# Page 2 | Mozeo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Mozeo the right SMS Marketing solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145847/Mozeo/reviews

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Mozeo

4.7 (46)

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Last updated March 13th, 2026

# Page 2 - Reviews of Mozeo

## Showing most helpful reviews

Showing 26-46 of 46 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HB

Heather B.  
Owner/CEO  
Retail  
Used the software for: 6-12 months

### "Excellent marketing tool for the right price"

May 18, 2018

5.0

Pros

Easy to use interface makes sending text message very easy and fast. I appreciate that I can cut and paste old messages and then edit so I don't have to retype everything. easy search function for customer info.

Cons

customers state they have tried unsuccessfully to un-enroll using the STOP function. we end up going in to manually unenroll them.

Review Source

JB

John B.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great Mass Text Messaging Company, was able to send out thousands of texts to clients"

May 15, 2018

5.0

it was a huge time saver, and I was able to reach out to thousands of people via text message with one simple message .

Pros

Simple and easy to use . Straight forward, does the job and the price is awesome . Also, I liked the fact that i was able to use a local number with the account to make it more authentic . And I like the new feature now that exceeds 160 characters .

Cons

The user interface is wonky at best . I also accidentally sent out a text message to EVERYONE in my address book, and the second I noticed I did it, there was no way to "cancel" or "undo" my action. This was extremely embarrassing. I will have to be more careful next time, but there should be an emergency stop button in my opinion .

Review Source

KM

Keith M.  
owner  
Consumer Services  
Used the software for: 6-12 months

### "Having a text message system has helped my dry cleaning and laundry delivery business tremendously."

May 21, 2018

5.0

It has streamlined communications with my customers. The customers love it.

Pros

It keeps a database of all my text recipients and I can easily blast a text to all of them, if needed, or individually.

Cons

The text are limited in number of characters, which can be restrictive at times. But they've made some changes which allow you to double up on characters.

Review Source

JG

Jen G.  
marketing  
Retail  
Used the software for: 2+ years

### "customer support does not exist"

November 21, 2019

4.0

Love texting- we see immediate results in sales when we send out a text - the customer service does not exist - its a joke- would not recommend based only on that - there are too many options for around the same price that will help you immediately

Pros

I liked it as long as everything is going well - the minute you need help you have hours to wait

Cons

customer support - You should not have to wait hours to figure out why your text is getting sent one at a time so it will take DAYS to send your text that should be out in a matter of minutes.

Reason for choosing Mozeo

currently looking for a new program

Review Source

BK

Brett K.  
Manager  
Retail  
Used the software for: 6-12 months

### "Mozeo..funny name easy to us"

August 14, 2018

5.0

I like it for what we use it for. we dont do any marketing with it, we use it to contact existing customers that are waiting on custom products , orders etc.

Pros

It's simple, easy and anyone with out any experience can use it. No Monthly fee.

Cons

everything you check messages you need to log in each time, a little irritating. New unread message do not go to the top.

Review Source

FA

Franco A.  
Loan Coordinator  
Real Estate  
Used the software for: 6-12 months

### "It is a good product, it can be great"

May 21, 2018

4.0

The best part is that its incredibly effective

Pros

Its very effective, everybody can handle it, you cut off the hassle of making a long phone call, with this you get to the point

Cons

The intake of information es to long, feeding with this information and then going to the sending a text to many steps

Review Source

AC

Anna C.  
Program Coordinator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great Product!"

May 1, 2019

5.0

Pros

It's very user friendly, easy to manage and really helped out our clientele!

Cons

So far, I have no complaints! The messaging system does exactly what we need.

Review Source

GL

Georgeann L.  
Owner  
  
Used the software for: 6-12 months

### "Top Notch Customer Service"

May 21, 2018

5.0

Pros

Easy to use... I've had to use customer service several times and they were extremely responsive and helpful!

Cons

I really can't think of anything that I dislike about using this software. Everything is very user friendly.

Review Source

CM

Cherie M.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Best Program Ever!!!"

August 14, 2018

5.0

Mozeo has helped me grow my business. Very simple to use and affordable enough to send emails for each of my Live Shows.

Pros

Mozeo is so easy to use and is simply Amazing!!!

Cons

There is no con in my opinion. Affordable and Easy.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great Product, Easy to Use, and Reliable"

December 18, 2018

5.0

Pros

The software is very reliable, I know I can depend on it to have each message reach every person I am sending it to.

