Who Uses This Software?

We offer services to all sizes of businesses that need sms marketing. We love to help small business owners use text messaging to reach their loyal customer base.


Average Ratings

159 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.95/month
    See pricing details
  • Pricing Details
    Free 15 day trial and just $14.95 after.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • TXT180
  • www.txt180.com
  • Founded 2010
  • United States

About TXT180

Text marketing & bulk sms software that offers text message scheduler, auto-responders, inbox, contact import, unlimited contacts & groups, QR codes, and free inbound messages. TXT180 offers an easy way to send group text messages for any type of business or organization such as restaurants, retail, churches, real estate, fundraisers, and more. TXT180 offers a free trial for 15 days and just $19.95 after that for 500 messages per month.


TXT180 Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

TXT180 Reviews Recently Reviewed!


Superior Customer Service! They train you on how to use their features and how to get more sign ups

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use and the customer service is amazing! My service lapsed because my payment malfunctioned and they called to see if there was anything they could do to help me!

Cons: I wish they had a mobile app. Their website is easy to navigate but isn't as user friendly on the Web version.

Overall: It keeps me in touch with my customers and in turn boosts my sales!

Vendor Response

by TXT180 on June 07, 2018

Hi Kristin - thank you for the kind words! We appreciate you being a customer of ours. We do offer a mobile app - see the My Profile page for the links to Android or iPhone apps!

Remarkably simple and easy

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is so easy to use that you don't need a user manual or a video tutorial. EVERYTHING makes sense.

Cons: I would like to have the ability to categorize my messages folder within the software, but the simple workaround is that I have everything forwarded to my outlook so I can organize there.

I haven't used it very much, but it does seem to be a reliable auto responder

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Its ability to send automatic text responses that can include tiny url links to a website where my primary ad is.

Cons: the limited number of characters available to use per message. It would ne nice to be able to send multiple messages as a single automated reply

Love it!

Apr 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: TXT180 is easy to use, easy to set up and easy to edit & maintain. It is a slmple, but effective way to add followers and supporters

Cons: The cost is prohibitive for a small grassroots nonprofit that has a very small budget. While it gives us easy sign up options, it is more than our small budget can handle.

We love TXT180! It's has proved to be an excellent marketing tool for our small business.

Apr 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Pros: We love the easy, user friendly site. We like being able to see the messages from our customers. We also like being able to separate our contacts by store location.

Cons: We wish that all of our monthly messages rolled over. We have several locations & sometimes have a few hundred messages left at the end of the month & would love to have them build up over time.

Capterra-loader

I use Txt180 to stay in touch with my team

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use to stay in touch and update my team. The team appreciates being kept up to date.

Cons: The software would be much more user friendly if message units would roll over if not reached during the month.

Overall: I can stay in touch and update my team on business matters.

It works for what I need it for

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The ease to add people. I have not use it yet but having a contest like raffle and pick a The ease to add people. I have not use it yet but having a contest like raffle and pick a winner!

Cons: The limited amount of characters you can type. I think it is 150 or 160. I like to add images too! The ease to add people. I have not use it yet but having a contest like raffle and pick a winner!

Excellent marketing tool.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of use and implementation of contests etc is great, as well as the ability to track opt ins and opt outs. It's a great tool!

Cons: I have a minor issue sometimes when I go to add or edit contact information, and I have to pay close attention to how I set alerts, but nothing major or problematic.

Easy and functional for even small businesses.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: My clients love it. It's a great way to get messages to them all and I love the option for messages to be qued.

Cons: I would like to be able to see more tutorials from both parties, senders and receivers, to know what I'm looking at.

Capterra-loader

Life Saver!Fast and effective communication for my busy schedule!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love this tool! The thing I like most about this software is that is it super cost effective and ease of use!

Cons: The thing that I like least about this software is the for training on advanced options. I love that there are videos. I just wish they were more explanatory.

