# TutorCruncher Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TutorCruncher the right Tutoring solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145838/TutorCruncher/reviews

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TutorCruncher

4.6 (246)

[View alternatives](https://www.capterra.com/p/145838/TutorCruncher/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TutorCruncher

Ease of use

4.3

Customer Service

4.6

## Pros and Cons in Reviews

JM

James M

COOEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Tutor Cruncher has helped us to clearly store and track all of our lesson delivery in one place that is clear for all of our tutors to review and then also write lesson reports for.“

July 29, 2024

SS

Stephen S

DirectorE-Learning, 11 - 50 employeesUsed the software for: More than 2 years.

“With so many robust LMS options out there and with the poor quality from their launch of their video platform, I feel they are putting their efforts in new ways to generate revenue rather than improving the clunky experience of their current platform.“

September 24, 2024

AY

Adolfo Y

General DirectorE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes operating at tutoring Academy easy And provides is to report to improve the efficiency of an Academy. And provides is to report to improve the efficiency of an Academy“

August 15, 2024

RG

Robin G

DirectorE-Learning, Self-employedUsed the software for: More than 2 years.

“Thier tech-team seem to be stretched at times, bug fixes can take some time, which can be stressfull when you're waiting on a fix to resolve issues with your own business' clients.“

January 15, 2025

CM

Callie M

FounderEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“It helps me to schedule and manage my team and clients and the general running of my business.“

November 21, 2024

CM

Callie M

FounderEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“There are some features that can be 'clunky' for example, the ability to integrate it with other apps to automate my operations.“

November 21, 2024

PF

Peter F

ProprietorEducation Management, Self-employedUsed the software for: 1-2 years.

“TutorCruncher is an excellent package for handling client payments. When problems have arisen they have been remedied promptly.“

September 25, 2024

VS

Verity S

Managing DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years.

“There isn’t a feature available that tracks if tutors are submitting their lesson reports late“

November 13, 2024

## Showing most helpful reviews

Showing 1-25 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David S.  
COO  
Education Management  
Used the software for: 2+ years

### "95% Stoked on Tutor Cruncher "

January 28, 2025

5.0

Overall it is great. Customer support is top-notch. I feel like they are also a company that is developing adapting and growing with client needs.

Pros

It has lots of features and supports that are custom-made for tutoring companies.

Cons

My one complaint is for USA-based companies there is no way for clients to pay via ACH Bank Transfers.

Review Source

Response from TutorCruncher

January 28, 2025

Hi David, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

BR

Barbara R.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Tutor Cruncher Review"

January 16, 2025

4.0

I wish we could use it more but a lot of pre and post training operations are not doable in TC. Better that what we had before and easy to use within it's parameters.

Pros

everything is linked so many different ways to navigate through options

Cons

In general, TC can be difficult to use for training of larger numbers (up to 12 usually) and recent export option changes do not work for us. There is a lot of doubling up of work.

Review Source

Response from TutorCruncher

January 22, 2025

Hi Barbara, thank you so much for the feedback! We will take this into account and look forward to making your experience more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

AV

Amanda V.  
Ceo  
Education Management  
Used the software for: 2+ years

### "Moderately content "

December 18, 2024

3.0

Average. It's difficult to determine if we've outgrown Tutor cruncher because our business has grown or if Tudor cruncher just doesn't have the capabilities that we need or want in a system

Pros

Tudor cruncher has significantly simplified our invoicing process and saved us time at the end of the month on that aspect of our business. It has also worked well for sharing tutoring needs with our teachers and tutors

Cons

The limitations around putting multiple parents on one account has caused a lot of headache. Additionally, the lack of clarity and consistency on the billing side has caused frustration and concerns. We've also been frustrated with the system reverting back to stripe when we have set clients up on the direct debit go cardless option and that has caused a client to be charged when they should not have been charged. Further, the ability to make adjustments to a bill once a payment order has been sent has caused us to have to pay fees multiple times because we've just had to delete the invoice and resend it and then it's confusing on the client's end because it looks like they've been billed twice. Additionally, we have locations and tutors in three cities and while many of the jobs are virtual, so open to any team member. It would be a lot nicer if we could cipher out clients and tutors by location in a different format

