--- title: "EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is EZ Texting the right SMS Marketing solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/145848/Ez-Texting/reviews/" page_type: "reviews" language: "en" --- EZ Texting 4.5 (273) [View alternatives](https://www.capterra.com/p/145848/Ez-Texting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of EZ Texting Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews JJ Jessica J OwnerSports, 2 - 10 employeesUsed the software for: 6-12 months. “I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting.“ June 5, 2026 JM Jennifer M Senior Program CoordinatorProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.“ February 26, 2026 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Compared to other providers, EZ texting offers superior pricing / rates, and the platform does an excellent job notifying me if there's a pending message for review or any notable account alerts.“ May 21, 2026 TH TaRhonda H Board MemberReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc…“ January 8, 2025 AW Alan W Digital SpecialistHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent.“ June 2, 2026 BK Bob K Director of OperationsLibraries, 201 - 500 employeesUsed the software for: 1-2 years. “I cannot think of anything to add here, so just adding text to get to 100 minimum character length.“ May 26, 2026 FI Francesco I Head of MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Specifically, EZ Texting's Workflows feature is bulletproof and so easy to set up, saving me hours per week in manual SMS campaign work.“ May 21, 2026 CR Coach R FounderConsumer Services, Self-employedUsed the software for: Less than 6 months. “The only con I can say is there is one person who I get alerted received a group text that she is not on. When I ask her however, she does not get it.“ May 22, 2026 ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vance M. BROKER Real Estate Used the software for: 2+ years ### "Happy Text" July 14, 2025 5.0 Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now begining to use it in my everyday prospecting! Pros This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients. Cons It get's a little tricky when I cut and paste. Had to take a minute to learn what works and what does not. Review Source Response from CallFire July 17, 2025 Hi Vance, Thank you for sharing your experience! It’s awesome to hear how EZ Texting has helped you stay connected with your team and clients, and that you’re now incorporating it into your prospecting efforts. If you haven’t already, we recommend checking out our Workflows feature. It’s a great tool for automating follow-ups and nurturing prospects. Many of our real estate users find it helpful for keeping conversations going with leads without the extra manual effort. We're glad to have you with us these past three years and excited to see how you continue growing your outreach! AA Alex A. HR Director Human Resources Used the software for: Less than 6 months ### "A Game Changer for Workplace Communication" May 26, 2026 5.0 EZ Texting has truly helped us revolutionize communication within our office and across our teams. The platform has made it easier, faster, and more efficient to connect with employees in real time, especially when important updates need to be shared quickly. It has become one of the best communication tools we have implemented, and the ease of use has made a noticeable difference in how we keep our team informed and engaged. We are extremely pleased with the platform and would highly recommend EZ Texting to any organization looking to improve internal communication. Pros What I liked most about EZ Texting is how much it has improved and streamlined our communication with our teams. The platform is easy to use, reliable, and allows us to send important updates quickly and efficiently. It has truly helped us revolutionize communication across our office by making it easier to keep employees informed, connected, and engaged. Overall, EZ Texting has been one of the best tools we have implemented for team communication. Cons The only area I would say could be improved is having more customization options for reporting and message organization. The platform itself has been extremely helpful and easy to use, but as our communication needs continue to grow, it would be nice to have even more flexibility in tracking engagement, organizing campaigns, and pulling quick insights. Overall, this has been a very minor concern compared to the overall value EZ Texting has brought to our team. Review Source ES Eileen S. Intensive case Manager Supervisor Consumer Services Used the software for: 1-2 years ### "The best privacy text offered" May 21, 2026 3.0 My overall experience with EZ/Text is the following It has gotten the job done more times than i can count Pros The thing i like most is that all numbers are private. So i am able to text a group of clients with out others seeing who i have notified Privacy act Secured Cons What i like least is the following. There needs to be more video on how to use and or what to do in certain instances Review Source Response from CallFire May 22, 2026 Hi Eileen, Thank you for your review! We’re so glad