# Adobe Learning Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Adobe Learning Manager the right Training solution for you? Explore 682 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145872/Adobe-Captivate-Prime/reviews --- Adobe Learning Manager 4.3 (682) [View alternatives](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Adobe Learning Manager Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews BP Breona P Medical Laboratory GeneralistHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “It can mix classroom, virtual, and self-paced content in a single program, It uses AI to recommend content tailored to a learner’s role, skill level, or interests.“ November 16, 2025 JS Jazzmine S Senior lead analystComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “The only thing I didn’t like about adobe learningmanager was that some times the software timed out unexpectedly“ January 11, 2026 ap alissa p OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “It's useful for delivering required training and monitoring completion, and once you get to know it, it helps make learning administration more efficient.“ March 20, 2026 JW Jessica W Doc AdministratorChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “I lve and utilize a number of Adobe's products and while there can be frustrating moments, I typically find it's user error and not their applications themselves.“ January 8, 2025 ap alissa p OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “The reporting and management tools are helpful for monitoring completion and making sure employees stay up to date on required training.“ March 20, 2026 LN Lonwabo N Assistant ManagerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The document editing part about Adobe is not very reliable the documents i tried to edit were messed up the whole document came back with a lot of errors.“ June 7, 2022 JW Jessica W Doc AdministratorChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “The robust analytics provide valuable insights into learner progress and engagement, while the seamless integration with other Adobe tools enhances its versatility.“ January 8, 2025 FC Filipe C Resident Engineer (SQA)Automotive, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Not so easy for someone who is not used to the "internet", to expensive for the features.“ August 14, 2023 ## Showing most helpful reviews Showing 1-25 of 682 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Babatunde O. SEO Marketer Marketing and Advertising Used the software for: I used a free trial ### "Excellent experience" April 29, 2025 5.0 Great LMS and training video software for our employees and also deploys globally across different languages. Pros Adobe learning manager has an intuitive interface that makes managing employee onboarding and training videos Cons I only have complaints about the mobile. We want to manage and see proper analytics on the go but we currently can't do that. Review Source TB Tony B. Director E-Learning Used the software for: 1-2 years ### "Captivate Prime - getting better" August 19, 2019 4.0 It has been good for setting up the programme - but I cannot really fully commercialise the programme until document security is better. It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application. Pros The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage. Cons The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature. Alternatives considered [PeopleInsight](https://www.capterra.com/p/89350/HireRoad/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Adobe Learning Manager Great pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need. Review Source HT Herb T. Leadership Development Financial Services Used the software for: 2+ years ### "Adobe Captivate Prime - Make Sure You vet them well" April 29, 2021 3.0 Overall, the ACP sales team is very good at what they do in advertising features. The basic functions of integrations with an HRIS is complex and needs to be well tested before you enter in a contract. The basic functions for calendaring needs to be well tested to make sure Adobe systems communicate with your email provider. Reporting looks extensive but requires a lot of your own manipulation to be useful. Pros The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users. Cons Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something. Reason for choosing Adobe Learning Manager It pleased the product team and leadership group making the final decision. We also believed the integration of Captivate, Connect and Prime would be beneficial and that has not proved to be true. Review Source KF Kim F. Training Manager Individual & Family Services Used the software for: Less than 6 months ### "Struggling Novice" January 30, 2020 4.0 \[SENSITIVE CONTENT HIDDEN\] has been great to work with, however, when items need to be escalated sometimes the issue is with Captivate and not Prime or somewhere in the upload. It would be very helpful to have someone who understands both software. Also, the people at the help desk are nice, but I lack confidence in their knowledge. There have been a couple of occasions where they think something can be done, but when testing it, realize it cannot be done. If this is my escalation point, I feel they should be experts. Something as simple as the non-optional playbar should be common knowledge with an expert. Pros Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner. Cons Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Adobe Learning Manager The presentation seemed more user-friendly than it actually is. I liked the option for social learning. I liked the graphics on the dashboard. It had more of a high-tech look. I felt that Adobe products, in general, are focused