--- title: "SimpleTexting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimpleTexting Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/145859/SimpleTexting/" page_type: "product" language: "en" --- # SimpleTexting Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimpleTexting ## What is SimpleTexting? SimpleTexting is an easy-to-use SMS marketing platform that helps businesses communicate faster and more effectively with their customers, employees, and communities. Used by thousands of businesses across industries—including retail, education, healthcare, nonprofits, and enterprises—SimpleTexting makes it easy to reach people where they’re most likely to respond: text messages. With SimpleTexting, teams can send mass SMS and MMS campaigns, manage two-way conversations, and engage contacts in real time from a clean, intuitive dashboard. The platform includes features like scheduled messages, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed to support growing teams. SimpleTexting supports a wide range of use cases, from promotions and event updates to appointment reminders and internal alerts. Built to scale, it works just as well for small businesses as it does for larger organizations with more complex messaging needs. ## What is SimpleTexting used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 249 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Starting price $39 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimpleTexting?[Manage this product listing](https://www.g2.com/products/simpletexting/claim_requests/new?auto=true) ## SimpleTexting Overview Updated September 2026 AI summary SimpleTexting enables organizations of all sizes to manage SMS marketing and mobile communications, offering two-way messaging, mass texting, campaign scheduling, and message personalization. With features like AI Copilot, polls, drip campaigns, and analytics, it supports marketing, engagement, and surveys. The platform deploys on cloud and mobile devices, accommodating diverse communication needs for businesses seeking SMS solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimpleTexting 4.7 (249) VS. [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (248) Ease Of Use 4.5 (652) Value For Money 4.5 (213) Value For Money 4.7 (619) Customer Service 4.7 (217) Customer Service 4.8 (591) ## SimpleTexting alternatives [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (695)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145859/SimpleTexting/alternatives/) ## FAQs about SimpleTexting Overview ### What problems does SimpleTexting solve? SimpleTexting solves slow, fragmented outreach by letting teams send targeted mass texts, automate reminders and keyword replies, and manage two-way conversations from a business number. Marketing, customer service, healthcare, education, nonprofit, and operations teams use it to reduce manual follow-ups, cut inbound calls during disruptions, and reach people who ignore email. Answer based on 229 reviews Overview ### Which roles and teams benefit most from SimpleTexting? SimpleTexting benefits business owners, executives, marketing teams, and operations or administrative staff who need fast, direct outreach. Marketing and communications roles use it for promotions, reminders, and audience engagement, while HR, nonprofit, and community leaders rely on it to coordinate updates, events, recruiting, and internal or customer communication. Answer based on 239 reviews Overview ### What company size and industries is SimpleTexting built for? SimpleTexting is built primarily for small businesses, which make up 88% of reviewers, and it is used most in nonprofit organizations at 10%. It also serves enterprises and midsize companies, with common adoption in marketing and advertising and religious institutions at 8% each, especially for SMS marketing. Answer based on 249 reviews Features and Usability ### What are the key features of SimpleTexting? SimpleTexting includes core SMS marketing tools like mass texting, 2-way messaging, campaign scheduling, and contact list segmentation. Differentiating features include keyword-based autoresponders, text-to-vote contests, MMS, and API integrations. Reviewers also frequently mention its easy setup, mobile access, and analytics for tracking campaign responses and subscriber engagement. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? SimpleTexting starts at $39/month for 500 outgoing text credits, with 1,000 at 59, 2,000 at 89, 3,000 at 119, and 7,500 at 239; Enterprise pricing is custom. A free trial is available. Reviewers often call pricing clear and flexible, but note overage charges, MMS using extra credits, and costs rising as lists grow. Answer based on 75 reviews Integrations ### Which third-party tools and platforms does SimpleTexting integrate with? SimpleTexting integrates with over 50 integrations, including HubSpot CRM, Google Sheets, Google Calendar, Instagram, BigCommerce, Eventbrite, Calendly, and Constant Contact. Its catalog also covers marketing, events, scheduling, and ecommerce tools such as AWeber, Campaign Monitor, ClickFunnels, ClickUp, Cvent Event Management, and Google Ads. