# Page 2 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

---

REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of REACH

## Showing most helpful reviews

Showing 26-50 of 512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff M.  
Director of Design + Digital  
Religious Institutions  
Used the software for: 1-2 years

### "A Solid Piece of Software - Offering Custom Branding and Integrations"

September 21, 2018

5.0

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free. Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability. I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Review Source

TB

Ted B.  
National Operational Performance Manager.  
Retail  
Used the software for: 1-2 years

### "Reach Media displays in Matrix Distribution Centers"

February 6, 2024

5.0

Our experience has been great, the our team in multiple facilites has appreciated the ability that Reach Media has provided to present time sensitive and important information.

Pros

The application was easy to setup for multiple devices that are located across our national network of distribution centers.

Cons

It would be nice to have more built in applications for showing previous days results for sports teams.

Reason for choosing REACH

Cost and features. We felt that Reach offered the best ROI.

Review Source

TR

Timothy R.  
Sr. Industrial Hygienist  
Mining & Metals  
Used the software for: Less than 6 months

### "Versatile, Intuitive, and Endlessly Customizable to your needs "

May 18, 2022

5.0

In my humble opinion, communication and pre-planning are the cornerstones of good business and project management. The lack of them is the downfall of success. REACH software solves both problems with considerable ease. REACH Media is really the first product that proactively communicates with anyone who sees the monitor display, and it's always there. Good Job!

Pros

Overall ease of use, with little training required. The overall layout is visually appealing.

Cons

After using the software for about two months, I have no real cons, but instead a couple of suggestions. 1) I frequently have the REACH site and an Excel window open on one screen, with the windows reduced to the data being transferred. When a new calendar event window opens, it is fixed and cannot be moved, which greatly restricts window size. Please consider making the event box moveable as a click-and-drag; 2) Within the same new event calendar box, there is a button for more details, but the only addition is adding location. I think the original box could be slightly increased or tightened up to have location on the main screen; 3) When uploading new media library assets, it would be helpful if there was a crop/zoom function make the asset more readable or focus the content, and if it would be possible to have the option to have an asset scroll down automatically if the asset content exceeds screen height (Calendar events scroll just fine). Thanks

Review Source

Brian W.  
IT Analyst/Designer  
Higher Education  
Used the software for: 1-2 years

### "Happy Administrator & User"

June 6, 2019

5.0

We needed a solution that was powerful but more reasonably priced than some of the competition. Also a company that was more responsive than some of the large signage vendors. REACH has come through on all counts and has a corporate style that is more like dealing with a family business than one of a large company bureaucracy crunching numbers with everything and charging every way possible. Not to mention having to wait until a representative talks to a group of managers just to get the amount for a quote for even simple items. I do not want to seem like I am bashing our former companies, as they both have a quality product and good people. It is just I do not miss their corporate cultures one bit. To compare, dealing with REACH is genuinely pleasant and I can get answers quickly to any need I have. On the occasion where something was truly a hard thing to quote based on the number of variables, I receive honest feedback, am given a general idea of a range and after the process is planned out, I get the answer right away. I never feel like we are waiting because more important customers are in the queue ahead of us.

Pros

I like the ease of use and the quickness that I can post something to multiple signs in multiple locations. Our former provider was one with very good software and REACH had a slightly different approach, but one that made sense and allowed me to manage our signs more efficiently. They are very responsive to user feedback and it show in the software.

Cons

Honestly very little. No complaints from my side.

Review Source

RR

Robert R.  
Board President  
Real Estate  
Used the software for: 2+ years

### "Simple solution for property management and condo boards"

February 15, 2022

5.0

The team at reach is by far one of the best in the business. I feel like I am their only client. They are so responsive and easy to work with!

Pros

We really love that we were able to make our boards in the building digital with this software at a cost that was not a huge increase to the condo. The ease of use of the software and that it is online allowed our board to manage what was on the board and to make sure it was appealing to owners and residents.

Cons

I wish there where easy template layouts that we could use and that you offered backgrounds for these templates.

Review Source

SH

Scott H.  
ABE Coordinator  
Education Management  
Used the software for: 2+ years

### "Reach for the Best"

February 4, 2022

5.0

Students know more about class offerings besides just the one they are in. They are more aware of our program as a whole vs the small piece they are currently interacting with. There are less office questions about what room is my class in.

Pros

Our students find the information informative and easy to digest.

