# Page 4 | EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is EZ Texting the right Emergency Notification solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145848/Ez-Texting/reviews --- EZ Texting 4.4 (245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 4 - Reviews of EZ Texting ## Showing most helpful reviews Showing 76-100 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Tanya P. Owner Hospitality Used the software for: Less than 6 months ### "Great for my business!" January 8, 2025 5.0 It's great - does what I need it to do and I don't have to spend a lot of time trying to figure things out. Pros Easy to use and easy to setup and send in the same day! Cons I would like to be able to send more characters or media for the cost of a a single credit. Alternatives considered [Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/) Reason for choosing EZ Texting I couldn't figure out how to use the others flat out! Review Source Response from CallFire January 9, 2025 Hi Tanya, Thank you for your feedback! We're thrilled to hear that EZ Texting has been easy to set up and use, and that it helps you get your messages out quickly. We appreciate your insight on credit usage. SMS character limits are set by mobile carriers to ensure reliable message delivery across all networks. Feedback like yours helps us explore ways to provide even more value to our users. Thanks again for your review! SG Shala G. Recruiter Civic & Social Organization Used the software for: Less than 6 months ### "Every company needs this tool" January 14, 2025 5.0 Pros The Bulk texting feature has help me a lot as a recruiter. Cons Transferring the emails from a excel spreadsheet has been my biggest issue. Review Source Response from CallFire January 15, 2025 Hi Shala, Thank you for your review and for sharing how the group texting feature has helped you as a recruiter. It's wonderful to hear about the impact it's had on your work! We'd be happy to assist with uploading your contacts from Excel. Please reach out to answers@eztexting.com for assistance. Thanks again for your feedback! KM Kim M. Office manager Real Estate Used the software for: 1-2 years ### "Love the Ez Texting" January 8, 2025 5.0 I like the way it is so easy to create a text online Pros Simple to use and always on time. Easy to create a text for the holidays. Cons Nothing. I find this app to be very easy. Review Source Response from CallFire January 9, 2025 Hi Kim, Thank you for your wonderful review! We're so happy to hear that you love using EZ Texting and find it simple and reliable, especially for holiday messages. If you ever have questions or ideas on how we can improve, we’re here to listen. Thanks again for your feedback. JM Jodi M. CEO Fund-Raising Used the software for: Less than 6 months ### "Horribe Reneal policy and Horrible Customer Service " April 1, 2025 1.0 Pitiful, corporate greed and customer abuse. Pros Nothing, never use the serviuce but charged anyway. Cons Customer Service and Renwal policy, we are a non profit and we never used the service, which they can track usage, but they renewed the account an refused to refund the renewal Profiting from a charity is disgusting. Review Source Response from CallFire April 3, 2025 Hi Jodi, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand your frustration. Auto-renewal is in place to ensure uninterrupted access to the platform for all users. We’d love to help you make the most of your account for the remainder of the term. Our team is happy to provide one-on-one coaching and support to ensure your organization gets real value from the tools and features available. Please feel free to reach out to us at answers@eztexting.com. We’re here to help in any way we can. TS Ted S. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Saves time and reaches many" December 17, 2024 5.0 It is easy and the messages get to the congregation very quick. Overall experience has been great. Pros I love that I can send a message to the whole congregation and when the reply my phone does not keep going off. Cons I have not found anything that I do not like. Review Source Response from CallFire December 19, 2024 Hi Ted, Thank you for your wonderful feedback! We're thrilled to hear that our platform is helping you save time and communicate effectively with your congregation. We're always here to ensure your experience remains seamless, so if you ever have questions or suggestions, feel free to reach out. LB Linda B. Brighton Park Events Marketing Advertising Coordinator Events Services Used the software for: Less than 6 months ### "Text Campaigns within minutes" August 14, 2024 4.0 Overall I’m incredibly impressed with , the ease, the response time, it’s a win for me. Pros is an extremely easy way to connect with your customers and vendors. I can create a text and schedule it within minutes. There is also an AI feature you can use to make sure your message is “on track.” I have found that my vendors are responding more efficiently through texting vs email. Cons The pricing is a bit expensive and the FAQ is not direct when asking specific questions through Chat. I found myself upgrading within months because I was going through credits incredibly fast. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing EZ Texting Textedly’s home page was not user friendly. The further I “dug” into their program, it was a disaster. I am someone who can go to a page and figure it out relatively quickly. Not on textedly. They also charged my account for a full year BEFORE my trial began. I did receive a full refund, but I would never recommend their product. Review Source Response from CallFire August 19, 2024 Hi Linda, Thank you for your review and for choosing EZ Texting! We're thrilled to hear that our platform has made it easy for you to connect with your customers and vendors, and that you're enjoying AI Compose. It's great to know that texting is improving your response rates—something we always strive to help our customers achieve. We also appreciate your feedback regarding pricing. We understand how important it is to have clear and direct answers, especially when you’re looking for specific information. We're constantly working on improving our resources, so your input is invaluable. Thank you again for your feedback and for being part of the EZ Texting community. NL Natasha L. COO Non-Profit Organization Management Used the software for: 2+ years ### "Texting groups simplified" October 1, 2024 5.0 Pros is simple to send out mass texts to many people. It is fast and convenient to use. Cons I do not have any issues with . Review Source Response from CallFire December 5, 2024 Hi Natasha, Thank you for your reivew! We’re thrilled to hear that you find EZ Texting fast, convenient, and effective for sending mass texts. Making your communication simple and seamless is what we aim for. If there’s anything we can do to enhance your experience further, please don’t hesitate to let us know! BP Brandy P. Customer Advocate Automotive Used the software for: 1-2 years ### "Customer Support is non existent" September 9, 2024 2.0 7-8 days over the past year, I have encountered issues with reports and data not reflecting uploads and transactions. Pros I can use the same set up on a daily basis. Cons When it is not uploading information correctly and I report it via text or form, I have never received a response. Eventually the issue is fixed but there is no interaction with a live man or woman available. Review Source Response from CallFire September 11, 2024 Hi Brandy, Thank you for sharing your experience. We sincerely apologize for the frustration you've had with our customer support and the issues with uploading information. This is not the standard we aim for, and we understand how important timely and effective communication is. We’d like to investigate your concerns further. Please reach out to us at answers@eztexting.com or via chat so we can assist in resolving any issues. Thank you again for your feedback. DC Douglas C. Co Owner Consumer Services Used the software for: 6-12 months ### "Happee Helper Loves EZ Texting" January 8, 2025 5.0 The experience has been extraordinary and with AI technology it’s even better Pros With we can target specific campaigns and get them out to clients quickly Cons We have some people opt out because they don’t want more texts but it’s not EZ Textings fault Review Source Response from CallFire January 9, 2025 Hi Douglas, Thank you for your review! We’re thrilled to hear that EZ Texting helps you target campaigns and reach your clients quickly. And we’re excited that you’re enjoying the benefits of AI Compose. Our goal is to help you compose messages quickly and efficiently, so you can make an even greater impact with your messages. Thanks again for your feedback. NB Noah B. CEO Entertainment Used the software for: 1-2 years ### "EZ Text Honest Review" August 14, 2024 4.0 Overall has been good! They are working on upgrading app and running more smoothly! Pros The ease of use and simplicity! This makes it easy to navigate! Cons Segmentation for customers. Would like to tag customers and mass erase customers from groups. Or have a Zap set up that can do so as well! Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EZ Texting Simplicity. Being able to add contacts! Review Source Response from CallFire August 20, 2024 Hi Noah, Thank you for your review! We’re thrilled to hear that you find our platform easy to use and navigate—simplicity is something we strive to provide to all our customers. If you have any more suggestions or need assistance with anything, don’t hesitate to reach out. Thanks again for your feedback. AS Alicia S. Digital Marketing Consultant Entertainment Used the software for: 6-12 months ### "Very easy to use, cost efficient pricing" August 16, 2024 5.0 I really like it. I was going to use MailChimp's built-in SMS because that's where I do my email marketing, but cost-wise, makes more sense for me. Pros Pretty easy to use. I like that I buy credits as I use them and use them when I need them. I like the feature of being able to pause my account for $5 a month. Cons I'm having trouble with an integration with MailChimp. I wish my contacts were syncing between the two platforms automatically. It's probably user error, but it was tricky for me to figure out so I just upload contacts manually now. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EZ Texting I like that the credits rolled over. I could pay as I use it instead of a monthly credit requirement. Review Source Response from CallFire August 20, 2024 Hi Alicia, Thank you for sharing your review! We’re delighted to hear that you find EZ Texting easy to use and cost-efficient. We also appreciate your feedback on the integration with MailChimp. We understand how important it is for your contacts to sync seamlessly between platforms. If you’re still experiencing issues, contact our support team at answers@eztexting.com so they can assist with troubleshooting. Thanks again for your review! JS Juan S. Acquistion Associate Real Estate Used the software for: Less than 6 months ### "The best texting website" January 16, 2025 5.0 Works amazing specially as an agent its just the best way to get your business to the next level Pros Easy and simple to use the fact that the interface is easy to understand and straight forward. Cons Sometimes it lags on Safari I don't know what is this due. Review Source DP David P. CEO E-Learning Used the software for: 1-2 years ### "I've