to hear that EZ Texting has helped you communicate with clients while keeping phone numbers private and secure. We also appreciate your feedback about wanting more videos and educational resources for different situations and use cases. That’s valuable input, and we’re always looking for ways to improve our training and support materials to make the experience even easier. It’s great to know EZ Texting has consistently helped you get the job done. Thanks again for taking the time to share your experience! TN Trisha N. Owner Child Day Care Services Used the software for: 1-2 years ### "Great service " May 21, 2026 5.0 I use the service to send sms group messages. They go out quickly. The site is easy to use and easy to learn. Pros Easy to use from the beginning. Good price for the service. Very quick and thorough assistance if needed. Cons I’m am not personally alerted if someone sends a message back. Other than that I have No issues with the site or service Alternatives considered [Helium 10](https://www.capterra.com/p/193503/Helium10/) Reason for choosing EZ Texting Price and ease of use and ease of implementation Review Source Response from CallFire May 22, 2026 Hi Trisha, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting has been easy to use and that our support team has provided quick and thorough assistance when needed. We also appreciate your feedback about inbound message alerts. You may find it helpful to review your notification settings under Account > Notifications > Inbound Messages, where you can choose to receive notifications by push notification, email, and/or SMS when someone replies. Feel free to reach out to support, and we'll be happy to walk you through the options. Thank you again for choosing EZ Texting! SG Sarah G. EA Real Estate Used the software for: 6-12 months ### "Love EZ Texting" May 29, 2026 5.0 EZ texting is great and easy to use. I look forward to using it for my SMS management for all of my future projects. Pros We have used EZ Texting to send out information on our events. We really enjoy using it because it's easy and reliable. Cons There is nothing I don't like aside from the fact that I think the plans are a little difficult to understand. Review Source JJ Jessica J. Owner Sports Used the software for: 6-12 months ### "Makes my effort --EASY!" June 5, 2026 5.0 Pros EZ Texting provides a very user friendly interface. The service is consistent and reliable. I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting. Cons I really don't have too many cons. I do wish there were a way to text 2 images out vs. just one image. Review Source TM Tavia M. Owner CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use and good results " May 28, 2026 5.0 Overall, I love it. I just am not a huge fan of the Credit and how they work. It was a little confusing at first.but I do love the platform overall. Pros It’s so so easy to set up! It took 5 mins. Very user friendly ! I got two past clients to come back to see me because of utilizing EZ texting Cons The amount of space and credits - you have to be creative ! It took me a couple times to realize how they worked. Review Source AW Alan W. Digital Specialist Hospital & Health Care Used the software for: 6-12 months ### "Great Easy Texting Service" June 2, 2026 5.0 My experience has been excellent. If I need to get a text out, it's quick, inexpensive and gives me an immediate report on the results. Pros It is very easy to use, quick starting and you can get set-up fast. I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent. Cons I might like a better way to verify phone numbers that come into make sure they are all members our our team. Review Source DM Dan M. VP of Operations Construction Used the software for: Less than 6 months ### "Great Way to Communicate" June 3, 2026 5.0 The platform is very easy to use and great way to communicate with our entire company at a moments notice. Pros The best part of your service the ease at which you can communicate to a mass audience. In the past we relied solely on email but that proved to be difficult since many of our younger employees didn't access their email as often as we anticipated. Cons So far we haven't found anything we don't like abut the service. We will continue to use the service and provide any additional feedback as it comes available to us. Review Source RB Rini B. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fast and Easy" June 3, 2026 5.0 Its fast and easy and I can respond to incoming messages fast and easy. And it notifies when I get an incoming response. Pros The ease of pulling in contacts, creating campaigns and sending out messages. Its like 1-2-3. Done!! Cons That MMS messaging costs 3 credits. It makes it more expensive, especially, when the contact list is big. I use it for our group study. Review Source JJ Joshua J. Founder and Organizer Entertainment Used the software for: 6-12 months ### "EZ texting lives up to its name, really is easy!" November 18, 2025 5.0 I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host. Pros It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily. Cons I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing EZ Texting I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need. Review