Alternatives considered

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing TutorCruncher

Tutor crutcher at the time seemed to have more capabilities

Switched from

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)

We needed the ability to identify clients and tutors in different areas

Review Source

AB

Aksel B.  
Tutoring Service  
Education Management  
Used the software for: 2+ years

### "TutorCruncher Review"

November 13, 2024

4.0

Overall has been very helpful, allowed us to streamline our process. However, we had to write our own integrations to customize the site for our needs

Pros

I really like the customizability, and the amount of features offered. Pipeline is great, calendar is great, statistics/analytics that we can see is amazing

Cons

Sometimes it feels a bit rigid, and would like a bit more customizability. Also if more things were in the API this would be useful, I know you cannot add labels through the API so if the API was fully open this would be helpful in allowing companies have more customizability

Alternatives considered

[Setmore](https://www.capterra.com/p/122035/SetMore/)[Bookly](https://www.capterra.com/p/180137/Bookly/)

Reason for choosing TutorCruncher

TutorCruncher was the best priced, also it offered a really in depth and really specialized software for tutoring

Review Source

Response from TutorCruncher

November 22, 2024

Hi Aksel, thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying TutorCruncher. Your feedback means the world to us, and we’ll definitely take your comments about our API into account as we continue to improve. If you ever have any additional thoughts or questions, don’t hesitate to get in touch - we’re always here to help! 😃

NA

Noreen A.  
Director  
Education Management  
Used the software for: 2+ years

### "Great overall experience"

November 22, 2024

4.0

Great tutoring portal- probably the best on the market at the moment. But it's still expensive to use and not the most user friendly. Support is great.

Pros

It has nearly all of the features required to run a tutoring business and has helpful tutorials that I can send to clients and tutors, instead of spending time explaining to them how to use it.

Cons

Lots of bugs when trying to login. I and my tutors encounter these regularly. I have highlighted these to the admins but they don't seem to think there is an issue. The fees and Stripe Split payments system is very expensive and is too slow to release funds. Tutors are not happy that they have to wait 7 working days to get paid.

Alternatives considered

[WP EasyCart](https://www.capterra.com/p/74194/WP-EasyCart/)

Reason for choosing TutorCruncher

seemed to have all of the features I required, good reviews

Review Source

Response from TutorCruncher

January 7, 2025

Hi Noreen, thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying TutorCruncher. Your feedback means the world to us, and we’ll definitely take your comments into account as we continue to improve. If you ever have any additional thoughts or questions, don’t hesitate to get in touch - we’re always here to help! 😃

CM

Callie M.  
Founder  
Education Management  
Used the software for: 2+ years

### "Effective solution for managing your tuition business"

November 21, 2024

5.0

Overall, the team are very responsive and support where they can. The roadmap for the development of Tutorcruncher is interesting and will fix some of the issues I currently have within my business.

Pros

I have been using Tutorcruncher for 3 years and it provides a great solution for my business. It helps me to schedule and manage my team and clients and the general running of my business. The team are really responsive to queries.

Cons

There are some features that can be 'clunky' for example, the ability to integrate it with other apps to automate my operations. The payment is also problematic as it isn't always clear on the invoicing what the costs are for, meaning some confusion for my accountant.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

It seemed to offer a more comprehensive solution.

Review Source

Response from TutorCruncher

January 7, 2025

Hi Callie, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

NN

Nicholas N.  
Director of Growth  
Education Management  
Used the software for: 6-12 months

### "Love Cruncher, Would Recommend"

November 12, 2024

5.0

Very very positive. They held our hand the whole way through our onboarding process. \[sensitive content hidden\] went so above and beyond for us, with full honesty every step of the way.

Pros

I love the transpareny on what is and is not possible. There's too much overpromising in the software space. What it can do, it does the best.