Cons

If I send out a mass text message blast, the message I sent out doesn't show up in the conversation. So I can't always tell which message my clients are referring to.

Review Source

MM

Marianne M.  
Lsp  
Insurance  
Used the software for: 6-12 months

### "works great!"

February 15, 2019

5.0

overall good and satisfied!

Pros

easy to text clients on! live updates on texts, sends real time dates!

Cons

wish you could upload lists easier for daily new contacts

Review Source

MA

Melody A.  
Children's Ministry Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "Great App!"

August 14, 2018

5.0

Pros

It is very user-friendly and works well!

Cons

I wish there was a way to pull up all your names and just go down the list and click the ones you want to add to that group.

Review Source

ES

Erica S.  
Creative Director  
Religious Institutions  
Used the software for: 2+ years

### "I've been happy with the product. "

May 23, 2018

4.0

A way to be able to communicate on a larger scale with our users via text.

Pros

It's user-friendly, has an easy way to update and keep track of contacts. You can import from CSV or update users one and a time.

Cons

It has some glitches sometimes when sending text messages that are scheduled. It seems like the schedule portion is the problem

Review Source

DK

David K.  
Owner  
  
Used the software for: Less than 6 months

### "Easy to use. I have a dedicated local number to communicate with customers. "

July 10, 2018

4.0

One on one personal contact and fast delivery.

Pros

Super simple to set up. One time fee for Local dedicated number. No set up and monthly fees. pay only for what you use. Im a brick and mortar business that likes one on one communication and we have many customer that will order custom items and we communicate via sms.

Cons

They still have a few items to work out. Like unread message need to go to the top. Easer to read font colors It's a little more expensive than others.

Review Source

NB

Nichole B.  
Assistant County Attorney  
  
Used the software for: 1-2 years

### "Convenient & affordable"

May 18, 2018

4.0

Convenience

Pros

Mass text messages to all clients is extremely fast and easy. Adding & removing contacts is quick. Never had an issue requiring customer service.

Cons

Not able to select multiple contacts to create a group w/ ease. Sorting contacts doesn't work well either. Would like opt out notifications.

Review Source

AA

Angela A.  
licensed producer  
Insurance  
Used the software for: 6-12 months

### "Great but needs a small (but big) fix"

December 18, 2018

5.0

Pros

Ease of use and effective means of communication.

Cons

Times out WAY too quick and requires repeat log ins.

Review Source

CD

Craig D.  
Manager  
Entertainment  
Used the software for: 6-12 months

### "Gets the basics done"

January 5, 2019

4.0

Overall the product is good, the uber cheap pricing is an additional selling point.

Pros

Simple interface, sends texts out quickly

Cons

Lack of features such as being able to sort contacts into different groups easily. Sending MMS messages also confusing.

Review Source

FL

Fabian L.  
IAM Organizer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "This app is a definite go to for me. I use it religiously because it works. "

May 18, 2018

5.0

I'm able to send and receive information connecting with ease. For a busybody who is away from a desk on the regular, it can't be beaten. This is the third app that I tried and by far the best. I will be staying with Mozeo because it works with what I do.

Pros

I like the ease of use when sending video and flyers. Getting notified when someone responds to Mozeo is absolutely convenient. Phone accessibility and ease of use helps tremendously when on the go.

Cons

not Sure yet. I can't speak against something unless I have issues. The only issue I had was self induced. If I had listened from the beginning, there would not have been an issue.

Review Source

CH

Crystal H.  
Customer Service.  
Telecommunications  
Used the software for: Less than 6 months

### "Mozeo is Great!"

December 18, 2018

5.0

My experience with Mozeo was great!

Pros

Easy to use. Mozeo gave me no problems ever!

Cons

Nothing! Mozeo is very easy and convenient to use!

Review Source

JC

Joe C.  
Owner  
Retail  
Used the software for: 1-2 years

### "My Mozeo review"

August 14, 2018

5.0

Very easy to use.

Pros

I like that there are no contracts, pay for what I use.

Cons

No complaints at this time but if anything changes I'll write another review.

Review Source

MW

Matt W.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Good product for the value"

February 22, 2019

4.0

Pros

Ease of use and site. It is pretty simple to navigate as well.

Cons

it is tough to change contacts and add/remove them

Review Source

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