# Page 8 | SimpleTexting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is SimpleTexting the right SMS Marketing solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145859/SimpleTexting/reviews --- SimpleTexting 4.7 (248) [View alternatives](https://www.capterra.com/p/145859/SimpleTexting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of SimpleTexting ## Showing most helpful reviews Showing 176-200 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Ryan S. Used the software for: ### "Simple Texting offers great Service, Features and even Better Customer Service!" September 26, 2016 5.0 The team at Simple Texting deliver unmatched service and their support is second to none. They are always quick to respond to questions and even go the extra mile to get you immediate answers. I would highly recommend Simple Texting as a valued added-service for any business looking for a company with both proven experience and great customer support! After now working with some of the top SMS companies in the Industry I can honestly say - Simple Texting is #1. Review Source VF Valeria F. Student (valeria.flores2@upr.edu institutional address) Writing and Editing Used the software for: 1-2 years ### "SimpleTexting Review" December 12, 2018 4.0 Pros What I like most about this software is that it allows me to communicate with people with whom I'm interested in doing business with and have efficient customer-service conversations. Cons What I like least about this software is that it crashes sometimes and has bugs that need to be fixed such as how slow it can get sometimes. Review Source Response from Sinch January 12, 2019 Thank you for your feedback Valeria! I'm sorry to hear that you've been experiencing some issues. Please feel free to reach out to us at support@simpletexting.net so we can help! You can also click on the blue and white chat bubble on our site or within your account to reach the team! GL Gethin L. Systems Manager Retail Used the software for: Less than 6 months ### "It's all in the name... Simple" March 27, 2020 5.0 Simple and Robust. Highly Recommended. Pros Ease of Use. Versatility. Excellent and responsive customer service Cons Inability to alter auto-generated compliance messages. Review Source TB Teresa B. Web/Social Media Director Civic & Social Organization Used the software for: 1-2 years ### "Great value, easy to use" January 23, 2021 4.0 Easy canned solution for texting Pros SimpleTexting is easy to use and a great value. It has really increased communication with our organization. Cons Customer service is all online. Have to ask for someone to call you. Review Source Response from Sinch January 29, 2021 Hello Teresa! Thanks for the sweet review. We are glad to hear that the product has increased the communication within your organization. It is indeed easy to use and a great value. JL Jenny L. Speaking skills coach Professional Training & Coaching Used the software for: Less than 6 months ### "SimpleTexting is the perfect name for this product!" October 16, 2020 5.0 Pros Easy to use! I am not tech savvy and this is VERY easy to use! Cons Expensive. We need to send weekly text messages and our list will continue to grow. Not sure if we will be able to afford the SimpleTexting as the list grows. Review Source Response from Sinch October 21, 2020 Thanks for your review! We are glad to hear that many users like you love how easy it is to use our platform. We also remain competitive in our pricing. In fact the cost per message is cheaper on bigger plans. We also have annual plans which come with 25% discount. Please reach out to us at any time for pricing recommendations. Always happy to help :) JT Judi T. receptionist Medical Practice Used the software for: Less than 6 months ### "easy to text " June 29, 2017 5.0 communication with the patients Pros I have thoughts on this I really don't have any thoughts on this don't think I can expand on this and I am tired of saying the same and still I think you need to take out this part of the soft ware Cons Review Source Response from Sinch July 11, 2017 Judi - Really appreciate you taking a few minutes to review SimpleTexting! Happy to hear that you find it easy to text using our service. AB Alhaji B. Acquisition Specialist Real Estate Used the software for: Less than 6 months ### "Great Product!!!" October 12, 2020 5.0 Pros Easy to Use, Compliant with laws, Great and speedy Customer Service Cons None at the moment. Great help and selp help videos and manuals Reason for choosing SimpleTexting Price Review Source PW Phillip W. Project Supervisor Used the software for: Less than 6 months ### "Fits my Needs Perfectly " November 7, 2016 5.0 I use SimpleTexting on a daily bases. So much better