# Page 2 | EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is EZ Texting the right Emergency Notification solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145848/Ez-Texting/reviews --- EZ Texting 4.4 (245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 2 - Reviews of EZ Texting ## Showing most helpful reviews Showing 26-50 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KJ Kym J. MARKETING Marketing and Advertising Used the software for: Less than 6 months ### "EZ Texting: A Simple, Effective SMS Tool with Room for Improvement"" July 16, 2025 5.0 My overall experience with has been positive, especially in the context of marketing for garage door services in San Diego and Los Angeles. The platform is very user-friendly, allowing for easy campaign setup and quick contact uploads. I found creating and sending messages to customer groups to be intuitive, and features like scheduling and automation helped streamline communications. The ability to launch targeted marketing campaigns was efficient and contributed to higher engagement rates with customers. However, there were some notable frustrations. The absence of a dedicated mobile app can be inconvenient for managing on-the-go responses. Occasionally, there were issues with bulk messaging reliability, and the contact management system could be cumbersome when updating existing lists. Also, the credit pricing system isn't always transparent, making budgeting for campaigns harder. Despite these drawbacks, EZ Texting facilitated timely outreach and follow-up, improved customer engagement, and made it easy to promote special offers or reminders to local clients. For small businesses that require a straightforward solution for SMS marketing, it remains a strong and effective choice. Pros what stood out most was how remarkably easy is to use, its quick setup, feature-rich yet simple platform, and strong customer results and support. It truly delivers on its promise of making text marketing accessible and effective for all skill levels. Cons the most significant downsides highlighted include poor customer support, high and unclear pricing, limited app/mobile experience, occasional technical glitches, and contact management frustrations. These drawbacks can seriously impact businesses that need reliable, instant communication and responsive assistance. Review Source GB Geetanjali B. Director Education Management Used the software for: 2+ years ### "Happy Customer for 5 years" July 10, 2025 5.0 Great, convenient and Organized. I have been a customer with EZ text for 5 years, and like the convenient and easy to navigate user interface. I also like there are not too many options because it is not needed and can get confusing on a texting platform. It is a great functional tool for our business; we use it every day numerous times to make our and clients lives more organized and to simplify daily operations. I get a lot of recommendations from different people about changing this platform but i see that this delivers perfectly why would i change. Cons Helpdesk/ Troubleshooting- If there is a problem (rarely although) it is very difficult to get a hold of a live person and takes a long time to fix issues (24 hrs or more). I would like to see that change as this is not fun for a business. Secondly, i would like to save some templates and communications to come back and send them. Wish that can be possible. Review Source Response from CallFire July 14, 2025 Thank you so much for being a loyal EZ Texting customer for 5 years! We're thrilled to hear that it's helping to streamline your communications. We're sorry to hear about your experience with support and truly appreciate you sharing that feedback. We know how important fast resolutions are, and we’re actively working to improve response times to better serve you. You can create and save message templates directly in your account by going to Tools > Message Templates. From there, you can select pre-made starter templates or create your own for messages you send frequently. It's a great way to save time. Thank you again for your feedback. We look forward to continuing to support your success. JC Jeff C. Marketing Director Restaurants Used the software for: 2+ years ### "Quality Product, Credits Can Get Expensive Though" February 25, 2026 4.0 Customer support is responsive when you have questions, overall it's a good product, We use it frequently for our bar and restaurants. Pros Easy to work with, the product itself has a fair amount of features. Easy to understand for non technical people. Cons We're on a grandfathered plan, the credits they provide for an annual subscription has grown kinda out of whack compared to the size of our list. So in general, credits have become very expensive given we have a large list. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting Pricing at the time was a little cheaper, easy setup. Review Source Response from CallFire March 2, 2026 Hi Jeff, Thank you for your review! We’re glad to hear the platform has been easy to use and that you’ve found value in the features and responsive support. We also appreciate your feedback about credits and list size. As contact lists grow, usage patterns can change. If you’re open to it, we’d be happy to review your account and explore options that may better align with your current list size and messaging needs. Thank you again for sharing your experience. We appreciate your continued business! MJ Michelle J. Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Loved the ease of using, need more from the app." November 24, 2025 4.0 Lots of unnecessary promo emails- but very glad for how easy it is to use and how easy to track how many texts we've sent. I appreciate ability to duplicate, schedule or send recurring messages. Pros Like the quick contact list adding with copy and paste. We give opt in our online registration for our community center's after school programs and utilize EZ Text for program updates for parents. It's so helpful to update quickly from our spreadsheet. Cons The app used to be helpful but is not not helpful at all. For whatever reason, I'm not able to send texts to our ready made groups. The functionality of the app version is not great compared to the easy use of the web browser version. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing EZ Texting I looked up blog posts comparing texting sites- price was right for our use. Review Source Response from CallFire December 3, 2025 Hi Michelle, Thank you for sharing your experience with EZ Texting! We’re so glad to hear that adding contacts quickly, updating parents from your spreadsheets, and sending program notifications has been helpful for your community center. We also appreciate your feedback about the mobile app. While the web browser version offers full functionality, the current app is more limited. Your comments are helpful as we work on future improvements. Thank you as well for your insights about email volume. We aim to keep customers informed of new features, and your feedback helps us refine how we communicate. JM Jim M. National Sales Director Financial Services Used the software for: 1-2 years ### "I have had a great experience!" July 10, 2025 5.0 I have now been with the program for a little over a year and i've had a great experience overall! I would recommend it to anyone wanting to communicate regularly to their clients, teams or anything else. Pros I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip campaigns, it has been a great experience. Before , I had never used any program like this before, and it was simple to set up. Cons Sometimes, understanding what campaigns to use for different circumstances we're slightly confusing, even though I was able to figure that out. Review Source Response from CallFire July 16, 2025 Hi Jim, Thank you for sharing your experience! We’re so glad to hear how EZ Texting has made it easy to set up campaigns and stay connected. We appreciate your feedback about understanding which campaigns to use in different situations. Our team is always looking for ways to make that even clearer. If you ever want tips or suggestions for campaign types, we’d be happy to help. We’re honored to have your recommendation! SJ Shawnta J. Chief Executive Associate Program Development Used the software for: 6-12 months ### "EZ to use and good options" November 24, 2025 4.0 The overall experience is good. Easy to use. The prices are reasonable and the features are easy to use. I appreciate the delivery notifications to my mobile phone too. Pros The software is self-explanatory and easy to use. I like that I can respond to texts directly from the software and am able to track links. I really like the scheduling feature and that I am able to create different groups. I also like that I can temporarily suspend coverage. Cons I haven't figured how to use it from from my phone. I haven't seen options for integration with other software. Review Source Response from CallFire December 3, 2025 Hi Shawnta, Thank you for taking the time to share your experience! We're glad to hear that EZ Texting has been easy to use and that features like scheduling, link tracking, group creation, and pausing coverage have been helpful for your workflow. Regarding mobile access, you can use EZ Texting from your phone by logging in through your mobile web browser. Our Help Center has a an article outlining how to create a shortcut on your home screen, so you can access your account quickly, just like an app. As for integrations, EZ Texting connects with several platforms, including HubSpot, Squarespace, Mailchimp, Constant Contact, and more than 6,000 apps through Zapier. If you have questions about integrations with a specific software, our team is happy to assist. Thank you again for your feedback and for being part of the EZ Texting community! JJ Joshua J. Founder and Organizer Entertainment Used the software for: 6-12 months ### "EZ texting lives up to its name, really is easy!" November 18, 2025 5.0 I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host. Pros It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily. Cons I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing EZ Texting I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need. Review Source Response from CallFire November 21, 2025 Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows. AL Alicia L. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Affordable and reliable" November 19, 2025 5.0 Overall, my experience with has been positive. The platform is user-friendly, affordable, and gets the job done without complications. Although there are a few features I’d love to see added, it has still made communicating with my customers much easier. Pros is very easy to use and definitely offers great value for the money. I appreciated how simple it was to set up messages, manage contacts, and navigate the platform even as a new user. It saves me time and feels very reliable Cons I do wish the app allowed us to send one message to a group of people instead of having to send texts individually. It would make communication much faster and more efficient, especially for users who manage many contacts at once. Review Source Response from CallFire November 24, 2025 Hi Alicia, Thank you so much for sharing your experience! We’re thrilled to hear that the platform has been easy to use and a good value. It’s wonderful to know it’s saving you time and helping you communicate reliably with your customers. We also appreciate your feedback about the mobile app. While the app currently