# Page 3 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

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REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of REACH

## Showing most helpful reviews

Showing 51-75 of 512 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VF

Valerie F.  
Marketing & Communications Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "REACH Software takes our brand to the next level"

September 24, 2020

5.0

From the initial conversations and demonstrations on how the software works, to designing a layout and implementation of our devices, the experience has been top-notch. My questions have always been addressed, and you can tell the responses are sincere. The follow up and updates are appreciated and relevant to my company's needs. We are so happy with the software, we're in discussions on how to use additional devices for future projects now too. The REACH team is so great to work with - you won't be disappointed!

Pros

I was involved with selecting this software, implementing it in our buildings and updating the content regularly. There are many things I like about this software: it is customized to fit our needs, tech support is not only helpful, but they're quick to respond and actually provide a resolution, and the product performs exactly how I hoped it would. Not to mention, it is extremely user friendly! The quality and performance of this product was important to us, and it definitely shows. We've received many compliments on it and we're considering adding more in additional locations. This software not only offers a great communication tool for our company, it helps to elevate our brand. We couldn't be happier with the software.

Cons

I honestly cannot think of any negatives - we're very happy with this software.

Reason for choosing REACH

We did consider alternative products, but I cannot remember their names now. They were not comparative on performance or price though, so that's why we initially decided to move forward with REACH. But now I'm grateful we made this decision because the 'behind the scenes' of customer service & support are above our expectations too.

Review Source

Lynly D. G.  
VP Membership  
Oil & Energy  
Used the software for: 2+ years

### "Easy to Use Product with Great ROI"

November 30, 2018

4.0

Reach helps us communicate to all of our audiences in a timely, visually appealing way. We've used other systems in the past, and Reach is the most affordable and easy to use. The customer service and support teams are fast and helpful. My overall experience is very positive.

Pros

What I like most about this software is the user friendly interface, fast customer service, stock image options, and preview modes.

Cons

As a designer who uses an iMac, the editing tools are less sophiscated and a bit cumbersome to operate when I need to fine tune an area. Some great upgrades might include an alignment tool for text boxes and shapes.

Review Source

BL

Bruce L.  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Reach Software"

October 22, 2020

5.0

Great product, great service! Very happy with its performance.

Pros

Setup was very easy. Reach is very user friendly product. You can train a user easly in 1/2 hour or less to do the basics to get them up and running. We use the product to implement rebroadcast of our local church sevices. That is one of the main reason for purchasing he software. Instead of brining in dvd, or thumb drives, they can now upload their videos to the cloud and I can go in and set the playback time. I t has saved me tons of time.

Cons

Right now I do not have anything that I do not like about this program. It gives us everything we have asked for the software to do for us.

Reason for choosing REACH

They did an excellant job of selling the product. I asked for certain thing it could accomplish and the sale person provided the necessary information. It was easy in making our decision.

Review Source

VR

Verified Reviewer  
Chief Operating Officer  
  
Used the software for: 2+ years

### "Great for First Impressions"

June 28, 2018

3.0

Pros

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Cons

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Review Source

JP

Joel P.  
Program Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy Transition to digital display implementation - and great Customer service/response"

January 5, 2021

5.0

Reach has allowed us to integrate video and graphics in one layout/zone and play them, whereas we didn't have that capability before. It has also freed up the daily/ weekly updating of the screens, as you can schedule ahead and specify dates as to what announcements/graphics appear in each playlist. I currently have 2 displays at different locations displaying different content- i have four playlists going at once. Each monitor has 2 graphic zones, each with it's own playlist - Reach makes this seamless and "easy-peasy".

Pros

ease of use and customization of layouts playlists make importing media easy and simple the ability to make different playlists in different zones makes updating and changing things simple scheduling announcements/graphics ahead of time makes daily updating unnecessary scheduling screen was easy to use and very intuitive Most people can get this software up and running in no time, once again very intuitive layout and design

Cons

The only downside i have found is in the postitioning of Title/Label text boxes - I have had to adjust these several times when putting a static text box/label next to a playlist box. The position on the editing screen is slightly different once it's previewed on the actual screen. It just takes tweaking to get them exactly where you want them to appear.

Review Source

NP

Netra P.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Reach Digital Signage Review"

January 26, 2024

4.0

My overall experience with Reach is very good. I can do my job without any problems and concerns.

