LearnSpeed

LearnSpeed

5 / 5 18 reviews

Who Uses This Software?

Tutoring, test preparation, counseling, and NPA (non-public agency) companies with 1 to 1,000 service providers.


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.29/month
  • Pricing Details
    $.29/session. Stripe payment processing 2.9% flat rate.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • LearnSpeed
  • www.learnspeed.com/
  • Founded 2006
  • United States

About LearnSpeed

The education industry's first and leading web-based solution designed to manage tutoring, test preparation, counseling, and NPA businesses. Founded in 2005 and used by the nation's top education service companies. Offers SIS, calendar, scheduling, payment processing, time tracking, payroll, and more. At LearnSpeed, we are education and data management thought leaders and experts. LearnSpeed customers receive the benefit of our twenty plus years of experience in the education services industry.


LearnSpeed Features

  • Appointment Scheduling
  • Attendance Tracking
  • Automatic Grading
  • Billing & Invoicing
  • Client Management
  • Electronic Assignments & Tests
  • Employee Management
  • Learning Plans
  • Lesson Notes
  • Online Classes
  • Online Payments
  • Parent / Student Portal
  • Progress Reports

LearnSpeed Reviews Recently Reviewed!

Great customer service

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: These guys really do their best to help you get the most out of the software with extremely low cost training and quick responses to questions.

Vendor Response

by LearnSpeed on April 16, 2017

Thanks Mark!

Manna from heaven for our tutoring outfit

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EVERYTHING in one place! Tutor info, client info, student info, billing info. Dream come true.

Cons: Needs QuickBooks payroll integration

Overall: Learnspeed brought everything, including billing, into one place. Our team is SO much more efficient, and our service stronger.

Major pros:

- Integrated credit card billing. Rate is reasonable, something like 3.2%. No more QuickBooks invoicing nightmare!
- Calendar functions so we know when our tutors are available
- Session reporting that goes to all stakeholders
- MILLIONS of reports that reveal everything happening in your business

The one major piece still needed is payroll integration into Quickbooks, so we don't have to enter that data manually. But that's honestly not that big a deal. LearnSpeed was a lifesaver, and I wish this hard working team the best.

Recommendations to other buyers: Transition is a big one, but once you're switched over you won't look back. Hard to imagine how we functioned without it.

Vendor Response

by LearnSpeed on April 07, 2017

Hi Jack, Thanks for the positive feedback! Greatly appreciated! - Jared

Learnspeed has improved our overall service

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We built our own software application from scratch 15 years ago. It was great at first, but as we grew we needed more features. We constantly had to upgrade in order to stay secure. It was costly and frustrating. 1.5 years ago we decided to take the leap and find another software to work with. After much research we chose Learnspeed. The transition went much better than we expected. They were supportive and patient during the process. We have been using Learnspeed now for almost 2 years and it is a relief to carry on business without the burden to managing our own software. It is user friendly and has useful features that have streamlined our business operations. There are several reports that can help you make business decisions. I highly recommend this software.

Vendor Response

by LearnSpeed on February 16, 2017

Thanks Susan for the review! Greatly appreciated.

Learnspeed is awesome for tutoring companies!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Functionality is brilliant. The ability to automatically generate invoices from appointments and to bill those invoices is a life-saver.

Overall: I love learnspeed. From the day I started my tutoring company, I looked for a software program that would generate invoices from appointments on a calendar and that would allow me to automatically bill those invoices and send the information to my accounting software. I had given up looking until I found learnspeed. It's vital to our business.

Recommendations to other buyers: Get to know the people at the company. They're very helpful.

Vendor Response

by LearnSpeed on January 17, 2017

Thanks for the review Michael!

Very good software platform for managing your tutoring business

Jan 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Widgets on the dashboard allows me to track things that are important. Session notes after every session is an integral part of our business. LS handles it well. there is a notes approval workflow, which is very desirable. We can assign tasks internally, which streamlines our workflow. Invoicing and payroll is relatively smooth

Cons: Drag and drop feature on the calendar is a double edge sword, which works mostly well but sometimes can move sessions to places where it was not intended. LS can not handle split payments on invoicing.

Overall: We have been using learnspeed for little over a year. Its a good integrated software solution if you are running a tutoring center with multiple tutors and offerings. It handles scheduling, billing and payroll very comfortably. Support team is responsive. There is a learning curve to get comfortable with using the system but that is to be expected with any new software.

Recommendations to other buyers: The initial setup will require planning and takes time to figure out what is needed where but once setup, LS can be smooth on a day to day basis

Vendor Response

by LearnSpeed on January 15, 2017

Thanks Manjri!

Loving LearnSpeed!

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is very easy to work with.

Cons: It needs some updating. Need to correct some glitches ├╝ber the "student" tab. It shows the wrong amount of students. It has been over 8 months since the problem started but has yet to be corrected.

Overall: Wonderful one to one customer service and personal attention. Responses to questions or concerns usually take 2 to 3 days for a response from LearnSpeed.

Vendor Response

by LearnSpeed on July 19, 2016

Thanks Ileana.