TXT180 has been a great tool for my real estate business.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Recent changes to their website have been very nice with the new user interface. Once you know your way around the product it is very easy to use. It has been great for gathering information from folks interested in buying and selling real estate in my area.

Cons: It would be great if there were more expanded opportunities to send/receive follow up information to potential clients through the platform

The software is very user friendly and simple.

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like most that it is easy to use and straightforward. The texts are always sent and received in an extremely timely manner.

Cons: It would be cool if photos could be included in the text messages with the subscription that we have purchased.

Overall: I think this software helps our business with customer loyalty and overall customer/business communication.

Easy text platform

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Ease of use. The interface, although extremely basic, provides a very easy way to get text out quickly.

Cons: Cost - wish it was more affordable. Because we don't use the platform as much as we'd like to it feels like it's not as cost-effective as we would like it to be.

Very easy to use

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The cost per keyword is great. We've looked at other texting services and we didn't like the cost there. Also, i love that you canforward responses to an email address.

Cons: The user site is clunky. It looks older , though functionality seems fine. Some setting are a bit burried.

As a church, this makes a great way to reach out to a lot of people quickly with a short message.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and reasonably priced. The customer service has been very helpful the few times we have needed them.

Cons: The message has to be condensed to fit in the limited character count. It' s usually enough space but sometimes we have to be creative with our message to get it to fit.

Love the marketing value it provides my business

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that I can reach potential and current clients through the services 24 hours a day and they opt in to the service so they do want to hear from us.

Cons: Can't say there is really anything I don't like about the service as it provides us with the tools we need to grow our business if I had to say something I would ask that they give us discounts on additional key words.

It's simple to use, but still too basic

Apr 12, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It is very simple to use, it won't take you long to learn how to use it and the different functions it has.

Cons: it's very limited in terms of integration with other platforms and it won't really let you do much in order to take the info/contacts to the next level

Overall: Easy way to get people's phone number

Not in love...but it gets the job done.

Apr 12, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: The customer support is amazing! They're timely and friendly! When I call during normal business hours, they answer very quickly and work quickly to resolve my concerns.

Cons: If you sign up to have 1000 texts and you have 500 subscribers, that means you only really have 500 texts because they deduct their mandatory opt-in texts from the full amount, smh.

Easy to add, hard to remove from list

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It was easy to add a big group of people. We are able to add in a large list of names very easily, however deleted a group is not as easy.

Cons: It was hard to remove a big group of people. We are able to add in a large list of names very easily, however deleted a group is not as easy.

Customer Support is very knowledgeable & is very helpful in answering any questions.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The application is straight forward and easy to use and has video tutorials that can be reviewed at any time.

Cons: The contact information can't be downloaded with the date, number & carrier type. Also, a date range can't be specified so it's time consuming to copy & paste each page to Word or Excel and then reformat the data for analysis.

Capterra-loader

The app makes it very user friendly

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love you can have different groups allowing you to text certain customers promotions and not all and customers can reply to text which makes it easy to see who is reading your messages

Cons: Only downside is you can not send emojis to add some flare to the messages.

Capterra-loader

Effortless!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the Drip feature and the ability to manage groups and contacts. User interfaces for both desktop and mobile are intuitive. Looking forward to trying out the Create Flyer functionality.

Cons: We honestly do not have anything we dislike about this application yet. It currently does everything we were looking for.

It was a good option that I chose because it wa very easy to communicate with my customers

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That I sent one message to over 100 people at a time and did daily drawings about updates and upcoming events in the city

Cons: That you can't use emojis and smiley faces because that is a good way or form of communication theses days

It's the best service out there. Need friendlier customer service people and features like graphics

Apr 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It specifically does what it's supposed to do, respond and service text-based marketing programs and advertisements.

Cons: Too limited in the scope and features. Not enough ability to customize. Needs better supporting apps for QR codes and poster development.

Overall: None yet, but I have high expectations.