Pros

We use Reach Digital Signage to announce our weekly colloquium. Also We announce Graduate employment opportunities, Award nights, Screening of special seminar related to our department etc. I could announce it all easily and faster with the help of Reach digital signage. It has option to add start, end date with start and end time. I like that you can add multiple slides and decide content duration.

Cons

It does have preview option which should give you preview of the screen on your laptop/desktop. But This preview option doesn't always work.

Review Source

Laurie K.  
Marketing and Membership Coordinator  
Higher Education  
Used the software for: 2+ years

### "Easy to use, highly effective digital signage"

September 4, 2018

5.0

We have found that our REACH digital announcement screen is a highly effective way to grab students' attention as they walk past and we depend on it for daily announcements and other topics of interest to our students and patrons. We love it and have never experienced any downside to this great announcement tool.

Pros

I love the easy to use templates, the easily located stock photos, user-friendly graphics and interface. Excellent customer service and technical support.

Cons

Nothing! We have not found any drawbacks or problems and are extremely pleased with this system.

Review Source

GP

Gregory P.  
Regional IT Lead  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to use product"

July 11, 2022

5.0

Allows for an easy single point access. Quick and easy to deploy

Pros

The product is easy to use and setup. Creates a great single point to manage communication amongst multiple locations

Cons

The media library can be hard to manage with a large number of files

Reason for choosing REACH

Ease of setup and low overhead.

Review Source

MM

Miki M.  
Recreation Superintendent  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Marketing Rule of Seven"

January 27, 2021

5.0

It's seldom down, but when it is, tech support is quick to answer the call. The video quality is good.

Pros

I like that users of our facility are being marketed to unbeknownst to them and the more hits, the better (Marketing Rule of Seven). Whether they are a parent waiting for a child to get out of skate lessons, hanging out on the front entry to catch some air, or waiting in the concession line at intermission, it reaches out to the patron where they are without requiring them to actively search, and may just intrigue someone to check an activity out.

Cons

It's difficult to delete a text box once created and sometimes it doesn't project like it previews.

Reason for choosing REACH

I actually saw this on demo at Missouri Park and Recreation Association Conference and really wanted it for our facility. Reps were super. There wasn't another product that was quite comparable at the time.

Review Source

Megan P.  
Public Relations & Marketing Manager  
  
Used the software for: 1-2 years

### "We've worked with Reach for over a year now and we've been so happy with it, we are adding on!"

April 26, 2018

5.0

Pros

I love that the software is web-based and I can update it from anywhere. Also, Reach is compatible with our registration software, which in turn, is less work for me. The customer service is amazing. They are quick to respond when I reach out and occasionally proactively check-in with me. When we give tours of our facility, one of the first compliments we receive are about the digital screens and schedules.

Cons

The cost of the software is somewhat expensive considering we have to pay a maintenance fee annually; however, in the end it's worth it. Reach helps our patrons find what they are looking for on our website and in the facility.

Review Source

MT

Michelle T.  
Director of Marketing  
Government Administration  
Used the software for: 2+ years

### "Reach Digital Signage great value"

October 20, 2020

5.0

Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.

Pros

The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.

Cons

I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.

Alternatives considered

[Aurora Digital Signage](https://www.capterra.com/p/141351/Aurora-Digital-Signage/)

Reason for choosing REACH

Reach, at the time, provided a Facebook Live feature to be broadcasted to all of our LED signage. This feature is no longer supported, which is a bummer. I wish they will reinstate this feature.

Review Source

Karyn S. W.  
Director, Campus Recreation/Alumni Athletics & Convocation Center  
Higher Education  
Used the software for: 2+ years

### "Reach System"

August 20, 2018

5.0

Keeping our community up to date with what is happening in our facility. They see it as soon as they come in and they know where to look. It really is a great asset to our facility and we could not be happier! The support staff is excellent! I have only had to use them a few time and each time they were able to solve my problem in minutes!!! Highly recommend.

Pros

We use it everyday. This big screen with the display is a great compliment to our facility. It keeps our students, faculty, staff and guest informed on what is happening in the building. Facility hours of operation, current and upcoming events scheduled in our facility. We also include our upcoming Athletic events, Group Fitness class schedules on the display. We can upload our flyers to promote our events and also video to highlight our events! We love it!

Cons

Nothing , I love the new layout very user friendly!