Cons

There are some functions, like auto compatibility to outside websites that we have been able to manage through third party vendors, but it would be better if everything was in house.

Alternatives considered

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

The onboarding process. We were helped to manage our huge company to the new system like we mattered to Cruncher.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

It was too big a project to create something from scratch.

Review Source

Response from TutorCruncher

November 22, 2024

Hi Nicholas, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

SL

Sarah L.  
Director  
Education Management  
Used the software for: 2+ years

### "Great system to use"

September 25, 2024

5.0

Very positive! We’re really glad we found it.

Pros

Simplicity, easy to find info, automation, integration with other software

Cons

I wish I could choose more than just paying client to receive some info I send out.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

Seemed better for growth of business overall

Switched from

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

I still have ptsd from Zoho. It was awful, siloed functionality, nothing connected

Review Source

Response from TutorCruncher

October 24, 2024

Hi Sarah, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

SS

Stephen S.  
Director  
E-Learning  
Used the software for: 2+ years

### "TutorCruncher had a great idea, but the future looks shaky. "

September 24, 2024

3.0

TutorCruncher seems to be a small company that is spreading themselves too thin. Their main platform has great potential, but it either works for you or it doesn't. There is no customization unless you hire a developer, but then you have to pay around $200 a month to be able to access whitelabeling and custom CSS. Currently the company is looking to add additional features without fixing old issues that are making their system outdated. We are looking for other options.

Pros

TutorCruncher is a robust platform with a primary focus of supporting tutoring businesses in the UK. Although our business is located in the US, the platform still does a great job with managing some of the basics. With TutorCruncher, you can offer private and group classes online or in person. You can also automate sending out links (using 3rd part conferencing platforms) for upcoming sessions. You can easily bill your clients and tally up payments for tutors and trainers.

Cons

TutorCruncher has made it very very apparent that they are focused on increasing revenue. With several of their last updates, you can see that additional charges are going to be added. For example, you can white label the platform, but you have to pay $100 a month for the domain and now they want another $100 to utilize custom CSS... Really???? And the problem is that it is not intuitive whitelabeling.. .you need a coder to get this set up and continue to maintain for you. The next part that has been a massive fail is their attempt to offer a video platform with recorded sessions for students. Their system has been slow, buggy and more expensive than other proven technologies... Instead, they should focus on ALLOWING their integrated video platforms to easy share video recording access... THat would be a huge win for their customers. Everything that is added is based on the UK, so they add new features that really are relevant to the tax system in the UK. (from billing and payment perspective) Now they are thinking about adding in an LMS... Personally this is too little too late. With so many robust LMS options out there and with the poor quality from their launch of their video platform, I feel they are putting their efforts in new ways to generate revenue rather than improving the clunky experience of their current platform. Customer service is poor. If I ever have an issue, I am either told it is a feature that is coming, but never does, or that I need a developer to figure it out.

Alternatives considered

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)

Reason for choosing TutorCruncher

TutorCruncher looked a bit more professional and had a closer setup to what we were using prior to switching.

Review Source

Response from TutorCruncher

October 2, 2024

Hi Stephen, thank you for taking the time to share your detailed feedback. We hear your frustration about the additional charges, like for white labeling and custom CSS. While there is an extra cost associated with these advanced customizations, we’ve set these fees to cover the additional resources and support involved in offering them while keeping the core TutorCruncher platform functional and affordable for all users. We're also actively working to improve the accessibility of lesson recordings through our integrated video platforms and are prioritizing integrating with an LMS before creating our own to offer useful, streamlined tools for users. Lastly, we sincerely apologise for the customer service issues you've experienced and will use your feedback to further improve our services. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

NH

Nicola H.  
Tutor  
Education Management  
Used the software for: Less than 6 months

### "Makes life so much easier"

January 4, 2025

5.0

Positive and straightforward. Always on hand to answer questions.

Pros

Ease of use and customer service is excellent.

