules according to your needs. We are always working to streamline user¿s workflows so we appreciate your insight. If we can further simplify the steps required to do scheduling and payments and also improve the calendar, then we¿ll be in a very good place overall. Thanks for your review Strummer!

Very good experience.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use. The customer support is answering fast. Easy to keep track of our customer's classes/billing...

Cons: Invoicing and billing are little confusing. It's not easy at the first time to split the users (Clients and students)

Overall: Easy invoicing

Vendor Response

by TutorCruncher on March 19, 2018

Hello Elodie, thanks for taking the time to leave us a fantastic review, it¿s so important to us to know what our users think. It was our mission to create a system that is easy to learn, fast and adaptable to different needs. We are happy to see that we made it! TutorCruncher is always happy to assist, is our pleasure to help our users for further clarification or any kind of instruction. We are continuing to work on invoicing and billing to make them as functional as possible. Thanks again for the review.

TutorCruncher has been an invaluable tool for Tutisto. At this point it is essential for us to use.

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automated reminders for clients and tutors. It really cuts down on the time that it takes to keep everyone up to date with their calendar.

Cons: Payout integration not implemented for US customers. We have to pay our tutors individually using Venmo. It takes a lot of our time and Telleroo for US could really help.

Overall: We would barely be able to manage handling tutors and clients at this level of operation for our new company. As we scale up, it will become impossible to manage without it.

Vendor Response

by TutorCruncher on March 20, 2018

Hello there, thanks for taking the time to leave us a wonderful review! We are really proud that tutorcruncher helps Tutisto to run an efficient tutoring business and can help also manage your scheduling. It¿s great that the calendar calendar is helpful for keeping all your tutors and clients updated (as well as saving everyone valuable time!). As you know, we are eager to make to payout system available in the US and will continue to work with you to make this happen. Thank again for the review.

Capterra-loader

There aren't too many software providers you'd like to get a beer with

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support on this software is the best I have experienced. We launched our private tutoring service with 0 clients and 10 tutors and they were incredibly supportive and diligent from day 1 helping us towards success. Today they resolved a software error in less than an hour. They've thought of nearly everything in the software and I'm a massive fan of their iconic socket. I understand TutorCruncher is now facing several competitors but I can only give the highest most sincere recommendations.

Cons: The software is fantastic, a few nit picky improvements could be: pagination in TutorCruncher socket and ability to create seperate TutorCruncher socket for different types of tutors. BOTH of which I have been informed are coming soon. AKA How good?!

Overall: Too many to mention! They helped us scale, grow and manage a database of 140 clients and maintain intimate connections.

Vendor Response

by TutorCruncher on February 12, 2018

Hi Tim, thanks for taking the time to leave us a wonderful review! Scalability plays a big role in our design philosophy and we are happy to read that we could help you to scale, grow and and manage a growing database of 140 clients. We are continuing to improve TutorCruncher Socket and look forward to you using more of its functionality. Thanks again!

greatly increases efficiency

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to charge client's cards on file helps tremendously. This limits payment reminders to only the clients who insist on charging their card themselves. Saves lots of time and stress dealing w/ cash flow issues.

Cons: I wish I could use it to pay my tutors directly. I realize they're in the UK so their must be some issues with facilitating payments in the US.

Vendor Response

by TutorCruncher on January 24, 2018

Hi, thanks for leaving us a wonderful review! Our solution is tried and tested for helping companies overcome cashflow issues with automated client billing, so we are thrilled you have been able to make us of this. We are working on a direct deposit functionality to pay tutors to be available worldwide, not just in the UK, so stay tuned for more!

Excellent Customer Service

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is great but even better than that is the customer service provided by reps. They are always extremely helpful and pleasant to deal with.

Cons: The revenue snapshot could be more helpful (instead of comparing to previous 28 days would be more relevant to compare to the same period in the previous year).

Vendor Response

by TutorCruncher on January 17, 2018

Hi Zac, thanks for taking the time to leave us a great review! We are delighted that you have been able to get so much out of our software over such a long period of time. We are always happy to provide a high quality of customer service to help you get the most out of our system!

excellent

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to create invoices and lesson plans with ease and to send out a message to all my clients.

