--- title: "EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is EZ Texting the right Customer Engagement solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145848/Ez-Texting/reviews/" page_type: "reviews" language: "en" --- EZ Texting 4.5 (273) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 7th, 2026 # Reviews of EZ Texting Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews JJ Jessica J OwnerSports, 2 - 10 employeesUsed the software for: 6-12 months. “I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting.“ June 5, 2026 TH TaRhonda H Board MemberReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc…“ January 8, 2025 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts.“ May 21, 2026 BK Bob K Director of OperationsLibraries, 201 - 500 employeesUsed the software for: 1-2 years. “I cannot think of anything to add here, so just adding text to get to 100 minimum character length.“ May 26, 2026 AW Alan W Digital SpecialistHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent.“ June 2, 2026 CR Coach R FounderConsumer Services, Self-employedUsed the software for: Less than 6 months. “The only con I can say is there is one person who I get alerted received a group text that she is not on. When I ask her however, she does not get it.“ May 22, 2026 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work.“ May 21, 2026 JM Jennifer M Senior Program CoordinatorProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vance M. BROKER Real Estate Used the software for: 2+ years ### "Happy Text" July 14, 2025 5.0 Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now begining to use it in my everyday prospecting! Pros This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients. Cons It get's a little tricky when I cut and paste. Had to take a minute to learn what works and what does not. Review Source Response from EZ Texting July 17, 2025 Hi Vance, Thank you for sharing your experience! It’s awesome to hear how EZ Texting has helped you stay connected with your team and clients, and that you’re now incorporating it into your prospecting efforts. If you haven’t already, we recommend checking out our Workflows feature. It’s a great tool for automating follow-ups and nurturing prospects. Many of our real estate users find it helpful for keeping conversations going with leads without the extra manual effort. We're glad to have you with us these past three years and excited to see how you continue growing your outreach! JC Jeff C. Marketing Director Restaurants Used the software for: 2+ years ### "Quality Product, Credits Can Get Expensive Though" February 25, 2026 4.0 Customer support is responsive when you have questions, overall it's a good product, We use it frequently for our bar and restaurants. Pros Easy to work with, the product itself has a fair amount of features. Easy to understand for non technical people. Cons We're on a grandfathered plan, the credits they provide for an annual subscription has grown kinda out of whack compared to the size of our list. So in general, credits have become very expensive given we have a large list. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting Pricing at the time was a little cheaper, easy setup. Review Source Response from EZ Texting March 2, 2026 Hi Jeff, Thank you for your review! We’re glad to hear the platform has been easy to use and that you’ve found value in the features and responsive support. We also appreciate your feedback about credits and list size. As contact lists grow, usage patterns can change. If you’re open to it, we’d be happy to review your account and explore options that may better align with your current list size and messaging needs. Thank you again for sharing your experience. We appreciate your continued business! TD Torski D. Owner Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ease of setup. Not easy getting older adults to login." May 26, 2026 3.0 Setup was easy peasy. I'm still having issues getting my active older adults to sign-up without challenges. Pros I appreciate the ease of the application. I also appreciate the young lady that walked me thru set-up as an administrator. Cons I still haven't been contacted about technical issues. Help PLEASE! I'm sharing the number with members but they need an acknowledgement that the text setup was successful. Review Source FI Francesco I. Head of Marketing Financial Services Used the software for: 2+ years ### "Seamless campaigns, robust workflow automation, and" May 21, 2026 5.0 Pros As a marketer, I've used EZ Texting for over 10+ years now, across multiple different industries and business types - from consumer social apps to investing / fintech platforms. Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work. Additionally, I use their A/B testing feature to do split tests to gauge which SMS copies are resonating best with our audience to use the top converting copy at all times. EZ texting has fantastic safety features as well, helping ensure our messages are compliant and secure for our audience (love the two-factor authentication as well). Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts. Cons Honestly, none! I think EZ texting is the most user-friendly SMS platform for marketers, and their support team is always available for assistance. Review Source Response from EZ Texting May 22, 2026 Hi Francesco, Thank you so much for your incredible review and for trusting EZ Texting for more than 10 years across so many different industries! It means a lot to hear how features like Workflows have helped save time, optimize messaging performance, and support your marketing efforts at scale. We sincerely appreciate your continued support and partnership over the years! Thank you for taking the time to share your experience. MJ Michelle J. Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Loved the ease of using, need more from the app." November 24, 2025 4.0 Lots of unnecessary promo emails- but very glad for how easy it is to use and how easy to track how many texts we've sent. I appreciate ability to duplicate, schedule or send recurring messages. Pros Like the quick contact list adding with copy and paste. We give opt in our online registration for our community center's after school programs and utilize EZ Text for program updates for parents. It's so helpful to update quickly from our spreadsheet. Cons The app used to be helpful but is not not helpful at all. For whatever reason, I'm not able to send texts to our ready made groups. The functionality of the app version is not great compared to the easy use of the web browser version. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing EZ Texting I looked up blog posts comparing texting sites- price was right for our use. Review Source Response from EZ Texting December 3, 2025 Hi Michelle, Thank you for sharing your experience with EZ Texting! We’re so glad to hear that adding contacts quickly, updating parents from your spreadsheets, and sending program notifications has been helpful for your community center. We also appreciate your feedback about the mobile app. While the web browser version offers full functionality, the current app is more limited. Your comments are helpful as we work on future improvements. Thank you as well for your insights about email volume. We aim to keep customers informed of new features, and your feedback helps us refine how we communicate. JJ Joshua J. Founder and Organizer Entertainment Used the software for: 6-12 months ### "EZ texting lives up to its name, really is easy!" November 18, 2025 5.0 I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host. Pros It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily. Cons I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing EZ Texting I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need. Review Source Response from EZ Texting November 21, 2025 Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows. NW Nancy W. Human Resources Manager Printing Used the software for: 2+ years ### "EZtexting is super Easy!" July 10, 2025 5.0 This platform has been an amazing tool for communicating with multiple shifts and front office personnel. Pros Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie. Cons Have not had any issues at all with EZ Texting. This has been one of the easiest texting platforms I have used. Reason for choosing EZ Texting Ease of use was better with EZ Texting service. Review Source Response from EZ Texting July 14, 2025 Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help! PM Pamela M. Site Director Research Used the software for: 6-12 months ### "EZ Texting Review" July 14, 2025 5.0 Had no experience using a texting service, and EZ Texting was an easy process to implement. Very happy with the platform and support. Pros Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates. Cons Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support Reason for choosing EZ Texting Better reviews than other texting service providers Review Source Response from EZ Texting July 21, 2025 Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success! MC Marlene C. Owner Public Relations and Communications Used the software for: 1-2 years ### "Simply Effective!" July 11, 2025 5.0 I have a GREAT experience with EZ Texting every time, from uploading new lists, adding new contacts to existing campaigns on the fly to the delivery rates and response. Pros Super simple to use with all the features our Agency is looking for in a bulk texting platform at a reasonable price! Delivery percentages are high, response rates are too! Cons I really don't have any cons. I've used other bulk texting platforms and EZ Texting lives up to it's name, EZ. Which is what I need. Switched from [SinglePlatform](https://www.capterra.com/p/178233/SinglePlatform/) Too expensive and complicated to set-up and use. Review Source Response from EZ Texting July 16, 2025 Hi Marlene, Thank you for the fantastic feedback! We’re so glad EZ Texting has been such a great fit for your agency and that you’re seeing strong delivery and response rates. We love knowing EZ Texting is helping you connect efficiently. Thanks for trusting us to support your outreach! MP Macy P. Executive Civic & Social Organization Used the software for: 6-12 months ### "Great Value and Great Results" November 18, 2025 5.0 It has been very easy to use! And our community gets real time updates. Any staff can figure it out in a breeze! Pros It is easy to use and community members love it! They found it to be a good way to get information and keep up to date. Cons The credits