# Page 3 | EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is EZ Texting the right Emergency Notification solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145848/Ez-Texting/reviews --- EZ Texting 4.4 (245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 3 - Reviews of EZ Texting ## Showing most helpful reviews Showing 51-75 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BA Bob A. President Graphic Design Used the software for: Less than 6 months ### "A Great SMS Service!" July 10, 2025 5.0 We've tried many of the others and prefer . It's the best platform we've seen for contacting our clients. Pros It's a great way to contact all of our previous clients that have ordered from us in the past decade. Cons Everything is great. It's a wonderful service that we have been using at our company for several months. Review Source PG Paula G. Owner Arts and Crafts Used the software for: 1-2 years ### "EZ Texring is Easy!!" July 10, 2025 5.0 It’s easy to use. No special knowledge needed, just log in, create your message and send! It gives me my instant marketing communication in one, easy to use platform. Pros The ability to communicate instantly with my customers. They are also able to respond to my texts which go straight to my inbox. Cons I wish pricing was lower or would be nice to get a discount when buying credits in bigger bulk amounts. Alternatives considered [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Reason for choosing EZ Texting Pricing and ease of use were the top factors Review Source James D A. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Texting Platform for All Users" July 13, 2025 5.0 Once the group(s) were built, it's simple, straightforward to use. Return on investment is critical Pros This platform is straightforward, intuitive that provides swift feedback. Rewarding to know the message was received Cons Building groups from a mobile device can be clunky at times. Cutting and pasting is effective and yet annoying Review Source Response from CallFire July 17, 2025 Hi James, Thank you for your feedback! We’re so glad to hear the platform has been intuitive and effective for your needs, and that you’re seeing strong ROI. Thanks for choosing EZ Texting. We're excited to keep supporting your success! JG Justin G. Chief Operating Officer Entertainment Used the software for: 1-2 years ### "Excellent service and platform" July 10, 2025 5.0 I appreciate the service they offer and the ease of completing a message. I would highly recommend them to any size business. Pros Easy, intuitive platform to send text messages. Adding contacts is simple and I can get a message out in a matter of minutes. Cons The increaseing price structure is the only con of using . Other than that, everything else is great. Review Source Response from CallFire July 16, 2025 Hi Justin, Thank you for the kind words! We’re so glad to hear EZ Texting has been easy and intuitive for you, and that you can get messages out quickly. We understand your concerns about pricing and truly appreciate the feedback. It’s important to us to provide value that helps businesses of all sizes succeed, and we’re always working to make the platform even better. Thanks for recommending EZ Texting. We are thrilled to have you with us. ND Nelli D. Owner Consumer Services Used the software for: 1-2 years ### "Decent enough " July 14, 2025 4.0 It’s a decent platform but I wish they provided better training videos on how to fully access their features on the website itself. Pros It’s user friendly with all the tools and now AI features that are readily accessible. I really like the report results. Cons We don’t receive our main business through mass texting our specials. It is quite expensive to send out regular messages to our client lists for special deals we are promoting. Review Source Response from CallFire July 17, 2025 Hi Nelli, Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the user-friendly tools and AI Compose. We understand how important it is to maximize the impact of your campaigns. If you haven’t already, our team can review your current plan and usage to make sure it aligns with your goals and budget. We'd be happy to help. We also appreciate your note about training videos. While we do have a library of resources in our Help Center, we’ll share your suggestion with our team as we continue improving the learning experience. Thanks for being part of EZ Texting! PP Paul P. Owner Alternative Medicine Used the software for: Less than 6 months ### "Good service and easy to use" November 19, 2025 5.0 Excellent so far. I will likely stay with them for a long time. It was very easy to on board and to maintain. Pros Really easy to use, reliable, easy to add contacts, good value for what I’m paying. I also really like the option to have a local phone number. Cons Even though it’s a good value my previous text service was free so a little bummed about paying but it’s a good deal. Review Source Response from CallFire November 24, 2025 Hi Paul, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use, reliable, and a good value. We also appreciate your feedback about the cost. We understand it can be an adjustment coming from a free service, and we’re grateful that you find EZ Texting to be a worthwhile and affordable solution. We’re committed to delivering strong value through reliability, ease of use, and the tools you need to stay connected.We’re so glad to hear your experience has been excellent so far, and we look forward to supporting you for a long time to come. GL Gerald L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "EZTesting - the answer to our marketing!" July 14, 2025 5.0 I needed a solution for mass texting for my marketing to former patients; without a doubt, EZTexting met all of our needs: easy to use, inexpensive, and very powerful. Pros Great support from the staff, easy to use (it takes me about 6 minutes to create the campaign and plug in the phone numbers and send it), and the interface is comfortable to look at. Cons I do my mass-texting once a month so I sometimes forget the steps and have to learn anew each month how to do our campaigns Review Source Response from CallFire July 21, 2025 Hi Gerald, Thank you for the kind words! We’re so glad to hear EZ Texting makes it quick and easy for you to create campaigns and stay connected with your former patients. We appreciate you choosing EZ Texting. PR Paul R. MIS Director Non-Profit Organization Management Used the software for: 1-2 years ### "It really is EZ" January 14, 2025 4.0 Ez text is just that EZ... easy to setup, easy to use. Pros Eazy to setup, able to get up and running fast. Cons Need to be able to segment users into teams with each team having their own phone number, inbox ect. so we don't have to have a bunch of accounts. Review Source CC Cindi C. IT Representative Real Estate Used the software for: Less than 6 months ### "Little to no tech support" July 14, 2025 3.0 I will probably change to another texting service after our annual commitment. The lack of tech support is the only reason. The product otherwise is great! Pros is easy to use. Being able to add links and images is perfect. When texts are not "under review", they go out promptly. Cons Messages are often "under review" with little to no support for getting the text reviewed. This has caused a delay in getting critical information out to our members. Review Source Response from CallFire July 17, 2025 Hi Cindi, Thank you for your feedback. We’re so glad to hear you’re finding EZ Texting easy to use and that features like links and images have been helpful for your outreach. We understand that it can be frustrating when messages are placed “under review.” These periodic reviews are part of our security measures to help protect sender reputation and ensure compliance with carrier regulations. That said, we believe our support team has recently updated your account to help prevent these blocks moving forward. If you experience any further issues, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience. MF Melissa F. Admin Accounting Used the software for: Less than 6 months ### "Easy to Use" November 25, 2025 5.0 It's a simple platform that is easy to navigate and gets what you need done. I like the QR code option to have a client scan to opt in. Pros Just likes its name, it's easy to use. it's a simple platform that is easy to navigate and get what you need done. Cons I couldn't get a local number. I was able to get in the same area code, but not prefix. I don't think the clients notice though. Alternatives considered [TaxDome](https://www.capterra.com/p/186749/TaxDome/) Reason for choosing EZ Texting Cost and didn't need all of the options they offer Review Source Response from CallFire December 4, 2025 Hi Melissa, Thank you for your review! We're glad to hear that EZ Texting has been simple to use and easy to navigate, and that features like QR code opt-ins have been helpful for your workflow. Thank you again for choosing EZ Texting. We're here anytime you need support! CZ Chris Z. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for Fitness Businesses" December 18, 2024 5.0 Overall I am very pleased! I own a fitness business and this is a great tool for constant contact, leads, sales, and information Pros Functionality, speed, and the custom keywords that you can use to target prospective customers Cons Nothing specific. Learning a new system always has a bit of a disadvantage at first. Switched from [Text Request](https://www.capterra.com/p/167015/Text-Request/) Cost…increasing monthly costs and adding extra features that would be nice but were an add on Review Source Response from CallFire December 19, 2024 Hi Chris, Thank you for your fantastic feedback! We're thrilled to hear that EZ Texting is making a positive impact on your fitness business. We understand that learning a new system can take some adjustment, and we’re here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. Thank you for choosing EZ Texting, and we look forward to continuing to support your success! 💪 DM Daniel M. Senior Director of Recruitment Hospital & Health Care Used the software for: 2+ years ### "Great for the Money" December 13, 2024 5.0 Pros It's ease for loading mass contacts. Running reports. The user-friendliess and cost effectiveness of the platform. Cons Sometimes the site can be a bit slow in sending out bulk text messages. Or the site can be down for maintence and send texts super delayed. Review Source Response from CallFire December 17, 2024 Hi Daniel, Thank you for your review. We're thrilled to hear you find our platform user-friendly, cost-effective, and great for managing contacts and reports! We understand how important speed and reliability are, especially for bulk messaging. While we strive to minimize downtime and delays, we’re always working to enhance our platform’s performance and ensure smooth, timely message delivery. Your feedback is invaluable and helps us improve. If you ever experience issues, our support team is here to assist. Please don’t hesitate to reach out. MM Marivel M. cofounder Farming Used the software for: 1-2 years ### "EZ Review 