Cons: I dislike the way that if you make a mistake on the invoicing you cannot remove it unless you change the date parameters.

Overall: It is simple and easy to use and makes all my invoices for me.

Vendor Response

by TutorCruncher on January 11, 2018

Hi Sarah, thanks so much for leaving us a tremendous review! We're delighted that you find the system simple and easy to use in providing you an extremely valuable service. On a side note, if you ever make any mistakes with your invoices, you can void them and re-issue a corrected version. Thanks again, Sarah!

Absolutely brilliant! Thankful for their thorough support.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Designed exceptionally well which makes it easy for non-technical users too.
Constant guidance is provided by the TutorCruncher team.
The team checks on you every now and then to ensure you are getting on well with the software.

Vendor Response

by TutorCruncher on December 11, 2017

Hi Kiran, thanks for leaving us a glowing review! We really enjoyed working with you to build your website and are glad it has been working well with you. We are thrilled that you find TutorCruncher easy to use, we hope to always combine simplicity of user experience with depth. Thanks again, Kiran!

Extremely positive. Powerful efficient software which streamlines many tasks, & gives insights

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, allowing tasks which would otherwise be difficult to be performed very quickly. Extremely high quality customer support which is happy to talk you through complex tasks and to assist with the set up.

Cons: There is something of a learning curve, this said it isn't steep. It isn't entirely flexible and some simple ( but rarely performed tasks) can be a little time consuming. Occasionally I have experienced strange issues e.g. a customer who couldn't log into the system. This said, there is always an easy solution.

Vendor Response

by TutorCruncher on November 02, 2017

Thank you for leaving us such a great review! We are always eager to collaborate with our users so that we can help TutorCruncher work for them, providing solutions to problems and creating new opportunities for your company. Thrilled to see you would recommend us so readily to another user!

Best move I could make for my tutoring business!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Phenomenal customer service. Excellent response times. Brilliant value! System is regularly updated based on client requests. I have felt incredibly supported in my transition to Tutorcruncher. The company understands how to transition new clients onto the system so you're not overwhelmed.

Cons: It is UK based program so some of the spelling and common language is different than the U.S. Tutorcruncher has been accommodating and is working through these issues and has already addressed some of them.

Overall: I've been able to grow my company faster and easier than ever while not feeling overwhelmed. I'm no longer chasing clients for money and completing payroll takes about 1/5 of the time it did before.

Vendor Response

by TutorCruncher on October 23, 2017

Hi Stephanie, thanks for leaving us such a great review! We are delighted that you have been able to really focus on growing your company using the tools on offer. We are eager to continue growing in the US market and are excited to continue working with you to help reduce some of the language differences to make TutorCruncher even more accessible. We hope that we can only continue to increase the value on offer for your company, so thanks again, Stephanie!

I love this service

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has made everything much more streamlined. Key features for me are the SMS and email integration and the fact that getting feedback on the lessons has become much easier.

Cons: There are some additional features I would like to see in the future (e.g. the ability to create infographics which can then be sent out to clients).

Vendor Response

by TutorCruncher on September 28, 2017

Hi Tom, thank you for leaving us some great comments. We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report and SMS features. We're always improving the system to add more functionality, so keep an eye out for more exciting additions to come!

I'm new to Tutor Cruncher and I find it very easy to use

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of record keeping and I like the way I can keep in touch with my clients. I feel like this software will grow with my company.

Overall: I'm able to see what my other tutors are doing. I can communicate easily with parents. I can track my income and my employee's income.

Vendor Response

by TutorCruncher on September 18, 2017

Hi Jeanne, thanks for taking the time to leave us a wonderful review! We designed the system to balance powerful functionality with ease of use and are glad that you find the system intuitive. We are excited to work with you and help you grow your company going forward, where I am sure you will be able to make the most of our advanced features.

Outstanding experience

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support is unparalleled; the live chat service enables us to reach out to the team should we need help at any point. However, the software has been well designed and optimises the user's experience so it's not often we need to do so.

