# TXT180 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TXT180 Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/145844/TXT180 --- # TXT180 Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TXT180 ## What is TXT180? LOWEST PRICE SMS!!! FREE 15 Day Trial - Text marketing & bulk sms software that offers text message scheduler, auto-responders, inbox, contact import, unlimited contacts & groups, QR codes, and free inbound messages. TXT180 offers an easy way to send group text messages for any type of business or organization such as restaurants, retail, churches, real estate, fundraisers, and more. ## What is TXT180 used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 263 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $24.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TXT180?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.txt180.com&name=TXT180) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TXT180 4.7 (263) VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $24.95 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (263) Ease Of Use 4.5 (271) Value For Money 4.5 (243) Value For Money 4.2 (251) Customer Service 4.7 (243) Customer Service 4.3 (238) ## TXT180 alternatives Highest Rated [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145844/TXT180/alternatives/) ## FAQs about TXT180 Overview ### What problems does TXT180 solve? TXT180 solves slow, manual customer outreach by letting teams send mass texts, schedule promotions, automate replies, manage opt-ins and segments, and reuse templates. Small businesses, nonprofits, restaurants, fitness instructors, schools, churches, and marketing teams benefit most when they need fast alerts, recurring campaigns, and real-time communication without phone calls or complex software. Answer based on 231 reviews Overview ### Which roles and teams benefit most from TXT180? TXT180 is most used by small business owners, executives, and managers who need simple text marketing to reach customers quickly. Marketing teams use it to send promotions and reminders, while pastors, realtors, and office administrators rely on it for event updates, appointment communication, and audience engagement. Answer based on 259 reviews Overview ### What company size and specific industries is TXT180 built for? TXT180 is designed for businesses of all sizes that need SMS marketing, with particular value for small business owners who want to text their loyal customer base. No specific industries are named, so it appears suited to any sector that uses text messaging for customer communication. Features and Usability ### What are the key features of TXT180? TXT180 includes core SMS marketing features like mass texting, scheduled messaging, autoresponders, and 2-way messaging. Differentiating capabilities include audience segmentation with groups and subgroups, mobile keywords and shortcodes for opt-ins, drip campaigns, and contact import. Reviewers also frequently mention its easy-to-use dashboard, templates, and mobile access. Answer based on 149 reviews Pricing ### How much does it cost and what fees or limitations are included? TXT180 starts at $24.95/month for the Basic plan, which includes 500 to 5,000 credits, a dedicated number, free incoming SMS, unlimited contacts, groups, and keywords. It also offers a free version and free trial. Reviewers often call pricing affordable, though some say costs rise with growth, extra keywords, or when credits run out. Answer based on 79 reviews Integrations ### Which third-party tools and platforms does TXT180 integrate with? TXT180 integrates with 10 third-party tools and platforms, including marketing and communication apps such as AWeber, ActiveCampaign, Constant Contact, MailCamp, and Slack, plus Google Forms, Google Sheets, Meta for Business, Shopify POS, WooCommerce, and Zapier. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on TXT180? TXT180 offers in-person training, live online sessions, webinars, documentation, and videos. Many team members find basic tasks easy to learn and can rely on step-by-step tutorials. Nontechnical users may onboard quickly, while admins or advanced users often need more time to navigate the interface and learn less-explained features. Answer based on 11 reviews Getting Started and Support ### What customer support options does TXT180 offer, and how do users rate the experience? TXT180 offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as easy to reach, fast, friendly, and knowledgeable, with immediate answers by phone and helpful chat assistance. A few users mention wanting more training, weekend availability, or less need to contact support for account changes. Answer based on 63 reviews Text messaging ### How well does TXT180 handle mass text messaging? TXT180 handles mass text messaging well for promotions, event updates, reminders, and opt-in campaigns. Small businesses, restaurants, and event teams like scheduled sends, auto replies, templates, and keyword-based signups, though some users want longer message limits, easier multi-keyword sending, and clearer contact management tools. Answer based on 149 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Automated Responses 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Text-to-Win 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Messaging system designed for contests and sweepstakes Campaign Planning 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Mass Texting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Mobile Coupons 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic coupons delivered to a mobile device that can be exchanged for a discount TXT180 60 features Send and receive text messages to communicate with clients or prospects in real-time Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Shorten long links into custom or branded links Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Access software remotely via mobile devices Notifications via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Manage multiple campaigns in one system A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey Manage and support multiple languages Track the number of open emails, messages, and texts for any campaign Enable custom polls/voting to facilitate decision-making or increase engagement Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Create and manage surveys Create and administer polls and surveys Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (256) 4.5 Based on 256 reviews ## Pricing Value for money 4.5 (243) Free Trial Free Version Basic $24.95 Flat Rate,Per Month It includes: - Custom Keyboard - Dedicated Number - Free Incoming SMS - Phone/Email/Chat Support - Unlimited Contacts/Groups - Unlimited Keywords Value for money 4.5 (243) 4.5 Based on 243 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (243) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (243) 4.7 Based on 243 reviews ## User reviews Overall rating 4.7 Based on 263 reviews Filter by rating 5(202) 4(46) 3(13) 2(1) 1(1) Mentioned topic Sorted by most recent ME Markita E. Sales Funnel Strategist