# CStore Essentials Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CStore Essentials Software - reviews, pricing plans, popular comparisons to other Convenience Store products and more. Source: https://www.capterra.com/p/145877/CStorePro --- # CStore Essentials Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CStore Essentials ## What is CStore Essentials? Web-based back office management solution that enables convenience store and gas station managers to monitor and control sales, transactions, refunds, price books, purchasing and other related operations, all from a single place. ## What is CStore Essentials used for? [Convenience Store](https://www.capterra.com/convenience-store-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CStore Essentials?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://cstorepro.com&name=CStore Essentials) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CStore Essentials 2.6 (17) VS. [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (17) Ease Of Use 3.8 (716) Value For Money 3.6 (17) Value For Money 3.6 (669) Customer Service 2.3 (16) Customer Service 3.6 (691) ## CStore Essentials alternatives [4.7 (80)](https://www.capterra.com/p/142520/KORONA/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (16)](https://www.capterra.com/p/59151/BatchMaster-Enterprise/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (74)](https://www.capterra.com/p/139930/CashFootprint-Point-of-Sale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145877/CStorePro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Purchase Order Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Sales Reports 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Third-Party Integrations 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers CStore Essentials 16 features Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Alter the layout and content of reports Track employee schedules, availability, and performance across projects and tasks Monitor fuel consumption and optimize fuel usage Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Track and manage the sale of lottery tickets Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and manage the profit margin between the cost of a product and its selling price. Create, send, and track purchase orders and their statuses Receive data and information in real time Upload, track, and submit receipts in a central database Reports specific to sales analysis for trends and strategies Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.2 (17) 3.2 Based on 17 reviews ## Pricing Value for money 3.6 (17) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/145877/CStorePro/pricing/) Scan Data Basic $29.00 Flat Rate,Per Month It includes: - Automated Reporting - Multi-Pack Rebates - Scan Data Rebates Store Operations Standard $69.00 Flat Rate,Per Month It includes: - Automated Reporting - Daily Reporting - Fuel Management - Inventory Management - Live Sales - Lottery Management - Mobile and Web App - Multi-Pack Rebates - Pricebook - Promotions - Scan Data Rebates - Services - User Access Levels Tobacco Loyalty Plus $89.00 Flat Rate,Per Month It includes: - Automated Reporting - Daily Reporting - Fuel Management - Inventory Management - Live Sales - Lottery Management - Loyalty Host Connection - Loyalty POS Integration - Mobile and Web App - Multi-Pack Rebates - Pricebook - Promotions - Scan Data Rebates - Services - Tobacco Loyalty Offer Setup - Tobacco Loyalty Rebates - User Access Levels Value for money 3.6 (17) 3.6 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (16) 2.3 Based on 16 reviews ## User reviews Overall rating 2.6 Based on 17 reviews Filter by rating 5(3) 4(4) 3(1) 2(2) 1(7) Mentioned topic Sorted by most recent LD laxman d. owner Consumer Services ### "customer service really bad" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 August 16, 2023 Pros daily and lotto sheet are good but customer service bad Cons product is good but customer service bad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Manish S. owner Retail ### "Horrible tech support" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 24, 2023 I been trying to reach the tech support since last one month. Contacted there tech support, chat support, sales team but no one willing to take the responsibilities and help. Pros Very nice software which can deliver all reports in no time. Cons Horrible tech support for basic needs of inventory and margin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dan P. owner Retail ### "Use only if youre operating one store" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 4, 2021 This was a good system to use as a beginner but the developers still seem challenged to fix issues that have been going on for over a year. Pros It is relatively easy to use and learn. Be prepared to teach yourself. Would be great if it was dependable. Cons This is not great software if you have multiple stores. The central pricebook is useless to a multi store user. Too many bugs go along with this software that the developers can not fix. New features have come out that were never communicated and training is not something you should count on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZA Zakir A. owner Consumer Goods ### "CStore Pro - Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 8, 2021 Moderate. If lottery Module is fixed, than this product can become a very desirable product. Pros Inventory Management and lie sales reporting Cons Lottery Module. It is not compatible with Hoosier Lottery scratch offs. For Hoosier lottery, the