TXT180 has been a great tool. Recently it was updated and made to be extremely user friendly.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great tool to get a message out to a lot of people very quickly. I can sign people up or they can sign themselves up. In addition, it's been great to be able to respond to people who have questions, as they can simply reply and I get an email with their question. Lastly, the price is right! This service could easily be sold for a much high amount! Learning the system was easy and the customer service team has reached out to help on a few occasions.

Cons: I can't say there are any cons. In the first year of using the product, it had it's limitations, but they've updated it and made more of the features user friendly.

Overall: I've been able to communicate to my participants quickly and efficiently.

We love txt180. It has a very user friendly format.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to schedule text alerts on the calendar. This streamlines the process of reminders.

Cons: There isn't much I don't like! Perhaps a slightly long character limit on messages would be helpful but otherwise the ease of which the system is set up is great.

In Love with this new marketing tool for my business.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The ease of reaching my customers. Texting is the way many people communicate now and days. What a great way to market to my customers. Their phone is always in their hand.

Cons: Not enough characters to send message. I run out of characters before I completely type my text, therefore having to omit my business name in the text just so it can send successfully.

Best value for the money. Great online customer support.

Apr 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is easy to use and I like the price. There customer support is very good and they are friendly. The online support is easy to access and available as needed.

Cons: would like to have a little longer text message ability. I want to have longer text messages to my clients.

Overall: Able to send information to many people at one time. Ithe is not as expensive as other sources and I found it easy to use. Plus great customer support.

excellent service

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like to use the send messages option and choose all my contacts in bulk. It's very easy to send a message

Cons: I do not like the fact that I am very limited to the text that I can send to my customers. It should be more letters

So far not a ton of sign-ups but it seems to help when I send out a message.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price is customizable. Communicating with customers. Simple and Easy to use and fast.

Overall: more marketing, communicating with customers. Giving discounts. I wish the space for messaging was bigger. I wish people didn't opt-out so much.

Very great!!!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Txt180 is a great SMS service. They're affordable. They have great customer service. I have been using them for 4 years now.

Cons: I don't have any cons about them. Their product is easy to use. It works as specified. If I have to contact Customer Service for help, their representives help me with get things done.

Overall: The benefits are that Txt180 is a great product.

Not sure this is the best choice for small campaigns?

Apr 09, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that I am able to save frequently used text messages for repeat use. I let my customers know what I am up to and WHERE to find me and it's super easy to blast to everyone on my subscription list with a few clicks.

Cons: I don't find the cost absolutely prohibitive but have learned of some other services that can provide similar, albeit not exactly the same, solution for free. I will revisit when my subscription comes up for renewal and have not yet made a decision.

Overall: I'm honestly not sure today? I wish I had thought beforehand to ask customers to sign up for Twitter alerts but realize there are plenty who may not have wanted to do that.

I do love the service it provides it is just very pricey when you want 1000 + messages the month

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The auto reply feature is great to let customers know about ongoing deals and happenings! And the mess text feature is also awesome

Cons: That it is so expensive when there are other free options out there like Twitter. And when you run out of messages for the month it's frustrating

Very effective software for organizational communication.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: One of the pros with regards to this software would be its ease of use. I also like how easy it is to setup and begin using. I also enjoy how easy it is to reactivate one's account after it has been deactivated or even cancelled.

Cons: One of the pros with regards to this software would be having to pay a set up fee per keyword. I feel that a minimum fee should exist that includes at least three keywords.

So far so good

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's less troublesome than email newsletters and I like having a direct line to subscribers without email

Cons: It's expensive compared to email newsletter subscription services. I haven't gathered
Enough subscribers yet to justify the cost.

Have had no problems so far everything looks great love it

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user-friendly and I love the tutorials on every step you go. I am really loving this texting program.

Cons: I have not found any problems with this program I am really loving it. I don't see any problems coming up in the near future because of the tutorials that walk you through every step

Capterra-loader

Good text messaging program

Apr 09, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program is very easy to use. Adding in numbers, creating messages, and scheduling campaigns are very easy.

