--- title: "Cloud90 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloud90 Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more." source_url: "https://www.capterra.com/p/145931/Cloud90/" page_type: "product" language: "en" --- # Cloud90 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cloud90 ## What is Cloud90? Cloud90 is a digital intelligence platform. We keep our eyes on online conversations about your brand, your competitors and your staff and alert you, via SMS or email, when you need to take action. We have paired our digital listening technology and our custom built dashboard with the best sentiment analysis tool on the market. People. Our early warning system & dashboard enable you to share social media intelligence with your entire organisation in real-time. ## What is Cloud90 used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €500 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloud90?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cloud90.ie/&name=Cloud90) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloud90 4.7 (3) VS. [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting Price €500 Flat Rate, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.7 (2,485) Value For Money 0.0 (0) Value For Money 4.5 (2,211) Customer Service 5.0 (2) Customer Service 4.8 (2,217) ## Cloud90 alternatives [4.9 (123)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [BigSpy](https://www.capterra.com/p/203036/BigSpy/) [4.8 (2,485)](https://www.capterra.com/p/203036/BigSpy/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203036/BigSpy/) Highest Rated [BrandMentions](https://www.capterra.com/p/235227/BrandMentions/) [5.0 (63)](https://www.capterra.com/p/235227/BrandMentions/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235227/BrandMentions/) ## FAQs about Cloud90 Overview ### What company size and specific industries is Cloud90 built for? Cloud90 is designed for financial services firms, media agencies, government departments, semi-state companies, and multinational companies operating globally. The description does not limit it to a specific company size, but it is aimed at organizations across these sectors that need a cloud-based solution. Features and Usability ### What are the key features of Cloud90? Cloud90 offers a dashboard for centralizing key metrics, plus campaign management tools for organizing and tracking campaigns. It also includes social media monitoring and sentiment analysis for watching online mentions and measuring audience tone across channels. Getting Started and Support ### What training and onboarding options does Cloud90 offer? Cloud90 provides in-person training and live online sessions to help teams get started. In-person training supports direct, face-to-face instruction, while live online sessions allow guided training through a virtual format. Getting Started and Support ### What customer support options does Cloud90 offer? Cloud90 provides 24/7 live rep support for users who need help at any time. The catalog lists this channel only, and no reviewer feedback about support experience is available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,509 Social Media Monitoring reviews Capterra reviewers point to the following as the features buyers value most when comparing social media monitoring software: - **Social Media Integration** (**47%** of reviewers rated this feature as critical) - **Automated Publishing** (**52%**) - **Content Management** (**39%**) Cloud90’s coverage data does not list these top-rated features, so the available information does not confirm specific feature support for this product. As a result, buyers may need to review Cloud90’s current feature set more closely to determine how well it fits their social media monitoring needs and day-to-day workflow requirements. Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Basic €500.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PB Paul B. Owner Retail ### "A great idea for finding out what people really think" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 12, 2018 Pros It's very useful to hear what people are saying about your brand on social media Cons Knowledge is useful, but we didn't like everything we heard on social media. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ruth M. Online Executive ### "Using the software to monitor what customers are saying about Dublin Bus online 24/7" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 16, 2015 Easy to use and understand, consolidates all online conversations into one easy to navigate dashboard, can prioritise conversations based on selected keywords and tags, excellent reporting and filtering options, dedicated customer Service and quick response times to queries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Frances B. ### "I wouldnt be without it!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 14, 2015 My team have been working closely with Cloud 90 for over 18months. I genuinely can't complement the service highly enough. Often social media is a scary place for senior decision makers in organisations. Having all conversations pulled together on one dashboard makes it so much easier for them to understand sentiment and conversation types. The sentiment 'thermometer' is a fantastic visual!! In times of crisis the text alerting provided by Cloud90 is invaluable! Ensuring key people are included on these alerts ensures everyone is on high alert after the very 1st comment! Resolution is quicker and our brands reputation is better protected. The reporting is also fantastic and crystal clear. In summary, Cloud90 have been a fantastic partner over the last number of years. The relationship management is second to none and they have made our lives easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.