--- title: "EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is EZ Texting the right SMS Marketing solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145848/Ez-Texting/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- EZ Texting 4.5 (273) [View alternatives](https://www.capterra.com/p/145848/Ez-Texting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of EZ Texting Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews JJ Jessica J OwnerSports, 2 - 10 employeesUsed the software for: 6-12 months. “I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting.“ June 5, 2026 TH TaRhonda H Board MemberReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc…“ January 8, 2025 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts.“ May 21, 2026 BK Bob K Director of OperationsLibraries, 201 - 500 employeesUsed the software for: 1-2 years. “I cannot think of anything to add here, so just adding text to get to 100 minimum character length.“ May 26, 2026 AW Alan W Digital SpecialistHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent.“ June 2, 2026 CR Coach R FounderConsumer Services, Self-employedUsed the software for: Less than 6 months. “The only con I can say is there is one person who I get alerted received a group text that she is not on. When I ask her however, she does not get it.“ May 22, 2026 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work.“ May 21, 2026 JM Jennifer M Senior Program CoordinatorProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Louis A. F. President Construction Used the software for: Less than 6 months ### "Great Texting solution" July 14, 2025 5.0 But overall I like the ease and features. The portal is easy to navigate. I wish there was a better price for the images to attach to texting overall. But I understand the phone carrier fees Pros Very easy to set up and transfer client data into the portal. I had the cab file ready and it was done within the first 20 minutes Cons For some reason we got many that we had verified but they responded with “Wrong name” “ I’m not (first name) Switched from [Podium](https://www.capterra.com/p/164285/Podium/) Podium was difficult to understand. The portal was not user friendly Review Source Response from EZ Texting July 17, 2025 Hi Louis, Thank you for your review! We’re so glad to hear that setup was quick and easy. If you’d like, our team can review your recipient list with you to help reduce “wrong name” replies and ensure your contacts are fully optimized. Thanks for choosing EZ Texting! MJ Michelle J. Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Loved the ease of using, need more from the app." November 24, 2025 4.0 Lots of unnecessary promo emails- but very glad for how easy it is to use and how easy to track how many texts we've sent. I appreciate ability to duplicate, schedule or send recurring messages. Pros Like the quick contact list adding with copy and paste. We give opt in our online registration for our community center's after school programs and utilize EZ Text for program updates for parents. It's so helpful to update quickly from our spreadsheet. Cons The app used to be helpful but is not not helpful at all. For whatever reason, I'm not able to send texts to our ready made groups. The functionality of the app version is not great compared to the easy use of the web browser version. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing EZ Texting I looked up blog posts comparing texting sites- price was right for our use. Review Source Response from EZ Texting December 3, 2025 Hi Michelle, Thank you for sharing your experience with EZ Texting! We’re so glad to hear that adding contacts quickly, updating parents from your spreadsheets, and sending program notifications has been helpful for your community center. We also appreciate your feedback about the mobile app. While the web browser version offers full functionality, the current app is more limited. Your comments are helpful as we work on future improvements. Thank you as well for your insights about email volume. We aim to keep customers informed of new features, and your feedback helps us refine how we communicate. TD Torski D. Owner Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ease of setup. Not easy getting older adults to login." May 26, 2026 3.0 Setup was easy peasy. I'm still having issues getting my active older adults to sign-up without challenges. Pros I appreciate the ease of the application. I also appreciate the young lady that walked me thru set-up as an administrator. Cons I still haven't been contacted about technical issues. Help PLEASE! I'm sharing the number with members but they need an acknowledgement that the text setup was successful. Review Source JJ Joshua J. Founder and Organizer Entertainment Used the software for: 6-12 months ### "EZ texting lives up to its name, really is easy!" November 18, 2025 5.0 I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host. Pros It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily. Cons I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing EZ Texting I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need. Review Source Response from EZ Texting November 21, 2025 Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows. NW Nancy W. Human Resources Manager Printing Used the software for: 2+ years ### "EZtexting is super Easy!" July 10, 2025 5.0 This platform has been an amazing tool for communicating with multiple shifts and front office personnel. Pros Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie. Cons Have not had any issues at all with EZ Texting. This has been one of the easiest texting platforms I have used. Reason for choosing EZ Texting Ease of use was better with EZ Texting service. Review Source Response from EZ Texting July 14, 2025 Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help! BK Bob K. Director of Operations Libraries Used the software for: 1-2 years ### "Easy to set up and integrate into other services." May 26, 2026 5.0 Easy to set up and extend integrate into internal web services. Sending texts out for emergency tickets is much easier. Pros With the API, I was able to easily integrate to our internal home grown IT and Facilities ticketing system. Well done! Cons Nothing yet. I cannot think of anything to add here, so just adding text to get to 100 minimum character length. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing EZ Texting Price was right and integration worked easily. Review Source PM Pamela M. Site Director Research Used the software for: 6-12 months ### "EZ Texting Review" July 14, 2025 5.0 Had no experience using a texting service, and EZ Texting was an easy process to implement. Very happy with the platform and support. Pros Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates. Cons Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support Reason for choosing EZ Texting Better reviews than other texting service providers Review Source Response from EZ Texting July 21, 2025 Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success! MP Macy P. Executive Civic & Social Organization Used the software for: 6-12 months ### "Great Value and Great Results" November 18, 2025 5.0 It has been very easy to use! And our community gets real time updates. Any staff can figure it out in a breeze! Pros It is easy to use and community members love it! They found it to be a good way to get information and keep up to date. Cons The credits didn’t fully make sense at the start for us. It was hard to follow what links use up and what we can’t send. Alternatives considered [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) Reason for choosing EZ Texting Cost, effectiveness, customer service, and ease. Review Source Response from EZ Texting November 21, 2025 Hi Macy, Thank you so much for sharing your experience! We're thrilled to hear that EZ Texting has been easy for your team to use and that your community members enjoy receiving timely updates. We appreciate your feedback about credits and link usage. We know this can be confusing at first, and we’re always working to make it clearer. If you ever have questions about how credits work or what affects usage, our support team is here and happy to walk you through it. Thanks again for sharing your feedback! MC Marlene C. Owner Public Relations and Communications Used the software for: 1-2 years ### "Simply Effective!" July 11, 2025 5.0 I have a GREAT experience with EZ Texting every time, from uploading new lists, adding new contacts to existing campaigns on the fly to the delivery rates and response. Pros Super simple to use with all the features our Agency is looking for in a bulk texting platform at a reasonable price! Delivery percentages are high, response rates are too! Cons I really don't have any cons. I've used other bulk texting platforms and EZ Texting lives up to it's name, EZ. Which is what I need. Switched from [SinglePlatform](https://www.capterra.com/p/178233/SinglePlatform/) Too expensive and complicated to set-up and use. Review Source Response from EZ Texting July 16, 2025 Hi Marlene, Thank you for the fantastic feedback! We’re so glad EZ Texting has been such a great fit for your agency and that you’re seeing strong delivery and response rates. We love knowing EZ Texting is helping you connect efficiently. Thanks for trusting us to support your outreach! FI Francesco I. Head of Marketing Financial Services Used the software for: 2+ years ### "Seamless campaigns, robust workflow automation, and" May 21, 2026 5.0 Pros As a marketer, I've used EZ Texting for over 10+ years now, across multiple different industries and business types - from consumer social apps to investing / fintech platforms. Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work. Additionally, I use their A/B testing feature to do split tests to gauge which SMS copies are resonating best with our audience to use the top converting copy at all times. EZ texting has fantastic safety features as well, helping ensure our messages are compliant and secure for our audience (love the two-factor authentication as well). Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts. Cons Honestly, none! I think EZ texting is the most user-friendly SMS platform for marketers, and their support team is always available for assistance. Review Source Response from EZ Texting May 22, 2026 Hi Francesco, Thank you so much for your incredible review and for trusting EZ Texting for more than 10 years across so many different industries! It means a lot to hear how features like Workflows have helped save time, optimize messaging performance, and support your marketing efforts at scale. We sincerely appreciate your continued support and partnership over the years! Thank you for taking the time to share your experience. GB Geetanjali B. Director Education Management Used the software for: 2+ years ### "Happy Customer for 5 years" July 10, 2025 5.0 Great, convenient and Organized. I have been a customer with EZ text for 5 years, and like the convenient and easy to navigate user interface. I also like there are not too many options because it is not needed and can get confusing on a texting platform. It is a great functional tool for our business; we use it every day numerous times to make our and clients lives more organized and to simplify daily operations. I get a lot of recommendations from different people about changing this platform but i see that this delivers perfectly why would i change. Cons Helpdesk/ Troubleshooting- If there is a problem (rarely although) it is very difficult to get a hold of a live person and takes a long time to fix issues (24 hrs or more). I would like to see that change as this is not fun for a business. Secondly, i would like to save some templates and communications to come back and send them. Wish that can be possible. Review Source Response from EZ Texting July 14, 2025 Thank you so much for being a loyal EZ Texting customer for 5 years! We're thrilled to hear that it's helping to streamline your communications. We're sorry to hear about your experience with support and truly appreciate you sharing that feedback. We know how important fast resolutions are, and we’re actively working to improve response times to better serve you. You can create and save message templates directly in your account by going to Tools > Message Templates. From there, you can select pre-made starter templates or create your own for messages you send frequently. It's a great way to save time. Thank you again for your feedback. We look forward to continuing to support your success. JM Jim M. National Sales Director Financial Services Used the software for: 1-2 years ### "I have had a great experience!" July 10, 2025 5.0 I have now been with the program for a little over a year and i've had a great experience overall! I would recommend it to anyone wanting to communicate regularly to their clients, teams or anything else. Pros I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip campaigns, it has been a great experience. Before EZ Texting, I had never used any program like this before, and it was simple to set up. Cons Sometimes, understanding what campaigns to use for different circumstances we're slightly confusing, even though I was able to figure that out. Review Source Response from EZ Texting July 16, 2025 Hi Jim, Thank you for sharing your experience! We’re so glad to hear how EZ Texting has made it easy to set up campaigns and stay connected. We appreciate your feedback about understanding which campaigns to use in different situations. Our team is always looking for ways to make that even clearer. If you ever want tips or suggestions for campaign types, we’d be happy to help. We’re honored to have your recommendation! MH Marie H. CEO Media Production Used the software for: 6-12 months ### "Intuitive Software but Can't Text Internationally" May 21, 2026 4.0 Pros I love how intuitive the software is. It's very easy to learn and there is a surprising amount of functionality! Cons I wish you could text international numbers. I have many international customers and I can't text them. Review Source JM Jennifer M. Senior Program Coordinator Program Development Used the software for: 1-2 years ### "Navigating the platform and uploads " February 26, 2026 5.0 Pros The easy upload of bulk contacts is really effective and quick. I can easily choose to send a bulk message to our cohort making it more accessible. Cons When uploading contacts it is sometimes hard to navigate why certain contacts fail to upload. Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload. Review Source Response from EZ Texting March 2, 2026 Hi Jennifer, Thank you for your review! We’re glad to hear bulk uploads and cohort messaging have been quick and effective for you. That’s exactly what the platform is designed to support. We also appreciate your feedback about upload errors not always being clearly identified. Clearer error messaging is important for a smooth workflow, and input like yours helps us continue improving the experience. If you ever run into upload issues, our Support team is happy to help review the file and pinpoint what may be causing contacts to fail. Thank you again for your feedback! SE Steve E. Outreach Specialist Education Management Used the software for: 6-12 months ### "Reliable and Easy Mass Texting" February 25, 2026 5.0 Overall, it’s a solid tool for group communication. It works well for reminders, announcements, and quick updates. Good for straightforward communication. Pros The platform is easy to use and quick