# Page 10 | SimpleTexting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is SimpleTexting the right SMS Marketing solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145859/SimpleTexting/reviews --- SimpleTexting 4.7 (248) [View alternatives](https://www.capterra.com/p/145859/SimpleTexting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of SimpleTexting ## Showing most helpful reviews Showing 226-248 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Rachel C. administrative assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "My review of simple texting" November 26, 2019 5.0 texting people in mass Pros Simple texting saves me a lot of time. It is also very efficient and professional to use. Cons It's a little expensive. We are a non Profit. Review Source Response from Sinch December 6, 2019 Thanks for the positive review, Rachel! We're so glad that SimpleTexting has streamlined the process of mass texting for your non-profit! Also, I'm not sure if you already know this, but we offer a 15% discount on all of our monthly plans to all of our non-profits. :) Please reach out to us at support@simpletexting.net and we'd be happy to get that discount set up for you if it's not already, and make sure you're on the best (most economical) plan for your use case! AD Alma D. Business Wholesale Used the software for: I used a free trial ### "I like this it's great " July 4, 2020 5.0 It's really good to write people if you want to write people you should use this Pros I love using this to text people and writing messages to them Cons I don't have any bad to say about this I like it Review Source WC Wolfe C. Used the software for: ### "null" August 27, 2018 5.0 Review Source RM Rodions M. CMO Used the software for: ### "These guys know what they are doing!" March 29, 2016 5.0 I am having a very positive experience with them starting from their SMS service to customer support. They are always there in case we had any issues and they provide ongoing education on how to best run SMS campaigns. Review Source KP Kathy P. Sales Director Used the software for: Less than 6 months ### "Amazing for my business as a Mary Kay Director!" June 22, 2018 5.0 I am so excited with what this will do for my business. I have many other people in Mary Kay that are interested in joining once I see how it goes. Pros \*Great support \*Easy to use for me. If I have questions they are answered quickly \* It is wonderful to use for getting leads Cons I have not had a chance to ask my questions yet. I would like to be able to add emojis and pictures that show up Review Source JH Jo H. Used the software for: ### "Love Simple Texting!" February 16, 2017 5.0 So glad we found SimpleTexting - getting texts out to the church members couldn't be easier! And the unlimited keywords is so helpful. Thanks SimpleTexting for helping our communication skills! Review Source HR Hester R. Owner Retail Used the software for: Less than 6 months ### "Great Perks" March 1, 2017 5.0 I am a consultant for a DS company and I sell mostly online. SMS marketing allows me to stand out from the other 70k consultants by gently reminding customers that my event is about to start. Reaching buyers when they are offline, unsubscribed, distracted or shopping elsewhere is incredibly powerful! Pros Ease of use Cons delivery can be late which makes the tool useless Review Source BH Brad H. Digital Marketing & eCommerce Food & Beverages Used the software for: Less than 6 months ### "Exceptional Service!" September 8, 2016 5.0 Could not be happier and more delighted to have secured a lasting partnership with Simple Texting. Looking forward to offering our independent retail customers another vehicle to connect and communicate with their customers. Cons Ease of use. Simple and intuitive. Also, the fact that I can grant sub-user access to keywords under the main account. Review Source JB Justin B. Owner Consumer Services Used the software for: Less than 6 months ### "ideal platform for sending messages" December 7, 2018 5.0 Pros i like to be able to send the same message to multiple recipients, this app is great for that and easy to use Cons maybe more features and integrate better with other programs Review Source Response from Sinch December 14, 2018 Hi Justin! We're happy to hear that we've made it easy for you to send messages to multiple recipients! In terms of integrations and features, we've recently released our Zapier integration, which allows you to integrate SimpleTexting with hundreds of other apps! If you ever have other features and integrations you'd like to see, we'd love to hear them! BH Brad H. Used the software for: ### "Eagle Brook Church" September 26, 2016 5.0 We've been very pleased with our partnership with SimpleTexting. Using their platform, we've been able to connect our church attenders in quick and seamless ways. Review Source LM Levi M. Used the software for: ### "Awesome stuff!" September 13, 2016 5.0 Absolutely awesome! The customer service is impeccable! I love all the avenues used to reach me to make sure I was satisfied with the product. Review Source sS sara S. manager Used the software for: ### "great