# Mozeo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mozeo the right SMS Marketing solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145847/Mozeo/reviews --- Mozeo 4.7 (46) [View alternatives](https://www.capterra.com/p/145847/Mozeo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mozeo Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews GH Gwen H HR GenerailstMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: 1-2 years. “Mozeo is a very user-friendly system, and great software to use to send mass messages to employees. “ March 31, 2021 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caitland O. Communications & Commercial Services Director Real Estate Used the software for: 2+ years ### "Texting made easy and affordable!" June 22, 2018 5.0 Pros It's very easy to use, and customer support is great. I had a complaint one time and got a reply that it could take up to 24 hours to get a response, and I had a response within 30 minutes. There are some great features, like the landing pages as well. It's also more affordable than some competitors when you need a LOT of texts! Cons I wish there was a way to have the texting come from a name instead of a 5 digit number. The landing pages can also be a bit tricky to format if you want to include pictures. I tried to include a graphic and had to resize it several times before I got it right. Review Source WF William F. Vice President Marketing and Advertising Used the software for: 2+ years ### "Great Texting Software for Teams of All Sizes" September 27, 2019 5.0 Pros What I like most about Mozeo is that it is extremely easy to setup and get rolling for my team. It was easy to setup routing for the responses that came through and the leads were routed correctly and efficiently. Cons The cost of the software is what ultimately drove our company to other competitors in the market. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing Mozeo We chose Mozeo because it was more functional for our team specifically. Review Source HH Heather H. Insurance Sales Agent Insurance Used the software for: 6-12 months ### "Easy Enough" December 18, 2018 3.0 Pros The site is very user friendly and the support is very fast at getting back to you Cons Every time you send a text, the page refreshes and you lose your spot in your inbox. Review Source VR Verified Reviewer Marketing Coordinator Used the software for: 2+ years ### "Easy to use for text campaigns" January 2, 2018 4.0 People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns. Pros My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes. Cons When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole. Review Source MR Malkie R. Director of Case Management Used the software for: 2+ years ### "Mozeo has really helped me with staffing cases efficiently and easily. " May 15, 2018 5.0 Pros The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time. Cons Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful. Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact? Third, very little character limit when texting individually with providers. Lastly, the emails should have option to have regular text bodies...not sections and stuff. Review Source Charles S. IT Manager Insurance Used the software for: 1-2 years ### "It is easy to use for texting our members" June 27, 2017 5.0 The scheduling part helped out the most. Pros Real easy to use, no waiting, just upload your list and pick what you want to text and send. Also, you can schedule what you want to send. Cons Minor thing, you need to use the Mozeo template to upload your data. The template is in a CSV format, so you will need Excel or something to open it. Review Source JH Jay H. Owner/Agent Insurance Used the software for: 1-2 years ### "Mozeo is a very reliable service with great customer support. No problem getting questions answered" May 15, 2018 5.0 I'm able to reach/contact my clients quickly and receive better communication back from them. Pros The software is easy to use and very simple to navigate. Text messages are sent fast, never heard of a text not being received. The cost is easy to manage for a small business (pay as go or as needed) Cons Cannot target a certain group(s) or list with text messaging, must text entire list. Does not identify the person texting you back on email the notification. Cannot not respond to emailed text when away from your computer. Review Source LR Lauren R. HR Used the software for: 2+ years ### "Very helpful for my company's business to run smoothly." May 16, 2018 5.0 Pros Now that picture messages have been added to the software, it's a great tool to use as a texting device, not having to use your own phone. Cons I don't like that there are a limited number of words per text message, it's frustrating to have to send more than one message broken apart. Review Source JF JoAnne F. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product at a great price" September 6, 2019 5.0 Wonderful for confirming appointments with our clients. Pros I love the ease of use for this product and the affordable cost. Cons You can not schedule future post which is a time saver for us. Reason for choosing Mozeo Cost and product functions Review Source AR Austin R. Owner Used the software for: 2+ years ### "Great service for the price. Text keyword registration is very useful." February 13, 2018 4.0 Pros I like the pay and text as you go model that lets you purchase texts in bulk and schedule texts to be sent out to all of the people who have registered using your dedicated purchased keywords. We use this for registering participants for particular marketing advertisements. Cons The short code number is shared by several businesses, so if the people registering with your keywords mistype them they will inadvertently be interacting with other businesses. Also, the dashboard interface is awkward when trying to see if people have tried to contact you via the conversations section. Review Source MW Marche W. CEO/Owner Marketing and Advertising Used the software for: 1-2 years ### "Satori Marketing Review " August 17, 2018 5.0 Great aside from a few glitches! Pros I can easily create and send messages on my client's behalf Cons Sometimes, after I have inputted​ my message and I select a contact group. It deletes my message...not sure why Review Source ZT Zach T. Assistant Director of Graduate Recruitment Higher Education Used the software for: 1-2 years ### "Game Changer for Prospect Communication" August 15, 2019 5.0 Pros The best part about the Mozeo software is its ability to convert prospect contact information into easy connection with the prospect. Texting