Cons: Not much can be said at this point. Perhaps I could suggest an extra feature; there could be a list of subjects that tutors can manually "select" so that we can reach out to tutors who tutor this specific subject instead of sending out mass broadcasts. Similarly, if there are students who are studying a particular subject / level, perhaps there could be a way of categorising this so that we could send valuable content via email marketing.

Overall: Adds credibility to our agency by using a professional software.

Vendor Response

by TutorCruncher on September 18, 2017

Thank you for the fantastic review, Lisa. We are glad that the team at Telios Tutors find the system well designed and easy to use, in the event that you might need any support it is always forthcoming! In terms of your email marketing, you can create and apply custom labels to your users so that when you send out broadcasts you can target specific users.

Friendly, prompt customer service

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplistic and reliable. Most tutors have figured out the system independently. The interface on smart phones is also very reliable.

Cons: This may be a feature already, however would love it if there was automatic alerts sent to me when invoices are overdue by a certain time frame for me to rectify with clients.

Overall: I am actually saving money that was spent on an administration lady as everything is done now automatically.

Vendor Response

by TutorCruncher on August 31, 2017

Hi Andrea, thank you for leaving us a great review. We are delighted that you have seen the benefits of using TutorCruncher both for your tutors and for your admin time. We want TutorCruncher to help you achieve many things, of which saving time and money is a big aspect. As a thought, if you are automatically charging your clients through the integrated payment gateway it should be straightforward to track which if your invoices need paying. Thanks again, Andrea!

Nothing short of incredible.

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TutorCruncher is very logical once you get your head around it. The team are super helpful and walk you through everything with the initial set up. I have been extremely impressed, and the admin hours we log have decreased.

Cons: TutorCruncher scared me a little bit at the start because it is so powerful - it can seem intimidating. But it's important to work through the set up calmly, as it pays off in the end!

Vendor Response

by TutorCruncher on August 31, 2017

Thanks for leaving us a super review, Sarah! We are glad that you have been able to reduce the amount of time you spend on your admin and that you appreciate the power of the system in helping your company. We are always eager to collaborate with our users to make sure TutorCruncher works for their company and are very happy to continue doing so with you.

Fantastic

May 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is great to manage my clients and tutors. It has made monitoring payment and lessons much easier. I like how my inquiry form is linked to my page and automatically sets up the client. Sam has been a great support helping me get set up. Great service all round.

Cons: No cons. It would be nice to have SMS service to send reminders too (for free) but it isn't a deal breaker.

Overall: Managers all clients and tutors in one place. It has saved me so much time and helps me be much more organised,

Vendor Response

by TutorCruncher on May 31, 2017

Hi Praema, thanks for the fantastic review! We are delighted that you have found your operations have become much easier to manage since you started with TutorCruncher. We do plan to add SMS integration soon, so you should be in a position to get even more out of our services! Thanks again for the review.

Best Tuition Management System Available

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is all encompassing, every aspect of running tuition classes is covered. This is the system I literally dreamed of before I came across it.

Cons: As a victim of it's own success, there are areas that can be tweaked to improve my own experience, but the devs are really responsive to feedback.

Overall: It changed the way my School runs for the better

Vendor Response

by TutorCruncher on May 26, 2017

Thank you for leaving us a wonderful review, Ganesh! We are thrilled that you find TutorCruncher is able to facilitate every aspect of what you are looking for to make running, and growing, your company easy. We look forward to continuing to work together, thanks again!

Amazing and extremely helpful software!

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software provides almost every function you could wish as a tutoring agency. Bugs are fixed immediately and the after sales service is great. These Features is going to help any tutoring Company all over the world to increase their income and decrease their costs.

Cons: Only one Point, and only interesting for a few of you: Unfortunately, the software is still not translated into German. Maybe Tutorcruncher should consider this soon, there is a huge tutoring agency market in the German speaking countries like Germany, Austria and Switzerland.

Vendor Response

by TutorCruncher on May 18, 2017

Thank you for taking the time to write us a fantastic review, Florian. We are glad that you see great value in all of TutorCruncher's features and that it helps you grow your business. Thanks again!

Amazing experience so far!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part of TutorCruncher is truly the support team. They are just incredibly helpful whenever you run into a problem. The whole software is user friendly and the learning curve is about 1 week if you have no experience. We also like the fact that it's customizable so that you can fit the software to your own business model.

