# Page 19 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

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REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of REACH

## Showing most helpful reviews

Showing 451-475 of 512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Anna W.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Rewarding to get the communication across"

August 30, 2017

4.0

Learning more about the up and coming technology that attracts people's attention!

Pros

Love to see it live from a distance. It is very attractive in its appearance. The layout is great. Very nice to have the time and the temperature. I love that I can work on it from anywhere and that I am able to search for items online and download them to use. I can work on it from anywhere that I have a computer and the web.

Cons

I wish it would be easier to catalog my entries and get them in a good order. It is difficult to sort through what I have. I would like to use some of them in the future and be able to find them easy.

Review Source

AB

Adam B.  
Assistant Parks & Recreation Superintendent  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "My experience with Reach has been GREAT! Customer service is outstanding!"

October 3, 2017

5.0

Being able to sell our own advertisements is a new boost to our revenue streams. It has helped us push for a new position to help fill that role without the software that would not be possible.

Pros

The software is very easy to use. Uploading videos is a welcomed new feature. Overall, the software is great!

Cons

Glitches with the advertisements. Probably due mostly to our IT issues though. The file upload size has been an issue in the past but the customer service team was there to assist!

Review Source

CL

Chad L.  
Principal  
  
Used the software for: Less than 6 months

### "Easy setup and design."

October 4, 2017

4.0

Pros

Ease of use and video upload. The format looks very professional! It is a great way to share our message and work on our branding!

Cons

Announcement design could be upgraded. Preloaded slides where you could fill infomraiton in would be great!

Review Source

LW

Lindsay W.  
General Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "This has been a great addition to our communication with our members!"

May 23, 2018

5.0

member communication plus!

Pros

Ease of use and the ability to highlight a few different information areas for our members at once.

Cons

None as of yet. We are new users to this software but the set up and support has been great all the way through.

Review Source

JC

Joe C.  
Principal  
  
Used the software for:

### "Easy to use software and great customer service"

January 18, 2016

5.0

This is our first year using REACH. I had seen it in use at our local recreation center and inquired with them about their vendor. I was directed to Tyler Storm who walked me through all of the features in a webinar. The REACH team was quick to help me set up our screen and provide me with training. I was able to then train my office staff on using the platform, which they also found it easy and non-threatening. This has been well received in our school community and other schools are asking about our professional looking digital signage.

Review Source

DW

Denise W.  
HR Professional  
  
Used the software for: 2+ years

### "Reach is easy to learn and easy to use. "

March 1, 2018

5.0

Pros

I can quickly and easily create a great looking announcement. It's a way to communicate with all employees because we are separated throughout the building.

Cons

I didn't like that I could only use one font in a text box but that has since been updated, which is great.

Review Source

SR

Sonja R.  
Division Manager  
Sports  
Used the software for: 2+ years

### "Reach is responsive and progressive. "

December 27, 2017

5.0

Pros

Reach offers responsive and helpful support on a consistent basis. The software is easy to use and the screen presentation is pleasing to the eye.

Cons

I would like to see an easier way to schedule information in the Mobile Application. eg...Exercise Class Listing.

Review Source

GN

Greg N.  
Superintendent of Recreation  
  
Used the software for: 2+ years

### "Great sales team, high level of communication"

October 4, 2017

5.0

Pros

Ease of posting new announcements on the system. There is a good selection of images to use. Easy to manage multiple players.

Cons

The user management screen. Would like to see it more of a spreadsheet with drop-down menus instead of clicking on each header.

Review Source

MP

Melissa P.  
Parks and Recreation  
  
Used the software for: Less than 6 months

### "The REACH team has provided us valuable training, prompt responses and excellent customer service."

December 7, 2017

5.0

Pros

The REACH program is very user friendly and simplifies the process of updating important information in a quick and efficient manner. The dashboard has always provided easy navigation and with the newest update it gives the REACH program a whole new updated look with new features! I'm excited for future features as well like the calendar!

