# Page 16 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

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REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of REACH

## Showing most helpful reviews

Showing 376-400 of 512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LS

Lori S.  
Operations Administrative Assistant  
  
Used the software for: 1-2 years

### "This is a unique and valuable tool to communicate with our employees"

September 21, 2017

5.0

It is a very good tool to communicate with employees.

Pros

The ability to communicate with our employees and and I use it to display photos of events we have had, birthdays and morale boosting messages and upcoming events.

Cons

It is a little user unfriendly however this just may be that I have not had the adequate amount of time spending learning all the different capabilities that come with the software.

Review Source

TS

Tanya S.  
Marketing Coordinator  
  
Used the software for: 1-2 years

### "Our experience has been great thus far! "

June 20, 2018

4.0

Helps us save time getting our word out. Please all the staff have been great!

Pros

I like the fact we can integrate the schedule in multiple platforms. We use the schedule on 5 TV's, Website, and APP

Cons

I do not like the fact that the schedule is not very user friendly. I am anxiously awaiting the new schedule that operates like a google calendar and that can be integrate in with the website and app.

Review Source

Chance D.  
Business Development, Marketing and Events Manager for OPERS  
Higher Education  
Used the software for: Less than 6 months

### "My experience so far has been great."

January 11, 2018

4.0

It's very easy to use and has had very little issues.

Pros

I feel like the new dashboard is much cleaner, and I like that you can either create something internal, or import other designs so easily.

Cons

I would like to be able to export what I create in the reach software to be used in social or web without recreating.

Review Source

TD

Tamara D.  
Office Administrator  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Reach System Review"

July 11, 2019

5.0

I am able to get information out to my employees very easily. It's very easy to navigate within the program. I am extremely pleased with this product.

Pros

This software is very effective with disseminating information to all of the employees. It also very easy to use.

Cons

There is not anything that I like the least about this software. Everything I have is positive.

Reason for choosing REACH

Not Sure

Review Source

Mark C.  
Webmaster  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good for Medium to Big business"

February 6, 2020

5.0

Overall Good Product and the software did exactly what was needed, we were able to share projections, goals, news, and have a rolling look at certain stats that helped our people do their job better.

Pros

I liked all the options that were available. we were seeking to open a bigger office and physical location and have displaying showing rolling information and this solved that problem.

Cons

The distance for the wireless connection. We had a minor problem where the display point and wireless connection didn't reach. We needed maybe 10 more feet and couldn't make it work so the connection had some interference. If that was stronger or the distance was further this would have been aplus

Review Source

AA

Aaron A.  
IT Director  
  
Used the software for: 2+ years

### "Fast friendly support. They reach out to you offering to implement new offerings. "

April 17, 2018

5.0

Pros

Integrations with the most popular social media sites. Offers end users to post pictures in Instagram.

Cons

copying and pasting text does not always work very well, but this holds true for most web based products.

Review Source

RS

Ryan S.  
Program Coordinator  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Fantastic Digital Signage Solution"

July 9, 2019

5.0

My overall experience has been really good. Everyone at REACH is so pleasant and easy to work with. They are also very fast to respond to questions and inquiry's. They truly make you feel like you are their only customer!

Pros

The REACH software is very easy to use. It takes no time at all to familiarize yourself with how everything works and just hit the ground running. On top of that, their customer support is amazing.

Cons

We have been using REACH for over 6 months now and I can honestly say there isn't anything I do not like. It works as it should.

Review Source

DF

David F.  
CIO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "So simple to use!"

October 15, 2019

5.0

We needed to communicate to our members in a more efficient way. Reach helps us accomplish that while reducing the number of man hours.

Pros

The Implementation team is the best I have seen.

Cons

Have not found a ton of Cons. I can see areas that the team is growing. but in development and support. But wait that is another PRO...

Reason for choosing REACH

User Community, Cost, Features

Review Source

LC

Linda C.  
Office Manager  
Plastics  
Used the software for: 1-2 years

### "Easy way to "Reach" everyone!"

September 24, 2019

5.0

Pros

Fastest, easiest way to keep information in front of employees. Updates are easy to do and customer support is top notch!

Cons

I really can't think of anything at the moment.

Review Source

EK

Eric K.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great cloud solution"

October 2, 2018

4.0

Our business challenge was engaging our Member and updating them with the latest content. Reach digital signage has allowed us to do this. Thank you!

Pros

This is a great centralized cloud solution where multiple department can easily update content (Marketing, Funds development, branches, etc...) remotely with specific unique permission. Outstanding customer service! Highly recommended.

Cons

There are no cons. This is a great product.

Review Source

LE

Lynda E.  
Deputy Director of Recreation  
Government Relations  
Used the software for: 2+ years

### "REACH ROCKS!!!"

September 10, 2018

5.0

Pros

This software was allows our visitors to be informed - visually - of anything we choose to post - immediately upon entering our recreation facility.

Cons

Nothing at the present time - glad I became a 'REACH-ER" five years ago and counting!!!

Review Source

TH

Tina H.  
Marketing and Communications Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Simple to use"

August 14, 2018

4.0

Pros

Reach is easy to learn and maintain. Love that you can schedule posts to end automatically. Good support crew - always respond quickly to our needs.