Cons: The back in and design is slightly dated, but this does not affect the functionality. Overall very good.

Overall: Ease of use and efficiency

Excellent resource for adult business continuing education.

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The instructors are great. They are knowledge, engaging and professional. I look forward to seeing certain instructors who teach multiple disciplines.

Cons: I wish there was an app. It would make it easier to sign up for classes and especially listen to webinars while traveling. It would be great to have downloadable podcast/webinars for cell phones that won't burn data.

Love using TXT180!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TXT180 is such an easy to use software solution to be able to communicate with groups of people. I like that I can choose to send to a single group or to multiple groups and they can text back!

Cons: Very little. I wish I could link it with other software I use to manage the groups but that is really it.

I haven't had any trouble using it. So far its been a wonderful experience.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The way it can connect you with people. We are a church and it helps us connect multiple teams with multiple people. We love that we can send out information in mass without any errors or trouble.

Cons: I really have nothing about it I would change. We love how Txt 180 works and we recommend it to anyone who asks. We are one of the larger churches in our area so we encourage other churches to use it as well.

Use this approx. one a week in the summer time and love it

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use this software to send text message updates to a small group of people once a week in the summer time and find it very easy to use, efficient and cost effective.

Cons: We use the software pretty minimally, so really don't have anything to complain about! works perfectly for what we use it for!

I have had ZERO issues with this company

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of use and how user friendly the backend is. Our congregation uses this every sunday and it has been flawless for us!

Cons: I have not had any issues with this software. If there had to be something I like least I would say the website seems a little bit dated. But the functionality is great so that is no problem!

We use this product for our corporate emergency communications. Very easy to use and cost effective

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Ease of use. New Iphone app works well. Easy to quickly send emergency communication to our employees in all states. Easy to re-subscribe a user that has accidentally unsubscribed

EASY

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The txt 180 program is simple to use for me and for any of my co-workers. We use it for high school students, adults, and church member attendees.

Cons: We have not solidified a purpose for this software to be used among our congregation so we haven't utilized it to the fullest potential.

Is sufficient for my needs

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: That's it's easy to use. It's straightforward and you don't have to look around and figure out how to use it.

Cons: I feel like the price is a bit high for the amount of texts you can send
There are other programs that charge less that I'm thinking of looking into.

Always easy to work, never any problems, and someone is there for help when you need it.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just the easiness and convenience of being able to reach all our customers at once. It is not confusing in any way to use and is just overall a great asset to our business.

Cons: I really can't think of a con. It's all good. Never had an issue of any kind. The software is great.

Overall: For a small business it helps get our name out in the market field quickly, easily, and for a great fee.

Limited capabilities, interesting, mostly good.

Apr 09, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Enrolling new subscribers is pretty easy., as well as updating contact information. I also like that I can add people to groups.

Cons: I wish there was a rollover feature so I could make use out of unused text messages. I also wish I could send photo messages and copy/paste links.

All out wonderful! Best kept secret- no joke. I researched- this service is great.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Reasonable costs but will add up quickly as we grow, the dashboard, ease of use, ability to customize. There is actually nothing I don't like about this product.

Cons: We are non profit with low low budget- I'd like to see a cost break to NP's 501.C3's as the need to grow increases because we will not be able to afford much more then 500 msg/month- but optimistic this service will bring in few more dollars.

Good service so far.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Dashboard gives you info you need. You can find all the data you need regarding new opt ins and other info easily

Cons: Nothing yet. I have not yet used the system much to send out text messages so I may have more information to provide once I start that process

Overall: promotion and marketing

It's a great service that allows me to connect with my audience.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, very simple software, and allows me to keep my audience informed about what's going on.

Cons: I don't really have anything negative to say. The only thing I wish it allowed was api connections to email service providers.

Excellent app to reach my customers. Love it!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy way to reach clientele with them being able to easily and efficiently access the program. They also love it because it reminds them of openings, promos, etc

Cons: The app interface could definitely be more user friendly. Originally it was only on a desktop computer which wasn't always easily accessible, and then the app came along. It seems a bit dated though.