Cons

Sometimes it's difficult to manage the text and photo layers when creating an announcement. I would like to see layer management feature offered in the future. "Send to back", "Send backward". "Sent to front", "Send forward."

Review Source

AB

Allison B.  
Senior Recreation Supervisor  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Reach Englewood Colorado"

February 15, 2019

4.0

Customer service is responsive and provides live tutorials.

Pros

The upgrade made it easier to create new content.

Cons

When i have a promotional piece that I want to upload i can't manipulate the orientation. Our TV's are horizontal and most promo's are made in horizontal format.

Review Source

JR

Jackie R.  
CIO  
  
Used the software for:

### "Perfect Solution for Schools & Campuses"

November 2, 2015

5.0

As the former CIO of the Anderson School of Business at UCLA, I can assure you that REACH has the best solution available for large and small scale signage deployments. We had a team research many of the companies on the list, and REACH's solution blew them away from a technology, customer usability and cost standpoint. Plus, if you need any customization like we did to pull information from legacy systems, their team of developers will take care of it. Great customer service for the entire UCLA Campus! Highly recommend!

Review Source

WB

Wendy B.  
IT Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Engage your Customers"

October 29, 2019

5.0

Nothing but Excellent. We have been able to create eye-catching content that makes customers stop and not just walk right on past. I am very pleased to be working with REACH. They continue to enhance the product with new features on a regular basis and I look forward to implementing them in the future.

Pros

Touchscreen integration. Engaging with your customers in a different way than your competitors. This provides great opportunity to keep customers involved and learning more about what we offer. Support team has been fantastic. You don't leave a message and wait for someone to call back. The support team answers the phone and helps you right then! Efficient and super friendly. Integration. They integrate with lots of apps. Social media feeds, calendars, schedules and camera feeds all in real time. With a wide assortment of screen templates and widgets, content is easy to import or create within the software. The installation and setup of our 2x2 video walls was surprising easily.

Cons

I don't have anything negative to say. No issues to date with performance, customer service or quality of the software.

Review Source

ES

Emily S.  
Senior Program Director  
Civic & Social Organization  
Used the software for: 1-2 years

### "Central Y review"

November 16, 2018

4.0

REACH has been great for our facility. Our internal issues with getting boxes online has been frustrating but REACH customer support has always been very helpful and easy to reach.

Pros

I like the displays and the amount/variety of stock photos available for use. Announcements are easy to set up and change.

Cons

THe schedule that I want to run on the side is hard to set up and understand. We have had a lot of issues using that feature.

Review Source

TS

Tara S.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Review"

July 8, 2019

5.0

All of the REACH specialists are very friendly and want to make sure we understand the program. It has been very easy to set up phone calls and meetings to learn more about the program.

Pros

We like all of the different functionalities!

Cons

At first the tutorials were hard to use but we were able to set up a call with a REACH specialist who helped explain the different functions better.

Review Source

BM

Brad M.  
Lieutenant  
Law Enforcement  
Used the software for: 1-2 years

### "Great system, it is a must have."

August 9, 2017

5.0

Easy advertisement and to get information out where it is needed.

Pros

Fairly simple system to use. It works as it should without issues. Since we have had the system it has never been down. We have used it for emergency alerts and it has worked flawlessly.

Cons

Wish that different types of content could be added, although a lot of updates have been made and are being made to make this happen.

Review Source

rA

rodrigo A.  
IT Specialist  
Utilities  
Used the software for: Less than 6 months

### "New Digital Signage called Reach!"

June 4, 2019

5.0

overall experience is great. easy to use and maintain. very helpful support videos and friendly staff always ready to help.

Pros

its very intuative and easy to use. everything is very easy to find and the webpage is layed out great. easy to find support page and easy ticketing system for support.

Cons

applying schedule times to players was a bit confusing at first.