2024" December 13, 2024 3.0 The system is okay, it does the job to get mass messaging out. Pros Mass texting capabilitites and having a central space to do this. Cons The plans are costly for the number of messages we can purchase. The monthly/annual plans are not helpful as our business needs to send messages out in larger numbers. Would like to see an app that we're able to use, and not just a web page. Review Source Response from CallFire December 17, 2024 Hi Marivel , Thank you for your feedback! We’re glad to hear that our platform is helping you streamline messaging in a centralized way. We understand your concerns about the pricing and message limits. We’re always evaluating ways to provide more flexibility and value for businesses with higher-volume needs. We'd love to learn more about your needs and offer suggestions to better support your business. Feel free to reach out to us at answers@eztexting.com. We’re here to help! FA Faith A. Marketing and Communications Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Would recommend! " January 14, 2025 5.0 We've been using for years now and have really loved our experience so far. Pros It is very easy to use and quite affordable compared to other options. Cons not all features are available on app otherwise we haven't found any other cons. Review Source Response from CallFire January 15, 2025 Hi Faith, Thank you for your review and for recommending EZ Texting! We're thrilled to hear that you've found it easy to use and affordable, and we’re especially grateful for your loyalty over the years. It truly means a lot to us. We appreciate your feedback about the mobile app and are continuously working to make it even better. In the meantime, to access the full set of features, you can log in through your mobile web browser to manage your campaigns without needing any additional downloads. With your mobile device, you can access your EZ Texting account anytime, anywhere, as long as you have an internet connection. Thank you again for your feedback and support! JL Jared L. HR Manager Apparel & Fashion Used the software for: 6-12 months ### "Effective but Pricey SMS Marketing Solution" January 8, 2025 5.0 Features like keyword campaigns, scheduling, and multimedia messaging add value and flexibility to communication efforts. The ability to reach a large audience efficiently and the immediate nature of SMS make it a powerful tool for marketing, reminders, and alerts. Pros allows for quick and direct communication with large audiences, which can be particularly effective for marketing, reminders, and alerts. Cons There are complaints about message limits and additional costs incurred for exceeding those limits, which can be restrictive for larger campaigns. Review Source BV Brandee V. Esthetician Cosmetics Used the software for: Less than 6 months ### "Easy and simple " July 15, 2025 4.0 Easy and simple to figure out and add numbers. It’s easy to make a text campaign and to add/removey numbers. Pros Easy and simple. I tried several other campaign text companies and all seemed much more confusing and not user friendly. Cons It is a bit pricey. I am from Canada so when I do the conversion it’s a bit expensive which isn’t ideal. Review Source Response from CallFire July 22, 2025 Hi Brandee, Thank you for sharing your experience! We’re so glad to hear you’ve found EZ Texting simple and user-friendly compared to other platforms. We understand your concerns about pricing with the currency conversion from Canada. Our goal is to make sure you’re getting as much value as possible from your plan. If you’d like, our team would be happy to review your account and share tips to help you maximize your credits and features. We’re excited that EZ Texting has made it easy to create campaigns and manage your contacts! TA Theron A. Operations Director Consumer Services Used the software for: 1-2 years ### "Great option for group texting" December 18, 2024 5.0 Satisfied with this product for corporate mass texting tool. Pros Simple and efficient way to send mass texts and organize contacts Cons UX can be a little clunky at times. Some shortcuts and options aren't readily available, but the texting itself is reliable. Review Source Response from CallFire December 19, 2024 Hi Theron, Thank you for your review! We're glad to hear that EZ Texting is a simple and efficient solution for your group texting needs and that you find the texting functionality reliable. We appreciate your feedback about the UX and understand how important a smooth experience is. Your feedback helps us identify areas for improvement, and we’re always working to enhance usability and make features more accessible. NR Nathan R. Administrative Assistant Construction Used the software for: 2+ years ### "Awesome and EZ to use" January 8, 2025 5.0 Pros I like that it is easy to create different groups. I also like how it is easy to schedule recurring messages. Cons There is nothing that I dislike about Review Source Response from CallFire January 13, 2025 Hi Nathan, Thank you for your review! We're thrilled to hear that you find EZ Texting easy to use, especially when creating groups and scheduling recurring messages. If you ever have ideas or questions, we’re always here to listen and help you get the most out of EZ Texting. BD Bella D. Program Coordinator Fishery Used the software for: 1-2 years ### "EZ Text - Truly Easy!" December 13, 2024 5.0 My boss is very happy with the results we have achieved from our EZ texts and for that I am pleased. Pros It is affordable and relatively user-friendly. I can get my