Invaluable Software forTutoring Business

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The best feature about the software is that it allows managers to stay up to date on the progress of the students. It also provides parents with consistent progress reports.

Cons: There have been glitches w/ the time changes in the past (fall back/spring forward), but those seem to have been addressed.

Overall: Our tutoring business has been using Learnspeed for the last 8 yrs and I can honestly say I don't know how we got along BL (Before Learnspeed).

Recommendations to other buyers: Change can be a scary thing, but I promise you, implementing this software would be worth it and allow your tutoring business to run more efficiently and effectively in the long run.

Vendor Response

by LearnSpeed on July 15, 2016

Thanks, Nick. Really appreciate the feedback.

We love LearnSpeed!

Jul 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The LearnSpeed customer service is fantastic!!! We receive responses to our questions usually same day. Not only are our questions answered thoroughly but when our question brings up a new issue, LearnSpeed works to help us find a solution. We have never been left hanging without an answer. Clients, tutors and admin find LearnSpeed easy to use and convenient to access in the office and outside the office. The drag and drop feature for moving a session within a day makes rescheduling times very easy. The number of reports that we have access to is fabulous. We love having access to all of this data.

Cons: LearnSpeed has something called dynamic invoicing which means that invoices can change - even after they are sent to the client. This has caused some invoicing issues for us. Also, partial payments on invoices are not reflected.

Overall: We switched over to LearnSpeed at the beginning of the last school year. After almost one year of use, we are finding ourselves extremely happy with the product. Scheduling staff and students is much more efficient than our old, cumbersome scheduling software. The LearnSpeed interface is easy to use. Reschedules and changes are a breeze.

Recommendations to other buyers: LearnSpeed has changed the dynamic of our office. We can schedule and communicate with clients and staff much more efficiently. We highly recommend this product!

Vendor Response

by LearnSpeed on July 15, 2016

Thanks Sandy. Really appreciate the feedback.

Very Good Tutoring Scheduling Program

Jul 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We love the calendar especially from an Admin perspective. It gives a clear, colorful view of where our availability is and with whom.
We were able to easily customize the Work Order template to ensure we ask for key information at the initial inquiry to help the tutors know more about the student.
Parents are very happy getting reports emailed to them after each session which is huge. There are no surprises in this case on a student's progress.
The LearnSpeed Support Team is awesome! They generally respond within the same day, sometimes within the same hour! They provide clear solutions or directions to questions or problems encountered.

Cons: We are anxiously awaiting the ability to send SMS or text messages out to our students via LearnSpeed. As most students admit they don't look at email, we currently have to text from a personal cell phone any important info or message to a student. We'd also like to see a mobile app for iOS and Android users to login and check calendars, read messages, etc. Lastly, an updated GUI or interface that a little more user-friendly would be good (cleaner, streamlined).

Overall: We evaluated 2 other scheduling programs in addition to LearnSpeed. LearnSpeed was chosen because of flexibility to use in both individual and group tutoring sessions as well as the ability to view calendars from multiple perspectives. Price was right too!

Recommendations to other buyers: Despite the Cons (which I understand are mostly in development), this really was the better software for us to use. It's very robust and highly customizable by the user which adapts well to our environment. While we don't have a need for the payment collection interface, it's good to know for the future that we could use it as our office grows.

Vendor Response

by LearnSpeed on July 13, 2016

Thank you, Connie. A new UI is actually in development.

Learnpeed Review

Jul 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is all encompassing! It allows for systematization with every aspect of our needs. We are able to send home reports to parents, keep track of payroll and billing. It covers all parts of what we need and takes away the need of using multiple software systems. The overall organization of Learnspeed is awesome and provides the structure we need to be successful.

Cons: We have had a lot of glitches with our system. Some features do not always work.

Overall: We have been using Learnspeed to organize our tutoring business for years. It allows us to have a software specific to our business. It has already been customized for a tutoring business, however we were able to make our own customizations for our center.

Recommendations to other buyers: Overall, it has been very helpful and a program that is user friendly!

Vendor Response

by LearnSpeed on July 13, 2016

Thanks Anne.

LearnSpeed Enabled Our Tutoring Business to Scale

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: LearnSpeed is excellent for keeping track of incoming leads (prospects), assigning tasks to office managers and tutors to contact parents/students, and handling tutor logs. With a few clicks, it's easy to get 100% of the relevant information for any given client without having to leave the program. My personal favorite is the logging/timesheet utility, whereby we can accurately manage and monitor client billing and tutor pay in a neat interface.

Cons: The only complaint I've got is that session credit handling doesn't work as seamlessly as I would want, and the revenue feature could be tweaked to allow more accurate handling of income.

Overall: Prior to using LearnSpeed, we had our customer information, our students' academic information, parent billing information, tutors' session logs, and card processing utilities all in different places and across several programs. LearnSpeed allowed us to handle all of the aspects of managing our tutoring business in an easy-to-use interface at a cost that was right for us, saving us time and increasing our efficiency. Without LearnSpeed, we could not have scaled our business anywhere near as successfully as we've been able to.

Recommendations to other buyers: If you run a tutoring business with over, say, 30 students, this is a must-have piece of software.

