--- title: "AvidMobile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AvidMobile Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/145843/AvidMobile/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # AvidMobile Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AvidMobile ## What is AvidMobile? AvidMobile is a mobile marketing platform that enables businesses to engage customers through SMS messaging, email marketing, mobile coupons, and website and mobile application creation.  AvidMobile provides tools to enhance customer engagement and loyalty, including mobile coupon creation and management. The platform offers a RESTful API for integration, allowing users to send bulk texts, manage campaigns, and analyze detailed reports using short and long codes. ## What is AvidMobile used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AvidMobile?[Manage this product listing](https://www.g2.com/products/avidmobile/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AvidMobile 3.4 (5) VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $19.99 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (5) Ease Of Use 4.5 (110) Value For Money 3.4 (5) Value For Money 4.2 (102) Customer Service 3.4 (5) Customer Service 4.3 (110) ## AvidMobile alternatives [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Attentive](https://www.capterra.com/p/179576/Attentive/) [4.8 (110)](https://www.capterra.com/p/179576/Attentive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179576/Attentive/) Highest Rated [Scal-e](https://www.capterra.com/p/196666/Scal-e/) [4.9 (15)](https://www.capterra.com/p/196666/Scal-e/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196666/Scal-e/) [iVision Mobile](https://www.capterra.com/p/229449/iVision-Mobile/) [4.7 (27)](https://www.capterra.com/p/229449/iVision-Mobile/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229449/iVision-Mobile/) ## FAQs about AvidMobile Overview ### What company size and specific industries is AvidMobile built for? AvidMobile is designed for marketing agencies, resellers, restaurants, casinos, and utility providers of any company size that need mobile marketing and customer communication tools. It fits service-focused organizations and industry operators that manage outreach, promotions, and messaging across diverse customer groups. Features and Usability ### What are the key features of AvidMobile? AvidMobile offers campaign management, email marketing, SMS messaging, and a loyalty program for customer outreach. It also includes two-way messaging, automated responses, contact management, mass texting, scheduled messaging, reporting and analytics, mobile coupons, polls and voting, and shortcodes for mobile marketing campaigns. Getting Started and Support ### What training and onboarding options does AvidMobile offer? AvidMobile provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover feature overviews, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does AvidMobile offer? AvidMobile provides chat support for customer assistance. Support details beyond chat are not listed in the catalog data, and no reviewer feedback about response speed, helpfulness, or support experience is available to describe. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) AvidMobile supports **SMS Messaging** and **Mass Texting**, giving businesses the tools to send direct customer communications and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers other highly rated features, including **API** (**54%**) and **Scheduled Messaging** (**49%**), which can help teams connect messaging workflows with other systems and plan text delivery in advance, helping businesses manage outreach more efficiently and maintain consistent customer communication. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Email Marketing Create and send email blasts/campaigns AvidMobile 17 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Email Marketing: Create and send email blasts/campaigns - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Text-to-Win: Messaging system designed for contests and sweepstakes --- Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 3.4 (5) Free Trial Basic $19.99 Per User,Per Month Value for money 3.4 (5) 3.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (5) 3.4 Based on 5 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent TM Travis M. Fundraising Chair Non-Profit Organization Management ### "Easy to use for texting our database with weekly updates. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2018 Great way to get your information out there. Pros As a non for profit organization we need to keep our database up to date with current events and promotions that we have and using AvidMobile had been great when it comes to support. Cons Nothing that I can think of really. We had some user errors but for the most part that was just the person and not the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Ben D. Marketing & PR ### "They've pulled a 180. They've increased reliability & added some awesome features in my account. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2018 We're able to easily share updates and info directly with our audience. It's affordable and easy to use. Pros Overall their application is laid out nicely. I find easy to navigate. The features they have in there like Coupons, are great. It seems like since the start of 2018 they've been adding some nice features. Their support team is great and provides quality training and support. We're a non-profit and their tools have helped us reach our customers and drive more engagement at our events. We've been happy with the results we've seen. Cons Overall the applications functionality is good. There are a few features that could use improvement. From what they say they are working on launching RCS messaging and some more functionality to their messaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Richard M. Owner ### "One of the worst business decisions I have made." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 19, 2017 I re-learned the lesson that cheaper is not better. Cons THEORETICALLY, there SHOULD be a lot to like about this platform. Unfortunately, there is not. The platform crashed on no less than 3 occasions...the first when I was presenting to a realtor, the second when I was presenting to a Leads Networking Group, and lastly to another group. (Guess who didn't make the sale?). The first time, I was given a garbage answer that along the lines that 'some foreign word was entered into the system, causing a backup'. It happened on a Friday nite (because Avid Mobile is located in Kansas City, MO, they close the doors at 5:00 pm on Friday. NO SUPPORT AFTER THAT. So if you are on the West Coast, you are screwed.) The system came back on board Monday morning. Talking with Rob C/ (VP Sales), he gave me a lame answer....not knowing that I had already spoken to Tech Support that morning, and Rep version contradicted Tech Supports). Next, a shortcode went down (which means every one using that short code is out of business while it is down) First, Rep ignored my texts to him, then I ended up speaking to him. This guy is a piece of work...arrogant and condescending. I'm glad I am on another platform. The ongoing crashes and glitches, essentially putting my business on hold. Think about being in the field, gave 8 presentations, and the technology failed 3 times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EE Eric E. Owner Marketing and Advertising ### "Terrible Company & Technology" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2017 I signed up for the AvidMobile white label program several years ago and I can honestly say that it was the WORST decision that I have ever made. To be completely honest, I have no idea how this company is still in business. Their text marketing platform is absolutely terrible, their technology and IT staff is incompetent, their customer service team is rude, and most of all their leadership team is unethical. Please save yourself the trouble and find another company to manage your text marketing campaigns. Slick Text is what I chose (they are great), but I'd also recommend Trumpia, txt180, EZTexting, etc. Feel free to message me if you want to learn more about my experience with AvidMobile... happy to share more details about their text platform and how I was treated by the people running the company. Pros Nothing Cons Terrible product Bad customer service Rude/Unethical Leadership Team Poor product features Service routinely goes down Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS giora S. ### "site buider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 15, 2016 I had such a hard time getting my site to be mobile and function able, these guys did a great job with getting it fixed and running Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.