# Zen Cart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zen Cart the right Shopping Cart solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145901/Zen-Cart/reviews --- Zen Cart 4.4 (14) [View alternatives](https://www.capterra.com/p/145901/Zen-Cart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zen Cart Ease of use 4.2 Customer Service 4.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Darwin O. Chief Operating Officer Marketing and Advertising Used the software for: 2+ years ### "Zen Cart is an easy to implement ecoomerce solution to companies fo any size" May 13, 2022 4.0 Pros The implementation process is really easy, support is on point and it really solves most of ecommerce needs for companies of any size. Cons It could have better tracking capabilities but there are always work arounds to get that fixed. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Review Source MR Michael R. President Marketing and Advertising Used the software for: 2+ years ### "Excellent ECommerce Solution" October 31, 2019 5.0 It has been an excellent ecommerce solution for our campground and I am very happy. Pros I have used this software for over 5 years with a client and it has served us well. Each year, I load in the new events for the summer camping season and add links to the separate website. It is quick, provides a quick and easy way for our customers to pre-register. I am so glad I decided to go with this 3rd party software than trying to set up my own system. Cons I have not found any cons. I have had to troubleshoot customer orders or different features but there is a rich and diverse support system from other having similar issues. Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Great cart, but not very beginner friendly." March 10, 2018 3.0 Pros The cart is open source, so it is perfect for those on a budget. Once you get it set up, adding categories and products are fairly easy, just a bit time consuming. Cons I run my own social network, and I couldn't set up ZenCart myself. I had to pay a friend to do it. There's just so much work involved with settings and criteria that needs to be done that it was overwhelming for a first timer. A clearer, more concise back end would be a wonderful thing. Review Source VR Verified Reviewer Applications Engineer Computer Hardware Used the software for: 2+ years ### "Free and Highly Customizable, but Needs Advanced Setup" December 2, 2021 5.0 Pros The software is completely free, and also not too difficult to install. It is also completely open source, so the customization options are endless. The developers do update it regularly. It includes everything necessary to start your online store/ecommerce business. There are many modules you can add to it, to apply any feature your business might need. Once set up, it is easy to use by anyone Cons Broken code requires time intensive debug, and once in a while things may not work perfectly together. Some of the features that can be added with modules could just be part of the default experience, in my opinion. Setup requires some technical skill, but again, it is free. Review Source DAVID L. OWNER Retail Used the software for: 2+ years ### "Review of Zen Cart" August 29, 2019 5.0 Pros It's FREE! and it's powerful. Does everything I need plus more. So much better than the 1and1 online eCommerce software I use to use. So many add ons can do just about anything. Cons Nothing at all to dislike. it's free and powerful. Reason for choosing Zen Cart highly recommended by a good friend who helped me set it up. Review Source Stacy W. Webmaster Retail Used the software for: 2+ years ### "Great Option for Managing Product!" January 5, 2017 5.0 I think my favorite and best user experience was discovering Zen Cart. Operating on a very tight budget, this software offered me an affordable option to maintain products in my store! Works great with WordPress templates. Pros I was able to launch a web store with a functional shopping cart with Zen quite affordably! Cons N/A Review Source Dave L. Operations Retail Used the software for: 2+ years ### "Best shopping cart software around" October 31, 2018 5.0 Great software. I use it on several sites. There is pretty much a plugin for anything you want to do. Highly reccomended. Pros Easy to use . Many plugin features. Pretty much anything you want to do , there is a plugin. Cons Somewhat hard to figure some things out at times. Review Source RP Rebecca P. Behavioral Technician Mental Health Care Used the software for: 6-12 months ### "Zen Chart" August 11, 2023 5.0 Its got the job done that I was assigned to do. Pros The ease of navigating from one task to another. Cons There are more specific things that can be charted on similar software systems Review Source MW Melanie W. Owner Used the software for: 2+ years ### "Great Open Source Shopping Cart!" June 15, 2017 5.0 Pros Once you have it downloaded & set up. Functionality is fantastic. You can see behind the scenes. If a potential customer calls and wants to know if their order went through online (because in reality it did not), you can actually see where the breakdown happened & what they had in their cart even if they were shopping as a guest. The program definitely requires a learning period but it is worth it. Cons Requires a good amount of tech knowledge. If you are not tech savvy or don't have someone that is, then this is not the way to go. You will only get support through the forums & "tickets". There is no phone support. Review Source Tia H. Owner Used the software for: 2+ years ### "Just what I needed for small, straightforward sales." June 8, 2017 5.0 Pros Open source! I will always choose an open source option first if it is functional. Zen cart does everything I need . Cons While it's not really a drawback, you need to make sure you know what your doing and can install Zen cart properly on your site. Review Source GF Gonzalo F. Office Assistant Used the software for: 2+ years ### "This is a great software when building new eCommerce web site." November 17, 2017 5.0 Pros I'm a web developer and most of my clients uses Zen Cart. I recommend this to them compare to Magento is because its easy to manage the code and databases. It has also a feature where you can run the query directly to the software and not going to the host web site to run it there. What I love most is that, you can create your own html files with out touching the original files. Zen Cart will automatically detect the new created files and use it to run. It really easy to customize the software base on the customer needs. Cons At first, it is really difficult to understand the layout of the software and where to locate them. But as soon as you get used to it, it will be easily. Review Source CS Chris S. MD Retail Used the software for: Less than 6 months ### "Seamless and Easy" February 18, 2020 5.0 Good. Pros Very easy to install and use, installation instructions very clear. Cons Not that much really, it does everything that it says on the box. Was a little pricey but not too bad. Reason for choosing Zen Cart Easy to understand functionality Review Source YK Yusra K. Manager Risk Advisory Services Accounting Used the software for: ### "null" November 13, 2017 2.0 Review Source AM Arthur M. CEO Information Technology and Services Used the software for: Less than 6 months ### "New technologies are coming and this is past" October 1, 2018 2.0 Pros By the first time, seems easy to install on your application, but bug solving can be a problem. Cons When I faced bugs with this platform or needed to migrate to another platform, it wasn´t easy to get data from it. Review Source Similar Products Featured