Vendor Response

by LearnSpeed on July 12, 2016

Thanks Evan. Improved session credits and scheduling speed are on the way!

Excellent tutoring management system!

Jul 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The system is very comprehensive user friendly and has proved to be a huge timesaver. The staff is very helpful and provides wonderful customer service!

Cons: Don't have any!

Overall: Our tutoring agency began using LearnSpeed in 2008. It makes running the business a million times easier! I can't imagine a system with better features to make the whole process more simple and streamlined. I highly recommend it!

Vendor Response

by LearnSpeed on July 11, 2016

Kaitlin, Thank you for your great review! Jared

Great system.

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: LearnSpeed is a very comprehensive system. The LearnSpeed team understands the reality of our day to day needs and has excellent customer service. They answer their phones and are very responsive to any issues that come up. Over the past ten years we have seen many improvements which have been added without disrupting our existing practices.

Cons: They system is very comprehensive. If you are looking for the most simple system, then LearnSpeed is likely not for you. But if you are looking for a full solution which will grow with your business, then LearnSpeed is a great choice.

Overall: We have used LearnSpeed for the past ten year. I couldn't imagine running an education center without it. It has helped us focus on higher value activities which translate to better customer experience and loyalty.

Recommendations to other buyers: Get help for the LearnSpeed staff. They'll help you to understand your objectives and show you how to get the most out of the system. Once you get dialed in, it's pretty smooth sailing.

Vendor Response

by LearnSpeed on July 08, 2016

Thanks Vince. Jated

Learnspeed helped us provide better services and grow our business!

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Learnspeed integrates scheduling, billing and payroll, so that we can focus on what we do best--tutoring! The session reports are an excellent communication tool.

Cons: There are a few scheduling features that would make things even easier, and the LS team is aware of them and is responsive to our feedback.

Overall: Working with Learnspeed has been a very positive experience for us. We really appreciate all of the technical support that the team initially provided as we familiarized ourselves with the program. We've been happily using the software now for nearly four years and they are still available to us should we ever need support. Learnspeed has simplified our systems and as a result, our business runs more smoothly and efficiently, which facilitated our growth. Overall, we are very satisfied customers!

Recommendations to other buyers: Get it! You won't regret it!

Vendor Response

by LearnSpeed on July 08, 2016

Thanks Lisa. Appreciate the feedback! Jared

LearnSpeed Review

Jul 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Has most features to meet my business needs.
- Friendly and helpful support.
- Relatively fast processing speed.

Cons: - Can't turn off features that I don't use.
- Dated user interface.
- Inflexible reporting (and LearnSpeed charges for custom reports).

Overall: I have been using LearnSpeed for over 10 years. The functionality and support have been solid. There are of course aspects of the program that don't meet my business needs but overall good enough that I've chosen to continue being a customer for so many years.

Vendor Response

by LearnSpeed on July 08, 2016

Thanks for the feedback Adam. Really appreciate the business over these past years. Stay tuned for a interface update coming this fall. Jared

Learnspeed = Lifesaver

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The system is not static. It can be changed and modified for the users and for our clients. It has many functions that can be used to help manage your business.
- scheduling
- note taking
- client log in
- invoicing
- prepayment designation
- speed of the system

Cons: The Calendar feature does not yet allow for entering repeating sessions only 2 times per month.

Overall: I work with a Non Public Agency that staffs schools throughout Southern California as well as a pediatric therapy and tutoring office. The team at Learnspeed have been excellent to work with. They spend time educating our staff, developing training material, and discussing and modifying invoice reports as needed based on our unique needs. I previously used another system for tutoring companies which was not a pleasant experience. Learnspeed has been much more accommodating, flexible and fast!

Vendor Response

by LearnSpeed on July 11, 2016

Thanks Steve - that every other week repeating calendar feature is coming soon! jw

An essential part of my business

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customization
Customer support
Calendar reminders

Cons: We would like it run a bit faster

Overall: We've been a LearnSpeed client from the beginning. From the day we implemented LearnSpeed in our business it became an indispensable part of our business. The customer support has been excellent, Jared and his team have always solved any issues that arose and developed new functionality based upon our requests and needs.

Vendor Response

by LearnSpeed on July 07, 2016

Thanks Jason. Very much appreciate the positive feedback and our ongoing business relationship. Jared

Where would my business be without LearnSpeed?

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: LearnSpeed let me manage the business and grow it! I didn't have to focus on software development and left that to the pros at LearnSpeed. And, when I wanted a new feature added, they were happy to listen and implement the suggestions. Again, the biggest pro is it helped me build my business the right way.

Cons: No complaints -- not one.

Overall: The answer is my business would be nowhere near as big today if I had not started using LearnSpeed in January 2008. The software has helped me scale my tutoring business, while performing more than 20,000 hours of tutoring by over 600 tutors.

Recommendations to other buyers: If you want to build your business, use LearnSpeed. Don't try to build your own proprietary software and do it better than LearnSpeed -- they have the best product on the market.

Vendor Response

by LearnSpeed on July 07, 2016

Josh - thanks for the positive feedback. We've enjoyed watching your business grow over the years and have appreciated your business.