way scratch off are designed, you dispense tickets from high to low serial number. Whereas, in Cstore pro, it does not allow that or it does not have this flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dan L. Owner Retail ### "Great Product for Beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 14, 2020 I don't know how I would manage my business without the use of this app. Pros I would have to say that the product itself is intuitive and easy to use. I did not use the support department to setup my software, I simply did it on my own and I found it easy to setup. I track my lottery, sales, inventory, and price-book through the program. I am slowly teaching my employees to use the program as well. The app is nicer than some of the others that I have seen. Cons There is always room for improvement and this software is no exception. To being with, user permission levels are not customizable. They do give you a list of "levels" that have worked so far, but there is not a detailed list of what levels have for permissions, you have to kind of go about it through trial and error. When I asked CS about the different levels, the answer I received was that the levels name says it all, but that is not the case. The app that you can use on your phone has several faults.... When creating custom price or promo groups, you can not edit existing names or delete duplicates, which is EXTREMELY annoying. When adding new groups, you get an error, but I has really created the group, so not knowing any better in the beginning, I have multiple groups of the same nature. When making promo changes, you have to log into the website in order to send changes to promo groups, but you can send price changes directly from the app. On the website, multiple reports do not work properly if at all. It is very hard to customize the Day Closing feature. No customizable reports!! Scan Data is nice, but I keep having issues with RJR reports. Reasons for choosing CStore Essentials The price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Al F. Owner Retail ### "Trouble customer service and support " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2020 It took them two weeks to get back to me about a technical issue we had and we stop using them Pros Nothing it does not have shift break It takes a lots of times to start Support is not there Their technical staff is non technical Cons Item level is very primitive I took us more than three weeks to enter the cigarettes products item level information Reasons for choosing CStore Essentials Advertising Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Niraj P. Manager Retail ### "THINK 50K times before getting into this" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 16, 2018 Great program, lack of stability. Been for a longtime and don't want to change to new company but looks like I am being forced to do so. Pros Great Features but still have to do a lot Cons When you want to work on something like inventories adding new items etc, the message keeps coming NPR Pipes not responding. Your whole day got ruined because nu help on saturday or sunday. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB kinjal b. owner Retail ### "CUSTOMER SERVICE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 November 28, 2018 As i said i am been using SSCS and PetroSoft back office system over more than 5 years so i have good idea how to use back office software , but i would like add to comments . Cstorepro customer service very very poor. they do not call back or if they do then you have to wait few hours or sometime a day.or as customer you keep on trying to reach out to them. but compare to prices they offering you can beat their system. they can charge little extra for monthly subscription and hire some extra people to improve customer service. Pros i used to use SSCS and Ptero soft and i still use in some of my other store. SSCS and Petro Soft are very time consuming and complicated to use compare to cstorepro. in store pro there are amazing features like live transaction, bulk price change,even you can do live inventory to. Cons if you are new to back office system you will not find easy to use. Cstorepro software offer everything a c-store need. but for the first time user will not be easy task. its like comparing ios-android. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sandy S. Owner Retail ### "Excellent for my little store!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2018 Sales tracking has been simplified, and we are now using the inventory system. A much needed improvement for us. Pros This software is a great addition to my bare bones Ruby2 system. I am now able to get my bookkeeping duties done in half the time - before I had to rely on the Ruby 2 reports which were not very intuitive. This software helps us to track our sales much faster and easier than before. I also like the price - its very affordable. Cons I just wish this software tracked house charge accounts - but then Verifone's Ruby 2 is lacking in that regard also. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Biren D. Owner Consumer Goods ### "No shift report" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 27, 2018 Pricing issues solved. Pros Easy to use. Awesome support. The people make t hy e software. All software is the same but level of support is what matters. Cons No shift report. Have multiple stores and would be a 10 if they could take shift reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145877/CStorePro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)