E-Learning ### "More Money in Less Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Overall I love this app! I used it to remind my students of my virtual class times and send sales reminders. Pros I was able to get a short code and easily schedule texts. Cons I have to set up a new phone number for another code Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2025 Thanks Markita! We appreciate the feedback! KM KAREN M. TRAVEL AGENT Airlines/Aviation ### "I LIKE TXT180" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 I THINK THIS APP SIMPLIFIES MY WORK AND SENDING MESSAGES IS FAST, I ONLY HAD PROBLEMS ONCE AND THE ATTENTION WHEN I CALLED WAS VERY GOOD, THEY HELPED ME QUICKLY Pros IT IS A VERY EASY APPLICATION TO USE, IT HAS HELPED ME A LOT IN THE BUSINESS Cons I THINK THE PRICE IS VERY GOOD FOR THE SERVICE, THEY HAVE VERY GOOD CUSTOMER SERVICE Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2025 Thanks for reviewing our text marketing software. We appreciate your business! GD Goran D. CEO Education Management ### "TXT180 review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 txt180 remains a valuable tool for anyone who needs to handle large volumes of text efficiently. With a bit of patience and perhaps some initial investment in a paid plan, users can unlock a lot of useful functionality. Pros txt180 offers a straightforward and easy-to-use interface, making it accessible even for those who are not tech-savvy. The design is clean and intuitive, which enhances the user experience. Cons There have been occasional bugs and glitches with payment. While these issues are usually resolved quickly, they can be disruptive when they occur. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2025 Thanks Goran! We are glad our texting platform is able to help your business. We strive to provide the best possible customer support along with the easiest platform to use in the industry. NW Nick W. President Insurance ### "The White Label Texting Platform to Die For!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2023 My overall experience is one of an excellent company selling a well thought out product at a very affordable price. The customer service is amazing. I can immediately get my questions answered anytime I call. Their customer service reps are very friendly with a good sense of humor. Pros The ease of use with all the features I required Cons I haven't found anything yet that I don't like Reasons for choosing TXT180 Their white label program was the most comprehensive, and it was not expecting me to become a partner or an affiliate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Maud G. Digital Marketing & Communications Manager Financial Services ### "An effective tool to increase the customer base in the fastest way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2022 Pros We can reach the target audience in a practical way. It is gratifying to communicate and win them, through TXT180 to earn them. Cons There is nothing missing or dislike about the product. Switched from [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Richard T. Operations Staffing and Recruiting ### "Fabulous!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 My business' experience with this product has been nothing but stelllar! It has improved recruiting tenfold! Pros Very simple and easy to implement. There is nothing to it! Cons Really there isn't anything really! What's aggravating is the limited amount of characters one can use per text. That's a government regulation. Reasons for choosing TXT180 TXT180 is affordable and easy to use. The TXT180 staff is very knowledgeable about the product and very wling to help with any isssues. Live help!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Johnny H. Owner Tobacco ### "Issues with upgrading " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 16, 2020 They used to be good great website easy to use and upgrade but something happened and now it's really difficult for to do my job when I need to I have to wait for them to get to work so I can upgrade to send out sales promotion. It's a pain and has cost me 1,000s in sales because of this. The sec \[SENSITIVE CONTENT HIDDEN\] really dont care Pros It's cheap used to be easy to upgrade now its difficult Cons A lot of issues. If you want to upgrade you cannot do it with a email such a burden. They dont really care about there customers the system is very finicky and can cost you a lot of money for 1 lol mistake Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen D. Owner Marketing and Advertising ### "Absolutely Amazing Service &Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2020 Absolutely Amazing Service & Customer Service! \[SENSITIVE CONTENT HIDDEN\] is absolutely amazing she spent an hour with me walking me thru everything & was very detailed & answered questions I didn't even know to ask! I can't wait to get more of my clients to use my texting service so that I can become a longtime customer of theirs! Pros I enjoyed the customer simplicity and user friendly experience. Cons They dont have other Services because I would definitely sign up if they did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2020 Thanks so much for your review Stephen! Your success if our #1 goal! I'll make sure to pass this review up the chain so they can give credit where it's due. MG Miguel G. Senior Programmer Entertainment ### "Easy SMS marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2019 We wanted to tell our customers if we were having a discount on any item. Since this discounts only take place for a few hours, sending an SMS seemed like a good option, and it was! Pros You can just send an SMS message to a lot of your customers in a blink. It gets to everyone, and it has been tested that most of the people will read it right away. It's a very secure way to communicate with your clients. Cons Nothing, it's very easy to use, very fast, there is nothing to complaint here. Just send any sms , at any moment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tiffani Z. Director Of Operations Religious Institutions ### "Best value texting service out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2019 This is service is easy to use and the best price I found after doing a ton of research! Our list is fairly small, so I am not sure how well the service would work for larger companies, but it has suited us very well the last few months. Pros Very inexpensive compared to other service and easy to use! We had it set up and started using it very quickly! Cons There are mandatory text messages that have to go out for consent purposes. Unfortunately these text messages count against your monthly total! So initially when people are signing up for your texting list you will burn through a lot of texts! Reasons for choosing TXT180 Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2019 Thanks Tiffani! We appreciate your business! [View all Reviews](https://www.capterra.com/p/145844/TXT180/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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