didn’t fully make sense at the start for us. It was hard to follow what links use up and what we can’t send. Alternatives considered [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) Reason for choosing EZ Texting Cost, effectiveness, customer service, and ease. Review Source Response from EZ Texting November 21, 2025 Hi Macy, Thank you so much for sharing your experience! We're thrilled to hear that EZ Texting has been easy for your team to use and that your community members enjoy receiving timely updates. We appreciate your feedback about credits and link usage. We know this can be confusing at first, and we’re always working to make it clearer. If you ever have questions about how credits work or what affects usage, our support team is here and happy to walk you through it. Thanks again for sharing your feedback! BP Bob P. Director of Technology Support Real Estate Used the software for: 1-2 years ### "Reliable, Easy-to-Use Text Marketing Platform That Delivers Results" February 25, 2026 5.0 Our overall experience with EZ Texting has been extremely positive. The platform is easy to learn and quick to implement, allowing our team to start sending campaigns, reminders, and alerts almost immediately. Pros We’ve had a very positive experience using EZ Texting for business communication and marketing. The platform has a minimal learning curve, and our team was able to get up and running quickly thanks to its intuitive dashboard and easy setup. Features like keywords, auto-responders, and campaign tools are simple to configure without technical expertise. We also appreciate the built-in compliance and opt-in tools, which give us confidence that we’re communicating with customers in a secure and responsible way. From a value standpoint, EZ Texting delivers strong ROI. The ability to send promotions, reminders, and especially time-sensitive alerts quickly makes it a powerful and dependable communication channel. Message delivery is fast and reliable, making it ideal for urgent updates and customer engagement. Overall, it has helped us streamline communication, improve response rates, and stay better connected with our audience. Cons Pricing can add up as your contact list grows, especially if you send frequent campaigns. Some advanced features and integrations also take a bit of time to fully explore and optimize, so there’s a small learning curve once you move beyond the basics. Review Source Response from EZ Texting March 9, 2026 Hi Bob, Thank you for the thoughtful review! We’re glad to hear EZ Texting has been easy for your team to adopt and that features like keywords, auto-responders, and campaigns are helping you communicate quickly and effectively. We also appreciate your feedback on pricing and advanced features as your usage grows. It’s great to know the platform is helping improve engagement and streamline communication with your audience. SV Stephen V. CO-Owner Entertainment Used the software for: 6-12 months ### "Great Service" February 25, 2026 5.0 Great! It helps us reach clients and get calls scheduled all the time! There are many people I would have never gotten on the phone without EZ texting! Pros Love how easy it is to use and make campaigns. It's great for getting in contact with people who don't use email as often. Cons Nothing. They have fixed issues through the years and appear to listen to their consumers. I'd be surprised if someone was able to come up with a negative. Review Source Response from EZ Texting February 27, 2026 Hi Stephen, Thank you so much for your kind words! It’s especially great to know EZ Texting has helped you reach more clients and get calls scheduled. That’s exactly the kind of impact we love to hear about. We also truly appreciate your note about improvements over the years. Listening to our customers and continuing to evolve the platform is incredibly important to us. JJ Jodi J. HR Manager Machinery Used the software for: 1-2 years ### "Great service for company wide communication while meeting our budget." February 26, 2026 5.0 Positive experience. Setup was easy, software is intuitive, pricing is fair, and the service works as it should. Pros Easy and intuitive. We utilize EZ Texting for company wide communication. Works great and the pricing is able to meet our budget. Cons At time's texts require review, which can be frustrating for what we're using the service for, but it seems to have a very quick turnaround. Review Source Response from EZ Texting March 2, 2026 Hi Jodi, Thank you for your review! We’re glad to hear EZ Texting has been easy to set up, intuitive to use, and a good fit for your budget. We understand that occasional message reviews can feel frustrating. These periodic reviews are required to help protect your account, maintain deliverability, and safeguard SMS recipients. We’re glad to hear turnaround times have been quick, and we appreciate your patience when they occur. Thanks again for sharing your experience! LB Lance B. Maketing Manager Farming Used the software for: 2+ years ### "Easy Customer Contacts" February 25, 2026 5.0 We have been using EZ Texting for over 5 years. Their platform gives us the best options to contact our customers. Pros Easy website to work with. I was able to upload our customer database to their platform. This