TXT180 has streamlined our communications to a degree few applications have

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to understand and use on both ends of the equation. Our clients deeply appreciate the ease by which they can sign up for notifications and our organizational users find that it's easy to send messages out.

Cons: The only thing we wish TXT180 provided is a functional mobile app. The app in the Google Play Store is nothing more than a link to their website and isn't ideal.

This software has revolutionized mass-communication at my child care centers!

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love being able to easily and quickly send important information to all of the enrolled families at my child care centers and preschools. Messages such as phone systems being down or delayed opening due to inclement weather are critical, and this has enabled me to know that I have not missed anybody.

Cons: The software does not interface with one of my local cell phone providers, but it is only a problem for 2 of my 150+ contacts, so NO BIGGIE!

Overall: Ease of mass communication

It's been a great tool for our organization.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used a different company first and found this one to be more straight forward and less expensive. In addition, the previous company limited the number of groups we could have associated with our keyword. TXT180 gives us much more freedom in this regard.

Cons: I do not like that messages sent over 180 days ago simply disappear. There should be a way for me to access all previous messages sent.

Overall: Keeps us in contact with our volunteer base and with parents of teenagers involved in our program.

So happy! Best text service for our company!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use & how well it functions for our vendors! We were up and operating within minutes, and it gives us the best advantage in getting our vendors info via text! It has revolutionized how we communicate with our vendors!

Cons: I do not have anything at this time that we do not like. If at any point in the near future we run into any issues that limit our ability to use the text program, I will amend my review.

Overall: Great price, and not only that it had us up and running in no time, with the ability to send our vendors notifications in real time while they are at the markets or on their way! Saves a lot of people a lot of time!

Capterra-loader

Easy to use, never an issue, good price for the features available.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) The ability to pre-schedule posts - pre-scheduling out posts for the week or month is easy and saves time
2) Simplicity of interface - it's easy to navigate around the platform and find what you're looking for.

Cons: 1) Signup form - the look and feel of the signup form looks outdated
2) Text-To-Win - can't pre-schedule text-to-win messages

Overall: We were able to add an effective new marketing channel to our list of tools that we use to drive people to our weekly events.

Excellent

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The accessibility. Once you come into the revelation of who you are and whose you are, there won't be any more room for settling!

Cons: Limited characters. Forgiveness is not about keeping score, it's about loosing count. No other complaints.

Ease of use

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is simple to use and get information out to our teams. We use it to primarily notify our team members of inclement weather.

Cons: Paying the yearly subscription with an invoice rather than a corporate credit card. It was difficult to receive help in receiving an invoice.

Excellent customer service and a dynamite product.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love all the features for a fraction of the price of other providers. We are franchisees of a couple brands and I wish we could use TXT180 with them as well.

Cons: Nothing not to like about TXT180. The price is great and the product is rock solid. No complaints at all.

Overall: Communication with clients when we need to and cuts through the social media clutter to deliver our message.

Simple and effecient

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy login and quick message send. It serves the simple purpose of allowing the user even remotely to notify staff of emergency's and closings remotely.

Cons: We have not experienced any issues with the software. As we are undergoing a few internal changes we will notify you of possibly cons if they arise and for now, we are satisfied.

Overall: Easily notify staff in various locations about emergency's, safety issues, or closings.

Fast, Efficient, Streamlined. Exactly What We Want!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are no gimmicks or unnecessary "upgrades" required to using the basic services, which is most important to us. We get what we pay for, and that's all we need and want, to accomplish what we do with the services.

Overall: It is exactly what we were looking for, economic, basic, streamlined. We have been using the service for two years now, and we have not had any issues.

One of the best services

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Easy to use and very affordable I like using this software because I log in, set up and do what I need to do. Since I signed up it's been the best software ever.

