# EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZ Texting the right Emergency Notification solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145848/Ez-Texting/reviews --- EZ Texting 4.5 (273) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of EZ Texting Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Intuitive and user-friendly interface 97% positive reviews out of 60 Most reviewers indicate the platform is easy to navigate, making daily tasks efficient and accessible. Cost concerns and unclear pricing 44% negative reviews out of 54 Some reviewers feel pricing is high, with extra charges, unclear costs, and restrictions for growing usage. Fast and straightforward setup process 100% positive reviews out of 22 Most reviewers describe setup as quick and simple, allowing teams to get started without difficulty. Convenient message scheduling features 95% positive reviews out of 21 Most reviewers appreciate scheduling texts in advance, which helps organize reminders and timely updates. Steve E Outreach Specialist, 2 - 10 employees. "I liked the ability to send mass texts and schedule messages in advance." ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vance M. BROKER Real Estate Used the software for: 2+ years ### "Happy Text" July 14, 2025 5.0 Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now begining to use it in my everyday prospecting! Pros This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients. Cons It get's a little tricky when I cut and paste. Had to take a minute to learn what works and what does not. Review Source Response from CallFire July 17, 2025 Hi Vance, Thank you for sharing your experience! It’s awesome to hear how EZ Texting has helped you stay connected with your team and clients, and that you’re now incorporating it into your prospecting efforts. If you haven’t already, we recommend checking out our Workflows feature. It’s a great tool for automating follow-ups and nurturing prospects. Many of our real estate users find it helpful for keeping conversations going with leads without the extra manual effort. We're glad to have you with us these past three years and excited to see how you continue growing your outreach! BK Bob K. Director of Operations Libraries Used the software for: 1-2 years ### "Easy to set up and integrate into other services." May 26, 2026 5.0 Easy to set up and extend integrate into internal web services. Sending texts out for emergency tickets is much easier. Pros With the API, I was able to easily integrate to our internal home grown IT and Facilities ticketing system. Well done! Cons Nothing yet. I cannot think of anything to add here, so just adding text to get to 100 minimum character length. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing EZ Texting Price was right and integration worked easily. Review Source TD Torski D. Owner Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ease of setup. Not easy getting older adults to login." May 26, 2026 3.0 Setup was easy peasy. I'm still having issues getting my active older adults to sign-up without challenges. Pros I appreciate the ease of the application. I also appreciate the young lady that walked me thru set-up as an administrator. Cons I still haven't been contacted about technical issues. Help PLEASE! I'm sharing the number with members but they need an acknowledgement that the text setup was successful. Review Source FI Francesco I. Head of Marketing Financial Services Used the software for: 2+ years ### "Seamless campaigns, robust workflow automation, and" May 21, 2026 5.0 Pros As a marketer, I've used EZ Texting for over 10+ years now, across multiple different industries and business types - from consumer social apps to investing / fintech platforms. Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work. Additionally, I use their A/B testing feature to do split tests to gauge which SMS copies are resonating best with our audience to use the top converting copy at all times. EZ texting has fantastic safety features as well, helping ensure our messages are compliant and secure for our audience (love the two-factor authentication as well). Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts. Cons Honestly, none! I think EZ texting is the most user-friendly SMS platform for marketers, and their support team is always available for assistance. Review Source Response from CallFire May 22, 2026 Hi Francesco, Thank you so much for your incredible review and for trusting EZ Texting for more than 10 years across so many different industries! It means a lot to hear how features like Workflows have helped save time, optimize messaging performance, and support your marketing efforts at scale. We sincerely appreciate your continued support and partnership over the years! Thank you for taking the time to share your experience. BC Bridget C. Office Manager Oil & Energy Used the software for: 6-12 months ### "Excellent App" June 4, 2026 5.0 We used EZ Texting all winter in inform our clients of their upcoming delivery and it worked awesome Pros LOVE how easy this is to use and send and schedule bulk texts quickly. This