# Page 2 | Tatango Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Tatango the right Political Campaign solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145849/Tatango/reviews

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Tatango

4.5 (69)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Tatango

## Showing most helpful reviews

Showing 26-50 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Simon H.  
Digital Strategist  
Fund-Raising  
Used the software for: 6-12 months

### "Easy but frustrating"

May 18, 2020

4.0

Pros

Software is overall easy to use and understand with minimal learning curve. While it takes some outside tinkering to do exactly what you want, it's very customizeable.

Cons

There have been numerous times where the software still simply break. A text that was scheduled to go instead gets deleted, or in the process for saving it gets deleted, or costs will not calculate. There has been very little explanation for this, and as an organization that uses this 5/7 days of the week it's disappointing.

Review Source

MS

Mitchell S.  
Content Specialist  
Political Organization  
Used the software for: 1-2 years

### "Mitchell's review"

May 18, 2020

4.0

Positive, raised a lot of money for political clients

Pros

easy to loading texts, quick results, simple user interface

Cons

could do more with targeting - limited to including 'any' or 'all', can't do a mix (If I wanted to send recent users who also had a tag, but then exclude a different group) Once or twice scheduled texts have died due to tatango errors

Review Source

KM

Kate M.  
Digital Fundraiser  
Political Organization  
Used the software for: 1-2 years

### "Great tool! "

July 9, 2020

4.0

Very positive.

Pros

Unlike many other CRMs, this is exceptionally easy to use and understand. It's very user-friendly and doesn't require much training to learn.

Cons

There are many bugs that come up over time and affect your ability to get a text out -- luckily the Support Staff is very quick to respond.

Review Source

RE

Richard E.  
Founder  
Telecommunications  
Used the software for: 1-2 years

### "Great Team, Intuitive Platform"

August 27, 2020

5.0

Pros

We helped set up a customer on the Tatango platform. The Tatango UI was very easy for the customer to use. They were selected over other vendors becuase their platform was able to send text messages to very large lists (4M+ subscribers) very quickly with high deliverability. We liked them becuase their support requests were answered quickly by very knowledgeable people.

Cons

Their platform currently focuses on the US and Canada and they lack Mobile Wallet functionality that some others in the space have on their SMS platforms.

Review Source

MK

Mary K.  
Digital Content Specialist  
Political Organization  
Used the software for: 1-2 years

### "Review "

August 25, 2020

5.0

positive, overall great platform

Pros

very easy to use and understand. Customer service is always fast

Cons

segmenting not as easy as it could be. Statistics also seem to be flawed regularly

Review Source

BD

Bobby D.  
Digital Strategist  
Political Organization  
Used the software for: 1-2 years

### "for text fundraising"

November 19, 2020

5.0

Pros

Great customer service Great communications when bugs are expected Overall usability

Cons

it should be automatic ability to draft after adding funds

Review Source

JN

Jeremy N.  
Digital Strategist  
Writing and Editing  
Used the software for: 6-12 months

### "Good Software, small bugs but great service"

October 12, 2020

4.0

Very effective for text based fundraising.

Pros

This is highly effective for texting. Service is great too.

Cons

The program can be buggy, but it's getting better. Also, some of the bugs have more to do with the carriers than the software itself. Company is very responsive to help tickets.

Review Source

MM

Mayank M.  
Data Engineer  
Human Resources  
Used the software for: 6-12 months

### "Interface and API review"

July 12, 2019

5.0

Pros

Interface is great, very user friendly and super easy to click around and get what you want. Ease of creating campaigns and then easy to monitor performance

Cons

API design and fetching data out programmatically is not good (lacks a number of features which are standard)

Review Source

NM

Nicholas M.  
Digital Director  
Political Organization  
Used the software for: 1-2 years

### "Reliable Broadcast SMS"

August 29, 2020

4.0

Pros

Great customer support, good communication

Cons

Some backend features experience downtime

Review Source

JM

John M.  
Thryv Engineering  
Marketing and Advertising  
Used the software for: 2+ years

### "Tatango"

September 12, 2019

5.0

Pros

Tatango has an easy to use UI. We use it almost exclusively via API and we can do pretty much anything we need to via API since we are just using Tatango to send out SMS messages.

Cons

It isn't the cheapest text marketing solution, but you get what you pay for.

Review Source

GH

Gina H.  
Instructional Designer / Product Manager  
Internet  
Used the software for: 1-2 years

### "Best mass text message marketing platform available"

July 6, 2019

5.0

Easily the best text message marketing platform available. Tatango is easy to use, has super fast messaging and great features (like video messaging and A/B testing), and provides unbeatable expertise and support. The blog is full of good tips and information too.

Pros

It's easy to use and has great features. Its messaging is super fast. Its unbeatable industry expertise.

Cons

So far I have zero cons to report. I think that Tatango is truly the best.

Review Source

MS

Michael S.  
Digital Strategist  
Online Media  
Used the software for: 6-12 months

### "Useful Product"

May 18, 2020

4.0

Overall positive, makes mass texting a breeze.