to set up. I liked the ability to send mass texts and schedule messages in advance. The contact management tools and templates saved time, and delivery rates were strong. It’s helpful for organizations that need consistent communication with large groups. Cons Pricing can get expensive as your contact list grows. Some advanced features are limited unless you upgrade. Review Source Response from EZ Texting February 27, 2026 Hi Steve, Thank you for your thoughtful review. It’s great to know you’re seeing strong delivery rates and that EZ Texting is supporting consistent communication with your groups. We also appreciate your candid feedback about pricing and advanced features. As contact lists grow, messaging needs can change, and we’re always happy to review plan options to ensure the best fit. Thank you again for sharing your experience! VR Verified Reviewer Manager Owner Entertainment Used the software for: 1-2 years ### "Good Service" November 18, 2025 4.0 EZ Texting has met my needs for mass communication. It is not perfect, but very good for what it does. Pros Easy to use. Easy to upload the contacts that you need. The ability to upload pictures and links is also helpful. Scheduling messages. Cons It take a little bit of time to get the hang of character count. It is also important to let clients know to check spam folders as even after consent the texts can still get forwarded to a spam folder. Review Source Response from EZ Texting November 21, 2025 Thank you for taking the time to share your experience with EZ Texting! We’re so glad to hear that the platform has been easy to use, from uploading contacts to adding images, links, and scheduling messages. We also appreciate your thoughtful feedback. Character counts can take a little time to get used to, and we’re continually working to make that clearer and easier to manage. We also understand how important reliable delivery is. If you ever have questions about improving deliverability or need support, our team is here and happy to help. AM Ashley M. CEO Publishing Used the software for: Less than 6 months ### "EZ TEXTING EZ SET UP" November 24, 2025 5.0 It was a fast process of registering. I didn't have to wait long. Also, they connected me with \[sensitive content hidden\] who is awesome. During my onboarding call, she got me up to date with all the features that EZ Texting has to offer. Pros I enjoyed the value that you get for your money. For reasonable prices, you get great features and services. Cons Honestly, there wasn't anything that comes to mind that I did not like. I am pleased with my plan so far. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting It was the price and features attracted me. Review Source Response from EZ Texting December 3, 2025 Hi Ashley, Thank you so much for your review! We're thrilled to hear that you’re finding great value in your plan and enjoying the features EZ Texting offers. It’s great to know the registration process was fast and that your onboarding call was helpful. Our team loves making sure customers feel supported from day one. DC Deanna C. CEO Food Production Used the software for: 6-12 months ### "Customer order engagement increased by over 50%" November 18, 2025 5.0 Excellent! Our customers order every month and weren't ordering by the deadlines. Email reminders weren't working very well, but since using EZ Texting our engagement has shot up and now most are making the deadlines. Pros EZ Texting makes it simple to send reminders to our customers, 86% of whom place orders on their phones. Thank you EZ Texting! Cons Sometimes it's not clear how to add contacts, but we have learned how to do bulk uploads, which has made our lives much easier. Review Source Response from EZ Texting November 21, 2025 Hi Deanna, Thank you for your review! We're thrilled to hear that EZ Texting has helped you reach customers more effectively. It’s great to know that text reminders have boosted engagement and helped more customers meet their monthly deadlines. We appreciate your note about adding contacts. We're glad bulk uploads are now making things easier for your team. If you ever need tips or have questions about contact management, our Support team is always here to help. Thank you again for choosing EZ Texting! MC Margie C. executive director Non-Profit Organization Management Used the software for: 6-12 months ### "Does exactly what we need it to! " July 11, 2025 5.0 It was very easy to get started. The app is very suer-friendly and does what we need it to do. We wanted a text-only number and it's working great. Pros EZ Texting was easy to set up and simple to use. I was able to get a local number and was up and running within an hour. Cons The credit balance system is a little different than what we were used to, but we figured it out and it seems to work ok. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[TextFree](https://www.capterra.com/p/203592/TextFree/) Reason for choosing EZ Texting The price was better for what we needed. Review Source Response from EZ Texting July 16, 2025 Hi Margie, Thank you for sharing your experience! We’re so glad to hear how quickly you were able to get set up with a local number and start using EZ Texting. It’s great to know the app is user-friendly and meeting your needs. We appreciate your feedback on the credit balance system and are happy it’s working out for you now. Thanks for choosing EZ Texting. We’re excited to keep supporting your success! BA Bob A. President Graphic Design Used the software for: Less than 6 months ### "A Great SMS Service!" July 10, 2025 5.0 We've tried many of the others and prefer ez texting. It's the best platform we've seen for contacting our clients. Pros It's a great way to contact all of our previous clients that have ordered from us in the past decade. Cons Everything is great. It's a wonderful service that we have been using at our company for several months. Review Source RG Robin G. President Non-Profit Organization Management Used the software for: 6-12 months ### "SMS EZ Texting " May 29, 2026 4.0 Great experience for group texting. Hope we can work something out in our budget on the costs so we can use it more often. Pros It is an easy way to communicate with groups of persons in our organization and community. No more texting individually and hoping your get it right. Cons Price can be costs prohibitive at times so we are exploring other options to use in addition to EZ texting. Review Source PG Paula G. Owner Arts and Crafts Used the software for: 1-2 years ### "EZ Texring is Easy!!" July 10, 2025 5.0 It’s easy to use. No special knowledge needed, just log in, create your message and send! It gives me my instant marketing communication in one, easy to use platform. Pros The ability to communicate instantly with my customers. They are also able to respond to my texts which go straight to my inbox. Cons I wish pricing was lower or would be nice to get a discount when buying credits in bigger bulk amounts. Alternatives considered [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Reason for choosing EZ Texting Pricing and ease of use were the top factors Review Source PP Paul P. Owner Alternative Medicine Used the software for: Less than 6 months ### "Good service and easy to use" November 19, 2025 5.0 Excellent so far. I will likely stay with them for a long time. It was very easy to on board and to maintain. Pros Really easy to use, reliable, easy to add contacts, good value for what I’m paying. I also really like the option to have a local phone number. Cons Even though it’s a good value my previous text service was free so a little bummed about paying but it’s a good deal. Review Source Response from EZ Texting November 24, 2025 Hi Paul, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use, reliable, and a good value. We also appreciate your feedback about the cost. We understand it can be an adjustment coming from a free service, and we’re grateful that you find EZ Texting to be a worthwhile and affordable solution. We’re committed to delivering strong value through reliability, ease of use, and the tools you need to stay connected.We’re so glad to hear your experience has been excellent so far, and we look forward to supporting you for a long time to come. GL Gerald L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "EZTesting - the answer to our marketing!" July 14, 2025 5.0 I needed a solution for mass texting for my marketing to former patients; without a doubt, EZTexting met all of our needs: easy to use, inexpensive, and very powerful. Pros Great support from the staff, easy to use (it takes me about 6 minutes to create the campaign and plug in the phone numbers and send it), and the interface is comfortable to look at. Cons I do my mass-texting once a month so I sometimes forget the steps and have to learn anew each month how to do our campaigns Review Source Response from EZ Texting July 21, 2025 Hi Gerald, Thank you for the kind words! We’re so glad to hear EZ Texting makes it quick and easy for you to create campaigns and stay connected with your former patients. We appreciate you choosing EZ Texting. ES Elishia S. Owner Education Management Used the software for: Less than 6 months ### "Great customer support, but a smidge pricey for larger messages" July 10, 2025 4.0 Great customer service including the intro call. \[sensitive content hidden\] did a fabulous job on the intro call answering my questions. Pros Good customer care and easy to use platform. It was easy to upload contacts and send messages. Vicky has been great to work with. Cons The cost... I can really only send a couple messages each month to my target audiences. It would be nice if messages with emojis and longer messages didn't take so many credits. Review Source Response from EZ Texting July 14, 2025 Hi Elishia, Thank you for your review! It's terrific that you had a smooth experience with uploading contacts and sending messages, and the team was able to support you getting started. We appreciate your feedback on credit usage. Messages with certain characters or lengths can require additional credits due to carrier requirements. We understand how this can impact your experience and would be happy to review your usage with you to ensure you're on the best plan for your needs. Thanks for being part of EZ Texting! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.