# Page 12 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews --- REACH 4.8 (512) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of REACH ## Showing most helpful reviews Showing 276-300 of 512 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Justin F. IT Technician Government Administration Used the software for: Less than 6 months ### "All the features we were looking for" May 31, 2019 4.0 I have to say that overall it has been extremely positive. The feedback we have gotten from our patrons has been excellent to say the least. The sign is bright and vibrant, it stands out but also includes our branding. Pros Integration - the software can pull in just about any kind of media, and when things aren't exactly the way you want them, the REACH support team will work with you to insure that they get to where you want them. Cons The learning curve was a little steep, and the initial overview I did with my first REACH representative was not very informative, and a bit rushed. That person is no longer with the company though, and my new rep has been amazing. Review Source DS Don S. EHS Advisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Love our Display Screens powered by REACH!" May 18, 2022 5.0 Very easy and positive. Pros Easy to use and Has a great finish to the final product being displayed! Cons N/A I like most everything thus far - this software is very easy to use. Reason for choosing REACH Most bang for the $$ Review Source AH Autumn H. Non-Profit Organization Management Used the software for: 6-12 months ### "Super easy set-up and great customer service!" August 31, 2016 5.0 We have had similar products in the past for our in house messaging and Reach is by far a superior product for our needs. It is so easy to use that we let every department be in control of their own messaging so the work load doesn't fall on just one person. I also love being able to layout an announcement in another software program that I am more skilled with and drop it right in the Reach program. Plus, the entire Reach team has been great from the word go with cordial and prompt responses to every email or call! Pros Easy to Use, Cost Effective, Superb Customer Service Review Source JC Judy C. Visual Arts Specialist Used the software for: 1-2 years ### "I use Reach almost every day to manage the materials that we have displaying on our screens. " April 25, 2018 4.0 Pros It's easy to post static images and schedule them as needed. It accomplishes our goal of presenting digital billboards to our audience. Cons I am easily able to upload static images to the system and it typically works fine. However, videos are often very glitchy when they are displaying on the screens. Review Source FL Ferdinand L. Director of I.T. Sports Used the software for: 2+ years ### "Happy to be a Reach customer" September 13, 2018 5.0 Pros We really like using the Reach system because their whole digital signage system from uploading images, scheduling slides to presenting actual schedules is easy to do. It runs on any Windows device and works with any TV as long as the device has a connection to/for the TV. It also takes very little time to train a new user on how to use their system. Cons The user interface can use some tweaking. Maybe add a wizard to upload and schedule slides OR wizards in general to help with certain tasks. Review Source SH Sean H. Production Manager Entertainment Used the software for: 1-2 years ### "REACH Media Network Review" December 4, 2018 5.0 With REACH, it is easy to get the word out there for the public to see. Literally, with the touch of a button on any computer at any time I can change and content if needed. Pros The REACH software is very easy to use. It takes no time to get up and running with this program. Cons Not much to say here. Everything has worked great for us! Review Source LM Liz M. CSR Warehousing Used the software for: 6-12 months ### "Love using REACH" November 2, 2018 5.0 I really like working in the software and creating pretty announcements. thanks! Pros I love that you can edit something on the computer from anywhere and it will be on the screen almost instantly. I love that the colors show up just as on the computer and there is a lot of functionality I'm sure I have yet to discover. Cons I don't like trying to edit the announcements on the announcement page. I like making a Power Point slide and bringing it into the software to use. Review Source jS juanita S. executive assistant Airlines/Aviation Used the software for: 6-12 months ### "AWESOME!" February 2, 2021 5.0 It is amazing. We love using REACH and it has been very useful. Pros I love how easy it is to add information. It makes it easier for us to share with the entire company because we have a screen set up in the office and in the shop. Cons There are no cons that I have encountered. Review Source DW David W. Volunteer & Member Engagement Non-Profit Organization Management Used the software for: 1-2 years ### "Visually Appealing & Super Beneficial" July 23, 2019 5.0 This is a fantastic tool for our branch. We