# SMB Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMB Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/145871/SMB --- # SMB Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SMB ## What is SMB? If you're a team of 2 or 200, join the human resources revolution. Experience HR management as never before. SMB is easy and intuitive for HR administrators, the business and employees. Key features - Absence management, employee information, notifications and alerts all in one place accessible 24/7 and from any device - Control for the business with confidentiality and compliance - Intuitive for employees to use (key when rolliing out software) - Highly customisable to your requirements ## What is SMB used for? [Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £20 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smb.co.uk/&name=SMB) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMB 5.0 (3) VS. [4.3 (1,828)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £20 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.3 (1,827) Value For Money 5.0 (2) Value For Money 4.2 (1,490) Customer Service 5.0 (3) Customer Service 4.1 (1,560) ## SMB alternatives Highest Rated [4.9 (4,657)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,103)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,139)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (1,214)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145871/SMB/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Access Controls/Permissions Define levels of authorization for access to specific files or systems Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Benefits Management Record employee's benefit plans and selections throughout career progression Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Compliance Management Track and manage adherence to policies for any service, product, process, or supplier SMB 19 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Find and manage potential candidates and their applications and resumes through the recruiting life cycle Record employee's benefit plans and selections throughout career progression Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Automates core HR functions such as talent management, employee evaluation and learning management Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems Tools to find, assess, and hire suitable candidates for a job within an organization View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic £20.00 Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent America C. Web Designer ### "Excellent work and service of SMB " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2018 Pros Excellent work and service of SMB the results obtained were better than I imagined without a doubt I will return, one of the best in the area of human resources, more companies are needed so I have no doubt that it is one of the best in its scope. Cons I really do not have any complaints about giving them, on the contrary, I congratulate them for the work they provide, excellent. Highly recommended Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Thalia P. Editor Newspapers ### "Very satisfied with the service provided " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2018 Pros WOW !, there is no doubt that we need more companies that work with the same quality and efficiency of SMB, very satisfied with the service provided and in the area of human resources it stands out, it is difficult to find efficient companies. Cons I really do not have any complaints, excellent service and work. 100% RECOMMENDED, Absolutely the best software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Harvey G. ### "The best HR software for small business by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 12, 2016 I never give reviews but feel compelled to do so for smb.co.uk I have been using this software in my company for the past year and the software, service and value for money is outstanding. I have looked at other systems (some cheaper/some more expensive) and can honestly say this one outstrips them all. What smb.co.uk promise; they deliver by the bucket load. So stop wasting your time (and money) God knows I did! and buy yourself some HR peace of mind. Oh yeah, and did I mention that they're a UK company and all your employee data stays in the UK? And what about the "just give a months notice if your not happy" guarantee? Gold, HR gold they are :)))))))) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)