Who Uses This Software?

Cloud90 is used by financial services firms, media agencies, government departments, semi-state companies and MNCs globally.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Cloud90
  • www.cloud90.ie/
  • Founded 2004
  • Ireland

About Cloud90

Cloud90 is a digital intelligence platform. We keep our eyes on online conversations about your brand, your competitors and your staff and alert you, via SMS or email, when you need to take action. We have paired our digital listening technology and our custom built dashboard with the best sentiment analysis tool on the market. People. Our early warning system & dashboard enable you to share social media intelligence with your entire organisation in real-time.


Cloud90 Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

Cloud90 Reviews

Using the software to monitor what customers are saying about Dublin Bus online 24/7

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and understand, consolidates all online conversations into one easy to navigate dashboard, can prioritise conversations based on selected keywords and tags, excellent reporting and filtering options, dedicated customer Service and quick response times to queries.

I wouldnt be without it!!!

Sep 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My team have been working closely with Cloud 90 for over 18months. I genuinely can't complement the service highly enough. Often social media is a scary place for senior decision makers in organisations. Having all conversations pulled together on one dashboard makes it so much easier for them to understand sentiment and conversation types. The sentiment 'thermometer' is a fantastic visual!!
In times of crisis the text alerting provided by Cloud90 is invaluable! Ensuring key people are included on these alerts ensures everyone is on high alert after the very 1st comment! Resolution is quicker and our brands reputation is better protected.
The reporting is also fantastic and crystal clear.

In summary, Cloud90 have been a fantastic partner over the last number of years. The relationship management is second to none and they have made our lives easier