want people to know what we are doing to bring value to membership and no one reads paper signs anymore. REACH has developed a product that is both eye-catching and easy to use. You don't need to be a product expert to get loads of value from this tool. Highly recommended!!! Pros Attention grabbing, ease of use, low maintenance, great tech support. Cons My one complaint is that auto-fill doesn't update if you've made a mistake. Reason for choosing REACH Right place (San Diego NAYDO) at the right time! Review Source JB Jenny B. Instructional Technologist Higher Education Used the software for: 1-2 years ### "Great!" May 5, 2021 5.0 We use Reach across campus. Several departments use the players to post announcements related directly to their group and students enrolled in their courses. It's a great way for many diverse areas on campus to get information to students that need it. In addition, the ease of use has allowed them to add different types of announcements (birthdays, congratulations, etc.) that without Reach wouldn't otherwise be advertised. I think this is a great way to build community and engagement between faculty and staff and students. Pros I started using Reach when I began working at my current job. It was easy to learn (for the most part) and the best part was the tutorials available. Using those video tutorials helped me get started quickly and answered most of the questions I had. Cons Publishing content is an easy process, but waiting for the player to refresh can take a little time when new announcements are added. Review Source SH Scott H. Director for Campus Recreation Higher Education Used the software for: 2+ years ### "Excellent Company to Partner With" October 12, 2018 5.0 Pros Easy to use. Great customer service. Willing to listen to ideas from customers. Cons I have not had concerns with the software or company. Review Source MS Miranda S. Library Director/IT Coordinator Higher Education Used the software for: 2+ years ### "Loving our digital signage for 7 years and counting" June 20, 2019 5.0 REACH has great customer service too, anytime I have had a problem with the screen/software/website they are quick to get back to me with a solution. Also let it be noted any problems are few and far between. Lastly I feel REACH is a great value and unlike other software companies they tend to keep the price the same year after year. We are a small non-profit private college and greatly appreciate their rate structure. Pros Our small college has had two digital signs with REACH for 7 years now, and we've been happy since the beginning. The software is user-friendly and has been updated and improved over the years. More functionality has been implemented since we first began with the company. Every year it seems to get better and better. Cons There have been times over the years when the software (web-based) didn't do quite what I wanted, or the formatting was a bit off. I believe the software has improved in this regard and I have far fewer complaints about it now than I did say a few years ago. Once in a while the facebook widget stops working, but it resolves itself most times with no action from me. I normally blame facebook and not REACH. Review Source LF Laura F. Marketing Manager Recreational Facilities and Services Used the software for: 1-2 years ### "REACH Displays for Public Agencies" December 21, 2016 5.0 REACH Media offers a wonderful product for public agencies. The staff is easy to work with and helped us create a template that would fit our branding. The software is cloud based so it is convenient to use and making updates is simple. We've been able to train multiple staff on the system to help in maintaining correct and current information for our public. Staff and visitors have been impressed with the displays we have installed in three of our buildings and they are a wonderful addition to our marketing mix. Pros Ease of use. Ability to integrate with social media platforms and registration software if we so choose. Cons I would like to be able to upload a video directly instead of connecting to YouTube, but overall I really like the system. Review Source SB Scott B. Director, Human Resources Consumer Services Used the software for: 6-12 months ### "Diversified Communication" April 15, 2019 5.0 It honestly really helped with improving our culture. Not only the information sharing but with making it fun. All company updates are ran through our Reach TV's and use it also for acknowledging employees across the company. Pros We can provide consistent communication across our 23 locations in a variety of ways and details. All the locations have their own section and can do whatever they inspire to do in their section. Not only is it a great resource for information, it can be fun and interesting and not everything has to be work related. Cons Losing connections. A few locations have connectivity issues so rebooting system every so often. Review Source SM Sam M. Manager Food & Beverages Used the software for: 2+ years ### "Incredible Solution" December 17, 