Cons

There are times when it needs to reboot which can be an annoyance especially over the weekend.

Review Source

SD

Sean D.  
IT Sectional Manager, Video and Events  
Semiconductors  
Used the software for: 2+ years

### "Reach Media platform is great and easy to use"

January 25, 2024

5.0

Our experience with Reach has been great. They have good support and the players just work. The content managers love the playlist management and how simple it is to use.

Pros

We liked the simplicity of web portal, the playlist management and the remote management of our devices. Their support is also very good.

Cons

Once in a while we need to reinstall the application on some devices.

Switched from

[Sibyl](https://www.capterra.com/p/159266/Sibyl/)

Signet support was poor and they needed to update their tools, which were lacking compared to Reach Media tools.

Review Source

VR

Verified Reviewer  
Instructional Technologist  
Higher Education  
Used the software for: 1-2 years

### "Great for interactive and engaging signage."

June 1, 2022

5.0

Using REACH has really changed the way my company views signage and customer engagement.

Pros

Managing all of our signage from one computer is awesome. Live updates are so easy. There are so many prebuilt templates available that I hardly have to design anything from scratch. Probably my favorite feature is the interactive polling. All of our clients think it's so cool to walk by and participate in a poll or survey, then see the results later displayed on our boards.

Cons

Occasionally there is a hiccup with the syncing. But it's extremely rare and nothing a quick hard reset can't fix.

Alternatives considered

[truDigital](https://www.capterra.com/p/133995/truDigital-Signage/)

Review Source

WW

Walter W.  
Digital Learning Specialist  
Education Management  
Used the software for: 2+ years

### "Easy to use and manage"

April 4, 2022

4.0

Totally positive. Would recommend this system to anyone .

Pros

The scheduling feature is a huge positive for me. It is a set it and forget it thing. I can schedule the words of the week for the whole school year, and I don't have to worry about it. same form College shirt day and any other regularly appearing information.

Cons

None! I am completely satisfied with the product

Reason for choosing REACH

Not involved with the choice but Would have after using it.

Review Source

CY

Christine Y.  
Assistant to the Director  
Higher Education  
Used the software for: 6-12 months

### "Communicate Like a Pro"

January 11, 2021

5.0

From the start I knew I was dealing with a professional company. The training was very helpful and the fact that we can onboard any other person, at any other time, for free, is great. I was able to utilize the software right away and didn't really need a lot of support. When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays. I'm glad that I did my homework and chose a winner.

Pros

I love that it is easy to use and very intuitive. I didn't want to have to buy special hardware or be a tech genius to operate it. I need plug and play and that is what I have. The other thing that I like about Reach is that when I have questions, I get excellent support.

Cons

I like the designing content features the least because they are not as user friendly or intuitive as other design software out there. Although, having said that, once you spend the time and get used to the nuances, you can create some very nice content.

Alternatives considered

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[TelemetryTV](https://www.capterra.com/p/182701/TelemetryTV/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)[Spectrio](https://www.capterra.com/p/144450/Spectrio/)

Reason for choosing REACH

I did my homework and researched other competitors and chose Reach because they recognize that they are not the cheapest company out there but that their level of service and product design is worth the extra investment. You get what you pay for in many respects. The level of quality saves me time as I create the content. The ease of use is worth money to me. Time is money. We've been using Reach for just over six months now and I love a company that is consistently asking me "what can we do to improve your experience?" That tells me that they are quality conscious and that speaks volumes to me. Also, whenever I've had a problem they are quickly and easily accessible.

Review Source

VR

Verified Reviewer  
Sr. HR Specialist  
Food Production  
Used the software for: 2+ years

### "We like REACH!"

February 8, 2024

4.0

Pros

I like that I can set the time a posting shows on REACH.

Cons

I am unable to insert a posting where I would like it and that would be helpful.

Review Source

JM

James M.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Reaching our Youth!"

August 20, 2019

5.0

Reach is a great tool that is user friendly and easy to follow. We have had many youth in our program mention they loved being able to sit and eat their meal and get updated at the same time. It is a great tool for what we do!

Pros

We are able to connect with the homeless youth we serve in a way that speaks to them (TV). As sad as it is TV broadcasting in facilities like ours have a huge impact on getting the information out that we need to! I love the fact that I can customize each page the way I want it and then adjust it anytime I need to. I also love the fact that there are stock photos that we can use to help upgrade our message to the clients.