supports individual messaging, you can send group messages by logging into your EZ Texting account through your mobile browser. We know how important efficient communication is, especially when managing many contacts, and your feedback helps guide future improvements to our mobile experience. Thank you again for sharing your experience! KW Kate W. Office Manager Sports Used the software for: 1-2 years ### "Very cost effective for what it does!" April 21, 2026 5.0 Love the cheap cost, love that messages roll over each month and it's got a good level of support when we need it! Pros The value for money compared to other companies is the biggest pro for us. It means we can message our customers easily and schedule messages too without massive costs. Cons It has an issue when you use the web page that it deletes all the text you have typed out if another message comes through or the page tries to update. It can be frustrating when you don't know it's about to happen! Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting Reviews were good and I liked there wasn't too much set up time. Price was good also! Review Source NW Nancy W. Human Resources Manager Printing Used the software for: 2+ years ### "EZtexting is super Easy!" July 10, 2025 5.0 This platform has been an amazing tool for communicating with multiple shifts and front office personnel. Pros Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie. Cons Have not had any issues at all with . This has been one of the easiest texting platforms I have used. Reason for choosing EZ Texting Ease of use was better with service. Review Source Response from CallFire July 14, 2025 Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help! MS Michele S. Operations Director Real Estate Used the software for: 2+ years ### "Great for internal communications." July 14, 2025 4.0 I find it easy to use and definitely gets more attention especially over emails for last minute reminders or to share news. Pros We use this for texting with our coworkers with news on upcoming meetings, events and news... at least 2 to 3 times a week. It works well for these communications. Cons If we use an emoji or special character it uses so many more credits so we do not tend to use these which is a shame. Also if we need to purchase more credits it auto sends the message without the option to revert to scheduling. Review Source Response from CallFire July 22, 2025 Thank you for sharing your experience! It’s great to hear EZ Texting has been such an effective tool for keeping your team informed and engaged. We appreciate your feedback about emojis and special characters using additional credits. This happens because certain characters require a different message encoding that carriers treat as multiple messages. We’re so glad EZ Texting is helping you cut through the noise and get important updates to your coworkers quickly! PM Pamela M. Site Director Research Used the software for: 6-12 months ### "EZ Texting Review" July 14, 2025 5.0 Had no experience using a texting service, and was an easy process to implement. Very happy with the platform and support. Pros Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates. Cons Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EZ Texting Better reviews than other texting service providers Review Source Response from CallFire July 21, 2025 Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success! MC Marlene C. Owner Public Relations and Communications Used the software for: 1-2 years ### "Simply Effective!" July 11, 2025 5.0 I have a GREAT experience with every time, from uploading new lists, adding new contacts to existing campaigns on the fly to the delivery rates and response. Pros Super simple to use with all the features our Agency is looking for in a bulk texting platform at a reasonable price! Delivery percentages are high, response rates are too! Cons I really don't have any cons. I've used other bulk texting platforms and lives up to it's name, EZ. Which is what I need. Switched from [SinglePlatform](https://www.capterra.com/p/178233/SinglePlatform/) Too expensive and complicated to set-up and use. Review Source Response from CallFire July 16, 2025 Hi Marlene, Thank you for the fantastic feedback! We’re so glad EZ Texting has been such a great fit for your agency and that you’re seeing strong delivery and response rates. We love knowing EZ Texting is helping you connect efficiently. Thanks for trusting us to support your outreach! SF Steve F. Director of Safety Construction Used the software for: 2+ years ### "Easy to setup and use" February 25, 2026 5.0 Overall a simple yet complete product. It provides an easy communication method to our field personnel. Pros Simple to use and to add contacts to. Works well for our internal communications needs. Lets us keep employees up to date on events within the company without the wait for them to check email. Cons Mobile app could be improved, it is less intuitive than the web portal for windows use. Groups could be easier to modify. Review Source Response from CallFire February 27, 2026 Hi Steve, Thank you for your review! We’re glad to hear EZ Texting has been a simple and effective way to keep your employees informed. We appreciate your feedback about the mobile app and group management. For full feature access, we recommend logging into your account through your mobile web browser. Many customers find this provides the same functionality as the desktop experience while on the go. Thanks again for sharing your experience! RD Robert D. President Financial Services Used the software for: 6-12 months ### "Great service that is professionally managed." July 11, 2025 5.0 The service is managed by professionals who want you to have the best experience possible, and they want your business