Cons

The fees are a little high when you take into account the tax charged by TC on every transaction as well.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

Because tutorcruncher processes split payments

Review Source

Response from TutorCruncher

January 7, 2025

Hi Nicola, thank you so much for the lovely review! Truly made our day. We look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

RP

Reshmi P.  
Director  
Music  
Used the software for: Less than 6 months

### "New Client Review"

October 3, 2024

5.0

Excellent support team and resolve problems step-by-step together!

Pros

Speed of the website. Payment breakdowns. Set up process.

Cons

No option to only reschedule and avoid clients cancelling. We have a rescheduling policy. If there is an illness or emergency related issue only admins / tutors can cancel. Lesson reports - adding images easily.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

No Split Payments option available. The pricing of some of them were too high for what we were receiving.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Booking, payment and lesson feedback were not easily viewable in one play.

Review Source

Response from TutorCruncher

October 24, 2024

Hi Reshmi, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

AS

Anna S.  
Company Director  
E-Learning  
Used the software for: 2+ years

### "Review from TW"

September 25, 2024

5.0

Pros

Sophisticated and advanced functions and a good layout

Cons

Confusing to learn to use to begin with, takes a while

Switched from

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Tutorbird not sophisticated enough needed better functions

Review Source

Response from TutorCruncher

October 2, 2024

Hi Anna, thank you so much for your kind words! Your feedback means the world to us, and we’re thrilled to hear you’re enjoying TutorCruncher. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

JA

Joanne A.  
Director and Teacher  
Education Management  
Used the software for: Less than 6 months

### "I wish I'd signed up sooner."

May 31, 2022

5.0

We have found the customer service team really helpful in enabling us to role out the use of Tutor Cruncher slowly as we were very nervous we could end up in a digital muddle.

Pros

I had been aware of Tutor Cruncher for over a year but thought it was expensive at first. Eventually, I found myself and my admin spending hours on tasks that were not bringing in any revenue and decided to look into it further. We took the plunge and have never looked back. Tutor Cruncher is literally saving us hours of administration time every month meaning that we can spend more time matching our clients and tutors together. The Client Pipeline feature is fantastic for tracking leads. We were losing leads before due to not having the time to do follow ups. We've also saved money in not having to have a separate mailing system to keep our clients up to date with new products and offers. If you were like us, wondering how it could make a difference, give the free one month trial a go before you get so busy chasing paper.

Cons

I'd love to see an improvement on being able to create sub sets of files in the uploaded documents section.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

A friend in the tutoring industry \[SENSITIVE CONTENT\] gave me her honest opinion of the software and how it had helped her grow her business. She was able to tell me the pros and cons between the two software options and why she though Tutor Bird was better.

Review Source

Response from TutorCruncher

July 4, 2022

Thanks for the lovely review Joanne! We're delighted to hear the platform has helped you allocate your time efficiently. We look forward to continue working with you in the future :)

ST

Syed T.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Canonical Tutors "

May 27, 2023

5.0

Benefits:Accounting Automatic PaymentsAnalytics User Management

Pros

Accounting Automatic PaymentsAnalytics User Management

Cons

HTML required for full customisationOverlaps in scheduling when tutors set availability.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

Reason for choosing TutorCruncher

Complete solution-Split payment option which complies with UK law

Review Source

Response from TutorCruncher

June 3, 2024

Hi Syed, thank you so much for your valued feedback. We're thrilled to hear that you're happy with the system.

ST

Sandra T.  
Tutoring  
E-Learning  
Used the software for: 6-12 months

### "Tutorcruncher - an excellent tutoring solution "

November 11, 2024

5.0

It was a breeze to use. Information on each tutor and student was easy to both input and recall. The accounting system is excellent. The whole package is really user friendly.

Pros

Such an easy system to use. Everything is there at the touch of a button and it is easy to keep track of what each tutor and learner are doing.

Cons

I couldnt fault Tutorcruncher to be honest. Once I had worked out what each section could do and linked to I found the whole set up really easy.

