Tatango

Tatango


4 / 5
1 review

Who Uses This Software?

Tatango's target market is an offline/online retailer, with more than $5M in annual sales.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Tatango
  • www.tatango.com
  • Founded 2007
  • United States

About Tatango

Web-based sms marketing software that includes mobile opt-In, web opt-in, message sending or receiving, and customizing offers.


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Tatango Features

  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Tatango Reviews Recently Reviewed!


Great Customer Journey Mapping

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Tatango allows you to load all of your customer touchpoints i.e. email, calls, SMS, etc. into one system to view customer journey drop off points. It was easy to set up and reporting is fairly straight forward.

Cons: Hypothesis testing on Tatango is somewhat ambiguous. When we were talking to their customer success folks we weren't sold on the whether or not we were going to get the right insights out of the tool or validate our own preconceived notions of problems our customers were having with our products.