# Page 18 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

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REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of REACH

## Showing most helpful reviews

Showing 426-450 of 512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Mike F.  
Chief Information Officer  
  
Used the software for: Less than 6 months

### "Excellent and Affordable Digital Signage Product"

March 20, 2017

5.0

We had looked at many products over the years to bring Digital Signage to our K-12 campus, recently the push became more intense to make it a reality. After lots of research, REACH was the winner in our book. With the affordability and ease of use it was an easy decision for us. Can't wait to see what new features and enhancements they bring in the years to come.

Pros

Ease of Use Appealing appearance Integration with iCal Excellent Customer Support

Review Source

LK

LYNNE K.  
Supervisor  
Recreational Facilities and Services  
Used the software for: 2+ years

### "REACH Announcements Rock!"

September 4, 2019

5.0

We are using Reach to help keep our Patrons informed of programs and activities we offer. Patrons and guests are drawn to the screen and are able to see what we offer in the present and future.

Pros

I like the announcement section. Entering announcements is easy, intuitive and helps me be creative.

Cons

The daily schedule part. I love the announcement section, but dislike having to enter daily classes and other activities.

Review Source

AC

Alison C.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Wonderful service"

December 5, 2018

5.0

We are very happy with this software!

Pros

The personal touch from the REACH staff who helped us get started.

Cons

I haven't found anything yet! I really appreciate how customizable it is.

Review Source

aP

andre P.  
supervisor  
  
Used the software for: Less than 6 months

### "great "

March 20, 2018

5.0

community knowing what is going on in the center.

Pros

It gives us everything we need for the center. the customers like it because they can see what is going on every day.

Cons

I have no cons at this point.the customers like it because they can see what is going on every day. and the staff can put the programs out. if there is one thing I had to point out I do not have one

Review Source

BR

Bill R.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Reach has been a great value and help in our upgrade to digital messaging"

August 13, 2018

4.0

The team has provided great customer support and worked with our nonprofit on pricing and payment options.

Pros

All the announcements we've created has been in Powerpoint, which for us, has been a little easier. But that's the best part -- the integration to applications.

Cons

The TV remote-sized keyboard was a little hard to get used to, but customer support walked me through setup.

Review Source

JP

John P.  
High School Principal  
Education Management  
Used the software for: Less than 6 months

### "Great support in setup and design. Ease of use."

September 26, 2017

5.0

Flexibility with content and the ability to keep the content current.

Pros

I love the contemporary look of the display templates and the ability to pull in my social media accounts and other information from my Schoolwires website.

Cons

I wish the repeat button on the daily schedule;e would let you click off on calendar dates to schedule for a four day rotation cycle.

Review Source

SR

Sarah R.  
Facility Specialist 2  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Painter "

June 20, 2019

5.0

THis helps the public know what to except from us daily.

Pros

Very easy to use, to add activitys and events in the program

Cons

Hard to change the hours and add pictures

Review Source

KF

Kimberly F.  
Office manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Reach advertising"

March 9, 2022

5.0

The company was good, the sales force was polite.

Pros

The simplicity of creating the ads and the quality was good.

Cons

The Return on investment was not as good as some of other other companies.

Review Source

GB

Georgia B.  
FSC Building Manager  
Government Administration  
Used the software for: 6-12 months

### "Very good"

July 19, 2017

4.0

Easy to change the text on the sign on an ongoing basis.

Pros

Easy to use and I like to be able to add all events with start/end dates at various times and not the week or day of the actual event.

Cons

Seems to work best on Google Chrome. (I'm old school. :)) I really don't have any other comment because I really like the software.

Review Source

TL

Tim L.  
GM  
  
Used the software for:

### "REACH Software is a easy-to-use tool, customizable with a professional look. Big Fan! "

January 28, 2016

5.0

Pro's: -Responsive customer service/troubleshooting -Prompt onboarding/integration -Reasonably priced -End Product is professional looking -Back end admin site - easy to use/change content -Integrates with EMS software (another scheduling software with API's) to automatically pull data (no double data entry) We also pull our social media onto our signage which is a great communication tool for our client. We highly recommend REACH and their products. If there are any shortcomings, Darren & team are working on them (expanding social media tools, closed captioning within videos) but its core functions are superb. Highly Recommend.

Review Source

SH

Shaun H.  
Branch Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly"

February 22, 2021

4.0

Pros

I was able to pick it up with little to no training and get creative very quickly.

Cons

Since I am not a graphics person, I have trouble getting to the aspect ratio.

Review Source

JT

John T.  
recreation Coordinator  
Government Relations  
Used the software for: 1-2 years

### "City of Lynwood"

October 21, 2019

5.0

Everything is working out great

Pros

I'm able to promote all upcoming and ongoing events to all residents

Cons

Unable to control layout of program and password changes so often

Review Source

JC

John C.  
Director of Sales and Development  
  
Used the software for:

### "Awesome Digital Signage Solution!"

October 21, 2015

5.0

Been using the REACH Solution for over 10 years. We have 15 screens in six facilities across the National Sports Center (NSC) communicating daily schedule information, way finding, and important announcements and alerts. The NSC is the world's largest sports complex and has over 3 million visitors so having a digital system as robust and reliable as REACH is critical. I've also been impressed how REACH has continued to improve its technology year after year, without raising prices. Service is excellent as well. Call or email in and your problem will most likely be resolved within an hour or less. Great company to work with!

