--- title: "ProTexting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProTexting Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/145851/ProTexting/" page_type: "product" language: "en" --- # ProTexting Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ProTexting ## What is ProTexting? Ultra-Fast SMS Sending Up to 1000 Texts per Second! Fastest in the Industry! ProTexting is an SMS marketing platform designed for businesses in all industries. You can create text messaging campaigns for mobile surveys, voting, text in questions, text 2 screen, etc. Super FAST sending of your SMS Campaigns. 24/7 monitoring and support. FREE demo and On-boarding sessions are part of the services. FREE Toll-Free number for every account. Sign up for FREE TRIAL ## What is ProTexting used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 88 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProTexting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.protexting.com&name=ProTexting) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProTexting 4.6 (88) VS. [4.9 (649)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (88) Ease Of Use 4.5 (649) Value For Money 4.5 (72) Value For Money 4.7 (616) Customer Service 4.7 (79) Customer Service 4.8 (588) ## ProTexting alternatives [4.8 (693)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (269)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (507)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145851/ProTexting/alternatives/) ## FAQs about ProTexting Overview ### What problems does ProTexting solve? ProTexting solves slow, manual customer outreach and low visibility into SMS campaign performance by centralizing bulk texting, scheduled reminders, autoresponders, two-way messaging, and response tracking. Marketing teams, sales departments, customer support staff, and small business owners use it to generate leads, handle inquiries faster, and keep customers informed at scale. Answer based on 66 reviews Overview ### Which roles and teams benefit most from ProTexting? ProTexting is most used by marketing teams, small business owners, customer-facing managers, and operations staff who need fast audience outreach. Product and engineering teams support campaign integrations and messaging workflows, while administrative and accounting roles use it for reminders, updates, customer communication, and improving response rates. Answer based on 88 reviews Overview ### What company size and industries is ProTexting built for? ProTexting is built primarily for small businesses, which make up 61% of reviewers, and is most used in Information Technology and Services at 15%. It serves businesses across industries, with additional concentration in Marketing and Advertising at 11% and Computer Software at 7%, mainly for SMS marketing. Answer based on 88 reviews Features and Usability ### What are the key features of ProTexting? ProTexting includes core SMS marketing features like mass texting, scheduled messaging, and drip campaigns, plus automation tools such as autoresponders and mobile keywords. Common differentiators include 2-way messaging, contact segmentation and personalization, MMS campaigns, and campaign analytics with delivery, engagement, and response tracking. Answer based on 54 reviews Limitations ### Does ProTexting have bugs or delivery issues? ProTexting works reliably for many teams, but some users do run into minor glitches and message delivery problems. Marketing teams often report stable day-to-day use without crashes, while others mention occasional UI friction, setup trouble, or undelivered automated texts that can require manual follow-up or support help. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does ProTexting integrate with? ProTexting integrates with 12 third-party tools, including communication and marketing platforms such as Twilio, Mailchimp, Constant Contact, VerticalResponse, Intercom, and Zapier. It also connects with HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Shopify, and Google Calendar. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does ProTexting offer? ProTexting provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for checking steps, and videos provide self-paced walkthroughs of features and tasks. Answer based on 5 reviews Getting Started and Support ### What customer support options does ProTexting offer, and how do users rate the experience? ProTexting offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and effective during setup and troubleshooting, though some report slower replies, occasional difficulty getting timely answers, and mixed consistency when issues or delivery problems arise. Answer based on 32 reviews Features and Usability ### Is ProTexting easy to use for beginners? ProTexting feels easy to learn for most beginners, with a simple interface and straightforward SMS campaign setup. Small business teams and marketing users often find daily texting, automation, and contact management easy to handle, though some users mention a learning curve, occasional signup friction, or confusing areas at first. Answer based on 20 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) ProTexting supports all three features reviewers value most: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send direct campaigns at scale, tailor messages to individual recipients, and improve communication relevance, allowing teams to reach customers more effectively and drive better response rates. SMS Messaging 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Send messages via SMS Message Personalization 4.7 (42) 42.86% of 42 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields 2-Way Messaging 4.5 (36) 41.67% of 36 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Contact Management 4.5 (32) 37.50% of 32 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduled Messaging 4.7 (41) 48.78% of 41 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Mass Texting 4.6 (49) 53.06% of 49 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time ProTexting 25 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Multi-Campaign: Manage multiple campaigns in one system - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (87) 4.6 Based on 87 reviews ## Pricing Value for money 4.5 (72) Free Trial Basic $49.00 Flat Rate,Per Month Value for money 4.5 (72) 4.5 Based on 72 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Intercom](https://www.capterra.com/p/134347/Intercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (79) 4.7 Based on 79 reviews ## User reviews Overall rating 4.6 Based on 88 reviews Filter by rating 5(59) 4(26) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AM Atendi M. IT Manager Information Technology and Services ### "A Great SMS Marketing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2024 Pros When it comes to SMS Marketing, ProTexting offers best features. It is affordable and comes with marketing features It has scheduling features and has pushed business to the next level. Cons No single problem experienced with ProTexting Switched from [Textellent](https://www.capterra.com/p/176182/Textellent/) [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) [Textmagic](https://www.capterra.com/p/147342/TextMagic/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Catherine C. Instructor E-Learning ### "Protexting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 30, 2023 The app is useful, makes the work easier, and it offers free trial to help the user test the functionality of the app without actually paying for it. Pros The app can be used as intended, sending messages and announcements can be easily done. It is pretty straightforward. Cons The app can improve its UI design to attract more users and engage them for a long time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dan T. CEO Banking ### "Excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 Pros Their customer service is excellent. They helped me get set up quickly, specifically helped set up my use case and we’re a pleasure to work with Cons No complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paola A. manager Arts and Crafts ### "best app for business messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 1, 2023 Pros it is the perfect software to manage your business texting Cons price could be quite expensive if you don't have a big business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mohamed F. Lead Security Engineer Information Technology and Services ### "Affordable and Easy-to-Use SMS Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 25, 2023 ProTexting is an excellent text message marketing platform for companies of all sizes, in general. It boasts a committed customer service team, a wide range of features, and is simple to use. Pros 1\. Simple to use2. Several features3. Acceptable different price ranges4. Committed customer service team Cons In My Opinion, it may be costly for people who use it often and also noticed limited opportunities for integrating with other marketing tools. Reasons for choosing ProTexting I gave it a try as ProTexting's integration with Zapier was another factor in my decision. I can link ProTexting with other programs and platforms using Zapier, including my CRM and marketing automation software. This enables me to automate and enhance the effectiveness of my text message marketing initiatives. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS priyanka S. DATA ANALYST Furniture ### "best app for messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2023 my experience ois that our customers are getting promotional offers and details messges very easily and quickly Pros it has all the feautures which helps an organisation to contact the customers in an effective and easy manner to promote the items Cons there are no flaws in this infact its very easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Krishna G. Relationship Manager Marketing and Advertising ### "How protexting’s feature can benefit your business or organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Pros Easy ans effective SMS and MMS marketing platform with many features and services. Cons May be expensive or complex for some users or needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sachin S. Operations Associate IT and Content Education Management ### "ProTexting provide direct customer engagement through messaging" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 16, 2023 Overall, it was good decision when we opted for ProTexting. Pros ProTexting benefits us with direct customer engagement through text messaging, including mass texting, scheduled messages, and autoresponders. The platform provides detailed analytics for tracking campaign effectiveness, enabling data-driven decisions. It offers a streamlined solution to enhance customer engagement and drive results through SMS marketing. Cons Cons of using ProTexting include the need for customer opt-in, potential costs, limited reach to non-texting audience, and the importance of maintaining appropriate messaging frequency and timing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sonia K. Sound Design and Editing Media Production ### "ProTexting: Effective SMS Marketing and Communication Solution with Robust Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2023 ProTexting is an effective SMS marketing and communication solution with robust features for businesses. Despite considerations such as limited multimedia messaging, pricing structure, learning curve for advanced features, and customer support response time, the platform's comprehensive SMS marketing functionality, user-friendly interface, automation capabilities, and detailed analytics make it a valuable tool for businesses seeking to engage and communicate with their audience through SMS campaigns. Pros Robust SMS marketing features: ProTexting offers a wide range of features specifically designed for effective SMS marketing campaigns. From personalized messaging and scheduled broadcasts to autoresponders and keyword campaigns, the platform provides powerful tools to engage with customers, drive conversions, and build brand loyalty.Easy-to-use interface: ProTexting boasts an intuitive and user-friendly interface, making it simple to create and manage SMS campaigns. The platform allows for seamless contact management, list segmentation, and message customization. Even users with limited technical expertise can navigate the platform with ease. Cons Limited multimedia messaging: ProTexting primarily focuses on SMS marketing and communication, which means that multimedia messaging capabilities are limited. While it excels in text-based campaigns, users looking for rich media messaging or MMS capabilities may find the options restricted.Pricing structure: The pricing structure of ProTexting may not be suitable for all businesses, particularly smaller organizations or those with limited budgets. While the platform offers robust features, the cost of the service may be a consideration for businesses looking for more cost-effective SMS marketing solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elen K. PM Information Technology and Services ### "ProTexting is a comprehensive messaging platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 1, 2023 ProTexting is a powerful messaging platform with several notable strengths. Its user-friendly interface, versatile messaging options, automation capabilities, robust analytics, and reliable customer support make it an appealing solution for businesses looking to enhance their communication efforts. Pros ProTexting features an intuitive interface that makes it easy to navigate and utilize its various functionalities. Setting up campaigns, managing contacts, and analyzing results are all streamlined, saving time and effort. Cons Limited Integration Options: ProTexting's integration options with other marketing tools or social media platforms are somewhat limited. Expanding these integrations would enhance the overall marketing process and provide a more seamless experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145851/ProTexting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs ProTexting](https://www.capterra.com/compare/145851-10015149/ProTexting-vs-Project-Broadcast)