helped our business save valuable time making sure customers were ready for their deliveries, especially in the snow. Cons I wish the the basic package had a simple auto reply that this line is not monitored. Its amazing how many recipients respond with emergency questions. Review Source KV Kristin V. People Operations Manager Industrial Automation Used the software for: 2+ years ### "No Issues- easy to use" May 29, 2026 5.0 Great- been a customer for almost 4 years! Use it daily, would highly recommend to anyone needing to see out mass communications Pros Easy of use to communicate with our team. Makes is so convenient for them also to have a number to use for calling in sick or ask questions. Cons Nothing, works great for what we use it for. Shouldn't have a minimum word count, lol- nothing to say! Review Source MS Mark S. Owner Sports Used the software for: 1-2 years ### "Great service!" May 21, 2026 5.0 Pros EZ Texting provides a great service that allows me to connect with my customers. I have seen an increase in the amount of sales and buyer retention while using the service. Cons I wish there were more options for pricing levels and bigger discounts when purchasing extra credits. Review Source Response from CallFire May 26, 2026 Hi Mark, Thank you for your review! We’re thrilled to hear that EZ Texting has helped you better connect with your customers and contribute to increased sales and buyer retention. That’s exactly the kind of impact we strive to support. We also appreciate your feedback regarding pricing options and discounts for additional credits. Input like yours is valuable as we continue evaluating ways to provide more flexibility and value for customers with growing messaging needs. Thank you again for taking the time to share your experience and for choosing EZ Texting! DT Dawn T. HR Manager Construction Used the software for: 2+ years ### "EZ texting for the win! " May 26, 2026 5.0 Great product - would recommend to anyone looking for a low cost easy way to reach your employees/customers/applicants. Pros Easy to use, very effective communication tool with employees and applicants. I have used for several years with no issues. Cons Cannot tell if message was read - I do like the feature that allows you to see messages that bounced so you can reach out for an updated phone number. Review Source AA Alex A. HR Director Human Resources Used the software for: Less than 6 months ### "A Game Changer for Workplace Communication" May 26, 2026 5.0 EZ Texting has truly helped us revolutionize communication within our office and across our teams. The platform has made it easier, faster, and more efficient to connect with employees in real time, especially when important updates need to be shared quickly. It has become one of the best communication tools we have implemented, and the ease of use has made a noticeable difference in how we keep our team informed and engaged. We are extremely pleased with the platform and would highly recommend EZ Texting to any organization looking to improve internal communication. Pros What I liked most about EZ Texting is how much it has improved and streamlined our communication with our teams. The platform is easy to use, reliable, and allows us to send important updates quickly and efficiently. It has truly helped us revolutionize communication across our office by making it easier to keep employees informed, connected, and engaged. Overall, EZ Texting has been one of the best tools we have implemented for team communication. Cons The only area I would say could be improved is having more customization options for reporting and message organization. The platform itself has been extremely helpful and easy to use, but as our communication needs continue to grow, it would be nice to have even more flexibility in tracking engagement, organizing campaigns, and pulling quick insights. Overall, this has been a very minor concern compared to the overall value EZ Texting has brought to our team. Review Source MH Marie H. CEO Media Production Used the software for: 6-12 months ### "Intuitive Software but Can't Text Internationally" May 21, 2026 4.0 Pros I love how intuitive the software is. It's very easy to learn and there is a surprising amount of functionality! Cons I wish you could text international numbers. I have many international customers and I can't text them. Review Source NW Nancy W. Human Resources Manager Printing Used the software for: 2+ years ### "EZtexting is super Easy!" July 10, 2025 5.0 This platform has been an amazing tool for communicating with multiple shifts and front office personnel. Pros Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie. Cons Have not had any issues at all with EZ Texting. This has been one of the easiest texting platforms I have used. Reason for choosing EZ Texting Ease of use was better with EZ Texting service. Review Source Response from CallFire July 14, 2025 Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help! PM Pamela M. Site Director Research Used the software for: 6-12 months ### "EZ Texting Review" July 14, 2025 5.0 Had no experience using a texting