Cons

I only think that I have trouble when I try to update the board, sometimes I get confused on how to get the updates to transfer to the screen. It is getting better but that was the only thing I had trouble with.

Reason for choosing REACH

Originally I was not the program manager and the previous manager talked to me about what we wanted to have to get youth involved more. We researched many different things but did not pick out anything other than REACH. We loved what it had to offer and the went with it. At first the previous manager did not use it because of other reasons and when I took over I was very excited to get rolling with all the divers tools REACH has to offer! Thanks!

Review Source

BR

Breanna R.  
Senior Operations  
Sports  
Used the software for: 6-12 months

### "Good, but can be intimidating"

May 10, 2023

4.0

REACH has very strong customer service. Overall, our experience with the service has been positive. Our display improves our brand recognition and helps our facility in looking professional and clean versus our competitors who use other systems. We enjoy having a display so custom to us.

Pros

I like that our REACH display is just "plug and play". It displays our facility schedule on it, and it updates as events pass and loads upcoming ones. We have static logos on the bottom off the screen under the schedule. It looks great and incredibly professional in our lobby. We are happy to have something so custom to our branding.

Cons

REACH feels intimidating when setting up any changes to the display. We occasionally display "Welcome" signs to teams visiting our sports facility, and I always dread having to prod around to get it to display right without screwing something up. I haven't actually had problems with it, but I definitely err on the side of caution and I only trust technologically very specific staff to use it.

Review Source

DB

Deborah B.  
service rep  
Education Management  
Used the software for: Less than 6 months

### "REACH makes my job easier!"

January 31, 2024

5.0

I am so HAPPY to be using this product, I use it everyday. It's a joy to use.

Pros

I like the fact that you could demo the product before purchasing, it's user friendly, you can schedule training, I love the layout of the product. Response when you need help is available and timely. There's just so much I love about this product!

Cons

In the filter status I like to be able to see what I have scheduled because sometimes I'm asking myself did I schedule something. I schedule my events at least 2 weeks in advance.

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

The product we used was BrightAuthor. It was not one of the options to pick from in the previous question. The product just was not suitable for our needs. It was ok...not user friendly.

Review Source

TK

Tara K.  
Office Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "REACH Media Network review"

June 6, 2019

5.0

We are a community center that hosts a fitness center, senior center and the South St. Paul Parks and Recreation department. We use REACH to help advertise many different events, programs and fitness opportunities. With the help of REACH we are able to connect with all of those who travel though our building. If there are any concerns with the REACH program the customer service is outstanding. The staff at REACH is always more than willing to personally talk you through any questions you may have. That is one of the things I appreciate most partnering with REACH. Thank you for exceeding our expectations.

Pros

The software is very easy to use and find your way around. Simple steps are used throughout the entire program.

Cons

If I had to pick something it would be the amount of different fonts available. I like options, though there are plenty to choose from that would be something that I would like to see more of.

Review Source

VR

Verified Reviewer  
Systems and Software Manager  
Religious Institutions  
Used the software for: 6-12 months

### "REACH is a great tool that integrates with eSPACE."

October 9, 2018

5.0

We've been able to create a culture that no longer contends for meeting/conference rooms based on who needs it most. :) Now it's only about who put it on the calendar first.

Pros

REACH is integrated with our eSPACE event scheduling system. There is minimal set up that seems a little daunting when creating the first display? But once you understand what it's asking, as long as you follow the steps you can't go wrong. The team at REACH does a great job of asking what's needed and knowing exactly how to set up the displays to show information for spaces/events approved in eSPACE so there's never a conflict when somebody goes to use a meeting/conference room. If it was scheduled, it will be on the display!

Cons

Initially, there was a little bit of misunderstanding with the support team that helped us to implement displays based on what we were needing, but after this, we've had no negative experiences. Every once in a while I have to reset the software, but that's usually only because updates were pushed to our iPads.

Review Source

Ganisetti U.  
student  
Higher Education  
Used the software for: 6-12 months

### "Reach"

July 20, 2023

4.0

Everything in reach is good. It is a genuine platform.

Pros

Reach is a great digital signage company. It is very easy to use. customer support is very good and quick response.

Cons

I didn't notice any negative thing in reach. everything is good it having the feature of video sharing and link sharing with other third-party platforms.