Review Source

Response from TutorCruncher

November 22, 2024

Hi Sandra, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

SJ

Sarah J.  
Tutor  
Education Management  
Used the software for: Less than 6 months

### "My experience with TutorCruncher"

February 7, 2025

5.0

Pros

The support you receive is outstanding- you message and they get back to you with step by step instructions on how they can support.

Cons

It can be a little tricky at first but they are there to answer questions.

Review Source

Response from TutorCruncher

March 14, 2025

Hi Sarah, thank you so much for the lovely review! Truly made our day 🥳

VR

Verified Reviewer  
Founder and CEO  
E-Learning  
Used the software for: Less than 6 months

### "Positive experience"

September 24, 2024

4.0

It's a very seamless platform overall! The support team are also very friendly.

Pros

It has everything in one place! Saves me from hours of admin in the long run. The priority support chat is also very useful and has detailed and speedy responses. I also love the automated emails and split payments feature!

Cons

Lack of flexibility in custom fields e.g. custom institutions (not just educational ones) when creating a tutor's profile, and not being able to get rid of the 'other' category when creating subjects (i.e. it'd be ideal to create new subjects without it having to fall in this category!)

Review Source

Response from TutorCruncher

October 2, 2024

Hello, thank you so much for your kind words! Your feedback means the world to us, and we’re thrilled to hear you’re enjoying TutorCruncher. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

NT

Nicki T.  
Director, KAUST Enrichment for Youth  
Higher Education  
Used the software for: 1-2 years

### "TUTORCRUNCHER MEETS ALL OUR NEEDS"

September 24, 2024

5.0

From reaching out as a potential client, through the purchase, customization and training, everyone at TutorCruncher was hugely helpful in getting us up and running.

Pros

We are not using the full functionality, but what we do use works well for our needs.

Cons

We cannot do the payments through TutorCruncher. This is not your fault, as our organization insists we use Shopify for invoicing. It just causes a lot of extra work for us. :-(

Review Source

Response from TutorCruncher

October 1, 2024

Hi Nicki, Thank you so much for your lovely review! Your feedback truly means the world to us, and we're thrilled that you're enjoying TutorCruncher. We hope you'll have the chance to try out our invoicing system in the future – it's incredibly robust and designed to save you a lot of time! Thanks again for your kind words!

CO

Craig O.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Tutorcruncher"

September 24, 2024

4.0

Very very good. Could be incredible with some changes.

Pros

It works well. It is very well designed for what we do as a business.

Cons

Not having a mobile app is incredibly irritating. The addition of one would make a huge difference. Additionally, I would love to be able to customise more, particularly for the client and tutor accounts. There is too much information I don't need and then things I absolutely do need.

Review Source

Response from TutorCruncher

October 2, 2024

Hi Craig, Thank you so much for your kind words! Your feedback means the world to us, and we’re thrilled to hear you’re enjoying TutorCruncher. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

AY

Adolfo Y.  
General Director  
E-Learning  
Used the software for: 2+ years

### "Great product for tutoring "

August 15, 2024

5.0

TutorCruncher is an easy to use tool. TutorCruncher is an easy to use to. It makes operating at tutoring Academy easy And provides is to report to improve the efficiency of an Academy. And provides is to report to improve the efficiency of an Academy

Pros

Reminders and follow up. Scheduling. Customer reviews. Student reports.

Cons

Cannot use local credit card processing services.

Review Source

Response from TutorCruncher

August 29, 2024

Hi Adolfo, thank you so much for the lovely review, truly made our day! We're really glad you're enjoying TutorCruncher!

HD

Hannah D.  
Careers Mentoring service  
Higher Education  
Used the software for: 6-12 months

### "Really impressive system/support"

September 24, 2024

5.0

Really flawless. Made our work so much easier e.g. lots of handy tools like SMS reminders that boosted attendance

Pros

How helpful our designated client manager was. Always really prompt in her responses and support!

Cons

N/A

Review Source

Response from TutorCruncher

October 2, 2024

Hi Hannah, thank you so much for the lovely review! This truly made my day 😊 I'm always here if you need any support - just give me a shout!