service and solution for our business" November 10, 2015 5.0 been using this for our spa. great service and super easy to use! And our customers love the convenience of this! Review Source KC Kayleigh C. Communications Director Writing and Editing Used the software for: Less than 6 months ### "So Impressed!" October 24, 2016 5.0 The customer service and ease of use of Simple Texting is unparalleled. Also the price of the service is absolutely worthwhile and one of the cheapest I've seen for SMS marketing, and with the discount for nonprofits, working with Simple Texting is no question! Pros Customer service! Cons Getting to know it Review Source AG Adam G. Used the software for: ### "Tried Many, Use Only SimpleTexting" November 2, 2015 5.0 competitive rate, best customer support, fast delivery. Review Source Response from Sinch November 2, 2015 You rock!! We appreciate your business always. ER Elton R. Franchise Owner Used the software for: Less than 6 months ### "Great service and support - Simpletexting.com Should be called Super-SimpleTexting" August 9, 2018 5.0 Pros Very intuitive, easy to set up key words and triggers and love the built in url shortener. really helps save text Cons Have not found any negatives to the service. you can get up and running very quickly and make adjustments on the fly Review Source DJ Donnell J. President Used the software for: Less than 6 months ### "Prompt and professional" April 24, 2018 5.0 Pros List of Features is comprehensive. I really like the ease of use of the portal and the built-in support feature. Cons While I do like the feature set, I do not like the fact that MMS messages deduct 3 credits when other texting services do not charge for MMS. Review Source Response from Sinch May 26, 2018 We appreciate the feedback Donnell! We keep all of our pricing transparent, so no one is surprised and can make an informed decision on their plan needs. JH Josh H. CEO Retail Used the software for: Less than 6 months ### "Easy User Interface & Decent Pricing" January 12, 2021 5.0 Pros The software is easy to use and set up. It has been helpful to have scheduled emails and campaigns that are triggered based on keywords. Their customer service has been quick and very helpful with any questions along the way. Cons I wish you could segment users based on behavior. If someone clicks a link in the text message, you cannot segment those users. Review Source WB Wendy B. Marketing Director Real Estate Used the software for: Less than 6 months ### "Awesome Texting System with Amazing Support!" March 13, 2017 5.0 Everyone has been amazing in getting me set up and answering all the questions I had. Very quick responses and very informative! Highly recommended. Pros Abundance of features and customer support Cons Ease of use and features. Review Source MK Martha K. President Education Management Used the software for: Less than 6 months ### "Outstanding customer support " March 4, 2020 5.0 Overall excellent. Pros I am able to contact clients in a meaningful way directly to their phone. Cons Instructions could be better. Have to get new password every time I sign in. \[SENSITIVE CONTENT HIDDEN\] support has been fantastic. Really helpful & showed me new ways to contact clients. Reason for choosing SimpleTexting Cost & ease. Review Source IT Ileana T. Food & Beverages Used the software for: Less than 6 months ### "Thank you!" August 8, 2016 4.0 Sam was a wonderful Cusomer Service rep, I have been shopping around and when I can to simpletext and got Sam via text and phones, she was great. I stopped shopping, she is one of the main reasons, I will use your company!!! Review Source BS Brandy S. Administration Religious Institutions Used the software for: Less than 6 months ### "Awesome customer support!" October 18, 2016 5.0 I love how quick the customer support is to answer my questions. They always add useful hints & tips. Sam is the man! Pros Easy to use, quick customer service Review Source CD Chimene D. President/CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Exceptional Customer Service" March 17, 2021 5.0 The customer service is exceptional and makes you want to be a customer with this company. I would highly recommend SimpleTexting to anyone. Pros The product was easy to use and customer service was exceptional. Cons I have no recommendations-product met my needs. Review Source MD Michelle D. Facilities Supervisor/Operations Assistant Facilities Services Used the software for: Less than 6 months ### "Real Time support is great " December 12, 2018 4.0 Simple texting allowed us to effectively roll our our first texting campaign with ease. Pros Ease of use for simple text campaigns and great customer support. Cons Like anything it took some patience to get to use. Review Source Response from Sinch December 14, 2018 Thanks for your kind words Michelle! We totally understand that it can take time to get used to a new product and we're happy to have our support team there to help along the way! Similar Products Featured ## Related categories [SMS Survey](https://www.capterra.com/sms-survey-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.