made it super simple to get in touch with our customers on the very first day. Cons EZ-Texting is a great company to work with. I have no complaints about their product. We have been using their product to contact our customers about sales events and promotions. Review Source Response from EZ Texting February 27, 2026 Hi Lance, Thank you for your review and for being a customer for over 5 years! It's great to hear the platform made it easy to upload your database and start reaching customers from day one. We look forward to supporting your business for years to come. MS Michele S. Operations Director Real Estate Used the software for: 2+ years ### "Great for internal communications." July 14, 2025 4.0 I find it easy to use and definitely gets more attention especially over emails for last minute reminders or to share news. Pros We use this for texting with our coworkers with news on upcoming meetings, events and news... at least 2 to 3 times a week. It works well for these communications. Cons If we use an emoji or special character it uses so many more credits so we do not tend to use these which is a shame. Also if we need to purchase more credits it auto sends the message without the option to revert to scheduling. Review Source Response from EZ Texting July 22, 2025 Thank you for sharing your experience! It’s great to hear EZ Texting has been such an effective tool for keeping your team informed and engaged. We appreciate your feedback about emojis and special characters using additional credits. This happens because certain characters require a different message encoding that carriers treat as multiple messages. We’re so glad EZ Texting is helping you cut through the noise and get important updates to your coworkers quickly! VR Verified Reviewer Manager Owner Entertainment Used the software for: 1-2 years ### "Good Service" November 18, 2025 4.0 EZ Texting has met my needs for mass communication. It is not perfect, but very good for what it does. Pros Easy to use. Easy to upload the contacts that you need. The ability to upload pictures and links is also helpful. Scheduling messages. Cons It take a little bit of time to get the hang of character count. It is also important to let clients know to check spam folders as even after consent the texts can still get forwarded to a spam folder. Review Source Response from EZ Texting November 21, 2025 Thank you for taking the time to share your experience with EZ Texting! We’re so glad to hear that the platform has been easy to use, from uploading contacts to adding images, links, and scheduling messages. We also appreciate your thoughtful feedback. Character counts can take a little time to get used to, and we’re continually working to make that clearer and easier to manage. We also understand how important reliable delivery is. If you ever have questions about improving deliverability or need support, our team is here and happy to help. JJ Jessica J. Owner Sports Used the software for: 6-12 months ### "Makes my effort --EASY!" June 5, 2026 5.0 Pros EZ Texting provides a very user friendly interface. The service is consistent and reliable. I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting. Cons I really don't have too many cons. I do wish there were a way to text 2 images out vs. just one image. Review Source SH Steven H. Partner Consumer Services Used the software for: 1-2 years ### "Fantastic tool for direct advertising!" July 15, 2025 5.0 It’s a phenomenal program! We use social media, radio advertising, print ad, advertising, and others. But, our EZ Texting text thread is the most important tool that we use! Pros The ease of use and the willingness for my rep to help is awesome! EZ Texting is the most important marketing tool that we use! Cons Not being able to buy plans with a higher number of available credits. I would pay more for a plan that comes with 500 credits per month. Review Source Response from EZ Texting July 22, 2025 Hi Steven, Thank you for the feedback! We’re thrilled to hear EZ Texting has become such an important part of your marketing mix and that your rep has been so helpful. We appreciate your note about wanting a plan with more monthly credits. We do offer credit add-on packs that can be tailored to your usage needs. Please don’t hesitate to reach out to our support team. We’d be happy to help you select the right amount based on your needs. We’re so glad EZ Texting is helping you stay connected and drive results! DC Deanna C. CEO Food Production Used the software for: 6-12 months ### "Customer order engagement increased by over 50%" November 18, 2025 5.0 Excellent! Our customers order every month and weren't ordering by the deadlines. Email reminders weren't working very well, but since using EZ Texting our engagement has shot up and now most are making the deadlines. Pros EZ Texting makes it simple to send reminders to our customers, 86% of whom place orders on their phones. Thank you EZ Texting! Cons Sometimes it's not clear how to add contacts, but we have learned how to do bulk uploads, which has made our lives much easier. Review Source Response from EZ Texting November 21, 2025 Hi Deanna, Thank you for your review! We're thrilled to hear that EZ Texting has helped you reach customers more effectively. It’s great to know that