AN

Amy N.  
Adult Learning Manager  
Education Management  
Used the software for: 2+ years

### "Good platform for tuition bookings"

July 30, 2024

5.0

Pros

Ease of setting up lessons Lots of adjustable features in the settings Filtering options for different jobs/ calendar overview Lesson report options which can be viewed by clients- time saver Communications- automated lesson reminder emails Integrated with an online learning platform Importing users in a bulk upload

Cons

Attendance reports could be improved with various filters Attendance statistics the same as communication stats Sometimes too many settings which can confuse users

Review Source

Response from TutorCruncher

August 2, 2024

Hi Amy, thank you so much for the lovely review! Your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

SD

Sarah D.  
Chief Operations Officer  
Education Management  
Used the software for: 6-12 months

### "Impacting our productivity"

March 15, 2022

5.0

The team at TutorCruncher are responsive and provide support in a variety of ways. Their knowledge base is really user friendly and the team members themselves have consistently made themselves available to provide specific support and respond to queries as we have made them. I very much appreciate the collaborative approach, particularly in relation to the development of new features and system improvements.

Pros

TutorCruncher has made a significant difference to our activity as a business - a range of functions that have really helped us to centralise information, run and provide analytics for a range of stakeholders and have robust records for delivery, client payments and tutor payments etc. Functionality such as the creation of enrolment forms that can be embedded onto our webpages has improved customer experience significantly.

Cons

There are some nuances to the software that we didn't necessarily appreciate the value of in our initial set up phase, which we are now backtracking on! It would be great to have the 'availability' function track across all branches within the organisation so that branch managers can see the full picture of tutor availability. Similarly, it would be great if there could be a process of cloning/duplicating JOBS - this would be a major timesaver for the way that we use the system currently.

Review Source

Response from TutorCruncher

July 4, 2022

Hi Sarah, Thank you so much for your lovely review! We are excited to continue working with you in the future! :)

AG

Andrew G.  
Tutor Director  
Education Management  
Used the software for: 1-2 years

### "Game changing if you run a tutor agency in the UK"

June 3, 2024

5.0

Excellent. I have met several members of the team and the support is very responsive. I am set on using this software now and pleased to see the innovations taking place and know they have ambitious future plans and are keen to listen to user feedback and ideas. Many thanks!

Pros

Once set up and you have got your head around all the functionality the basic day to day processes are very simple. You get great weekly analytics summaries of how the business is progressing (although a monthly summary email would be also really useful!) and the invoicing system works well for tutors and parents.

Cons

Some of the analytics on the dashboard could be more detailed. I would like the option to view turnover and profit figures inclusive of the Stripe fees. Plus the ability to clearly compare a certain period this year with last year's data to aid analysing business progress. (like Xero offers). Finally if there was a way to add a business forecasting feature to see how the business does against projections would also be really useful and save me time and expense having to do all this manually outside of the platform on spreadsheets.

Review Source

Response from TutorCruncher

June 11, 2024

Hi Andrew, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

DT

Darren T.  
Programme Supervisor  
Education Management  
Used the software for: 1-2 years

### "Recent bugs "

May 24, 2024

4.0

We recently experienced some bugs in creating a new tutor profile. We hired a few tutors in March and created the accounts of Tutorcrunch for them. However, all of the new accounts registered in March have disappeared suddenly without any record/history left behind. We know there is a function in TC to check the history of any action. But those affected accounts have disappeared and no record. They just liked not being created. Those tutors have to re-do the setup to their account. This is quite inconvenient for them.

Pros

The tutors' availbility is amazing for communicating with tutors in different time zones.

Cons

1\. The calendar only shows one time zone, we need to switch every time in the setting. 2. If the calendar can be default set as showing 00:00-23:59, it would be best, because we need to manually press something to show more time on the calendar.

Review Source

Response from TutorCruncher

May 31, 2024

Hi Darren, thanks for taking the time to leave us such a detailed review! We're glad to hear that you've found the platform useful. We'll definitely work on making our calendars as well as the system as a whole more streamlined.

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