Review Source

KW

Katie W.  
Program Director  
  
Used the software for:

### "Great software and amazing service "

January 19, 2016

5.0

I've been working with REACH for over a year now. I run a fitness center and currently use digital signage in our front lobby for announcements and in our gym and aquatics wing for facility schedules. All the staff were great at catering to the unique needs of our facility. We currently are setting up the mobile app to make it even easier for our members to see what's happening. The software is simple and effective and the staff are amazing with any questions that you have.

Review Source

KW

Kyle W.  
Business Operations Associate  
Education Management  
Used the software for: Less than 6 months

### "Excellent Service, works great, customer Service is responsive & the features are more than adequate"

October 31, 2017

5.0

Guests gain information about the school and it's a cool feature for our lobby

Pros

\- Easy to use/navigate - Easy setup - Helpful support - Abundance of features - Great user interface and quality

Review Source

JG

Julia G.  
IT Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "GUI is not user-friendly but the customer support makes up for it "

July 17, 2017

4.0

Pros

Fairly flexible if you know what to look for. It has alot of options has far as content and layout.

Cons

It's hard to navigate. It isn't something that you can just log in and figure it out by playing around with it.

Review Source

MS

Melvin S.  
IT  
Religious Institutions  
Used the software for: Less than 6 months

### "My experience was VERY pleasant. The employee at Reach was helpful and patient with me."

September 14, 2017

5.0

I have the benefits to broadcast the church messages and upcoming events.

Pros

That I can make changes whenever I need. Furthermore, I can insert video and graphic to make my idea look great.

Cons

I am seating here trying to think of something that I don't like and I thought I had something. However, after I went and check they had the option to specify what time I could start and end a video. So if I have to say something, I wish they had more templates option but I understand that they are growing into a great company to serve people need.

Review Source

LC

Leanna C.  
Library Director  
Libraries  
Used the software for: Less than 6 months

### "Easy to Use and Very Affordable!"

June 12, 2019

5.0

We're reaching our intended audience in a much more interactive way than with printed flyers on the wall. Our library users love it!

Pros

I learned how to use the software almost immediately. It's very user friendly and so is the training and support staff.

Cons

Being a tech novice it took me two tries to figure out how to install it but that was not a big problem.

Review Source

JR

Jayme R.  
Project Manager  
Veterinary  
Used the software for: Less than 6 months

### "Easy to implement and works flawlessly"

August 11, 2017

5.0

Being able to keep our clients informed and up to date has been invaluable.

Pros

That it looks professional, is reliable and pretty much plug and play. Compared to other options out there, REACH has the cleanest look.

Cons

On very rare occasions it seems like it gets a little choppy, but that might have to do with our internet. Not sure.

Review Source

KB

Kelsey B.  
Technology Coordinator  
Education Management  
Used the software for: 2+ years

### "Wonderful Product!"

November 5, 2018

5.0

One of our biggest goals as a school is to keep all stakeholders informed of what is going on within the school on a daily basis. Our interactive TV, along with the REACH software has allowed us to reach that goal. With a few clicks of a button, our daily announcements, student shout-outs, or other important notifications are published and easy for all to see.

Pros

I love that I am able to access this software from anywhere. Even if I am not in school that day, I am able to send announcements out so the students/staff/community members can see them! I also love how user-friendly the REACH interface is.

Cons

I am not sure I would identify this as a con, but we always appreciate software that is low-cost because of the tight budget we are on. Even yearly specials or price knock-downs might help me sell the yearly cost to my administration!

Review Source

SA

Sara A.  
Administrative Assistant  
Higher Education  
Used the software for: 1-2 years

### "Reach Software Review"

March 25, 2021

4.0

Pros

It is easy to use and allows us to publicize events quickly.

Cons

The display sometimes has delays and the screen will be blank for several minutes.

Review Source

RP

Randi P.  
Administrative Assistant  
Libraries  
Used the software for: 1-2 years

### "Reach at Williamson County Public Library"

December 2, 2020

5.0

Pros

Being able to select the start and end dates for a slide to show

Cons

Sometimes tricky to paste a new slide in the correct format or size needed

Review Source

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