Cons: I have no complaints whatsoever the software is easy to use and I can access it whenever I need. But I wish they had an app that I could use on my iPhone.

its a great service, it keeps me connected to my customers with one message

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: you can create more than one user word and sometimes I have drawings so this feature is really helpful. the fact that you can send one message and connect to thousands at one time is amazing.

Cons: you cant reply back with emojis, and when its holidays mostly I send hearts and flower emojis but it comes bck and says error, message not sent.

Great Service and Great Value for the Money.

Apr 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and is very affordable. It is easy to get people to sign up, and it is very easy to communicate through the program.

Cons: Can't use special characters. The unused text messages do not roll over month to month, which means you lose what you don't use in a month.

Overall: Great way to communicate with subscribers.

Very intuitive. Easy to use.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick turn around. From start of process to message being sent is very quick! Address book is very easy to update.

Cons: Address book is somewhat clunky. If there would be another way to sort addresses, possible by number. Not a big deal, though.

I began using TXT180 to keep in touch with my customers and make weekly orders of my drinks easy.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use. If I've had any questions customer service was quick to respond and solve it

Cons: I wish I could use emojis within my text messages. You must make changes to any scheduled messages at least the day before they are scheduled for delivery.

Overall: It allows me to schedule weekly order messages and free up time!!!

I have a karate school, I send txt Instead of making paper fliers. Saves on the environment

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like being able to send messages the next day or at a certain time of the day.
I like the convenience of it being able to do it mobile or on a computer.

Cons: I wish I could put my message together. And send it to several key words instead of having to cut and paste every message that I send it would be nice to have a drop-down menu and just click on the boxes of the keywords to send the message to.

Text180 was very easy to set up and start using right away. Very user friendly

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite features of Text180 is the ability to write texts ahead of time and put in que to send later.

Cons: I have trouble when I try to change/add/send using group feature. I would like to be able to see clearly what groups people are in and move in and out of group texts seamlessly

Overall: Text180 is a quick easy way for us to communicate with our employees during business hours or after business hours.

Great experience, no problems at all.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Scheduler, customer chat support, prices, easy navigation on website, easy import of information from other ad campaigns.

Cons: Nothing so far. I have been using the product for almost a year and has a great return on investment for our company.

Great customer service!

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've had zero issues with the product or customer service. There are several options for packages at different pricing levels. We've heard great things so far from our new service!

Cons: I don't have any issues through the company. There has only been one issue but it's an Apple iOS issue, not through TXT180.

It makes me look and feel so Professional.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the best time saver ever. You just set it and allow it to do the work for you. Prior to using this software, I was on the brink of burnout from sending all my messages individually to others. This was consuming too much of my valuable time. Now, I prepare my messages, pre-schedule them, and the messages are sent automatically. I enjoy having and using this software.

Overall: The pricing is great; the customer service is great; the system works great; I am having a great experience with this software. Since I have been using this software, I am super pleased. I have no cons about it. Absolutely No Complaints.

Capterra-loader

Great, love it!

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an easy software to use, you do not have to be technically savvy to understand how to use this. I like it a lot.

Cons: There is really no cons on this software, I find it easy and efficient to use. I find txt180 to be a really good way to communicate to your customers.

Easy to use. Once it's setup you can walk away and the system will take care of the rest.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The drip system makes this software outstanding. Imagine a client text in to the system and the drip system automatically sends out a text and will repeat as u wish. It's the best. No need to go through emails and sending out reminders. Thanks txt180 will always stay a customer

Cons: None. The system has been working for me the day I signed up. I have been with txt180 for over four years now. Haven't missed a text yet. Thanks

Capterra-loader

Great add on to our business.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use - I can use this from my phone to setup text messages to send out automatically in the future. I love that!

Cons: Lack of integration with Wordpress - I would love for there to be a code to easily add on to our website.

Overall: Ability to tell our story to our clients and friends by sharing blog posts via text messages.

This text messaging software is easy, very effective, and affordable!

