--- title: "DealerBuilt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DealerBuilt Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/145936/LightYear-Dealer-Management-System/" page_type: "product" language: "en" --- # DealerBuilt Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DealerBuilt ## What is DealerBuilt? LightYear is a highly-customizable, enterprise-class ceDMS (customer experience DMS) platform that precisely conforms to each dealers unique business processes and reporting needs. With comprehensive modules for Accounting, Sales and F&I, Parts & Service, and Payroll, LightYear also includes built-in customer experience tools that enable dealers to exceed the expectations of tech-enabled consumers. The platforms API allows dealers to integrate LightYear with other preferred technologies. ## What is DealerBuilt used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $0.01 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DealerBuilt?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dealerbuilt.com&name=DealerBuilt) ## DealerBuilt Overview Updated August 2026 AI summary DealerBuilt provides automotive dealerships of all sizes with tools for accounting, inventory management, sales floor oversight, and service department operations. Supporting both new and used vehicle sales, it features reporting, document management, financing, payment collection, and website integration. Cloud and Windows deployment options, along with third-party integrations, help dealerships coordinate daily business activities across departments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DealerBuilt 4.6 (20) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $0.01 Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (20) Ease Of Use 4.8 (2,363) Value For Money 4.4 (15) Value For Money 4.8 (2,206) Customer Service 4.8 (20) Customer Service 4.9 (2,185) ## DealerBuilt alternatives [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.6 (152)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) [4.1 (211)](https://www.capterra.com/p/122988/CDK-Global/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122988/CDK-Global/) [View all alternatives](https://www.capterra.com/p/145936/LightYear-Dealer-Management-System/alternatives/) ## FAQs about DealerBuilt Overview ### Which roles and teams benefit most from DealerBuilt? DealerBuilt is most used by dealership office managers, finance leaders, sales teams, and service departments that need one system for daily operations. Administrative staff use it for customer records and front-office workflows, while parts and service teams manage repair orders, warranties, inventory, and scheduling, and executives monitor performance across departments. Answer based on 20 reviews Overview ### What company size and specific industries is DealerBuilt built for? DealerBuilt is designed for automotive dealerships in the United States, serving both single-rooftop stores and multi-rooftop dealer groups. It fits small dealership operations as well as larger dealership organizations that need software for managing sales, service, and related dealership activities. Features and Usability ### What are the key features of DealerBuilt? DealerBuilt offers accounting, inventory management, and sales management for automotive dealerships, along with service department, parts management, and financing management. It also includes appointment management, contact database, document management, customizable forms and reports, real-time analytics, payment collection, and third-party integrations. Integrations ### Which third-party tools and platforms does DealerBuilt integrate with? DealerBuilt integrates with 3 third-party platforms: CDK Elead, Elite EXTRA, and SimplyCast. These catalog integrations cover CRM, delivery logistics, and marketing communication connections, giving dealerships a short list of supported tools for linked workflows and data sharing. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does DealerBuilt offer? DealerBuilt provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and setup reference. Getting Started and Support ### What customer support options does DealerBuilt offer? DealerBuilt provides email/help desk, phone support, and chat. Users describe the support team as quick to respond and effective at resolving issues, with problems corrected promptly when they come up. Reviews also note that customer service handles small bugs and other concerns with little delay. Answer based on 2 reviews ## Features AI summary Based on 1,689 Auto Dealer reviews Capterra reviewers highlight these as the features buyers value most when choosing auto dealer software: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) DealerBuilt supports **Reporting & Statistics** and **Inventory Management**, giving dealerships the tools to track performance metrics and manage vehicle stock more efficiently. However, it does not include **Customer Database**. Instead, it offers other important capabilities that reviewers also rate highly, such as **Website Integration** (**49%**) and **Third-Party Integrations** (**65%**), which help dealerships connect online listings and other business systems, allowing teams to keep operations connected and make better sales and inventory decisions. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Forms Customize contracts and forms to collect specific information DealerBuilt 30 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Expense Management: Plan, pay and track business related expenses. - Financing Management: Financing arranged by the dealership - For Automotive Dealerships: For automotive/car dealerships - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lease Tracking: Monitor the process of lease agreements - New Car Dealer: For new car dealerships - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Floor Management: Track and monitor operations on the sales floor - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Service Department: Manage in-house automobile service department - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Used Car Dealer: For used/pre-owned car dealerships - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.4 (15) Basic $0.01 Per Month Value for money 4.4 (15) 4.4 Based on 15 reviews ## Integrations [ Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[ SimplyCast](https://www.capterra.com/p/111290/SimplyCast/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.6 Based on 20 reviews Filter by rating 5(15) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DA Darla A. SERVICE MANAGER Automotive ### "PALMIERO SERVICE MANAGER" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2020 Was very easy to learn it. Has been great getting help with any type of issue. They stand behind their product very well. Pros The ease of using several windows at a time. You don't have to get out of something to see something else. Cons There are a couple glitches about seeing history when your in the process of write up with an internal ro. Also that the information doesn't combine to the customer history when one is wrote up as internal and another wrote up as customer once the vehicle is sold. There seems to be blocks that doesn't allow it to merge. Switched from [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/) Was expensive, did not meet our needs and was hard to learn. Reasons for choosing DealerBuilt The fact that is was developed by a Toyota Dealer owner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH jennifer H. finance director Automotive ### "Great software and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2020 Pros Software is easy to use and navigate. Customer service is excellent. Cons no complaints. At times it gets slow but sure that is an internal network issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jessica R. Office Manager Automotive ### "Anna Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2020 Pros User friendly and easy for new users to pick it up quickly Cons Searching for customer and vendors has a delay some days. Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM MISTY M. RECEPTIONIST Retail ### "DEALER BUILT PROS AND CONS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 N/A Pros I USE DEALER BUILT FOR CASH RECEIPTS AND INVENTORYING VEHICLES IN LOVE HOW WHEN YOU HAVE A MISTAKE IT ALERTS YOU SO YOU CAN FIX IT. Cons IT TAKES FOREVER TO LOAD UP SOMETIMES AND IT WILL GO DOWN WHEN I'M IN THE MIDDLE OF A RECEIPT Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM DAN M. F & I MANAGER Automotive ### "The DealerBuilt System " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 Excellent DMS system. Very simple to navigate thru. Pros The diversity of use. You can enter information in one screen and it shows up in most of the other screens. Cons Not all features are 100% accessible. Some of the options that seem to be available, are not yet usable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lydia W. Service Coordinator/Warranty Administrator Automotive ### "Changing World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 First off I find the support invaluable, everything I need and the company I work for needs can be found in a timely seamless way. It is specifically designed for your needs. Pros DealerBuilt is capable of adapting to your specific needs. The programs can be customized to a company's changing requirements. It is "USER" friendly, which allows employees speed and accuracy. Cons This question is the hardest to answer, it has been my experience that if something was not working to our best capability we were able to have a feature added or removed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. Parts Department Manager Automotive ### "Dealer Built DMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 Exceptional support when needed. Works very well and with ease. Pros Customization, we can tailor to our needs. Cons It can take two reports to find all the data I would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH amanda H. assistant office manager Accounting ### "Sofware feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 Pros Most impact features include the ability to create shortcut keys in order to post service tickets quicker, as well as being able to receive help via remote desktop when an issue does arise it is usually resolved fairly quickly. This software is all I have ever known at my current employment so I cannot compare to another. Cons When a pop up message error occurs saying are you sure you want to do whatever that is frustrating to me because I obviously clicked on it because that is what I wanted to do in the first place. Otherwise, I cannot think of any issues off the top of my head that make me dislike this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CI CONNIE I. office manager Automotive ### "Automotive compatible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 I was very skeptical when we were first installing this software, since then I have come to Love using this software. The support staff are wonderful people and always willing to help in any situation. Pros The ability to associate the accounting with ease of using this software is very helpful. When using other software ,it would be a challenge to associate vehicle sales and service accounting. It is a very user friendly product that will stop you from making foolish mistakes, as if something is not posted as it should be, it will not let you post it. Cons The thing that is the hardest to get used to using Dealerbuilt is that it is continually changing. I am sure that the updates are often needed, but can be confusing if not informed of the update being loaded. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jennifer C. Office Manager Airlines/Aviation ### "Dealerbuilt at a glance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2020 I have noticed quite a few shortcuts along with other stuff that makes this girl and everyone for that matter Pros There are a lot of hidden time saving features. The layout is pretty expansive as far as the icons across the top go and also straight forward. I like the favorites tab so you can easily locate your most used tabs and not waste a lot of time searching. Cons I do not like that the payroll portion is unable to pull the correct hours over for employees. Tech time and clock hours are adding together causing some employees to be overpaid . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145936/LightYear-Dealer-Management-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.