Review Source

JC

Julie C.  
Development & Marketing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Makes Life Easier"

March 31, 2022

5.0

Reach allows us to share videos of members, healthy recipes or YMCA commercials. It really is a fantastic way for us to market and advertise our program offerings and all of the benefits of being a member.

Pros

The ease of use is fantastic. It's great I can put content on and schedule how log it stays up there. I am a one person Marketing team and this has made my job so much easier.

Cons

Honestly there is not much I can say that I like least about Reach.

Reason for choosing REACH

Met \[SENSITIVE CONTENT\] at a conference and really appreciated his follow up and continued support. We started with just one tv and now have tv.

Review Source

SG

Stephen G.  
Cable Supervisor / TV Instructor  
Primary/Secondary Education  
Used the software for: 2+ years

### "Creating Educational Access with REACH"

March 26, 2021

5.0

We have enjoyed using REACH for over three years. Great staff and response time to any issues.

Pros

REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.

Cons

We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.

Reason for choosing REACH

The software included weather, time and social media integration.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

More functionality and remote access was extremely important

Review Source

PF

Peggy F.  
President  
Public Relations and Communications  
Used the software for: 2+ years

### "REACH Digital Signage"

February 22, 2024

5.0

Awesome. From the sales team to the support team, I have had NO bad experiences or long wait times for information and support over past 4-5 years.

Pros

Easy to install, setup and maintain. The simple interface on using different calendars and layout templates. LOVE the fact that we do not pay for new/revised template creation!!

Cons

Having to call to register each player during setup.

Review Source

KL

Kristy L.  
Sr. Director Student Success  
Education Management  
Used the software for: 2+ years

### "Love REACH! "

July 5, 2022

5.0

Pros

I've used REACH for the last 4 years for the campus monitors my institution of employment uses. The system is very easy-to-use and I have appreciated the images and templates they already have established that you can embed into your messages. I also appreciate how over the years, they've continued to update and enhance this feature. I had never used a system like this before and found it user friendly. More than anything, my favorite thing about REACH is the customer service. I receive lightning fast, knowledgeable responses to my questions. They go above and beyond to not only answer my question, but provide me with additional resources for future use. I can't say enough good things about the way in which they approach supporting their clients.

Cons

I do not have anything negative to report on using REACH.

Review Source

AW

Angie W.  
Executive Administrative Assistant  
Automotive  
Used the software for: 2+ years

### "Excellance"

February 21, 2022

5.0

I have had a great experience with Reach. When I have a problem they are quick to get it resolved.

Pros

I like the image display and the updates. Our ambulances look great on the monitor and it is the first thing people see when they walk in. The combination of the images with the scrolling updates looks very professional and helps with communication within the company.

Cons

The software is very easy to use. I don't know of anything I would list as a negative feature.

Alternatives considered

[Mvix Digital Signage](https://www.capterra.com/p/123169/XhibitSignage/)

Reason for choosing REACH

We chose Reach due to ease of use and competitive pricing.

Review Source

SO

Sally O.  
HR Associate  
Printing  
Used the software for: 1-2 years

### "Reach is excellent. "

May 20, 2022

5.0

Communication to staff. This saves time from walking around and hanging posters all over. Excellent product.

Pros

This is a great way to share information with the staff. We have 4 screens between the production floor and breakroom. I appreciate the ability to schedule start and stop times for certain information. It is convenient to be able to load the same information on multiple screens at one time vs having to go into each playlist.

Cons

There is really nothing that I dislike or struggle with. The system is easy to use and functions well.

Review Source

Isabel M.  
Electronics Assistant Buyer  
  
Used the software for: 2+ years

### "Reach is a great way to manage multiple displays remotely"

June 29, 2018

5.0

Pros

I like that I can schedule when different signs are published or unpublished. I like that it's pretty reliable as well, I can schedule a sign remotely and I don't have to worry that it didn't publish correctly

Cons

Managing permissions can be a little tricky, we've asked multiple times for another department to not be able to publish to our screen without permission and unfortunately REACH still hasn't taken care of this.

Review Source

SO

Sean O.  
Sales/ Marketing Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love REACHing out to people! "

April 19, 2022

5.0

Absolutely wonderful experience! Couldn't ask for a better product!

Pros

The REACH software is very easy to use and user friendly. The content is very useful in a large organization to spread the good word about what is currently happening or what is coming up.