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is super easy to use. you don't have to be a tech head to figure out how to add contacts or schedule a message. The customer support has a REAL PERSON available which makes for a trustworthy experience.

Cons: The only thing I don't like about the software is we're unable to attach images. This would be a game changer for me.

Easy to use

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Anyone can use text 180 can use and we're on road at work in car does not take long to submit text !

Cons: No problem with using every time used it worked fine no problems text always went thru hopefully be able to send more text out monthly

Very user friendly !

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: inexpensive got what you get . Very user friendly and great customer service ! You actually talk to s person when you call :)

Cons: I really can't say anything I have found that I dislike about this. At one point I was going to go over the allotted number of messages I just called and we increased my plan .

Easy to use

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The setup was very simple and the price is competitive. I like that I can send our auto-messages to my users.

Cons: The Mobile app is not intuitive. I would like to be able to have ease of use from my mobile device.

Txt180 has enabled our service company to take in leads on its own with no effort.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use after you learn how it works, it is really simple to operate. For me it is set it and forget it. Its simple yet powerful software.

Overall: Increased leads

I tried multiple texting programs and finally found the best! TXT180

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and the best customer service! Called CS and they explained everything very well and was there for me when I called during the start up process

Cons: A little costly, there are cheaper programs out there but I found the easy operation and the best CS was worth paying a little extra

Overall: great communication tool for all our property owners

I have been using txt180 for a few years now. They are an essential piece of my business strategy.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, quick response for text replies, features not available from competitors, immediate and effective customer service.

Cons: I have had no issues with this service. I cannot say anything negative about my experience with txt180.

Overall pleased with accessibility for someone who is not very media savvy.

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My clients think it's clever. The pricing is fair and accessible for small business. The website is not cluttered (although I don't know how to use half of the content).

Cons: For a small businesses/ private practice it would be better for me to pay as I go with 500 texts that rollover versus refreshing it monthly. Also, I don't like that someone can send a direct message in reply to my autoreply because I'm expecting someone to simply use my keyword and for a schedule link to be issued to them.

Overall: Being able to automate scheduling is what I need because I have small children and can't be locked devices all day to manage client booking. It's really easy for connectivity when I don't have business cards on me and can just tell someone to text something to 21000 right there on the spot to give them the info.

I need easy and this is it . This allows me to reach out to my loyal customers.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use . Some of my customers do not have social media so this isa way I can reach out to them. But also offer specials to my social media customers as well.

Good experience

Apr 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It's a Good way of advertising and it helps to reach your costumes when you have some special promotion

Cons: Hard to use sometimes us doesn't work properly and most of the time Customer doesn't know how to text to a 4 or 5 digit number

I haven't needed to use the system yet, but would like if I could pay per use instead of monthly

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The system seems to work well, relatively simple concept. I hope customers use the system, once my business is up and running.

Cons: What I like least? I would like to be able to pay per use. I don't like paying for the months that my usage is low.

Overall: Ease of use.

Capterra-loader

Easy solution to our marketing needs.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is cloud based with programmable API's. Very intuitive interface that allows anyone to log in and immediately begin using it.

Plus, they have very awesome support.

Cons: They are not the cheapest solution out there, especially for lower-end users. But then again, you get what you pay for sometimes, and they definitly deliver on service.

Overall: Instant setup and was able to use it "out the door".

Positive!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use on PC, phone or tablet; Positive experience with customer service; Easy for customers to sign up with keyword

Cons: Expensive for me at this time. I hope to see more return as more customers are added and I am able to use the program more frequently

We use this service to send out PTA messages to our parents for events etc.

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I love most is that I am able to disseminate information to a large group rather quickly. I also like that I can preschedule messages.

Cons: I don't like that characters are limited to just 160. I also don't like that messages are calculated based on the number of people enrolled.

love it, very convenient

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the program is simple and user friendly. We use it to send out monthly church bulletins and keep our church members informed of upcoming announcements.