text reminders have boosted engagement and helped more customers meet their monthly deadlines. We appreciate your note about adding contacts. We're glad bulk uploads are now making things easier for your team. If you ever need tips or have questions about contact management, our Support team is always here to help. Thank you again for choosing EZ Texting! AW Alan W. Digital Specialist Hospital & Health Care Used the software for: 6-12 months ### "Great Easy Texting Service" June 2, 2026 5.0 My experience has been excellent. If I need to get a text out, it's quick, inexpensive and gives me an immediate report on the results. Pros It is very easy to use, quick starting and you can get set-up fast. I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent. Cons I might like a better way to verify phone numbers that come into make sure they are all members our our team. Review Source PG Paula G. Owner Arts and Crafts Used the software for: 1-2 years ### "EZ Texring is Easy!!" July 10, 2025 5.0 It’s easy to use. No special knowledge needed, just log in, create your message and send! It gives me my instant marketing communication in one, easy to use platform. Pros The ability to communicate instantly with my customers. They are also able to respond to my texts which go straight to my inbox. Cons I wish pricing was lower or would be nice to get a discount when buying credits in bigger bulk amounts. Alternatives considered [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Reason for choosing EZ Texting Pricing and ease of use were the top factors Review Source RB Rini B. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fast and Easy" June 3, 2026 5.0 Its fast and easy and I can respond to incoming messages fast and easy. And it notifies when I get an incoming response. Pros The ease of pulling in contacts, creating campaigns and sending out messages. Its like 1-2-3. Done!! Cons That MMS messaging costs 3 credits. It makes it more expensive, especially, when the contact list is big. I use it for our group study. Review Source PP Paul P. Owner Alternative Medicine Used the software for: Less than 6 months ### "Good service and easy to use" November 19, 2025 5.0 Excellent so far. I will likely stay with them for a long time. It was very easy to on board and to maintain. Pros Really easy to use, reliable, easy to add contacts, good value for what I’m paying. I also really like the option to have a local phone number. Cons Even though it’s a good value my previous text service was free so a little bummed about paying but it’s a good deal. Review Source Response from EZ Texting November 24, 2025 Hi Paul, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use, reliable, and a good value. We also appreciate your feedback about the cost. We understand it can be an adjustment coming from a free service, and we’re grateful that you find EZ Texting to be a worthwhile and affordable solution. We’re committed to delivering strong value through reliability, ease of use, and the tools you need to stay connected.We’re so glad to hear your experience has been excellent so far, and we look forward to supporting you for a long time to come. GL Gerald L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "EZTesting - the answer to our marketing!" July 14, 2025 5.0 I needed a solution for mass texting for my marketing to former patients; without a doubt, EZTexting met all of our needs: easy to use, inexpensive, and very powerful. Pros Great support from the staff, easy to use (it takes me about 6 minutes to create the campaign and plug in the phone numbers and send it), and the interface is comfortable to look at. Cons I do my mass-texting once a month so I sometimes forget the steps and have to learn anew each month how to do our campaigns Review Source Response from EZ Texting July 21, 2025 Hi Gerald, Thank you for the kind words! We’re so glad to hear EZ Texting makes it quick and easy for you to create campaigns and stay connected with your former patients. We appreciate you choosing EZ Texting. AT Andrew T. Owner Restaurants Used the software for: 1-2 years ### "PLanning on using this for a long itme" January 14, 2025 5.0 Pros Ability to schedule texts is really helpful. and have conversations with people Cons would love a system where eithe credits would roll over or we didn't get charged credits. Also would lve an app that we could continue conversations with customers from phones Review Source Response from EZ Texting January 15, 2025 Hi Andrew, Thank you for your review and for sharing your experience! We're so glad to hear that the ability to schedule texts and have conversations with your contacts has been helpful. We appreciate your feedback about credit rollover and mobile accessibility. EZ Texting does offer monthly plans with rollover credits that expire after 60 days. If you need more detail, please reach out to our Support team at answers@eztexting.com We’re happy to help! We also offer an iOS app that enables seamless 1:1 text conversations directly from your phone, making it easier to manage customer interactions on the go. Thank you again for your input—it helps us make the platform even better. If there’s anything else we can assist with, feel free to reach out! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.