Enjoyed This For More Than A Year!" August 8, 2024 4.0 Overall, I like the service and have used it for more than a year now. Pricing is good, ability to send pics and emojis is definitely useful and has proven to increase open rates and engagement. Pros I like being able to use it from the web. Cons I wish the iPhone app was more user friendly and had tools like being able to send a group text, sort the messages by status, keep a "THREAD" going with an address more easily. Review Source Response from CallFire August 12, 2024 Hi David, Thank you for your review and for being a loyal user for over a year! We're glad to hear that you find the platform useful and that features like sending pictures and emojis have helped boost your engagement. We appreciate your feedback on using the mobile app. Your insights are invaluable as we work to improve the features. If you have any other suggestions or need assistance, please reach out! MY Master Y. head master Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Experience with EZ Texting" August 13, 2024 5.0 My overall experience with has been great. The platform is easy to use, and it has made communication with my audience much more efficient. I've been able to quickly send out messages without any hassle, and the whole process has been smooth and reliable. Pros What I liked most about is how incredibly user-friendly and intuitive the platform is. It makes sending messages to large groups quick and straightforward, even for someone with limited tech experience. The simplicity of the interface really stands out, making it easy to navigate and use effectively. Cons So far, I haven't encountered any specific issues with . The platform has been working smoothly for my needs, and I haven't found anything that stands out as a downside yet. Overall, it's been a positive experience. Review Source Response from CallFire August 16, 2024 Thank you for sharing your experience with EZ Texting! We're delighted to hear that you find the platform user-friendly and intuitive, making it easy to navigate and send messages efficiently. We're committed to maintaining that smooth and reliable experience for you. If you ever need any assistance or have questions, we're here to help! TH TaRhonda H. Board Member Religious Institutions Used the software for: Less than 6 months ### "Great tool " January 8, 2025 5.0 My overall experience has been excellent. I thoroughly enjoyed my training at the beginning because I was able to get questions answered by one of experts. Pros I like that you can create multiple keywords associated to your phone number. Cons The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc… Review Source RS Robert S. Safety Manager Construction Used the software for: Less than 6 months ### "Good program" August 14, 2024 4.0 Simple program to use. The financials of the program are very ambiguous Pros The ease of using the platform. Can do basically whatever ya need Cons The amount everything costs. For example 2 credits per message over certain character counts. That’s nowhere on the site Alternatives considered [ChatBot](https://www.capterra.com/p/166420/ChatBot/) Reason for choosing EZ Texting Others had experience and said it was simple to use and give us what we would need Review Source Response from CallFire August 16, 2024 Thank you for your feedback! We're glad to hear you find our platform easy to use and that it meets your needs. We appreciate your input on pricing transparency, and we’re sorry for any confusion regarding credit usage. If you have any questions about pricing or need help optimizing your credits, please contact us at answers@eztexting.com or refer to the Texting Credits FAQs article on the help center. Thank you again for taking the time to share your feedback! jA joe A. Agronomist Farming Used the software for: 1-2 years ### "great option for small business group texting" August 20, 2024 5.0 Positive experience using the service, no major concerns or limitations in my experience. Pros easy to use interface for organizing contacts, creating groups, creating bulk messages. Cons requires web-based utility. I wish I could create and send messages exclusively through the app. Alternatives considered [Sublime Text](https://www.capterra.com/p/179535/Sublime-Text/) Reason for choosing EZ Texting best value for the price. Met the expectations of my business size Review Source ER Eva R. District Director Marketing and Advertising Used the software for: Less than 6 months ### "Love Ez texting" August 23, 2024 5.0 It is a life saver! In minutos I reach to all my coworkers Pros It is easy to use! It is fast! It helps me do my job easier! Cons My credits go very fast 😅 however it really helped me! Review Source Response from CallFire December 5, 2024 Hi Eva, Thank you so much for your review! We’re thrilled that EZ Texting has made your job easier and helped you quickly connect with your coworkers—it’s fantastic to hear that it’s been a real time-saver for you! We understand that credits can go quickly, especially when you’re reaching a lot of people. If you’d like, we can help review your usage and explore plans that might better suit your needs. Thanks again for your kind words and for choosing EZ Texting! We’re here to support you whenever you need. JC Julie C. President, Board of Directors Civic & Social Organization Used the software for: Less than 6 months ### "I highly recommend" August 19, 2024 5.0 I highly recommend it. I have implemented it with other clients (I also have a small marketing agency), and it's perfect. There are not too many bells and whistles, which I like. It just gets the job done very efficiently. Pros It was very simple to setup and get up and running. Dumping our phone list was painless. I had our