2018 5.0 Great product to display promotions. Pros I do not need a doctorate to navigate the dashboard. Cons We have not had any issues with our products. Review Source AA Amy A. Community Education director Education Management Used the software for: 2+ years ### "REACH fits our needs" October 15, 2019 4.0 Pros The software is easy to learn and offers many design options to enhance the promotion of our school district's events and notices . Cons I don't like how a text box needs to have the same formatting. A different text box needs to be created to change type size, style, and color. Review Source JP Jon P. Director Government Administration Used the software for: Less than 6 months ### "Reach is Awesome " May 17, 2022 5.0 It has been great. \[SENSITIVE CONTENT\] has been an angel to work with. Pros The ease and functionality is great. Reach as really thought about the end user. Cons I haven't found a problem yet as we use it I might be able to better answer this question. Reason for choosing REACH Customer Service. It is important to us and very obvious to Reach also. Review Source MP Matt P. Assistant Athletic Director Sports Used the software for: 2+ years ### "College Athletics" March 30, 2022 5.0 Our overall experience has been enjoyable. Tech support has been extremely timely in assisting with any questions or concerns that we may have. Pros The REACH software allows for content to be easily updated from various platforms, which has been extremely helpful in displaying media that has expiration dates. Cons Every so often the players will freeze and are not able to be accessed through the administrative dashboard. A hard reset needs to performed and they are back up and running within a minute or two. Review Source KB KATIE B. Recreation Asst. Civic & Social Organization Used the software for: 2+ years ### "I would recommend REACH to all organizations." May 28, 2019 5.0 We have been using REACH for 2 years now and I still love how easy it is to use. We're able to keep our residents and staff up-to-date with a variety of info through REACH. Pros How simple it is to use. I was able to start using right away with little to no issues. Cons I currently do not have a complaint about REACH. Review Source RG Ralph G. Director, Human Resources and Training Food Production Used the software for: 2+ years ### "Reach Review Isabelle's Kitchen" September 18, 2020 5.0 I have had a pleasurable experience. Once I have been on, it was easy to navigate. Pros The software is easy to navigate and self explanatory. It allows us to get information out to many employees at different times in different locations Cons I do not have any real cons regarding this software Review Source VR Vijay R. Technical Support specialist. Education Management Used the software for: 6-12 months ### "Stability can be improved. Players get offline or shutdown randomly. " September 21, 2017 3.0 Easy to manage. Pros Easy to use functionality. easy to use content. Overall, I like this product better than our previous product. Cons Wireless connection is not that reliable. It keeps dropping players offline after few days of restart. Review Source CA Chris A. Sales Manager Insurance Used the software for: 2+ years ### "Easy to use" August 21, 2019 5.0 Pros That there is a wide range of pictures to select from that are preloaded. The system is easy to navigate through and make any changes as needed. Cons I don't find anything that I dislike about the software. Review Source MV Melissa V. Community Events and Marketing Coordinator Marketing and Advertising Used the software for: 2+ years ### "The REACH system has been very valuable to our college, students, and the community! " June 8, 2018 5.0 The benefits include priced right, easy to implement and roll out to users, user friendly software, EXCELLENT customer service from all departments at REACH. Pros The software is so user friendly and the customer service department is awesome!!! It is the best purchase we made ever for marketing internally to staff, students, and the community. Cons Absolutely nothing! This is truly the best software and system for digital marketing! I haven't had any issues. Easy to implement and roll out to users. Review Source HB Hedy B. Superintendent of Recreation Recreational Facilities and Services Used the software for: 2+ years ### "Looks great and easy to use!" December 21, 2020 5.0 Pros I like the ease of creating new slides that look great and are informative. A great feature is the scheduling on and off of each announcement. Cons Just trying to adjust to the upgrades is the only problem I have. Review Source DH Drew H. Vice President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Highly Recommended Product " June 21, 2019 5.0 REACH and all of it's support persons have been exceptional to work with. Pros The software gives us a very simple approach to communication to our employees and guests. Cons It would be great if the uploaded files (announcements) could automatically format to the viewing screen. Review Source Similar Products Featured