Pros

Very easy to produce mass texting for clients

Cons

Sometimes a bit glitchy, especially with more content heavy MMS

Review Source

DH

Daniel H.  
Content Specialist  
Political Organization  
Used the software for: 6-12 months

### "Would recommend"

August 25, 2020

5.0

Pros

So easy to use, user friendly! highly recommend!

Cons

wish it was possible to have more customizable options for state and city

Review Source

GT

Gracelyn T.  
Digital Strategist  
Political Organization  
Used the software for: 6-12 months

### "Easy to use"

August 18, 2020

5.0

Pros

Tatango is easy to use and has great customer support.

Cons

There are no significant problems with this software.

Review Source

MC

Michelle C.  
GENERAL MANAGER  
Gambling & Casinos  
Used the software for: 2+ years

### "x"

September 3, 2020

5.0

Excellent

Pros

Software is has nice interface. Easy to use

Cons

I have not had any issues with the service.

Review Source

DA

Diane A.  
President/Business Agent  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great tool "

August 24, 2020

5.0

I’ve had a great experience

Pros

As I huge kn communicating, Tatango helps me accomplish that in one text.

Cons

Unable to send out MMS (pictures) and noticed that when sending multiple it sometimes doesn’t send as 1,2,3... it is sometime mixed up.

Review Source

CM

Carla M.  
Digital Director  
Political Organization  
Used the software for: Less than 6 months

### "Review"

August 25, 2020

3.0

Pros

I like the ease of use and set up for this product. Deploying texts is easy and straightforward, and the price point is great.

Cons

There are other softwares that allow for custom responses, i.e. Text back A, B, C and get a customized response based on what the user texts back. That would greatly benefit our ladder of engagement. I also think the UI is a little outdated and I would like more data segmentation/tracking. An integration with ActBlue would be great.

Alternatives considered

[Mobile Commons](https://www.capterra.com/p/143791/Mobile-Commons/)

Reason for choosing Tatango

Price point and contract length

Review Source

RM

Robin M.  
Digital Strategy Intern  
Political Organization  
Used the software for: Less than 6 months

### "Tatango is a great easy-to-use service"

October 30, 2020

5.0

Tatango's customer service is always very quick to respond to any questions/concerns, which is very helpful especially with time urgent sends.

Pros

The software is easy to learn how to use, and it provides everything you could ever want for sending texts!

Cons

It takes a while for sample text messages to send, but that may be due to service providers and not Tatango itself.

Review Source

CB

Cristina B.  
Digital Strategist  
Political Organization  
Used the software for: Less than 6 months

### "Easy to use, responsive team!"

October 29, 2020

4.0

Positive overall experience with daily use.

Pros

Incredibly user-friendly service. A must-have tool for raising money, and easy to integrate within your program.

Cons

There are times when texts do not go out as scheduled, but this is more on the carrier end than Tatango. Tatango's help service is usually responsive to these issues!

Review Source

ES

Erica S.  
Digital Strategist  
Political Organization  
Used the software for: 6-12 months

### "Great Resource for Organizations!"

April 16, 2020

4.0

Pros

This product is incredibly intuitive and easy to use. It's produced great results for growing grassroots organizations and driving fundraising for our clients. Would recommend!

Cons

My only complaint is that I wish there was a way to combine campaigns rather than having to create a new account.

Review Source

JL

Jason L.  
Director of Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use, great customer service! "

July 6, 2019

5.0

Pros

Easy to use with great customer service support. Tatango walked us through every step of the implementation and use process, making everything seamless!

Cons

Wish they had international support, and could help with other parts of out mobile strategy outside of our customer texting campaigns.

Review Source

FL

Flavia L.  
Prestadora de serviços  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Meet my needs when I need them."

April 6, 2021

5.0

Pleasant, do not dive any difficulties and every time helped me in a satisfactory way. I highly recommend it.

Pros

I find help in it when I need it with excellence, the access is simple and the facility is also great.

Cons

Truly, I am completely satisfied. I have no complaints or found defects so far.

Review Source

IV

Isabella V.  
Digital Fundraising Coordinator  
Political Organization  
Used the software for: Less than 6 months

### "Tatango Review "

October 28, 2020

5.0

Overall, I had a positive experience with this software.

Pros

The feature that I use daily is the amount of recipients. The ease of pulling reports on this program is very helpful day-to-day.

Cons

So far, I have not had any problems with the software.

Review Source

NC

Nina C.  
Digital Strategist  
Fund-Raising  
Used the software for: Less than 6 months

### "Great for Daily Use"

August 25, 2020

5.0

I really enjoy tatango and how it makes an entire aspect of my work easy

Pros

It's very easy to use and navigate. Easy to find mistakes once they've been made and fix

Cons

I wish the hover feature was available for sent texts as well

Review Source

GF

Gunnar F.  
Fundraising Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good Investment"

November 13, 2020

4.0

Tatango allows my company to reach larger target audiences through sms/mms messaging.

Pros

A great product that is user friendly and very beneficial.

Cons

I have not had any complaints yet! This product has been a great help.

Review Source

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