Cons

I can't think of anything that we liked least.

Review Source

DR

Del R.  
IT Project Manager Senior  
Government Administration  
Used the software for: 2+ years

### "Great customer service and friendly staff!"

December 6, 2017

5.0

The software is easy to use and easy to train someone on.

Pros

The software is easy to use with and we have the ability to post all kinds of information. The additional weather radar and traffic map are great.

Review Source

VR

Verified Reviewer  
Director of Marketing  
Oil & Energy  
Used the software for: 6-12 months

### "Overall I think it's fairly easy to use. "

December 15, 2017

4.0

Pros

Can modify on the fly. The dashboard where i can see all of the players at once is nice too. I also like to be able to preview what's showing.

Cons

It has been challenging for us in the past to know when the computers turn off/go down and troubleshooting what's happening.

Review Source

MB

Mechole B.  
Receptionist  
  
Used the software for: 6-12 months

### "Came across a situation where I needed help, the response time was awesome"

February 22, 2018

5.0

Pros

Easy to use and help is at your fingertips if you should run into any problems . Also a video was supplied to help educate you on the programs uses.

Review Source

RS

Raquel S.  
Information Systems Administrator  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Promoting DRD with Reach Media"

July 31, 2019

5.0

I love watching our guest see their children or themselves on the display. Reach has let us connect with our customers on a different level. Our community centers are now their community centers.

Pros

I love the fact that we can show our current customers participating in our programs via picture or video.

Cons

I have not found a feature I don't like. The training was very helpful, support is great and the product is intuitive.

Review Source

MG

Mark G.  
Director of Technology  
  
Used the software for: 6-12 months

### "Coming in new, knowing nothing this type of software was a difficult shift but REACH made it so easy"

April 11, 2018

5.0

Pros

The software has some amazing capabilities! Features that I had hoped for were already a part of the package were there. I did ask for something new and sure enough the support team was able to complete my custom request easily and perfectly. I think their software is their secret weapon. Plus it is platform agnostic so I can make changes with any device.

Cons

It is not very user-intuitive. The nomenclature is difficult to learn which makes the product seem much more difficult than it really is.

Review Source

DD

Dennis D.  
Media Pubs Adviser  
Education Management  
Used the software for: Less than 6 months

### "So far, it's great!"

August 16, 2019

5.0

The Media Pubs students will be feeding content to 20 screens all over our corporation.

Pros

I like how easy and intuitive the software is to use. I am a teacher and neither I nor my students have had any difficulty in set up and usage.

Cons

I have not run across anything yet. I imagine that when I do, it will be an easy fix!

Review Source

PD

Patti D.  
Community Center Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Reach for the Programs"

September 19, 2018

4.0

Helps with promotions of programs

Pros

Easy to use once learning multiple uses-video etc

Cons

Initial set up issues but finally got working after a few months

Review Source

CJ

Craig J.  
Warehouse Manager  
Warehousing  
Used the software for: Less than 6 months

### "Great commuincation tools"

November 5, 2020

5.0

I could not be happy with my experience with REACH

Pros

It is extremely easy to use, and is a great way to communicate to my team. The install was very easy, and the connection has been perfect.

Cons

The only con that I can think of is that I have to hit refresh every time that I make a change or add a slide.

Review Source

CB

Chelcie B.  
Legal Assistant  
  
Used the software for: 1-2 years

### "Customer service is great, whenever i have an issue with anything it is fixed by the end of that day"

April 6, 2018

5.0

Pros

It's very organized making it easier to know which button to use. I also like that whenever there is an update to the software we are made aware and we receive a power point explaining the new updates.

Cons

There isn't anything that i do not like about this program. I find the entire program to be very smooth and easy to operate.

Review Source

JH

Judy H.  
Misnistry Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "VERY User-Friendly!"

August 16, 2018

5.0

This software has made our communications more "professional" with little effort on my part.

Pros

The software is easy to learn and easy to use.

Cons

I'd like to have more stock photos available.

Review Source

SD

Steve D.  
Program Coordinator  
Government Administration  
Used the software for: 2+ years

### "I love having this product and love the great customer service provided!"

December 7, 2017

5.0

It helps make our Community Center professional and organized,

Pros

The ease of use and professional looking result. The quick turn around time for support is another plus!

Review Source

TJ

Timothy J.  
Director of IT  
Farming  
Used the software for: 6-12 months

### "REACH has been a positive experience "

June 19, 2019

4.0

Overall we have been pleased with the solution, especially the service level provided.

Pros

We have been pleased with the sales process, support and overall ease of use.

Cons

We would like to see more and deeper integration with Office 365 applications that could provide more dynamic content.

Review Source

JM

Jessica M.  
Admin  
Government Relations  
Used the software for: Less than 6 months

### "Reach review -"

October 22, 2018

4.0

We are solving our communication problem. We are able to reach more people within our company

Pros

\-Easy to use -Easy to update content -Easy to teach others -Customer service is great

Cons

I wish there were more stock images where you can edit the text on the stock image. Such as the Happy Birthday stock image. I wish I could edit the Happy Birthday text on the image to add the name of the person. Instead of adding a text box and trying to match the font and color of the font.

Review Source

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