is simply the best way to connect with recruits. Cons I am unable to quickly see which of our account users sent a message until I click on the message. I would prefer to see at the very least a color designated to each account user so I may differentiate my conversations with the conversations my coworkers are having with their prospects. Review Source AP Andy P. Managing Director Marketing and Advertising Used the software for: 1-2 years ### "Mozeo is our go to service for all text campaigns" December 3, 2019 5.0 Pros Mozeo is fantastic. Great pricing, great service, will keep using Mozeo for all of our text-campaigns. Cons I wouldn't say there is a con to using Mozeo. Review Source CB Chris B. Digital marketing manager Used the software for: 6-12 months ### "Overall good experience." May 15, 2018 4.0 Pros Easy to use. Campaigns have been running seemlessly and delivering to customer as they should be. Performance and metrics have all been solid and is a great addition to our marketing efforts for 2018. Cons Missing the ability to export contacts on my own. Also the ability to do mms would be good. Having the ability to send images as mms is something we are really missing to take the text campaigns to the next level. Review Source SG Shataura G. Insurance Agent Insurance Used the software for: Less than 6 months ### "Mozeo 101" August 14, 2018 4.0 Pros Very reliable and convenient, our office loved it. Cons The verification after you create too many contacts! Review Source KG Kevin G. Consultant Used the software for: Less than 6 months ### "Mass Texting without Monthly reoccurring fees" October 6, 2017 5.0 Pros 25 dollars for a keyword and you are set. Many other websites may have cheaper per/text pricing. However, they charge monthly fees for use of a keyword. In the long run is can cost more. This is a good option if you want to text, but have downtime between text messages Cons It would be nice if they could increase length of message. Some competitors allow for longer messages. Also, they can do email, but buying a unique email IP is on the high side. Review Source BA Brian A. Agent Used the software for: 2+ years ### "Does a great job reminding my clients about payments etc" May 18, 2018 5.0 Pros Easy to navigate, great price for text messages, keeps all clients phone numbers in tact, and just overall easy Cons Nothing really, I think that the software is perfect for a small business like mine. Easy to use and great price Review Source RB Regan B. Membership Director Hospitality Used the software for: 2+ years ### "Mozeo is easy to use and effective!" May 15, 2018 5.0 Communication is seamless! Pros The functionality is seamless and I like that replies are organized in one place. It is also easy to add new contacts and segment into groups. I also like that the text comes from a real number! Cons I have no complaints! However, a mobile app for sending and communicating could be cool! I have seen a couple of other options recently with this feature. Review Source GH Gwen H. HR Generailst Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Awesome / In-Expensive System for Mass Communication" March 31, 2021 5.0 Mozeo is a very user-friendly system, and great software to use to send mass messages to employees. Pros We like that we can divide our employees up by location, and send messages regarding site-specific issues. We have found this system to be very helpful during inclement weather, etc., and the ease of using the system is amazing! Cons There is nothing we don't like about this software. We are able to send messages to our employees from our computers or cell phones, and knowing we have the function is comforting. Review Source LS Len S. Owner Entertainment Used the software for: 6-12 months ### "Easy to use " May 15, 2018 5.0 Promotion of scheduled events. Weekly marketing. We are able to send a message out on a whim if need be. Pros I like the recurring message feature. Set up various messages to be sent out every week. Set it up and no more thinking. The software is easily accessible, easy to use and easy to understand Cons People opting out of the service. To be fair, this is not the software's fault. I would like to be able to send longer messages....I wish the program allowed more characters. Review Source NK Nina K. Chief Awesomeness Empowerer Used the software for: 1-2 years ### "We love Mozeo! " May 15, 2018 5.0 Pros After working with another texting platform, we are so happy to find Mozeo. Easy to use, awesome client care, with all the features we need to connect with our clients daily. Cons We have had no issues. If there is ever an error, the Mozeo team is very quick to get back to us with a resolution. Review Source sA sergio A. President/Owner Alternative Medicine Used the software for: 2+ years ### "Four Seasons Laser Center" August 15, 2018 5.0 Overall great experience Pros Very user friendly. Very easy to understand all the steps... Cons Basically, I do not have anything bad to say....! Review Source AH Amanda H. Administrative Assistant Used the software for: 2+ years ### "We love using Mozeo for our patient reminders!" May 15, 2018 5.0 Pros Very user friendly. We find it very easy to use and navigate. We have never had any problems or concerns. When we have had questions in the past, you guys were very fast to respond and help with any questions. Cons Maye a different short cut from adding a contact to directly texting them. Seems like you have to make a few extra clicks that are not necessary. If you could add the contact then have the button to text them there, we could save a little time. Review Source CM Curtis M. Campus Minister Religious Institutions Used the software for: 2+ years ### "Great for connecting people" December 18, 2018 5.0 Pros Mozeo has been a breeze to use and easy to learn. I have also really appreciated the ability to input phone numbers. They are dependable and the customer support has been great. Cons I wish they had an app to use since it can be a bit unwieldy to use on my phone. There are some other features that would be helpful for our purposes (e.g., it would be great if a person could unsubscribe from a group without leaving our entire system). Review Source KK Kalynn K. Receptionist Hospitality Used the software for: 1-2 years ### "Palmetto Women's Center Reviews" December 19, 2018 5.0 Our business uses Mozeo to contact patients. This is an easy way for us to contact patients and not have a phone designated to this. Pros The ease of using Mozeo and how convenient it is. Cons Not having a way to have prepared text messages. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.