to succeed in our ever changing digital world. Pros EZTexting is very easy to use and has all the tools needed to successfully send out SMS text alerts! Cons They do a thorough check of who you are and the nature of your business. So this may seem as a negative, but really it's a positive! It maintains a professional service for most businesses. Review Source Response from CallFire July 17, 2025 Hi Robert, Thank you for the kind words! We’re so glad you find EZ Texting easy to use and has the tools you need to succeed. You’re absolutely right about our verification process. It is designed to protect businesses and ensure a professional, trusted messaging experience for everyone. We’re thrilled to be part of helping your business thrive in today’s digital world. Thanks for being with us! Whitney P. Recruiter Construction Used the software for: 6-12 months ### "EZ Texting Truly Makes it Easy!" January 8, 2025 5.0 Overall, makes our recruiting process simple and thorough. We are able to ask as many questions as we need prior to interviews. It is also very affordable! Pros offers us anonymity and ease of communicating with our future employees as well as our current employees. We are able to communicate with candidates before we hire and many of our candidates find it very convenient for them to communicate with us. Cons When forwarding to an outside phone number, the replies come back as just numbers. It would be easier for us if we were able to see who the message was coming from. Review Source SH Steven H. Partner Consumer Services Used the software for: 1-2 years ### "Fantastic tool for direct advertising!" July 15, 2025 5.0 It’s a phenomenal program! We use social media, radio advertising, print ad, advertising, and others. But, our text thread is the most important tool that we use! Pros The ease of use and the willingness for my rep to help is awesome! is the most important marketing tool that we use! Cons Not being able to buy plans with a higher number of available credits. I would pay more for a plan that comes with 500 credits per month. Review Source Response from CallFire July 22, 2025 Hi Steven, Thank you for the feedback! We’re thrilled to hear EZ Texting has become such an important part of your marketing mix and that your rep has been so helpful. We appreciate your note about wanting a plan with more monthly credits. We do offer credit add-on packs that can be tailored to your usage needs. Please don’t hesitate to reach out to our support team. We’d be happy to help you select the right amount based on your needs. We’re so glad EZ Texting is helping you stay connected and drive results! MP Macy P. Executive Civic & Social Organization Used the software for: 6-12 months ### "Great Value and Great Results" November 18, 2025 5.0 It has been very easy to use! And our community gets real time updates. Any staff can figure it out in a breeze! Pros It is easy to use and community members love it! They found it to be a good way to get information and keep up to date. Cons The credits didn’t fully make sense at the start for us. It was hard to follow what links use up and what we can’t send. Alternatives considered [Remind](https://www.capterra.com/p/234436/Remind/) Reason for choosing EZ Texting Cost, effectiveness, customer service, and ease. Review Source Response from CallFire November 21, 2025 Hi Macy, Thank you so much for sharing your experience! We're thrilled to hear that EZ Texting has been easy for your team to use and that your community members enjoy receiving timely updates. We appreciate your feedback about credits and link usage. We know this can be confusing at first, and we’re always working to make it clearer. If you ever have questions about how credits work or what affects usage, our support team is here and happy to walk you through it. Thanks again for sharing your feedback! VR Verified Reviewer Manager Owner Entertainment Used the software for: 1-2 years ### "Good Service" November 18, 2025 4.0 has met my needs for mass communication. It is not perfect, but very good for what it does. Pros Easy to use. Easy to upload the contacts that you need. The ability to upload pictures and links is also helpful. Scheduling messages. Cons It take a little bit of time to get the hang of character count. It is also important to let clients know to check spam folders as even after consent the texts can still get forwarded to a spam folder. Review Source Response from CallFire November 21, 2025 Thank you for taking the time to share your experience with EZ Texting! We’re so glad to hear that the platform has been easy to use, from uploading contacts to adding images, links, and scheduling messages. We also appreciate your thoughtful feedback. Character counts can take a little time to get used to, and we’re continually working to make that clearer and easier to manage. We also understand how important reliable delivery is. If you ever have questions about improving deliverability or need support, our team is here and happy to help. SE Steve E. Outreach Specialist Education Management Used the software for: 6-12 months ### "Reliable and Easy Mass Texting" February 25, 2026 5.0 Overall, it’s a solid tool for group communication. It works well for reminders, announcements, and quick updates. Good for straightforward communication. Pros The platform is easy to use and quick to set up. I liked the ability to send mass texts and schedule messages in advance. The contact management tools and templates saved time, and delivery rates were strong. It’s helpful for organizations that need consistent communication with large groups. Cons Pricing can get expensive as your contact list grows. Some advanced features are limited unless you upgrade. Review Source Response from CallFire February 27, 2026 Hi