on being high-tech and therefore, the product would remain fresh and current looking. Review Source BM Bruno M. e-learning developer E-Learning Used the software for: 2+ years ### "Very complete" March 22, 2022 4.0 It works for almost all multimedia there is and enables complex interactions Pros Very customizable and allow different responsive screens on same course Cons Could be more intuitive and have a simpler interface Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing Adobe Learning Manager used to work with adobe pack and it is a very complete software Review Source NA Naila A. Instructor and Learning Consultant Education Management Used the software for: Less than 6 months ### "Adobe Captivate Prime Review from Naila" January 30, 2020 5.0 I enjoy using and developing learning programs on Adobe Captivate. Pros I was very thrilled to see that -Publish in various devices - tablets, mobile phones, desktop. - Publish projects on devices that support HTML5 which are iPad and iPhone. - 360 degree learning experience feature - VR images integration and augmented learning. - Customizable overlay such as blurbs, audio content and quizes - 2D and 3D view options - SCORM compliant helps - it gives completion status, scoring and quiz results. - Cons Concern: Adobe Flash wis going to discontinue in December 2020. So we don't know what changes will be required to add in Adobe Captivate Prime after Adobe Flash is gone. Reason for choosing Adobe Learning Manager \- I feel very comfortable using it and creating my elearning programs which can be viewed on different devices by my learners. - Features are far more trendy and user friendly. Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) I found Adobe Captivate offering more latest trendy features Review Source AJ Ali J. Web Designer Information Technology and Services Used the software for: 2+ years ### "Best SCORM Training Creation Software" April 20, 2020 5.0 Very positive Pros The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well. Cons It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) It has more features and support for SCORM training Review Source CB Carolyne B. Office Manager Human Resources Used the software for: I used a free trial ### "TQR - Review" April 27, 2020 4.0 Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability. Pros It's easy to use. You're able to upload a wide range of documents to make it custom for learning. Cons There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Adobe Learning Manager Much cheaper and easier to use. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) It was difficult and confusing to use, the language of the program was different. Overall it lacked user friendly-ness. Review Source CT Carlos T. Training Director Restaurants Used the software for: Less than 6 months ### "Captivate Review" May 14, 2020 3.0 I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that will take me, with iSpring /Power point to create within less than one day, it took me almost a week and still working on it on the 2nd week. This type of software at this modern age, must be much simpler to execute steps within the navigation and platform with all the technology available at this moment Pros The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler. Cons Integration and actual navigation system. Alternatives considered [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) Reason for choosing Adobe Learning Manager price point, monthly membership. Switched from [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) prior experience, great navigation system, and clean e-learning. Review Source IS Iain S. IT Trainer Education Management Used the software for: I used a free trial ### "Frustrating system" April 22, 2020 3.0 Frustrating and I felt lost Pros It is very easy to integrate other Adobe products into the LMS Cons The 'How to do things' showed things differently to my experience. I attempted to follow the step by step but it was not doing what I wanted it to do. Alternatives considered [Learning Pool Platform](https://www.capterra.com/p/197291/Learning-Pool-Platform/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Adobe Learning Manager I haven't, I was assessing it to consider a new LMS for my organisation. Review Source TB Toni B. city councilman Civic & Social Organization Used the software for: 1-2 years ### "Adobe Learning Manager" January 28, 2025 5.0 This was used for a municipal league conference. Pros This app is easy to use and gives access to all of the break-out sessions so that I am able to learn and get credit for all of them. Cons Honestly, I wasn't excited about having to download another app. Review Source MJ Mikella J. Human Resources Coordinator Entertainment Used the software for: 2+ years ### "Adobe Learning works, but its pricey and has its flaws. " August 24, 2022 5.0 Overall it works solid as LMS software and allows employees to learn via mobile devices - which is our biggest request/need. I think it could be better, but currently, it fulfills our needs. If scores and adaptable elements were saved better I think it would be perfect! We do enjoy using if for our learning platform and will continue to do so for the foreseeable future. Pros Adobe learning as a portal/service is extremely fluid and functional. We have multiple courses and they are easy to manage and access for all of our employees. They are known as the industry leader and thus they garner more customers than other LMS, but that requires them to upkeep the software and that is a large benefit for us as the customer / consumer. The learning portals do work well and the tests are good when you are navigating them. Cons I wish it did a better job of saving test