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on SimpleTexting? SimpleTexting is quick to onboard for most teams, with live online sessions, webinars, videos, and documentation available for training. Reviewers describe the interface as intuitive, so nontechnical users and frontline staff often learn it fast, while admins or new users may need a short learning curve and occasional support. Answer based on 22 reviews Getting Started and Support ### What customer support options does SimpleTexting offer, and how do users rate the experience? SimpleTexting offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, friendly, and helpful, with fast chat replies and useful guidance during setup. Some report occasional frustration with imports, porting, billing confusion, and delayed issue resolution. Answer based on 137 reviews Text messaging ### How well does SimpleTexting handle business text messaging? SimpleTexting handles business text messaging well for bulk outreach, reminders, alerts, and two-way conversations. Marketing teams, schools, service businesses, and field operations like the easy contact uploads, list segmentation, scheduling, and landline texting, though some users mention delivery timing limits, reply visibility issues, and extra costs for longer or interactive messages. Answer based on 137 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) SimpleTexting supports all three of the features reviewers rate most highly: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume text campaigns more efficiently, allowing teams to reach customers consistently and drive better campaign execution. SMS Messaging 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.0 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Database 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times 2-Way Messaging 4.2 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Automated Responses 4.1 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages SimpleTexting 54 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Link Shortening: Shorten long links into custom or branded links - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (241) 4.5 Based on 241 reviews ## Pricing Value for money 4.5 (213) Free Trial [View pricing plan details](https://www.capterra.com/p/145859/SimpleTexting/pricing/) 500 Credits $39.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 1000 Credits $59.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 2000 Credits $89.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 3000 Credits $119.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance 7500 Credits $239.00 Usage Based,Per Month It includes: - Mass texting - Two-way messaging - Free SMS replies and incoming messages - Auto-replies and drip campaigns - Picture messaging (MMS) - AI Assist message generator - API access - Reporting and analytics - Rollover credits - Unlimited contacts - Advanced audience segments - Unlimited text-to-join keywords - Seamless Mailchimp and Zapier integrations - Opt-in forms and pop-ups - Live support 7 days per week - Enterprise-grade deliverability - 3 users included - Two-factor authentication - 10DLC registration guidance Enterprise Contact Us It includes: - Enjoy all the benefits of a regular account, plus - - Dedicated Account Representative - Unique SMS Short Code Option - Unlimited Users with Permissions - 99.9% Uptime Guarantee - API Access Available Value for money 4.5 (213) 4.5 Based on 213 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (217) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (217) 4.7 Based on 217 reviews ## User reviews Overall rating 4.7 Based on 249 reviews Filter by rating 5(191) 4(44) 3(8) 2(1) 1(5) Mentioned topic Sorted by most recent Sarah T. Marketing Manager Leisure, Travel & Tourism ### "Easy-to-Use Platform, But SMS Wasn’t the Right Fit for Us" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 13, 2026 Our overall experience with SimpleTexting was positive from a platform perspective, but ultimately SMS marketing was not the right fit for our audience or team. Engagement with our offers was limited, and managing incoming customer questions created additional work, so we eventually decided to discontinue using it regularly. Pros SimpleTexting was easy to use and made it straightforward to send promotional messages and discount codes directly to customers. The platform itself was simple to navigate and worked well for what we initially needed. Cons Over time, we found that our audience was not engaging with text marketing as much as we had hoped. People would unsubscribe or not use the promotional codes we sent, while others would reply with customer service questions that our team was not equipped to manage through text. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rachel P. CEO Professional Training & Coaching ### "Outstanding Customer Service That Truly Cares" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Overall, my experience with SimpleTexting has been very positive. Technical issues can happen with any platform, but excellent customer service makes all the difference. SimpleTexting’s team consistently made me feel heard and supported, and their genuine willingness to help turned a challenging situation into a positive experience. Their wonderful customer service is what really sets them apart. Pros What stood out most was the amazingly fast response time from the customer service team. Every representative I encountered seemed to genuinely care about helping me and making sure my questions were resolved. Their support felt personal, attentive, and reassuring. Cons We experienced a few technical glitches, and waiting for a solution set me back several days. While the delay was frustrating, the support team remained responsive and helpful throughout the process. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reasons for choosing SimpleTexting I chose SimpleTexting because I had previously used it at another company and had a positive experience. I was already familiar with the platform, and its strong reputation gave me confidence in choosing it again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Charalampos C. Owner Chemicals ### "Modern Digital Marketing Tools " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2025 I am quite satisfied from my overall experience with Simple Texting and especially with the service of them Pros The friendly environment the easily process the quicker as it is possible resolve of the main problems Cons Sometimes despite the really good terms of the Simple Texting exist feew delays accordingly the operation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Michael B. Owner Mental Health Care ### "BE VERY CAREFUL WITH THIS COMPANY." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2025 Our $295 refund request (submitted12 days after purchase) was denied based upon their small print "out" clause. As a compromise, Simple Texting did offer "extra credits" beyond the 6000 useless ones we had pre-purchased. When I went to post this review on their website I found only 5 star reviews and could not find posting access. Pros clear implementation process. fast chat response time Cons Questionable Advertising/Refund Practices 1. Website unclear about timing of texting. It infers instantaneous sending (as needed in my practice). After purchase and installation, my tech discovered that the soonest send was 30 minutes after send command (although 1st Simple Texting rep insisted instantaneous was possible. 2nd one admitted it was not. 2. On their website, "FREE TRIAL" and "14 DAY REFUND" are displayed in large text. Those courtesies are denied when pre-purchasing an annual plan. That disclaimer is listed in very small print elsewhere in contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Britta B. Trips coordinator Non-Profit Organization Management ### "Simple texting review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 It has overall been a great texting platform for us Pros The option to contact multiple contact lists, scheduling texts, the response feature, and that I can add videos, links, and pictures Cons The size restrictions to adding media to a text Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Lori N. Owner Retail ### "Robust suite of features and a great value! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Overall, SimpleTexting is a very straightforward and easy to use SMS Marketing platform. I especially liked how they made sure our messages were in compliance with local laws and regulations, and how simple it is to get started! Pros SimpleTexting offers a robust suite of features and a great value for the price! Cons Didn't have integration with my email marketing platform, which is desirable for a comprehensive review of our marketing efforts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nikki M. HR Manager Retail ### "SimpleTexting is Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 7, 2025 Have only used it twice so far. Once as a test to make sure everyone received it and the next was used to report a late start due to weather. Pros Intuitive design, it is super easy to use Cons Nothing negative to report have used this twice already without issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Raegan F. Administrator Health, Wellness and Fitness ### "Good price for good service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 13, 2025 Pretty decent experience, wouldve stayed with them except we moved to an all in one phone/fax/text provider. Pros Being able to text with people from our landline made communication with clients way way easier. We could log in from anywhere, phone or computer, and be connected to our business landline. Being able to send mass texts to our contact list was super helpful as well. Cons There were some lags in receiving texts sometimes. It was more often than my current provider but not a massive issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Assistant Director Non-Profit Organization Management ### "Great Product, Great Price, Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2025 The experience was great. Customer support was helpful, trainings were easy, and the product hit the nail on the head! Pros SimpleTexting is an easy and effective tool to communicate with my clients. It has plenty of automations to make communication less cumbersome. Cons Not being able to buy add on credits is smaller packages. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Pricing and ease of use on SimpleTexting made it easier to implement in my organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sabrina C. Billing Specialist Hospital & Health Care ### "Gets it done." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 19, 2024 It helps communicate and it is really easy to send messages, and create campaign that are scheduled to be sent on specific dates/times. Pros Its easy to use and send messages, even campaigns are easy to schedule and set up. Cons It lags, sometimes stops working and takes forever to load which makes it super hard to work with since its one of the main tools we use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145859/SimpleTexting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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