Steve, Thank you for your thoughtful review. It’s great to know you’re seeing strong delivery rates and that EZ Texting is supporting consistent communication with your groups. We also appreciate your candid feedback about pricing and advanced features. As contact lists grow, messaging needs can change, and we’re always happy to review plan options to ensure the best fit. Thank you again for sharing your experience! RJ Rebecca J. Benefits Analyst Food Production Used the software for: 6-12 months ### "Great Offering for Employee Comms" November 18, 2025 5.0 We absolutely love ! It truly simplifies communication with our employees and makes staying connected effortless. Pros Uploading group contacts from a file is quick and straightforward, and the platform provides clear, detailed reporting for easy analysis. Cons Sending texts to a large group with lengthy messages can become expensive, as it consumes a significant number of credits. Review Source Response from CallFire November 21, 2025 Hi Rebecca, Thank you for sharing your experience with EZ Texting! We're delighted to hear that uploading contact groups has been quick and easy, and that our reporting tools are helping you analyze your outreach effectively. We appreciate your feedback about credit usage. Longer messages can use more credits, and we understand how that can add up. If you ever want tips for optimizing message length or managing credits more efficiently, our team would be happy to help. Thank you again for your kind words and for choosing EZ Texting. We’re thrilled to support your communication needs! Louis A. F. President Construction Used the software for: Less than 6 months ### "Great Texting solution" July 14, 2025 5.0 But overall I like the ease and features. The portal is easy to navigate. I wish there was a better price for the images to attach to texting overall. But I understand the phone carrier fees Pros Very easy to set up and transfer client data into the portal. I had the cab file ready and it was done within the first 20 minutes Cons For some reason we got many that we had verified but they responded with “Wrong name” “ I’m not (first name) Switched from [Podium](https://www.capterra.com/p/164285/Podium/) Podium was difficult to understand. The portal was not user friendly Review Source Response from CallFire July 17, 2025 Hi Louis, Thank you for your review! We’re so glad to hear that setup was quick and easy. If you’d like, our team can review your recipient list with you to help reduce “wrong name” replies and ensure your contacts are fully optimized. Thanks for choosing EZ Texting! AM Ashley M. CEO Publishing Used the software for: Less than 6 months ### "EZ TEXTING EZ SET UP" November 24, 2025 5.0 It was a fast process of registering. I didn't have to wait long. Also, they connected me with \[sensitive content hidden\] who is awesome. During my onboarding call, she got me up to date with all the features that has to offer. Pros I enjoyed the value that you get for your money. For reasonable prices, you get great features and services. Cons Honestly, there wasn't anything that comes to mind that I did not like. I am pleased with my plan so far. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting It was the price and features attracted me. Review Source Response from CallFire December 3, 2025 Hi Ashley, Thank you so much for your review! We're thrilled to hear that you’re finding great value in your plan and enjoying the features EZ Texting offers. It’s great to know the registration process was fast and that your onboarding call was helpful. Our team loves making sure customers feel supported from day one. rP rafael P. realtor Commercial Real Estate Used the software for: 6-12 months ### "buena experiencia" February 18, 2026 5.0 me han resultado para promocionar open house, promocionar propiedades, pude seleccionar listas especificas. Pros poder enviar mensajes a muchos contantos a la vez, la plataforma es amigable y facil de manipular, tambien se hace muy facil el acceso a las demas herramientas que se pueden utilizar para llegar a mas contactos. Cons los precios de los planes deberian ser mas bajos, tambien no se deberia poner en inactiva la cuenta . Review Source Response from CallFire February 20, 2026 Hi Rafael, Thank you for your review! We’re glad to hear EZ Texting has been helpful for promoting open houses and properties. If you’d ever like to review plan options or have questions about account status, our team is happy to help. Thanks again for your feedback and for using EZ Texting to support your business. DC Deanna C. CEO Food Production Used the software for: 6-12 months ### "Customer order engagement increased by over 50%" November 18, 2025 5.0 Excellent! Our customers order every month and weren't ordering by the deadlines. Email reminders weren't working very well, but since using our engagement has shot up and now most are making the deadlines. Pros makes it simple to send reminders to our customers, 86% of whom place orders on their phones. Thank you EZ Texting! Cons Sometimes it's not clear how to add contacts, but we have learned how to do bulk uploads, which has made our lives much easier. Review Source Response from CallFire November 21, 2025 Hi Deanna, Thank you for your review! We're thrilled to hear that EZ Texting has helped you reach customers more effectively. It’s great to know that text reminders have boosted engagement and helped more customers meet their monthly deadlines. We appreciate your note about adding contacts. We're glad bulk uploads are now making things easier for your team. If you ever need tips or have questions about contact management, our Support team is always here to help. Thank you again for choosing EZ Texting! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.