scores/certifications. Sometimes our employees will finish a class but the scores they tested with don't save and they have to attempt again. This is a technical issue we have asked for help with - so they provided a button to submit as support - which was nice, but we still have the issue. Reason for choosing Adobe Learning Manager It was the most well known product at the time of our need for a product like this. Review Source AS Anthony S. CSR Consumer Services Used the software for: 6-12 months ### "Using Adobe Learning Manager" June 29, 2023 5.0 It works smooth with our daily training team schedule and allows us to make change when needed. Pros I love how the Content creation and delivery: Options for creating and delivering engaging multimedia content, including videos, interactive presentations, quizzes, and assessments. Cons Lack of flexibility: An LMS that doesn't offer customization options or the ability to adapt to specific organizational needs and workflows may limit its usability and appeal. Review Source VR Verified Reviewer Training and Development Specialist Automotive Used the software for: Less than 6 months ### "Customer Training Tool" September 18, 2019 4.0 Overall, we are new users, but we are moving forward at a good pace with our project and Captivate Prime has been fairly easy to set up. We are looking forward to expanding our use to internal employees and foresee a long relationship with Adobe! Pros There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan. One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need. Cons There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting! Reason for choosing Adobe Learning Manager Features, pricing/purchase structure Review Source VR Verified Reviewer Director Enterprise Solutions Computer Software Used the software for: 2+ years ### "Perspective of a light user" August 17, 2018 3.0 It gives me what I need to make video recordings of trainings and demos at a much higher quality than a recorded webinar. Once you figure out the quirks, it's easy to replicate the steps from project to project. Pros We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project. Cons There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project. Review Source RS Reelika S. Coach E-Learning Used the software for: 2+ years ### "Great tool for online learning " May 23, 2023 5.0 Pros So many great features that are available to use and provide the best customer experience Cons It can be overwhelming to have so many options available Review Source SG Sascha G. Executive Director Education Management Used the software for: 2+ years ### "Its simple and it works " March 7, 2019 5.0 One of the best features of using captivate prime, is that you can get going with a fully fletched LMS within 24 hours - fully branded and organised! ...and the pricing model is fair compared to common competition. Pros Captivate Prime is an out-of-the-box LMS. It has all standard features needed for an effective and fun learning environment including gamification elements such as leaders boards, badges and general points. The interface is both, intuitive for the user and the administrator and can easily be customized to your personal preferences and access rights. The hosting of content is open to all types of SCORM compliant content, but also simple text files, graphics and videos. The structuring of programs can be done according to a single file system as well as clustered items in a program structure. One of the key performance tools is the mobile app provided. The app gives you the full spectrum of the desktop version, including an offline capability. Cons If you purchase this LMS via a volume license program (rather then buying a few licenses with credit card online), then it is recommended to find a local ADOBE certified dealer. The customer service team in (I believe ) India, is friendly, but very slow in the response and it takes several attempts to get things done. Therefore, using a local certified dealer and letting them deal with the headquarter, does not necessarily speed things up, but it does save you a lot of time. Review Source CR CHRISTY R. SR. INSTRUCTIONAL DESIGNER Financial Services Used the software for: 6-12 months ### "Good LMS choice" January 11, 2019 4.0 We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product. Pros Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning. Cons I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue. Review Source Dan F. Quality Assurance and Training Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Poor support, sales pitches, beware..." January 22, 2019 1.0 Horrible experience, I don't recommend for any business. We got sold on sales pitches then uncovered surprise after surprise of things that weren't properly explained to us. Some things we were flat out lied to about, like the it having quiz functionality. The Clarix and Adobe reps are awful with their support and knowledge of the systems, took us 6 calls to find out the SSO won't work on Google, the Adobe rep was 30 minutes late to a call. Such a waste of time and money and I'm amazed how they've been able to sell a platform with so many missing key functions and lack of expertise. We are getting out of our contract before we even launched it. Save yourself and avoid this headache, don't let them fool you as they did us. Pros It looked pretty, it sounded great, and appeared to have all the tools we needed. It has a decent UI for learners. Cons No ability to create standalone quizzes or questions you must buy licenses to their auth tool, worst customer support I've ever dealt with, poor management of course visibility, cannot create 'versions' you must add new LO and deactivate old LO, cannot utilize their webinar function