service, and EZ Texting was an easy process to implement. Very happy with the platform and support. Pros Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates. Cons Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EZ Texting Better reviews than other texting service providers Review Source Response from CallFire July 21, 2025 Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success! KJ Kym J. MARKETING Marketing and Advertising Used the software for: Less than 6 months ### "EZ Texting: A Simple, Effective SMS Tool with Room for Improvement"" July 16, 2025 5.0 My overall experience with EZ Texting has been positive, especially in the context of marketing for garage door services in San Diego and Los Angeles. The platform is very user-friendly, allowing for easy campaign setup and quick contact uploads. I found creating and sending messages to customer groups to be intuitive, and features like scheduling and automation helped streamline communications. The ability to launch targeted marketing campaigns was efficient and contributed to higher engagement rates with customers. However, there were some notable frustrations. The absence of a dedicated mobile app can be inconvenient for managing on-the-go responses. Occasionally, there were issues with bulk messaging reliability, and the contact management system could be cumbersome when updating existing lists. Also, the credit pricing system isn't always transparent, making budgeting for campaigns harder. Despite these drawbacks, EZ Texting facilitated timely outreach and follow-up, improved customer engagement, and made it easy to promote special offers or reminders to local clients. For small businesses that require a straightforward solution for SMS marketing, it remains a strong and effective choice. Pros what stood out most was how remarkably easy EZ Texting is to use, its quick setup, feature-rich yet simple platform, and strong customer results and support. It truly delivers on its promise of making text marketing accessible and effective for all skill levels. Cons the most significant downsides highlighted include poor customer support, high and unclear pricing, limited app/mobile experience, occasional technical glitches, and contact management frustrations. These drawbacks can seriously impact businesses that need reliable, instant communication and responsive assistance. Review Source JM Jim M. National Sales Director Financial Services Used the software for: 1-2 years ### "I have had a great experience!" July 10, 2025 5.0 I have now been with the program for a little over a year and i've had a great experience overall! I would recommend it to anyone wanting to communicate regularly to their clients, teams or anything else. Pros I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip campaigns, it has been a great experience. Before EZ Texting, I had never used any program like this before, and it was simple to set up. Cons Sometimes, understanding what campaigns to use for different circumstances we're slightly confusing, even though I was able to figure that out. Review Source Response from CallFire July 16, 2025 Hi Jim, Thank you for sharing your experience! We’re so glad to hear how EZ Texting has made it easy to set up campaigns and stay connected. We appreciate your feedback about understanding which campaigns to use in different situations. Our team is always looking for ways to make that even clearer. If you ever want tips or suggestions for campaign types, we’d be happy to help. We’re honored to have your recommendation! SJ Shawnta J. Chief Executive Associate Program Development Used the software for: 6-12 months ### "EZ to use and good options" November 24, 2025 4.0 The overall experience is good. Easy to use. The prices are reasonable and the features are easy to use. I appreciate the delivery notifications to my mobile phone too. Pros The software is self-explanatory and easy to use. I like that I can respond to texts directly from the software and am able to track links. I really like the scheduling feature and that I am able to create different groups. I also like that I can temporarily suspend coverage. Cons I haven't figured how to use it from from my phone. I haven't seen options for integration with other software. Review Source Response from CallFire December 3, 2025 Hi Shawnta, Thank you for taking the time to share your experience! We're glad to hear that EZ Texting has been easy to use and that features like scheduling, link tracking, group creation, and pausing coverage have been helpful for your workflow. Regarding mobile access, you can use EZ Texting from your phone by logging in through your mobile web browser. Our Help Center has a an article outlining how to create a shortcut on your home screen, so you can access your account quickly, just like an app. As for integrations, EZ Texting connects with several platforms, including HubSpot, Squarespace, Mailchimp, Constant Contact, and more than 6,000 apps through Zapier. If you have questions about integrations with a specific software, our team is happy to assist. Thank you again for your feedback and for being