--- title: "Membr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Membr Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/145903/Membr/" page_type: "product" language: "en" --- # Membr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Membr ## What is Membr? Xplor Gym is an all-in-one gym management software with embedded payments & integrated access control that makes running your gym easier. Manage your business from one intuitive solution – less admin, more accuracy & a real-time 360-degree member view. Offer a standout experience with features putting members in control & driving engagement. A cloud-based solution, with future-ready flexible tech helps you react rapidly to changes and opportunities. As you evolve, Xplor Gym evolves with you. ## What is Membr used for? [Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Membr?[Manage this product listing](https://www.g2.com/products/xplor-membr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Membr 2.5 (2) VS. [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting Price Contact vendor Starting Price $129 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (243) Value For Money 1.0 (1) Value For Money 4.7 (239) Customer Service 3.0 (2) Customer Service 4.9 (239) ## Membr alternatives [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Kilo](https://www.capterra.com/p/10011551/Kilo/) [5.0 (70)](https://www.capterra.com/p/10011551/Kilo/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011551/Kilo/) [Wodify](https://www.capterra.com/p/159663/Wodify/) [4.5 (156)](https://www.capterra.com/p/159663/Wodify/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159663/Wodify/) [ClubRight](https://www.capterra.com/p/160550/Club-Right/) [4.8 (194)](https://www.capterra.com/p/160550/Club-Right/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160550/Club-Right/) ## FAQs about Membr Overview ### What company size and specific industries is Membr built for? Membr is designed for independent gyms, multi-site operators, and franchise fitness networks in the fitness industry, particularly across Australia and New Zealand. It fits small businesses as well as larger multi-location organizations that need help managing memberships, billing, payments, and daily operations. Features and Usability ### What are the key features of Membr? Membr offers membership management, class registration, online booking, payment processing, and recurring/subscription billing for gyms and studios. It also includes access controls/permissions, mobile access, client portals, reporting and analytics, automated scheduling, wait list management, POS, and website integration for bookings and customer management. Getting Started and Support ### What training and onboarding options does Membr offer? Membr provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing setup steps and product features as needed. Getting Started and Support ### What customer support options does Membr offer? Membr provides email/help desk support, a knowledge base, and phone support. Support details are limited in the catalog, so no verified user sentiment about response times or helpfulness is available here. These channels indicate direct contact options and self-service help for customers seeking assistance. ## Features AI summary Based on 2,719 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) Membr supports all three features that reviewers rate most important: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help fitness businesses manage member relationships, let clients schedule sessions with ease, and process payments efficiently, allowing teams to save time and keep daily operations organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Attendance Management Manage attendance for classes, shifts, meetings, or events Attendance Tracking Track the attendance of specific individuals or groups Membr 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Gyms: Intended for sports & fitness gyms - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 2.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DJ Dave J. Director Health, Wellness and Fitness ### "Poor quality, bad customer service, broken promises" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 9, 2018 zero Pros The system is fairly easy to use, dont really have any other positives to say really. Easy to create different membership tariffs. The sales team are quite good at convincing you that its the best software out there. Cons You cannot track your total live/cancelled/default members and expect the data to be correct. Have been promising a functional app for years (still isnt working properley) No separate acces for management to normal staff PTs can mass email all members and theres noway to stop it without cutting off their access Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Donna P. Manager / Owner ### "Use in new start gym / fitness centre " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 20, 2015 Pros of this product are first class customer service, nothing is to much trouble and staff take as long as necessary to ensure you are able to understand and use the product. All questions answered quickly . Pros also easy to use mostly once you understand the processes such as adding new packages, special offers ect. Simple to admin yourself which is great. Cons - Main one is the screen has to be on Reception setting for customers to swipe in and often I can be in the middle of a report or other part of the system. Would love it to register the swipe regardless of the screen you are on. Reporting needs a little more but of course this comment is based on my needs and maybe not the same for others. Ideally I would like to be able to report on how many members were in the club on a given day / time or a counter for each day. The other "cons" I know of are small and in the pipeline for improvement All round a good product that is great value for especially for a smaller business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.