completely without buying licenses to Adobe Connect, no drive to learn our business and help us strategize the LMS to our business, SSO cannot be setup with Google, users cannot have more than 1 custom role. Review Source JK Juergen K. Training academy Manager Machinery Used the software for: 1-2 years ### "Review from Makino" March 11, 2019 4.0 With the platform we are able to make training easy available for all our learner and helps to create a learning culture. We can share training between different global platform. Pros Easy to use and to understand. possibility to share contents with other platforms. Android and IOS app. Everything starts with the skills approach. Possibility of different language for one content. No plug in necessary for the player. Reporting module. Possibility to work with the different roles. unlimited storage space. Support is doing well. Cons Learning calendar is not working well and don't give a good overview about all classroom training planned. Migration of skills or other things to complicate. No calendar about the utilization of all instructor available . Calculation of the effectiveness should be different in case L3 feedback is disabled since the L3 feedback does not make sense for the most of short online courses. In the view of the courses as a admin or Author we need filter to separate classroom training from online and courses shared to you or shared to others. Review Source VH Vikas H. Senior Sales Consultant Industrial Automation Used the software for: 2+ years ### "Great learning management tool" February 1, 2021 5.0 Pros The best thing that I like about Captivate Prime is that it has got webcam feature which lets you connect with your learners effectively. Even if you don't know much about technology or you are new to it, you can still do wonders with the capabilites of Captivate Prime. You can add your voice to your presentations really easily and create impressive learning modules on Captivate. Cons Captivate Prime has been there in the market for long and it has evolved a lot. So, there is nothing that I don't like about Capitvate Prime. It will be really great if they can lower the price a bit. Review Source MH Mercury H. IDT Intern E-Learning Used the software for: 1-2 years ### "A Very Practical LMS" January 15, 2019 4.0 My overall experience with Adobe Captivate Prime was exceptional, that is in the case of developing and publishing courses. My challenge was trying to provide adult learners with a nontraditional approach via online/hybrid that would most effectively increase their attention and learning. Pros After exploring a number of LMS's, I found that Adobe Captivate Prime was very practical. If you so happen to be using Adobe Captivate you'll find it very easy to publish your work. In addition, the tabs are clearly identified with all of the functions clearly presentable. Moreover, the LMS was fairly easy to use especially considering the accessible help prompts and tutorials. Cons While I loved the flow and crystal layout, I found it to be too boxed in for the clients I was trying to reach. In other words, I needed a bit more engagement and interactivity beyond the software; I desired to engage my trainees in collaborating beyond simple discussion boards and games. I wanted to provide real life experiences that incorporated social media outside of the software. So, while I loved the simplicity and structure, I desired professional coaches and mentors to supplement my trainees with real time experiences. Review Source VR Verified Reviewer Lead Associate Training E-Learning Used the software for: 2+ years ### "Best tool for simulation " August 12, 2019 5.0 Good experience while developing the modules of various types with non responsive settings good animation and pure HTML output. If else programming makes difficult action in to simpler. Pros It is the best tool for simulation and responsive design for specific devices. I use it for development of e-learning modules Cons It has complicated programming as compared to other e-learning tool available in market Review Source Cedric A. Senior Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Captivate Still Works" April 14, 2020 5.0 I have used this since 2006 when the military was first trying it out and it very stable in use. Pros Easy to use and a great teaching tool. Always a great tool and easy to record lessons with it. Cons Affordability at times. I wish it was cheaper to purchase and also better discounts. Alternatives considered [Camtasia](https://www.capterra.com/p/203013/Camtasia/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Reason for choosing Adobe Learning Manager Better use for what needs to be done. Review Source Rachel W. Corporate Applications Analyst Hospital & Health Care Used the software for: 2+ years ### "Many features but quite a few work around, that can be quite frustrating to work with." March 7, 2018 3.0 It is good if you have the ability to fully train a staff member on how to use the application. The user needs to be focused on this as their primary job if you want to produce a quality project. Pros Lots of different functionality within the application, to create dynamic and responsive projects. Many different avenues to run through so that users of the project won't be bored. Cons The customer support is not helpful. I have had multiple situations where myself or my coworker have run into an issue and it is quite hard to convey it to the support staff. They don't appear to be experts in their own application, which makes it hard to explain the issue. Review Source Similar Products Featured ## Related categories [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Mobile Learning](https://www.capterra.com/mobile-learning-software/)