Cons: The only cons we find is the ability to do bulk actions. Other than this, it would be nice to have support on the weekend :)

Overall: Using TutorCruncher has allowed us to grow our company pretty fast. It also gave us the ability to offer a great customer service and to automate a big part of our business.

Vendor Response

by TutorCruncher on May 16, 2017

Thank you for taking the time to leave us a great review, Laurent. We are glad to hear that you could get going on TutorCruncher so fast and that it helps your company grow. We take great pride in the support we offer and the quality of our services and are glad that you see the value in all of these areas. Thanks again!

Loving our new operating system !!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user-friendly. contains all the information in one spot. the support is fantastic and it is accessible by the clients.

Cons: a few minor issues like limited information on reports; I would like to be able to print client balance information.
Navigating from Payment order back to the list sometimes requires a few too many clicks.
Admin should be able to edit lesson charges and change the lesson status once it has been completed, cancelled or even deleted (possibly have levels of admin where the highest level has the permission to change this)

Overall: Tutorcruncher is FANTASTIC and is a refreshing change from the old system we were using.
The features (although we have not fully utilised all of them yet) are fantastic and as we explore the system we are excited to use more and more of the handy features available.
Sam from the support team has been a godsend when it comes to promptly answering any (and I mean any! silly as they may be sometimes) question and problem in detail. Despite the time difference between us in Sydney (Australia) and him in the UK he is always reachable.
Overall the staff and clients are thrilled with tutor cruncher and what it has to offer.

Vendor Response

by TutorCruncher on April 13, 2017

Hi Jelena, thank you for leaving us a fantastic review. We are really pleased that you have got so much value out of TutorCruncher since you moved over. There is still plenty more for you to take advantage of I am sure, so we look forward to continuing to help you get the most out of our services. Thanks again!

I highly recommend TutorCruncher

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I highly recommend TutorCruncher. It is very easy to use, looks great and the customer service is beyond brilliant! Customer support representative in particular has been incredibly helpful answering my questions whenever I had an issue. Do not hesitate to use this company!

Vendor Response

by TutorCruncher on March 31, 2017

Thanks for the fantastic feedback, Amy! We are glad that you are so happy with TutorCruncher, whether that is using the system on a day to day basis or indeed contacting us for any particular support you might need. The whole team is always happy to help!

Feedback for TutorCruncher

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice user interface, easy for tutors to use and clients and tutors really like the fact that they get a breakdown at the end of the month.

Cons: The software itself is very good and I wouldn't hesitate to recommend it.

Overall: Excellent service and quick response times whenever we have a query. I have been impressed by the ease at which we can manage invoicing and payments. TutorCruncher is a great asset to our company.

Recommendations to other buyers: The service that is provided when you have a query is very, very good.

Vendor Response

by TutorCruncher on March 29, 2017

Hi Shiv, thank you for leaving us with an excellent review. We are thrilled that you would recommend us so highly as we take great pride in the quality of our services. Also, it is always a pleasure to help out with the queries that you might have. The dialogue between user and company really helps us make your TutorCruncher experience the best it can be. Thanks again!

We love Tutor Cruncher!

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tutor Cruncher has completely transformed my business. We were able to take a complicated system that used paper, Quickbooks, and Excel and combine it all into one, easy to use, website. It has highly increased our productivity, especially it's ability to send out reminder emails, as well as track payments. It is highly customizable and can fit all kinds of tutoring businesses. I highly recommend Tutor Cruncher.

Vendor Response

by TutorCruncher on March 29, 2017

Thank you for your wonderful review, Janie! We are really happy that you have been able to transition so quickly and effectively to using TutorCruncher from your setup. It is great to see that you are also taking advantage of the customisation within the system to make it distinctly tailored to the needs of The Study Shack. Thanks again!

Great piece of software

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smooth integration of all aspects of the business. Easy to use for our contractors, clients, and in house team. Fantastic billing system, integrated with online payment companies for very swift payment turnaround.

Cons: We have dealt with the occasional bug and teething issue, but these are solved very quickly by their in house team.