Source Response from CallFire November 21, 2025 Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows. MC Marlene C. Owner Public Relations and Communications Used the software for: 1-2 years ### "Simply Effective!" July 11, 2025 5.0 I have a GREAT experience with EZ Texting every time, from uploading new lists, adding new contacts to existing campaigns on the fly to the delivery rates and response. Pros Super simple to use with all the features our Agency is looking for in a bulk texting platform at a reasonable price! Delivery percentages are high, response rates are too! Cons I really don't have any cons. I've used other bulk texting platforms and EZ Texting lives up to it's name, EZ. Which is what I need. Switched from [SinglePlatform](https://www.capterra.com/p/178233/SinglePlatform/) Too expensive and complicated to set-up and use. Review Source Response from CallFire July 16, 2025 Hi Marlene, Thank you for the fantastic feedback! We’re so glad EZ Texting has been such a great fit for your agency and that you’re seeing strong delivery and response rates. We love knowing EZ Texting is helping you connect efficiently. Thanks for trusting us to support your outreach! MP Macy P. Executive Civic & Social Organization Used the software for: 6-12 months ### "Great Value and Great Results" November 18, 2025 5.0 It has been very easy to use! And our community gets real time updates. Any staff can figure it out in a breeze! Pros It is easy to use and community members love it! They found it to be a good way to get information and keep up to date. Cons The credits didn’t fully make sense at the start for us. It was hard to follow what links use up and what we can’t send. Alternatives considered [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) Reason for choosing EZ Texting Cost, effectiveness, customer service, and ease. Review Source Response from CallFire November 21, 2025 Hi Macy, Thank you so much for sharing your experience! We're thrilled to hear that EZ Texting has been easy for your team to use and that your community members enjoy receiving timely updates. We appreciate your feedback about credits and link usage. We know this can be confusing at first, and we’re always working to make it clearer. If you ever have questions about how credits work or what affects usage, our support team is here and happy to walk you through it. Thanks again for sharing your feedback! MF Melissa F. Admin Accounting Used the software for: Less than 6 months ### "Easy to Use" November 25, 2025 5.0 It's a simple platform that is easy to navigate and gets what you need done. I like the QR code option to have a client scan to opt in. Pros Just likes its name, it's easy to use. it's a simple platform that is easy to navigate and get what you need done. Cons I couldn't get a local number. I was able to get in the same area code, but not prefix. I don't think the clients notice though. Alternatives considered [TaxDome](https://www.capterra.com/p/186749/TaxDome/) Reason for choosing EZ Texting Cost and didn't need all of the options they offer Review Source Response from CallFire December 4, 2025 Hi Melissa, Thank you for your review! We're glad to hear that EZ Texting has been simple to use and easy to navigate, and that features like QR code opt-ins have been helpful for your workflow. Thank you again for choosing EZ Texting. We're here anytime you need support! TL Tonya L. Human Resources Manager Human Resources Used the software for: 1-2 years ### "Human Resource User" February 25, 2026 5.0 I use this on a daily basis to either send text messages to our employees, or to recruit new employees Pros Easy to use and works great for my use. I do not have the typical sales roll that I believe this platform is typically used rather I am in Human Resources and use it as a recruiting tool as well as for communication to employees. Cons Nothing from EZ Texting but wish they were integrated with BambooHR to make it easier to load and off load employees. Review Source Response from CallFire February 27, 2026 Hi Tonya, Thank you for sharing your experience! Using it for recruiting and employee communication is a great example of its flexibility. It’s wonderful to know it’s become part of your daily workflow. Regarding BambooHR, while we don’t currently offer a native integration, many customers connect EZ Texting using Zapier. If you’d like to explore that setup, our team would be happy to point you in the right direction. Thanks again for your thoughtful feedback! GB Geetanjali B. Director Education Management Used the software for: 2+ years ### "Happy Customer for 5 years" July 10, 2025 5.0 Great, convenient and Organized. I have been a customer with EZ text for 5 years, and like the convenient and easy to navigate user interface. I also like there are not too many options because it is not needed and can get confusing on a texting platform. It is a great functional tool for our business; we use it every day numerous times to make our and clients lives more organized and to simplify daily operations. I get a lot of recommendations from different people about changing this platform but i see that this delivers perfectly why would i change. Cons