part of the EZ Texting community! JP James P. Director of Information Technology Real Estate Used the software for: 1-2 years ### "Super easy to use and cost-effective" July 14, 2025 5.0 I use this app to communicate with tenants and quickly disseminate important information. It’s easy to use, affordable, and makes it simple to manage and organize different types of messages. It’s been a reliable tool for staying connected with our residents Pros Super easy to use and cost-effective. It makes organizing and distinguishing between different categories effortless. Highly recommend for anyone looking for a simple, efficient solution Cons I really have no issues with the program. It's been very easy to use overall. My tenants appreciate receiving texts, and it’s made communication much smoother on our end. It’s been a reliable and effective tool for staying in touch with residents Review Source Response from CallFire July 21, 2025 Hello James, Thank you for the kind words and for sharing how EZ Texting has streamlined communication with your tenants! We’re so glad to hear it’s been an easy, cost-effective, and reliable tool for you and that your residents appreciate the updates. Making communication simple and efficient is exactly what we strive for. RD Robert D. President Financial Services Used the software for: 6-12 months ### "Great service that is professionally managed." July 11, 2025 5.0 The service is managed by professionals who want you to have the best experience possible, and they want your business to succeed in our ever changing digital world. Pros EZTexting is very easy to use and has all the tools needed to successfully send out SMS text alerts! Cons They do a thorough check of who you are and the nature of your business. So this may seem as a negative, but really it's a positive! It maintains a professional service for most businesses. Review Source Response from CallFire July 17, 2025 Hi Robert, Thank you for the kind words! We’re so glad you find EZ Texting easy to use and has the tools you need to succeed. You’re absolutely right about our verification process. It is designed to protect businesses and ensure a professional, trusted messaging experience for everyone. We’re thrilled to be part of helping your business thrive in today’s digital world. Thanks for being with us! SE Steve E. Outreach Specialist Education Management Used the software for: 6-12 months ### "Reliable and Easy Mass Texting" February 25, 2026 5.0 Overall, it’s a solid tool for group communication. It works well for reminders, announcements, and quick updates. Good for straightforward communication. Pros The platform is easy to use and quick to set up. I liked the ability to send mass texts and schedule messages in advance. The contact management tools and templates saved time, and delivery rates were strong. It’s helpful for organizations that need consistent communication with large groups. Cons Pricing can get expensive as your contact list grows. Some advanced features are limited unless you upgrade. Review Source Response from CallFire February 27, 2026 Hi Steve, Thank you for your thoughtful review. It’s great to know you’re seeing strong delivery rates and that EZ Texting is supporting consistent communication with your groups. We also appreciate your candid feedback about pricing and advanced features. As contact lists grow, messaging needs can change, and we’re always happy to review plan options to ensure the best fit. Thank you again for sharing your experience! RJ Rebecca J. Benefits Analyst Food Production Used the software for: 6-12 months ### "Great Offering for Employee Comms" November 18, 2025 5.0 We absolutely love EZ Texting! It truly simplifies communication with our employees and makes staying connected effortless. Pros Uploading group contacts from a file is quick and straightforward, and the platform provides clear, detailed reporting for easy analysis. Cons Sending texts to a large group with lengthy messages can become expensive, as it consumes a significant number of credits. Review Source Response from CallFire November 21, 2025 Hi Rebecca, Thank you for sharing your experience with EZ Texting! We're delighted to hear that uploading contact groups has been quick and easy, and that our reporting tools are helping you analyze your outreach effectively. We appreciate your feedback about credit usage. Longer messages can use more credits, and we understand how that can add up. If you ever want tips for optimizing message length or managing credits more efficiently, our team would be happy to help. Thank you again for your kind words and for choosing EZ Texting. We’re thrilled to support your communication needs! DC Deanna C. CEO Food Production Used the software for: 6-12 months ### "Customer order engagement increased by over 50%" November 18, 2025 5.0 Excellent! Our customers order every month and weren't ordering by the deadlines. Email reminders weren't working very well, but since using EZ Texting our engagement has shot up and now most are making the deadlines. Pros EZ Texting makes it simple to send reminders to our customers, 86% of