PDI

PDI/Retail Suite

2 / 5 3 reviews


Average Ratings

3 Reviews
  • 2 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

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About PDI/Retail Suite

Convenience store system that offers computer-assisted ordering, merchandise receiving, item verification, and automated store audit.


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PDI/Retail Suite Features

  • Deli / Restaurant Management
  • Employee Management
  • Fuel Management
  • Fuel POS
  • Grocery POS
  • Inventory Management
  • Lottery Management
  • Loyalty Program
  • Multi-Store
  • Price Book
  • Retail Management
  • Single Store

PDI/Retail Suite Reviews Recently Reviewed!

PDI/Retail Suite PriceBook User

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is a fully integrated solution that supports multiple POS Systems in stores. We currently have over 2700 stores in one PDI Instance and looking to grow.

Cons: As a multi-business unit user the functionality to handle mix & match promotions needs improvements for reporting the current active lists and associated promotions

Horrible system

Jan 24, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Importing vendors into the receiving menu from outside the store.

Cons: Everything else.

Overall: First, this system is not even close to being user friendly. Everything has to be put in to the decimal, you have to go to several different menus to get what you need and the system takes forever to load anything.
Second, there are too many places you have to go to navigate this system. The overall look makes it hard to find anything.
Third, if there are any mistakes from more than 24 hours ago then you cannot go back to fix them. This system has added at least an hour of work to my plate everyday and we can never find anything that we need.

Pass on this software

Nov 10, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I run a busy c-store with this system. First , it is very non- user friendly. You have to go to several different places to check your sales or any reports. Second, it is extremely time consuming. Just to get an order off your handheld can take up to ten minutes per vendor. Third, audits are painful. You cannot see your inventory while counting and then to find your audit and a several step process and reading it is very hard as well. Fourth, any backloads can take a day or a week to do. Your inventory numbers are never right and any time. I am very unhappy that we have this software and would never recommend it to anyone.