Overall: The Profs started using TutorCruncher about half way through our first year of operations, and since then, we haven't looked back. TutorCruncher has freed up a significant amount of administrative time, allowing us to put our time and energy into business growth. It has allowed our company to scale smoothly, and the TutorCruncher team have been open to taking onboard our suggests for changes and extra features to support our business growth. Very happy with the product.

Vendor Response

by TutorCruncher on March 06, 2017

Thank you for taking the time to leave us such a great review, Rory. We are very pleased with the impact you feel our services have had on The Profs, particularly in terms of scalability and growth opportunities that TutorCruncher has helped provide. We are grateful for your prudent and effective suggestions for improving the system and are always happy to continue developing our services in line with the needs of successful businesses like yours. Thanks again, Rory!

Life Saver

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: The only thing I have found hard is one of my clients has never been able to log in.

Overall: The guys at Tutorcruncher have been wonderful with me - so helpful. However, that should not make you think it is difficult to use - it is easy - my clients love it - I can post resources for them to download and send out information that I think they would like. Invoicing is no longer a chore I dread - takes minutes. I can control the tutor aspect of my business with ease. Made everything so much easier.

Recommendations to other buyers: Give it a try - you will not look back.

Vendor Response

by TutorCruncher on March 02, 2017

Thank you for sharing your TutorCruncher experience, Sarah. We are really glad that you have been able to get so much out of our services along with your clients. Great to hear that you think you'll never look back, we hope you agree that looking forward to the opportunities to grow with TutorCruncher is worthwhile! Thanks again.

Invaluable tool for any tuition business

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: TutorCruncher saves us both time and money and has made our operations so much more efficient, allowing us to spend more time on customer service which has allowed our business to thrive.

Vendor Response

by TutorCruncher on March 02, 2017

Hi Sofia, we are grateful for you leaving us a great review! We are really pleased that TutorCruncher has proved so useful in facilitating effective management and helping you grow your business. Thanks again.

Great System

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It calculates all the fees and deducts everything so clients can see their balance. I also love the fact that tutors have to write a report before they can see their balance and for me to see the balance to pay. This takes the pressure off me and I don't have to keep chasing them for reports - makes it all professional.

Cons: Making sure I tick the correct boxes in the set up, but nothing really cos it gets explained to you by the tutor cruncher guys. So it is all easy.

Overall: Great system, makes my life so easy and the support from Tutor Cruncher has been amazing, these guys have so much patients and are really nice.

Recommendations to other buyers: No

Vendor Response

by TutorCruncher on February 23, 2017

Hi Emma, thanks for your terrific review! We are delighted that you find the system has had a really positive impact on your company's professional processes. It's always a pleasure to help out businesses like yours find the setup that works bespoke to your needs.

No better Private Tutoring CRM!

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We spent many weeks trying and testing different ones, and we finally chose Tutorcruncher, for one simple reason: it is the most complete tutoring agency CRM out there. Other than permitting us to manage our students and tutors efficiently, we are able to send them beautiful broadcast communications, send new job notifications to tutors, have them create a report for each lesson and generate beautiful invoices and payment orders. On top of that, unlike most of the other products available, there are a ton of metrics available (activity, income, lesson hours) and the the CRM is multi-language.

Vendor Response

by TutorCruncher on February 23, 2017

Thank you for taking the time to review our services, Steven. It is great that you are exploring the CRM capabilities of TutorCruncher to its full potential and that you are making the most of the customisation of these communications. We are very grateful for your wonderful feedback, thanks again!

Quality tutoring software

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use

Overall: Having used it from the inception I think one cannot find a better piece of software for tutoring businesses

Vendor Response

by TutorCruncher on February 17, 2017

Thank you for taking the time to write a review, Woody. It's great to hear that you value our services so highly, we look forward to continuing to make your operations streamlined and effective. Thanks again!

New to tutorcruncher

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and intuitive. Targeted for the industry I'm in.

Cons: Not found anything to dislike as yet

Overall: The team at Tutorcruncher have been so helpful and available to me to answer all my questions so that I have got myself up and running within a few weeks and managed to move a busy agency over to the new system with no major hiccups. The software itself is intuitive and easy, but I still had lots of questions. The team are knowledgeable and friendly.