Helpdesk/ Troubleshooting- If there is a problem (rarely although) it is very difficult to get a hold of a live person and takes a long time to fix issues (24 hrs or more). I would like to see that change as this is not fun for a business. Secondly, i would like to save some templates and communications to come back and send them. Wish that can be possible. Review Source Response from CallFire July 14, 2025 Thank you so much for being a loyal EZ Texting customer for 5 years! We're thrilled to hear that it's helping to streamline your communications. We're sorry to hear about your experience with support and truly appreciate you sharing that feedback. We know how important fast resolutions are, and we’re actively working to improve response times to better serve you. You can create and save message templates directly in your account by going to Tools > Message Templates. From there, you can select pre-made starter templates or create your own for messages you send frequently. It's a great way to save time. Thank you again for your feedback. We look forward to continuing to support your success. JJ Jodi J. HR Manager Machinery Used the software for: 1-2 years ### "Great service for company wide communication while meeting our budget." February 26, 2026 5.0 Positive experience. Setup was easy, software is intuitive, pricing is fair, and the service works as it should. Pros Easy and intuitive. We utilize EZ Texting for company wide communication. Works great and the pricing is able to meet our budget. Cons At time's texts require review, which can be frustrating for what we're using the service for, but it seems to have a very quick turnaround. Review Source Response from CallFire March 2, 2026 Hi Jodi, Thank you for your review! We’re glad to hear EZ Texting has been easy to set up, intuitive to use, and a good fit for your budget. We understand that occasional message reviews can feel frustrating. These periodic reviews are required to help protect your account, maintain deliverability, and safeguard SMS recipients. We’re glad to hear turnaround times have been quick, and we appreciate your patience when they occur. Thanks again for sharing your experience! MS Michele S. Operations Director Real Estate Used the software for: 2+ years ### "Great for internal communications." July 14, 2025 4.0 I find it easy to use and definitely gets more attention especially over emails for last minute reminders or to share news. Pros We use this for texting with our coworkers with news on upcoming meetings, events and news... at least 2 to 3 times a week. It works well for these communications. Cons If we use an emoji or special character it uses so many more credits so we do not tend to use these which is a shame. Also if we need to purchase more credits it auto sends the message without the option to revert to scheduling. Review Source Response from CallFire July 22, 2025 Thank you for sharing your experience! It’s great to hear EZ Texting has been such an effective tool for keeping your team informed and engaged. We appreciate your feedback about emojis and special characters using additional credits. This happens because certain characters require a different message encoding that carriers treat as multiple messages. We’re so glad EZ Texting is helping you cut through the noise and get important updates to your coworkers quickly! JP James P. Director of Information Technology Real Estate Used the software for: 1-2 years ### "Super easy to use and cost-effective" July 14, 2025 5.0 I use this app to communicate with tenants and quickly disseminate important information. It’s easy to use, affordable, and makes it simple to manage and organize different types of messages. It’s been a reliable tool for staying connected with our residents Pros Super easy to use and cost-effective. It makes organizing and distinguishing between different categories effortless. Highly recommend for anyone looking for a simple, efficient solution Cons I really have no issues with the program. It's been very easy to use overall. My tenants appreciate receiving texts, and it’s made communication much smoother on our end. It’s been a reliable and effective tool for staying in touch with residents Review Source Response from CallFire July 21, 2025 Hello James, Thank you for the kind words and for sharing how EZ Texting has streamlined communication with your tenants! We’re so glad to hear it’s been an easy, cost-effective, and reliable tool for you and that your residents appreciate the updates. Making communication simple and efficient is exactly what we strive for. MH Marie H. CEO Media Production Used the software for: 6-12 months ### "Intuitive Software but Can't Text Internationally" May 21, 2026 4.0 Pros I love how intuitive the software is. It's very easy to learn and there is a surprising amount of functionality! Cons I wish you could text international numbers. I have many international customers and I can't text them. Review Source RJ Rebecca J. Benefits Analyst Food Production Used the software for: 6-12 months ### "Great Offering for Employee Comms" November 18, 2025 5.0 We absolutely love EZ Texting! It truly simplifies communication with our employees and makes staying connected