# DealerBuilt Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DealerBuilt Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more. Source: https://www.capterra.com/p/145936/LightYear-Dealer-Management-System --- # DealerBuilt Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DealerBuilt ## What is DealerBuilt? LightYear is a highly-customizable, enterprise-class ceDMS (customer experience DMS) platform that precisely conforms to each dealers unique business processes and reporting needs. With comprehensive modules for Accounting, Sales and F&I, Parts & Service, and Payroll, LightYear also includes built-in customer experience tools that enable dealers to exceed the expectations of tech-enabled consumers. The platforms API allows dealers to integrate LightYear with other preferred technologies. ## What is DealerBuilt used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $0.01 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DealerBuilt?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dealerbuilt.com&name=DealerBuilt) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DealerBuilt 4.6 (20) VS. [4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $0.01 Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (20) Ease Of Use 4.4 (135) Value For Money 4.4 (15) Value For Money 4.2 (112) Customer Service 4.8 (20) Customer Service 4.0 (134) ## DealerBuilt alternatives Highest Rated [4.9 (1,481)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/) [4.8 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96249/abcoa-Deal-Pack/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.7 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) [4.1 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122988/CDK-Global/) [View all alternatives](https://www.capterra.com/p/145936/LightYear-Dealer-Management-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Forms Customize contracts and forms to collect specific information DealerBuilt 30 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Plan, pay and track business related expenses. Financing arranged by the dealership For automotive/car dealerships Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Monitor the process of lease agreements For new car dealerships Track parts inventory levels and manage re-stocking Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage employee salary processes, data, taxes, and records administration efficiently Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor operations on the sales floor Calculation of consumption tax imposed on the sale of goods/services Manage in-house automobile service department Set up connections to third-party platforms to improve business processes For used/pre-owned car dealerships Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.4 (15) Basic $0.01 Per Month Value for money 4.4 (15) 4.4 Based on 15 reviews ## Integrations [ Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[ SimplyCast](https://www.capterra.com/p/111290/SimplyCast/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.6 Based on 20 reviews Filter by rating 5(15) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DA Darla A. SERVICE MANAGER Automotive ### "PALMIERO SERVICE MANAGER" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2020 Was very easy to learn it. Has been great getting help with any type of issue. They stand behind their product very well. Pros The ease of using several windows at a time. You don't have to get out of something to see something else. Cons There are a couple glitches about seeing history when your in the process of write up with an internal ro. Also that the information doesn't combine to the customer history when one is wrote up as internal and another wrote up as customer once the vehicle is sold. There seems to be blocks that doesn't allow it to merge. Switched from [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/) Was expensive, did not meet our needs and was hard to learn. Reasons for choosing DealerBuilt The fact that is was developed by a Toyota Dealer owner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH jennifer h. finance director Automotive ### "Great software and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2020 Pros Software is easy to use and navigate. Customer service is excellent. Cons no complaints. At times it gets slow but sure that is an internal network issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jessica R. Office Manager Automotive ### "Anna Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2020 Pros User friendly and easy for new users to pick it up quickly Cons Searching for customer and vendors has a delay some days. Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM MISTY M. RECEPTIONIST Retail ### "DEALER BUILT PROS AND CONS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 N/A Pros I USE DEALER BUILT FOR CASH RECEIPTS AND INVENTORYING VEHICLES IN LOVE HOW WHEN YOU HAVE A MISTAKE IT ALERTS YOU SO YOU CAN FIX IT. Cons IT TAKES FOREVER TO LOAD UP SOMETIMES AND IT WILL GO DOWN WHEN I'M IN THE MIDDLE OF A RECEIPT Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM DAN M. F & I MANAGER Automotive ### "The DealerBuilt System " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 Excellent DMS system. Very simple to navigate thru. Pros The diversity of use. You can enter information in one screen and it shows up in most of the other screens. Cons Not all features are 100% accessible. Some of the options that seem to be available, are not yet usable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lydia W. Service Coordinator/Warranty Administrator Automotive ### "Changing World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 First off I find the support invaluable, everything I need and the company I work for needs can be found in a timely seamless way. It is specifically designed for your needs. Pros DealerBuilt is capable of adapting to your specific needs. The programs can be customized to a company's changing requirements. It is "USER" friendly, which allows employees speed and accuracy. Cons This question is the hardest to answer, it has been my experience that if something was not working to our best capability we were able to have a feature added or removed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. Parts Department Manager Automotive ### "Dealer Built DMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 Exceptional support when needed. Works very well and with ease. Pros Customization, we can tailor to our needs. Cons It can take two reports to find all the data I would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH amanda h. assistant office manager Accounting ### "Sofware feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 Pros Most impact features include the ability to create shortcut keys in order to post service tickets quicker, as well as being able to receive help via remote desktop when an issue does arise it is usually resolved fairly quickly. This software is all I have ever known at my current employment so I cannot compare to another. Cons When a pop up message error occurs saying are you sure you want to do whatever that is frustrating to me because I obviously clicked on it because that is what I wanted to do in the first place. Otherwise, I cannot think of any issues off the top of my head that make me dislike this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CI CONNIE I. office manager Automotive ### "Automotive compatible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 I was very skeptical when we were first installing this software, since then I have come to Love using this software. The support staff are wonderful people and always willing to help in any situation. Pros The ability to associate the accounting with ease of using this software is very helpful. When using other software ,it would be a challenge to associate vehicle sales and service accounting. It is a very user friendly product that will stop you from making foolish mistakes, as if something is not posted as it should be, it will not let you post it. Cons The thing that is the hardest to get used to using Dealerbuilt is that it is continually changing. I am sure that the updates are often needed, but can be confusing if not informed of the update being loaded. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jennifer C. Office Manager Airlines/Aviation ### "Dealerbuilt at a glance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2020 I have noticed quite a few shortcuts along with other stuff that makes this girl and everyone for that matter Pros There are a lot of hidden time saving features. The layout is pretty expansive as far as the icons across the top go and also straight forward. I like the favorites tab so you can easily locate your most used tabs and not waste a lot of time searching. Cons I do not like that the payroll portion is unable to pull the correct hours over for employees. Tech time and clock hours are adding together causing some employees to be overpaid . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145936/LightYear-Dealer-Management-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)