Vendor Response

by TutorCruncher on February 17, 2017

Hi, Mary! Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you have been able to get going with ease on the system and are always ready, willing, and able to help out with any questions you might have. Thanks again.

Tutorcruncher has been very useful for setting up my business

May 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have found TC invaluable in setting up my business and ensuring that hours and reports are correctly logged and invoiced to clients. The only problems I have experienced have been small. Issues to iron out concerning manual imports to Xero accounting software with TC. Easing the feed would be useful for this, as I currently have to edit the CSV file manually before I input my TC information to Xero for it to work. The 'amount owed' also reads wrong on my tutor page and it would be useful to have a clearer chart or graph showing what individual tutors have worked and earned for themselves and the company on a monthly and annual basis. On the whole though, an excellent piece of software, and the team at TC have been very helpful with their time and patience in getting us set up.

Vendor Response

by TutorCruncher on February 17, 2017

Thank you for taking the time to leave us a review, Henry. We are glad that you have found TutorCruncher intrinsic to your operations so far, and we are always interested in hearing how we can make your experience more effective and streamlined. Thanks again for your sharing your thoughts!

A very good product with promising development plans

May 13, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tutorcruncher is a very good and easy to use product. It is a great help in organising the management of a tutorial agency. The customer service is superb - the team are always very helpful and polite. Some features, for example, having a calendar for all appointments for the admins rather than individual tutors, or a way to differentiate the tutor's pay from the charging price when it comes to non-contact time, such as editing, would have made it even better than it is.

Vendor Response

by TutorCruncher on February 17, 2017

Hi Nailya, thank you for your review. We are always keen to be in regular communication with our users to make sure that TutorCruncher is well suited to the needs of the industry. We really appreciate you taking the time to give us some great feedback!

Tutorcruncher- Our experience as Athena Tuition

May 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Tutorcruncher has been really valuable to us as a tool to streamline our company Athena Tuition (www.athenatuition.co.uk) . We've used tutorcruncher for about 2 years now, and seen it in multiple iterations. Its always improving in functionality and utility for the job of running a tutoring agency. It wasn't that user friendly at first, but it's made massive strides in that direction now. However, its always been rich in features as it's enterprise software, so you pay for how much it contributes to the business- which is enormously.

As a tutoring agency, there really is no other comparable product which is so well suited for how we work and manage our business. It's software which automates loads of the mundane and time consuming but essential tasks, and its way cheaper than having a human perform those tasks. No brainer if you're running a tutoring agency.

Vendor Response

by TutorCruncher on February 17, 2017

Thank you for your review, Wesley. TutorCruncher has certainly changed over the past couple of years, we are glad that you feel things have continually improved to the point of being essential to your company. Long may the positive strides continue, thanks again!

Best Innovative Tutor Management System

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I cannot recommend this tutor management system enough. Its got everything and at the same time they have made it simple to use. The system is only as good as its team's flexibility to innovate and thats exactly what you get. They just keep making the system better as they go along which is the best investment a tutor company can make. Great work guys, all the way from South Africa.

Vendor Response

by TutorCruncher on February 17, 2017

Thanks for your brilliant review, Kyle! As you know we are always developing and improving our services to make sure users like you can get as much out of the system as possible. Thanks again!

An invaluable piece of software essential for all tutoring companies!

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TutorCruncher is slick, efficient and easy to use and I would highly recommend it to any business needing to streamline their billing procedure. Without it we would need to employ at least 2 more full time staff.

The customer service is also excellent - any questions or queries are answered quickly and the team have always been very helpful.

Vendor Response

by TutorCruncher on February 17, 2017

Hi Amilia, we are very grateful for you taking the time to review our services. We're particular glad you are so happy with the way that TutorCruncher streamlines your billing process. Thanks again for your kind words.

A very happy client

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been beyond impressed by the whole team at TutorcCruncher. They are efficient, hard working and friendly and ALWAYS get the job done. I would highly recommend them.

Vendor Response

by TutorCruncher on February 17, 2017

Thank you for your kind review, Harriet. We are as committed as ever to making sure companies like yours are - and stay - happy. Thanks again!