Cons

I haven't had any cons to REACH. Not once have I had a problem with the software.

Review Source

KD

Kenneth D.  
Director Audio Visual Services  
Higher Education  
Used the software for: 2+ years

### "Digital Signage - Higher Education"

October 21, 2020

5.0

Ability to communicate information across multiple campuses across the state. Unlimited training and assistance with content creation allows for us to hand off responsibilities to non technical personnel. Excellent experience overall.

Pros

Easy to use. Templates that allow for branding and standardization of content. Ability to share content across multiple signage players. Support and service after the sale.

Cons

Integration with our Emergency Alert and classroom scheduling systems was a challenge.

Alternatives considered

[Poppulo Digital Signage](https://www.capterra.com/p/230791/FWi/)

Reason for choosing REACH

Training and support. Did not need a full time IT person to manage solution. Significantly lower cost.

Switched from

[Cisco Unified Communications Manager](https://www.capterra.com/p/157096/Unified-Communications-Manager/)

There digital media player signage platform for small indoor signage was end of life. We also needed the ability to share content across multiple signs easily.

Review Source

JH

Jeff H.  
Operations Supervisor  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "A great method to communicate important information"

December 4, 2019

5.0

I have been very pleased with how easy it is to access the software and make changes on the fly. With minimal IT support, I can submit an update via the web-link and instant changes occur. Removing the need for approvals or IT involvement.

Pros

At our sites, we use the software on strategically placed TV's. The break rooms, front office, throughout the facility to communicate upcoming events for the associates, greetings to vistors, safety metrics of the site, weather updates and general information to share with the team.

Cons

I am an advanced PC user, and have been exposed to a lot of different software suites and I was able to navigate the reach software with some minimal time spent on the videos supplied. However for a less experienced user it can be a bit difficult on that learning curve.

Reason for choosing REACH

Another 5 of our sites were already using REACH, so I contacted Reach and our contact at the other sites to orchestrate a tool which was in use elsewhere. Stemming to corporate to make it a standard platform for each of our sites.

Review Source

CL

Cheryl L.  
Administrative Assistant  
Chemicals  
Used the software for: 2+ years

### "Multiple Displays"

March 10, 2020

5.0

We were in need of a software that had the capability of displaying a rolling safety metric on all monitors; REACH was able to assist with a stationary year-to-date widget that is easy to update. Overall, I am extremley satisfied with the services provided by REACH.

Pros

Love having the ability to display different content on multiple monitors. We were able to digitize our brand on the welcome display for our guest, thus reducing the need for paper brochures. Most of our employees are not able to check emails regularly so having the option to display important company announcements facility wide is a major plus for our organization. Contacting REACH Customer Service was a breeze; the employees are very knowledgeable and offer excellent technical support.

Cons

Have not experienced any issues with the software.

Review Source

DK

David K.  
F&B Mgr  
Events Services  
Used the software for: 2+ years

### "Fantastic solution to our ever-changing needs."

September 21, 2020

5.0

REACH helps us to clearly communicate to guests important information while they are in our facility, such as menu items, restroom locations, locker room assignments, merchandise info during concerts, etc.

Pros

Simple integration, clear and concise software training, available support when we need it (and it's an in-house service team so it's nice to know who I'm calling when there is an issue), and regular follow ups from staff to make sure that their product is fulfilling their need.

Cons

Hardware obsolescence - as Windows 10 releases updates that are sizable, the older players with smaller hard drives have presented a hurdle in getting the latest versions to successfully install. Tech support was able to find a creative solution and resolved the issue in a very reasonable time.

Review Source

BT

Brian T.  
Office Services Manager  
Chemicals  
Used the software for: 2+ years

### "Excellent Digital Signage Solution"

December 5, 2018

5.0

Overall the company has been great to work with. They are very responsive and helpful when issues arise.

Pros

The REACH system is extremely easy to use. It gives us the ability to schedule content as far in advance as we would like. Once you have your content created it literally takes less than a minute to publish to however many screens you want.

Cons

Some more sorting options would be nice. Such as the ability to sort by "scheduled" content. Also it would be nice to schedule something for more than one timeframe at a time. For example, right now if I have a poster to publish for Monday to Tuesday one week and Thursday to Saturday 2 weeks in the future, I would have to do two separate publish tasks. It would be nice to be able to do it all at once.

Review Source

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