whom place orders on their phones. Thank you EZ Texting! Cons Sometimes it's not clear how to add contacts, but we have learned how to do bulk uploads, which has made our lives much easier. Review Source Response from CallFire November 21, 2025 Hi Deanna, Thank you for your review! We're thrilled to hear that EZ Texting has helped you reach customers more effectively. It’s great to know that text reminders have boosted engagement and helped more customers meet their monthly deadlines. We appreciate your note about adding contacts. We're glad bulk uploads are now making things easier for your team. If you ever need tips or have questions about contact management, our Support team is always here to help. Thank you again for choosing EZ Texting! KS Kit S. Chair Religious Institutions Used the software for: Less than 6 months ### "It’s a whole vibe!!" November 25, 2025 5.0 It has been great so far. I have been able to save so much time but being able to just contact my members right from my phone! Pros It is easy to navigate and use! People always say this could’ve been an email, in my case this could’ve been a text and finding EZ Texting has made my life easy! Cons It can get pricey when you go more than 1 credit but it is still worth it because it saves me so much time in not having to send an email. Review Source Response from CallFire December 3, 2025 Hi Kit, Thank you for sharing your experience! We're so glad to hear that EZ Texting has made your communication easier and helped you save time. We appreciate your note about credit usage. Longer messages can use more credits, and we understand how that can add up. We’re always working to provide strong value, and we're happy to hear the time savings make a big difference for you. Thanks again for being part of the EZ Texting community. We’re here whenever you need support! BA Bob A. President Graphic Design Used the software for: Less than 6 months ### "A Great SMS Service!" July 10, 2025 5.0 We've tried many of the others and prefer ez texting. It's the best platform we've seen for contacting our clients. Pros It's a great way to contact all of our previous clients that have ordered from us in the past decade. Cons Everything is great. It's a wonderful service that we have been using at our company for several months. Review Source PP Paul P. Owner Alternative Medicine Used the software for: Less than 6 months ### "Good service and easy to use" November 19, 2025 5.0 Excellent so far. I will likely stay with them for a long time. It was very easy to on board and to maintain. Pros Really easy to use, reliable, easy to add contacts, good value for what I’m paying. I also really like the option to have a local phone number. Cons Even though it’s a good value my previous text service was free so a little bummed about paying but it’s a good deal. Review Source Response from CallFire November 24, 2025 Hi Paul, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use, reliable, and a good value. We also appreciate your feedback about the cost. We understand it can be an adjustment coming from a free service, and we’re grateful that you find EZ Texting to be a worthwhile and affordable solution. We’re committed to delivering strong value through reliability, ease of use, and the tools you need to stay connected.We’re so glad to hear your experience has been excellent so far, and we look forward to supporting you for a long time to come. PS Piet-Jan S. Community Outreach Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Very Happy to work with EZ Texting" December 18, 2024 5.0 My care program at our hospital has been using EZ Texting (and TellMyCell before the change) for a few years now. We use it to remind patients about their upcoming appointments and we have noticed a sharp decline in no-show rates. Messages via EZ Texting are short and clear and we are extremely happy with the ease messages are made and sent. Our patients do very much appreciate the timely reminders. Thank You EZ Texting! Pros The ease to create appointment reminders for our patients and the possibility for patients to respond to them. Cons So far I have not found anything that I really do not like when using EZ Texting Review Source Response from CallFire December 19, 2024 Hi Piet-Jan, Thank you for your wonderful review! We're delighted to hear that EZ Texting has been a valuable tool for your care program, helping to reduce no-show rates and improve communication with patients. Thank you for trusting us over the years, and we look forward to continuing to support your success! DH Danielle H. Marketing Non-Profit Organization Management Used the software for: 6-12 months ### "Ez text review " May 26, 2026 4.0 It was an enjoyable experience using ez text. I will recommend it for the following school year as it’s an efficient way to communicate, Pros I like that it is easy to use and cost efficient for a non for profit. I have no issues with it, would use it again. Cons At times pricing was unclear if you’re sending a sms message vs messages with urls or emojis I wish they was more clear. 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