Cons: 77948 number is the same for multiple accounts. You guys need at least 3 free numbers to choose from.

Great platform

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great platform to keep teams up to date. Also we use it to send out informational meetings times

Cons: The only thing is the different levels where you have a limit amount of people you can send and then you must purchase a higher level

TXT180 has been a great platform for us to provide low cost text marketing.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and value. Ability to store templates also makes it easy to run recurring event campaigns.

Cons: I don't really have any cons of any importance. The only thing I can think of is that the pricing has changed a bit. But they grandfathered our plan, so did not affect us.

Overall: Allows us another platform to help our clients to promote.

It is very easy to use.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to set up texts ahead of time to go out To my clients. The amount of characters allowed is also perfect so my texts are not too wordy.

Cons: The price. I can use remind 101 for free. I also wish it was unlimited so I could use it more without having to spend more.

We've been using TXT180 for many years, and LOVE the product, capabilities and the PRICE.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It offers everything we need in a text messaging service, but for the best price. It allows us to expand easily, if we need to.

Cons: Not sure I can think of too many, beside the fact that sometimes we are unaware of some of the things we can do with TXT180, until we see another company highlighting that ability, and we find out that we could have done that with TXT180 long time ago.

Direct connection with my audience in a truly helpful and meaningful way.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Scheduling of posts makes it easy to provide my audience at conventions with reminders of my appearance times without my having to think about it once on site.

Cons: I would prefer a user interface that was more friendly. The interface now is a bit rough and it is too easy to make a scheduling mistake.

Overall: Audience growth and retention is key to my business. TXT180 allows me to communicate directly with my audience in the most efficient way possible.

Txt 180 has been the best, hands down.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our church invested in the Txt 180 software, and it has been by far the best. We use it multiple times a week to communicate with members & friends.

Cons: The only con I can think of with this software is the very limited character usage. However we make it work.

Overall: Benefits we get with using this software is informing all members about upcoming event, etc. Also being able to provide the members with weekly encouragement.

Excellent Service, User interface simple to use

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it easy for us to contact several hundred workers at once. Able to set up sub users to help with the messaging.

Cons: Would like to see a feature to include a picture with a text. Would like to see contact list show more than 25 contacts at a time.

Overall: Saves times contacting clients

Text marketing has worked really well for our businesses. TXT180 makes it easy.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use once I got it going. I like being able to use it online or through the app when I'm on the go. I feel that all of the contacts I'm gaining with our text clubs are MUCH more valuable than my email lists due largely to knowing most of them are getting read. I looked at many of the other text marketing companies before choosing and their dash is a lot easier to navigate than the others. Definitely recommend.

Cons: As a new user, getting started doing text marketing was a little confusing and knowing where to go in the dash for certain things took a minute to get familiar with but between the videos and live chat, it was easy to get figured out.

Overall: Huge marketing benefits, being able to reach my list instantly has resulted in being able to drive customers to our door within the hour. A lot higher results seen with this vs. email, print, or social marketing.

Vendor Response

by TXT180 on April 09, 2018

Thank you for your comments we are so happy you love our product!

I enjoy the efficiency and ease of the site.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the site and features being very user friendly. Every section is accessible and easy to read and use.

Cons: I wish there was a report generated to inform us about texts that have bounced back so that we're aware of contacts with disconnected numbers,

I recently started a texting plan for a business that I have and am very pleased with the results.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy/fast to use.... can also schedule text messages to groups. I just started the service about a month ago, so I do not have much experience with it just yet.

Cons: Just got started...no complaints. I just started the texting service about a month ago, so I do not have much experience with it just yet.

Overall: It is an easy and fast way to reach my target audience for my business.

Easy marketing strategy

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use. Customers can easily join the program. Messages can be easily managed and there is a clear view of your allotted plan.

Cons: It would be amazing to be able to utilize emojis, pictures, gifs, etc rather than just written messages. This item is geared toward a young generation that appreciates more than a short message