messages out whenever I need to send a blast. I also enjoy that our groups and people can respond back so I can get head counts for events when folks RSVP. Cons The website is not very attractive. It's a bit dull, but that's okay, and I honestly prefer it. The simplicity and lack of issues when sending or creating make it worth it. I like it. Review Source Response from CallFire December 17, 2024 Hi Bella, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting is helping you send messages with ease, manage RSVPs, and achieve great results. While we focus on keeping the platform simple and reliable, we appreciate your feedback about the design. We’re always looking for ways to improve while maintaining the user-friendly experience you value. It’s wonderful to hear how EZ Texting is supporting your events and communications. Thanks for trusting us with your messaging needs! KG Kelly G. Keep texting Health, Wellness and Fitness Used the software for: Less than 6 months ### "Learn and use" June 10, 2025 5.0 So far so good and still learning as much as I can to make sure I am well versed in this project and will continue to learn Pros ability to get your point across quickly and easily to make your point and make sure your point is heard Cons as always is the learning process and as much as you make it easy it still a learning process and needs to be learned Review Source SC Susan C. Office Manager Consumer Services Used the software for: 6-12 months ### "Easy & fun at a great price" January 14, 2025 5.0 Fantastic. Easy, fun and my customers loved it! Pros Eaze and price and just love the AI assistant when creating a text. Cons Nothing really. I found the whole experience easy and fun to use. Review Source Response from CallFire January 15, 2025 Thank you so much for your review! We're thrilled to hear that you find EZ Texting fun to use and budget-friendly. It’s great that you are enjoying AI Compose to create texts. Thanks again for your feedback and for being a valued part of our community! MT Maria T. BDM Information Technology and Services Used the software for: Less than 6 months ### "Great tool for SMS" January 7, 2025 5.0 Very good tool. Intuitive and easy. Also the support team is great. Pros It is very easy to use and intuitive. Also the reports are fast Cons Somehow expensive, if you want to send hundreds of sms you probably need to pay more Review Source Response from CallFire January 8, 2025 Hi Maria, Thank you for your review! We're glad to hear you find EZ Texting easy to use, and that our reports and support team have met your expectations. We understand that pricing can be a consideration, especially for larger campaigns. Our goal is to provide valuable features—like reporting, compliance tools, and reliable deliverability—that make messaging as effective as possible. We appreciate your feedback and will continue working to ensure our plans offer the best value for your needs. If you have any questions or need assistance, our support team is always here to help! NR Nicole R. Designer , owner Apparel & Fashion Used the software for: Less than 6 months ### "Texting Made Easy" December 18, 2024 4.0 The customer service is impeccable! I really enjoyed working with the person assigned to me. She’s very helpful! Pros The fact that I do not have to individually send texts to all of my clients that’s wonderful! Cons I think the cost could be more reasonable, which would encourage me to use the service more often. Also, I wish that the text came directly from my phone number because some people may not recognize the EZ TEXT number. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was recommended to me by somebody so I gave it a try Review Source Response from CallFire January 2, 2025 Hi Nicole, Thank you for sharing your experience with EZ Texting! We’re thrilled to hear that you’ve had a positive experience with our support team. We take pride in providing personalized support and are glad it made a difference for you. We also appreciate your feedback about pricing and the use of a dedicated phone number. Your insights are important to us, and we’ll share them with our team as we continue to improve our services to better meet your needs. MH Michael H. CEO Machinery Used the software for: Less than 6 months ### "Superior Industrial Refrigeration Review" January 8, 2025 5.0 Very Good. Our employees are on the road most of the time in different states. It has allowed us to communicate with them better and all at once. Pros Its Easy and intuitive. It allows me to manage my people Cons Nothing so far. I really can't think of anything? Review Source Response from CallFire January 13, 2025 Hi Michael, Thank you for your fantastic review! We’re so pleased to hear that our platform has been easy and intuitive for you and has helped improve communication with your team, especially with employees working on the road across different states. That’s exactly the kind of impact we aim for! If you ever have any suggestions or need assistance, we’re always here to help. Thanks again for sharing your feedback and for choosing EZ Texting. JA Jake A. Comptroller Hospital & Health Care Used the software for: 2+ years ### "Good product for easy messaging" January 14, 2025 5.0 It's been good -- The additional users say that it's had a good response. Pros Pretty simple user interface. Able to assign additional users easily. Cons Don't like the added cost for additional users. If they're sending messages that you've paid for, why $10/mo for them to just have a login? Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.