# SimpleTexting Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SimpleTexting Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/145859/SimpleTexting --- # SimpleTexting Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimpleTexting ## What is SimpleTexting? SimpleTexting is an easy-to-use SMS marketing platform that helps businesses communicate faster and more effectively with their customers, employees, and communities. Used by thousands of businesses across industries—including retail, education, healthcare, nonprofits, and enterprises—SimpleTexting makes it easy to reach people where they’re most likely to respond: text messages. With SimpleTexting, teams can send mass SMS and MMS campaigns, manage two-way conversations, and engage contacts in real time from a clean, intuitive dashboard. The platform includes features like scheduled messages, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed to support growing teams. SimpleTexting supports a wide range of use cases, from promotions and event updates to appointment reminders and internal alerts. Built to scale, it works just as well for small businesses as it does for larger organizations with more complex messaging needs. ## What is SimpleTexting used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 248 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $39 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimpleTexting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sinch.com/&name=SimpleTexting) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimpleTexting 4.7 (248) VS. [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (247) Ease Of Use 4.5 (647) Value For Money 4.5 (212) Value For Money 4.7 (614) Customer Service 4.7 (216) Customer Service 4.8 (586) ## SimpleTexting alternatives [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145859/SimpleTexting/alternatives/) ## Who uses SimpleTexting? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Texting 3.9 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Automated Responses 4.1 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages 2-Way Messaging 4.1 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Message Personalization 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields SMS Messaging 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Send messages via SMS Reporting/Analytics 3.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SimpleTexting 54 features Send and receive text messages to communicate with clients or prospects in real-time Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Use AI to generate content in the form of text, images, videos, etc. Track and monitor a specific set of keywords Create landing pages or online forms designed to capture new leads and prospects Shorten long links into custom or branded links Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Access software remotely via mobile devices Notifications via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Enable custom polls/voting to facilitate decision-making or increase engagement Trigger clickable pop-up messages Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and manage surveys Create and administer polls and surveys Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (240) 4.5 Based on 240 reviews ## Pricing Value for money 4.5 (212) Free Trial [View pricing plan details](https://www.capterra.com/p/145859/SimpleTexting/pricing/) 500 Credits $39.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 1000 Credits $59.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 2000 Credits $89.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 3000 Credits $119.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 7500 Credits $239.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance Value for money 4.5 (212) 4.5 Based on 212 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (216) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (216) 4.7 Based on 216 reviews ## User reviews Overall rating 4.7 Based on 248 reviews Filter by rating 5(190) 4(45) 3(8) 2(0) 1(5) Mentioned topic Sorted by most recent CC Charalampos C. Owner Chemicals ### "Modern Digital Marketing Tools " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2025 I am quite satisfied from my overall experience with Simple Texting and especially with the service of them Pros The friendly environment the easily process the quicker as it is possible resolve of the main problems Cons Sometimes despite the really good terms of the Simple Texting exist feew delays accordingly the operation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Michael B. Owner Mental Health Care ### "BE VERY CAREFUL WITH THIS COMPANY." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2025 Our $295 refund request (submitted12 days after purchase) was denied based upon their small print "out" clause. As a compromise, Simple Texting did offer "extra credits" beyond the 6000 useless ones we had pre-purchased. When I went to post this review on their website I found only 5 star reviews and could not find posting access. Pros clear implementation process. fast chat response time Cons Questionable Advertising/Refund Practices 1. Website unclear about timing of texting. It infers instantaneous sending (as needed in my practice). After purchase and installation, my tech discovered that the soonest send was 30 minutes after send command (although 1st Simple Texting rep insisted instantaneous was possible. 2nd one admitted it was not. 2. On their website, "FREE TRIAL" and "14 DAY REFUND" are displayed in large text. Those courtesies are denied when pre-purchasing an annual plan. That disclaimer is listed in very small print elsewhere in contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Britta B. Trips coordinator Non-Profit Organization Management ### "Simple texting review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 It has overall been a great texting platform for us Pros The option to contact multiple contact lists, scheduling texts, the response feature, and that I can add videos, links, and pictures Cons The size restrictions to adding media to a text Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Lori N. Owner Retail ### "Robust suite of features and a great value! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Overall, SimpleTexting is a very straightforward and easy to use SMS Marketing platform. I especially liked how they made sure our messages were in compliance with local laws and regulations, and how simple it is to get started! Pros SimpleTexting offers a robust suite of features and a great value for the price! Cons Didn't have integration with my email marketing platform, which is desirable for a comprehensive review of our marketing efforts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nikki M. HR Manager Retail ### "SimpleTexting is Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 7, 2025 Have only used it twice so far. Once as a test to make sure everyone received it and the next was used to report a late start due to weather. Pros Intuitive design, it is super easy to use Cons Nothing negative to report have used this twice already without issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Sarah T. Marketing Manager Leisure, Travel & Tourism ### "Easy Text Marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 14, 2025 Positive and an easy way to reach our members and guests Pros Ease of creating text campaigns for various lists of subscribers Cons The minimal notifications when a subscriber replies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Raegan F. Administrator Health, Wellness and Fitness ### "Good price for good service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 13, 2025 Pretty decent experience, wouldve stayed with them except we moved to an all in one phone/fax/text provider. Pros Being able to text with people from our landline made communication with clients way way easier. We could log in from anywhere, phone or computer, and be connected to our business landline. Being able to send mass texts to our contact list was super helpful as well. Cons There were some lags in receiving texts sometimes. It was more often than my current provider but not a massive issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Assistant Director Non-Profit Organization Management ### "Great Product, Great Price, Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2025 The experience was great. Customer support was helpful, trainings were easy, and the product hit the nail on the head! Pros SimpleTexting is an easy and effective tool to communicate with my clients. It has plenty of automations to make communication less cumbersome. Cons Not being able to buy add on credits is smaller packages. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Pricing and ease of use on SimpleTexting made it easier to implement in my organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sabrina C. Billing Specialist Hospital & Health Care ### "Gets it done." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 19, 2024 It helps communicate and it is really easy to send messages, and create campaign that are scheduled to be sent on specific dates/times. Pros Its easy to use and send messages, even campaigns are easy to schedule and set up. Cons It lags, sometimes stops working and takes forever to load which makes it super hard to work with since its one of the main tools we use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Gabriel M. Owner Graphic Designer Graphic Design ### "Simple but Confusing" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 21, 2024 It was great at first until the hidden fees started. Pros The keywords was the best part. It was easy to use. Cons The hidden fees and the number change issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145859/SimpleTexting/reviews/) Popular comparisons [Project Broadcast vs SimpleTexting](https://www.capterra.com/compare/145859-10015149/SimpleTexting-vs-Project-Broadcast)[SlickText vs SimpleTexting](https://www.capterra.com/compare/145859-155430/SimpleTexting-vs-SlickText-com)[EZ Texting vs SimpleTexting](https://www.capterra.com/compare/145848-145859/Ez-Texting-vs-SimpleTexting) [Textmagic vs SimpleTexting](https://www.capterra.com/compare/145859-147342/SimpleTexting-vs-TextMagic)[TXT180 vs SimpleTexting](https://www.capterra.com/compare/145844-145859/TXT180-vs-SimpleTexting)[Twilio vs SimpleTexting](https://www.capterra.com/compare/145859-180158/SimpleTexting-vs-Twilio-Communications-Platform)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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