first text out in under 10 minutes. The reporting is almost immediate and keywords easy to implement. We use this in conjunction with a fraternal order and the golf league. It's ideal for keeping people informed and even the seniors have phones that receive texts. They love it. Cons I haven't found anything not to like yet. Easy, cost-effective and does the job. Review Source Response from CallFire August 21, 2024 Hi Julie, Thank you for your review! We’re delighted to hear that setting up EZ Texting was a breeze and that you were able to send out your first campaign so quickly. We are honored to have your recommendation. Please reach out if we can provide further support. Thanks again for your feedback! VT Vickie T. ER Restaurants Used the software for: 6-12 months ### "Review of EZ Texting" August 16, 2024 4.0 Good. One of the better platforms I've tested. Pros Ability to send text messages from desktop and easilty include media/graphics. Cons Inabiltiy to delete old texts that are not longer needed. Review Source Response from CallFire August 21, 2024 Hi Vickie, Thank you for your review! It's great to hear you are enjoying EZ Texting and sending MMS messages. This is an excellent way to keep your contacts engaged. Thanks for your feedback on deleting old texts. We do offer the option to delete sent campaigns and close conversations in the Inbox. If you'd like to reach out to answers@eztexting.com, we'd be happy to walk you through that process. We're here to help! GM Gabriel M. Owner - Holistic Coach Massage Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "I HIGHLY RECOMMEND!" August 21, 2024 5.0 The support team was very helpful and quick with solving my setup issues. I love how someone checks in on me to make sure Im getting the best out the app. Its a great experience. Pros Easy to use and my clients can easily keep in contact with me. Cons I don't receive my notifications on my phone as I would like. That only come to my email. That's a problem sometimes when Im busy. Switched from [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Hidden fees and price increase was not mentioned Review Source KL Kathy L. HR Generalist Mechanical or Industrial Engineering Used the software for: 2+ years ### "Get the Word Out" August 8, 2024 4.0 It is easy to use, easy to add employees to our group, and easy to set up texts for future releases. I'm very happy with it. Pros It is so user friendly. We tried many platforms to communicate with our employees. This is the best. Cons We have a small company, but we send a lot of texts. I wish there was an option to get more credits up front without having to go to a premium platform. Review Source Response from CallFire August 12, 2024 Hi Kathy, Thank you for your great feedback! We're thrilled to hear that EZ Texting has been the best platform for communicating with your employees. We understand the importance of finding the right balance between budget and sending needs. If you'd like to explore plan options, please reach out to us at answers@eztexting.com. We’d love to help you find a plan that best meets your needs. We're here to support you! AP Azelin P. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Our experience" August 8, 2024 4.0 Pretty good, a little pricey but otherwise a good software Pros Easy to use, you can schedule messages in advance Cons Text format in preview is not always the same as what is sent, sometimes there's extra spaces and the pictures are sometimes sent before or after the text, you cant decide where its sent Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) It was too expensive and we just needed text marketing Review Source Response from CallFire August 12, 2024 Hi Azelin, Thank you for sharing your review! We're glad to hear that you find EZ Texting easy to use, especially with the scheduling feature. We appreciate your feedback on the text preview function. While we aim for consistency, mobile carriers may deliver SMS messages according to their own standards, which can lead to some variations. While we strive to offer competitive pricing, we’re pleased to know that our text marketing solution better meets your needs than your previous platform. If you have any further suggestions or need assistance, we’re here to help! BR Brandon R. Barber Cosmetics Used the software for: Less than 6 months ### "Top Notch product" August 16, 2024 5.0 Its a great product from a company who offers great customer service. Pros It helps me keep in contact with my customers in the easiest way. Cons Nothing bad to say. Its a great product for anyone running their own business. Review Source Response from CallFire August 20, 2024 Hi Brandon, Thank you for your review! It's fantastic to know that our platform is making it easier for you to run your business. We’re especially grateful for your kind words about our customer service. Providing excellent support is a top priority for us, so it’s wonderful to hear that it’s making a positive impact on your experience. LTW Lily Tang W. Candidate Political Organization Used the software for: Less than 6 months ### "Lily 4 Congress EZ Texting Review" August 11, 2024 5.0 Pros Ease of use, versatility, speed, cost effectiveness. Cons App’s lack of full functionalities don’t allow for mobile experience . Review Source Response from CallFire August 15, 2024 Hi Lily, Thank you for your feedback! We’re thrilled to hear that you find EZ Texting easy to use, versatile, and cost-effective. We appreciate your input regarding the mobile app's functionality. We're continually working to enhance the mobile experience your suggestions are invaluable. If there’s anything else we can assist you with, please don’t hesitate to reach out. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.