Review Source

Douglas A.  
Assistant  
Computer & Network Security  
Used the software for: 6-12 months

### "Annonces publicitaires "

September 14, 2023

5.0

Pros

C'est un logiciel qui vous permet de faire évoluer votre entreprise sur les réseaux sociaux J'aime la façon dont on peut planifier les graphiques ça me permet d'offrir à mes clients plusieurs types d'optionsREACH est un logiciel très fiable je le conseille à tous si éventuellement vous souhaitez faire connaître votre jobs ou commerce En plus de ça c'est même pas chèr

Cons

Les configurations de REACH sont très compliqué sinon j'ai pas eu d'autre problème

Review Source

JG

Justin G.  
Senior Director of Member Engagement & Wellness  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Game changer during the pandemic "

October 6, 2020

5.0

We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago.

Pros

We have used REACH for several years and it always suited our needs. It wasn't until the reopening guidelines set forth by the State and numerous requirements did we fully reap the true advantages of REACH. Scheduling and reservations are now made simple and our Y members love this system. It's equally easy to use from the Admin and member perspective.

Cons

There is nothing to dislike! The only area for improvement could be to have a better app interface. Web based works seamlessly but the app could be significantly improved.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing REACH

It accomplished identical results for a fraction of the price!

Review Source

MH

Mark H.  
EHS Leader  
Chemicals  
Used the software for: 1-2 years

### "Reach serves many needs for businesses"

August 4, 2023

5.0

Very positive experiences.

Pros

I like the automation of displays in that start and stop times can be chose as well as one drive linking.

Cons

I can think of nothing that is a con regarding Reach.

Review Source

MB

Mario B.  
Operaio  
Farming  
Used the software for: I used a free trial

### "Reach segnaletica digitale"

January 19, 2024

5.0

Ho provato il software con la prova gratuita da molte possibilità di personalizzazione, con molte integrazioni buona possibilità di semplificare la messaggistica

Pros

Mi piace del software le integrazioni von molte app o altri software e la semplificazione della messaggistica

Cons

Ho provato la prova gratuita trovo Reach un buon software non trovo difficoltà

Review Source

Bandaru S.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Review for Reach"

February 3, 2023

4.0

It is a best advertising platform for companies.And mobile marketing it is very friendly.

Pros

Reach is very friendly. It having mobile access,this integrated with third parties.Best advertising platform for companies

Cons

The customer support is poor in some cases

Review Source

BR

Betsy R.  
Marketing Manager  
Maritime  
Used the software for: 1-2 years

### "Solid foundation with flexibility to grow/expand"

March 25, 2022

5.0

We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality.

Pros

The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.

Cons

One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.

Alternatives considered

[The TV Sign](https://www.capterra.com/p/142687/The-TV-Sign/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)[Displai](https://www.capterra.com/p/183003/Displai/)[Poppulo Digital Signage](https://www.capterra.com/p/230791/FWi/)

Reason for choosing REACH

User-friendly software, customer service, price point. Additionally, our rep \[SENSITIVE CONTENT\]- we felt that he was actually listening to us and our needs.

Review Source

Chad W.  
Vice President of Operations  
  
Used the software for: 2+ years

### "Advanced media solutions, simple integration and management."

April 5, 2018

5.0

Increased impact range, ease of communication with clients, quality of service.

Pros

REACH has done an incredible job of furthering our ability to "reach" our customer base to a level we did not imagine was feasible for us. Not only did they do this well, but quickly, simply, affordably and with wonderful customer service and human interaction. I have been nothing but impressed with their quality of service and committment to their clients.

Cons

I do not have any critiques on any of the services provided to us by REACH. In fact we look to further involve ourselves with the company down the road.

Review Source

CG

Chelsea G.  
Marketing Analyst & Communication Specialist  
Mining & Metals  
Used the software for: 6-12 months

### "Great for Internal Communcations"

January 7, 2021

5.0

Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks.

Pros

Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.

Cons

One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.

Alternatives considered

[Screenscape](https://www.capterra.com/p/231648/Screenscape/)[Hypersign](https://www.capterra.com/p/152949/Hypersign/)

Reason for choosing REACH

When comparing all the products, Reach hit all the points we needed and were looking for. Also, we were fortunate enough to talk with another user of Reach and gather their experience and they had nothing but positive news to share. They were right!

Review Source

Similar Products

Featured