than email. And the OptIn is so easy. I used to enter email addresses and phone numbers into my contacts one by one. Now it's all automated and much less expensive than I thought it would be. Simple Texting was the choice for me because of their excellent support and unlimited keywords/lists. SO happy with their service! Pros Unlimited Lists Cons No iPhone App Review Source KB Kimberly B. Professor E-Learning Used the software for: 6-12 months ### "Basic Texting for Outreach" April 30, 2020 4.0 Still finding out. Pros Mass texting campaigns. Uploading capabilities. Cons Limited characters allowed. I need to converse with the students. Review Source JM Jennifer M. VP of Marketing Consumer Goods Used the software for: Less than 6 months ### "Fantastic Service" March 24, 2020 5.0 Pros We've been using SimpleTexting for a few months to communicate with our sales force. It's simple to use, easy to schedule and have yet to find something about it that is complicated. Best of all is customer service. They will literally sit with you and show you features, walk you through what you need to learn - they don't just send you an article and say, read this, they actually HELP! Cons Nothing as of yet! Everything has been simple and straight to the point! Review Source KC Katie C. Promotions Coordinator Used the software for: ### "Over the top personalized service!" April 30, 2018 4.0 Pros The best feature of Simple Texting truly is the one-on-one support that their team offers. Not only did team do a great job explaining the features of the product, but also helped us set up our first keywords and functions to make sure that we were on the right track. Looking forward to seeing the results. Cons I haven't had a chance to dive into the software enough on my own to offer ideas on what I like the least. Review Source Response from Sinch May 22, 2018 Thanks Katie! I have passed this along to our support team who are delighted to have been able to help! NB Nicole B. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Quick, easy with awesome open rates! " January 8, 2021 4.0 SimpleTexting helps me to connect with my audience on a more personal level. It makes my prospects feel like they are always in the loop! Pros If you want to be able to stay top of mind with your prospects, this software is for you. Love the easy to use platform to connect with people from my Facebook group on a whole other level! Cons Everything has been easy to use so far. I haven’t jumped into multi media yet, but I’m sure I will love that too. Reason for choosing SimpleTexting It was recommended to me by my coach! Review Source SG Scotty G. Director Religious Institutions Used the software for: Less than 6 months ### "Great tool" June 30, 2020 5.0 Pros Easy to use. Easy for people to sign up or unsubscribe. Cons I am not aware of any shortcomings. Very pleased. Review Source AC Annie C. Nutritionist/CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very user-friendly interface and easy to use!" April 17, 2020 5.0 Overall I am satisfied with SimpleTexting. It is easy to text a large amount of subscribers and even communicate with those who happen to text back. Pros I have used other texting apps/sites and I have found SimpleTexting to be the most straight forward and easy to use interface. Cons I wish I could still use bitly links, rather than the URL link shortener because I like to have specific phrase in the shortened URL rather than just letters and numbers. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Review Source JH Jiason H. Desk Help Technician Hospital & Health Care Used the software for: Less than 6 months ### "Great Texting Platform" June 2, 2020 5.0 Pros Easy to use & effective. The price is fair Cons no reoccurred options. Takes time for setting repeated works Review Source DK Danya K. CEO Retail Used the software for: Less than 6 months ### "Easy and convenient " October 16, 2020 5.0 Amazing software. Highly recommended. Pros I love the feature to send out campaigns and being able to reply back to customers. It is so easy and convenient. I was able to receive a key code versus a phone number and this has increased my sign ups. Cons I honestly haven't found anything I least like about it. Review Source Response from Sinch October 20, 2020 Thanks for the wonderful feedback! It's great to hear that our campaign and keyword features including our short code have made a positive impact to your business especially in increasing your sign ups. GC Guillermo C. Dev Director Political Organization Used the software for: 6-12 months ### "Great product" July 14, 2020 5.0 Pros Easy of use, fast setup, creat customer support Cons Little expensive when having a small number of sends