Review Source

LS

Laura S.  
HR Manager  
Wholesale  
Used the software for: 6-12 months

### "a lot of value for our employees"

August 30, 2017

4.0

Pros

Easy to use and instant changes are applied. Our employees really enjoy reading the notices and look forward to new announcements weekly. Engagement has improved and employees feel informed

Cons

None I really don't have any complains or cons to comment about the software. Overall we are very pleased.

Review Source

AL

Andrea L.  
Operations Analyst  
Warehousing  
Used the software for: 6-12 months

### "Completely Satisfied Customer"

December 22, 2016

5.0

We were unsatisfied with the cost and functionality of our current digital display system so we did an internet search on digital displays and found REACH. We ran through a short demo and was amazed at the functionality and ease of use. We contacted REACH and within a very short time, we were online and using this amazing system.

Pros

User-Friendly Cost effective

Cons

Nothing

Review Source

HG

Hubert G.  
IT Manager  
Education Management  
Used the software for: Less than 6 months

### "Software is very ease to use"

December 3, 2020

5.0

Pros

The availability of refresh information

Cons

The calendar was a bit tricky at first but overcame the problem

Review Source

HP

Heather P.  
Human Resources Business Partner  
Automotive  
Used the software for: Less than 6 months

### "Good bang for your buck"

July 11, 2023

5.0

works good. Accepts several different platforms.

Pros

I like the quickness of being able to post

Cons

I don't like that I have to convert files to image.

Review Source

AW

Ariane W.  
EVENT MANAGER  
Events Services  
Used the software for: 6-12 months

### "Great templates, takes some time to get comfortable, good product"

November 15, 2019

4.0

I liked this product, it just seems a little overwhelming at first because there are so many options!

Pros

I tried this when I had to do graphic designs and marketing for a company when I had no experience in it. The templates are cool and fresh and I was able to make small tweaks and it was on brand with my company.

Cons

It had a learning curve and took some time to play around with it and figure it out. Like anything, once you get it, you can speed through.

Review Source

KW

Katie W.  
Program Director  
  
Used the software for: 2+ years

### "REACH has great software, easy functionality and great customer service. "

March 22, 2018

5.0

Pros

\- Integration of all their media outlets - easy to use - customizable feel - new website is easy to use - the amazing customer service that is behind the software

Cons

\- facility scheduling ideally would be a bit easier - the new software had some early on glitches, but that has all been resolved :)

Review Source

JJ

Joslyn J.  
Membership & Marketing Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "great customer service always!"

September 29, 2017

4.0

not sure I know all about it yet, maybe a tutorial on all the features? I'm sure it's capability is beyond my skill set.

Pros

I have very little knowledge of design and software programs and this is so easy to use! From the first day I moved into my marketing role, I was able to use it with ease.

Review Source

CB

Craig B.  
Associate Professor  
Education Management  
Used the software for: 1-2 years

### "Good product but there is a learning curve"

September 26, 2019

5.0

Pros

It is a one-stop shop for making all announcements and broadcasting them throughout our academic building.

Cons

There are so many bells and whistles it is a little overwhelming. I mostly only interact with 2 screens yet there are so many places to get lost in the menus.

Review Source

LA

Lindsey A.  
Receptionist  
Machinery  
Used the software for: 6-12 months

### "Love this software!"

January 5, 2017

5.0

I really can't brag enough about REACH. Their staff is very friendly. Helpful and quick to respond to any issues/changes I need to be made. The new update makes it even more user-friendly.

Pros

Ability to schedule posts in advance, the ability to make changes to my announcements without haveing to be at work.

Review Source

mJ

marc J.  
Associate Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reach is easy to work with and have responded to requests"

October 4, 2017

3.0

We can sell ad space if we would choose to.

Pros

Easy to use has nearly everything we wish to do. People stop all the time in our lobby to look at it. they especially like the news feed.

Cons

Would like to connect our room booking software in with the reach software so it would update automatically if changes occur.

Review Source

LT

Lynzee T.  
Director of Business Services  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Lake Highlands YMCA"

February 19, 2019

5.0

Love it! Wish we could have had it way sooner!

Pros

The visibility right in the front of our Y and how easy it is to use, once you know how to use it!

Cons

I never saw a basic how to use training. One that shows how to create announcements, or where to click to drag a picture.

Review Source

SB

Seth B.  
Network Operations Manager  
  
Used the software for: Less than 6 months

### "All aspects have been great. Customer service has been prompt and everything is running smooth!"

July 7, 2017

5.0

Pros

The biggest advanatage of Reach is the simplicity. Also, the web interface is very easy to use and requires no training.

Cons

The biggest con I have come across is that it runs off of a special local user on the system and the setup is a bit cumbersome.

Review Source

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