effortless. Pros Uploading group contacts from a file is quick and straightforward, and the platform provides clear, detailed reporting for easy analysis. Cons Sending texts to a large group with lengthy messages can become expensive, as it consumes a significant number of credits. Review Source Response from CallFire November 21, 2025 Hi Rebecca, Thank you for sharing your experience with EZ Texting! We're delighted to hear that uploading contact groups has been quick and easy, and that our reporting tools are helping you analyze your outreach effectively. We appreciate your feedback about credit usage. Longer messages can use more credits, and we understand how that can add up. If you ever want tips for optimizing message length or managing credits more efficiently, our team would be happy to help. Thank you again for your kind words and for choosing EZ Texting. We’re thrilled to support your communication needs! AM Ashley M. CEO Publishing Used the software for: Less than 6 months ### "EZ TEXTING EZ SET UP" November 24, 2025 5.0 It was a fast process of registering. I didn't have to wait long. Also, they connected me with \[sensitive content hidden\] who is awesome. During my onboarding call, she got me up to date with all the features that EZ Texting has to offer. Pros I enjoyed the value that you get for your money. For reasonable prices, you get great features and services. Cons Honestly, there wasn't anything that comes to mind that I did not like. I am pleased with my plan so far. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting It was the price and features attracted me. Review Source Response from CallFire December 3, 2025 Hi Ashley, Thank you so much for your review! We're thrilled to hear that you’re finding great value in your plan and enjoying the features EZ Texting offers. It’s great to know the registration process was fast and that your onboarding call was helpful. Our team loves making sure customers feel supported from day one. PM Paul M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Business owner." July 10, 2025 5.0 A++. We are a small company, so the fee charged monthly was a large factor in signing up. Once we began using the system, we were pleasantly surprised with the functionality. It’s easy to setup, easy to use and has very powerful tools to stay in touch with our customers with respect to notifications and marketing. Ez texting has had a wonderful impact on our business. Pros The ease of setting up my account. We are a very small business so the fee structure was perfect for us. We love ex texting! Cons We shopped around for a texting solution and decided to go with ex texting because of their fee structure. There is nothing that we do not like. Review Source Response from CallFire July 16, 2025 Hi Paul, Thank you for the feedback! We’re so glad EZ Texting has been such a great fit for your small business and that the pricing and functionality have worked well for you. We appreciate you being part of the EZ Texting community and look forward to supporting your continued success! JG Justin G. Chief Operating Officer Entertainment Used the software for: 1-2 years ### "Excellent service and platform" July 10, 2025 5.0 I appreciate the service they offer and the ease of completing a message. I would highly recommend them to any size business. Pros Easy, intuitive platform to send text messages. Adding contacts is simple and I can get a message out in a matter of minutes. Cons The increaseing price structure is the only con of using EZ Texting. Other than that, everything else is great. Review Source Response from CallFire July 16, 2025 Hi Justin, Thank you for the kind words! We’re so glad to hear EZ Texting has been easy and intuitive for you, and that you can get messages out quickly. We understand your concerns about pricing and truly appreciate the feedback. It’s important to us to provide value that helps businesses of all sizes succeed, and we’re always working to make the platform even better. Thanks for recommending EZ Texting. We are thrilled to have you with us. PP Paul P. Owner Alternative Medicine Used the software for: Less than 6 months ### "Good service and easy to use" November 19, 2025 5.0 Excellent so far. I will likely stay with them for a long time. It was very easy to on board and to maintain. Pros Really easy to use, reliable, easy to add contacts, good value for what I’m paying. I also really like the option to have a local phone number. Cons Even though it’s a good value my previous text service was free so a little bummed about paying but it’s a good deal. Review Source Response from CallFire November 24, 2025 Hi Paul, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use, reliable, and a good value. We also appreciate your feedback about the cost. We understand it can be an adjustment coming from a free service, and we’re grateful that you find EZ Texting to be a worthwhile and affordable solution. We’re committed to delivering strong value through reliability, ease of use, and the tools you need to stay connected.We’re so glad to hear your experience has been excellent so far, and we look forward to supporting you for a long time to come. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.