Review Source MK Mariya K. Nutritionist and Diet Planner song write ✍️ Hospitality Used the software for: I used a free trial ### "Good Experience " July 26, 2022 5.0 I'm satisfied customer Pros Helpful software indeed u keep in touch Cons Need more features reading this software updates Reason for choosing SimpleTexting This is very easy to use and more attractive software Review Source AH Amy H. Owner Used the software for: ### "Phenomenal customer service!" March 31, 2016 5.0 In this day and age, customer service can be lacking in most of the big companies I deal with. I was so impressed! This was not the case with Simple Texting. FINALLY! A company that gets what it means to take care of their customers. They went above and beyond the call of duty. I will be a loyal customer for a long time!! Review Source JG Justin G. School Leader Primary/Secondary Education Used the software for: 1-2 years ### "Review from private school" March 16, 2020 5.0 Pros The product is easy to use and is very helpful in sending out mass text. Our school utilizing the program to send text out to potential families because we get a better open rate on text compared to emails. Cons The limited number of characters allowed for 1 credit. Review Source AC Anthony C. Campus Pastor Used the software for: Less than 6 months ### "SimpleTexting has the most dynamic features, the best price, and excellent Customer Service!" April 26, 2018 5.0 Pros The available features are outstanding. The creativity of our Marketing Team has yet to come up with an idea they would like to use text Marketing Software for that SimpleTexting has not been able to accommodate, simply and beautifully! Cons There really isn't anything that we dislike about the platform. It has met our needs in every way. The plugins allow for such a dynamic and interactive process to allow our "customer" experience to continue long after they leave our establishment. Review Source Response from Sinch May 21, 2018 Thank you for your great feedback Anthony! We're happy to be able to provide a diverse set of features that make it easy to get the most out of text marketing! ZR Zane R. Chief Operations Officer Health, Wellness and Fitness Used the software for: 6-12 months ### "Effective marketing!" December 9, 2020 5.0 Pros The ease of use is very nice. We have seen a great response from customers because I lot of them do not read emails but always check their text messages! Cons I wish the character count could be more! Review Source Response from Sinch December 11, 2020 Hey Zane! Thanks for stopping by to leave a review. We are always glad to hear from customers like you testifying how easy it is to use the program. It's great to know you've been receiving great responses. If you didn't know, you can send up to 1,600 characters on MMS message :) AB Annabelle B. Marketing and Sales Manager Machinery Used the software for: 6-12 months ### "It was easy to use and I had great help from the team. " March 28, 2018 5.0 Pros With so many texting interfaces in the market, SimpleTexting not only gives you an innovative tool to manage your campaigns but also the advantage of outstanding customer support. They are available for any question or inquiry almost 24/7. They are simply great! Cons Integration with ZOHO CRM and a desktop software. Review Source Response from Sinch April 2, 2018 Really appreciate the awesome feedback, Annabelle! Glad that you were able to really use SimpleTexting to make your customer outreach easier. Our team is very focused on delivering an exceptional experience too and I'm happy that they delivered for you. Keep an eye out in the future for some new integrations as we work to expand these based on client needs. MY Michael Y. Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Simpletexting review from Michael" January 29, 2021 5.0 Pros Ease of use. Easy tracking on conversations and opt-ins. As well as functionality on cloning messages & campaigns Cons Lack feature to sending text messages outside of the United States Review Source Response from Sinch February 2, 2021 Hello Michael! Thanks for the review. Tracking conversations and opt-ins are indeed easy to do using the platform. We're very glad that you also like the option to duplicate campaign messages. As always, feel free to reach out to our support team for help Indira A. MD Marketing and Advertising Used the software for: Less than 6 months ### "Mobile marketing taken to another level" February 23, 2023 5.0 Pros 1\. Sufficient resources for mobile marketing like surveys/marketing2. Provides detailed analytics for all campaigns Cons Improve on the free trial features to allow for better testing. 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