# Page 6 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews --- REACH 4.8 (512) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of REACH ## Showing most helpful reviews Showing 126-150 of 512 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IY Imogene Y. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "The Reach board is a great medium to keep people informed about classes & events" January 8, 2021 5.0 I have had positive contacts any time I need help. Anytime I submit a ticket, the response time is quick and problems are resolved in a timely manner, follow up is excellent Pros I like being able to upload something and being able to display it. Its also convenient to be able to display our daily events and easily make changes Cons I wish there was a glossary, I am not sure what some of the new terms mean & how to use them. I also miss some of the old templates, holidays, exercise... Review Source PC Patrick C. Director of Golf and Nordic Operations Recreational Facilities and Services Used the software for: 1-2 years ### "Breckenridge Golf Club Review" July 5, 2022 5.0 Very good support and love the layout for our customer base Pros Software makes it easy to display the relevant information that is needed for our customer base. Cons Sometimes the display gets stuck or something is off centered. Usually a quick reboot does the trick Review Source WR William R. Assistant Manager Events Services Used the software for: 2+ years ### "Reach, it's good!" July 11, 2022 5.0 user setting scheduling and displaying events and information Pros Set it and forget---until its time to change the display Cons there are no other features I require at this time Reason for choosing REACH unknown Review Source AP Ashley P. Marketing Manager Primary/Secondary Education Used the software for: 2+ years ### "Ease Of Use Is Key, And REACH Has It Covered!" August 29, 2018 4.0 Everyone from the sales team to the tech support are fantastic. There is minimal wait time when it comes to resolving an issue and the team is always checking in to make sure things are running smoothly. Pros This software is so easy to use. The ability to check in on all our screens across the province through the Dashboard feature and reset systems if necessary is great. REACH has updated their software recently and all the changes have been beneficial, especially the video uploader. Cons It would be great if clients could integrate the scheduler from the tv communication side into the app calendars without needing tech support. Review Source KG Kevin G. AGPA Government Administration Used the software for: 1-2 years ### "Reach is very accommodating and helpful. Their CMS is extremely user friendly!" November 16, 2017 5.0 Being able to quickly communicate to staff or members throughout the state. Staff being informed of local events also helps improve employee engagement. Pros CMS GUI is very intuitive for the most part. Love the dashboard and being able to quickly view status of all players, both in our HQ and throughout the state. Their software is reliable and consistent. Support staff is very helpful. Cons If I have to think of things that I don't like about the software, it would only be a chance to improve the consistency of weather feeds, although your software is probably pulling from a third-party so this doesn't reflect much on REACH. The only thing I can think to improve their product would be to implement the App for content management. I have downloaded it, however it appears it is still in production. Review Source ME Miguel E. Sr. Technical Specialist Food Production Used the software for: 2+ years ### "JOTS Reach players" November 9, 2020 5.0 Very easy to work with and overall some of the best customer service out there. Pros Ease to setup users. Ease to send announcements to the players. Training provided by Reach is very helpful. Very easy to setup overall and users have easier access to make and push announcements. Cons Restarting/refreshing needed unless you wait 20 minutes for new announcements to appear. Reason for choosing REACH Reach was recommended by an IT tech from another sister company. Review Source VM Valarie M. Admin Assistant Government Administration Used the software for: 1-2 years ### "KC Admin Review" May 6, 2022 4.0 Pros Ease of use, ability to see instant results, simple application Cons Why are the screenshots not visible horizontally? Not see to see what you've posted. Review Source JT James T. President and CEO Individual & Family Services Used the software for: 6-12 months ### "E-Bulletin Board System" March 6, 2019 5.0 REACH helped us choose the software and hardware system that we needed to replace ones that were old and outdated. We were up an running in a very short period of time. Pros Previous software that we have used in the past has been very cumbersome in terms of set up and data entry; it often took a long time before we could get information even posted on our electronic bulletin board systems. With the new software, the approach is very straightforward and quite easy to master. This has allowed our staff to get information posted quickly. Also the functionality of the system in terms of scheduled posts, time limited posts, etc. provides us with the versatility we needed. Cons Nothing currently...regardless, if he hit a snag, customer service is only a call away. Review Source AM Anita M. Marketing Executive Health, Wellness and Fitness Used the software for: Less than 6 months ### "Reach out and Touch one or a lot." May 9, 2022 5.0 Overall my use of Reach has been above average. Especially with customer support. The program runs smoothly, there are icons with suggestions or help when needed. And you can reach out to multiple groups you have created. There is a fee if you want to send more texts. However, with the amount of marketing I handle each day for my business the app meets my needs. Pros What I like most about the product it is free if your usage is below 50 or less per day. The program allows you to send group emails to individuals. I hate those annoying group texts when everyone responds and your phone is constantly pinging. This program prevents multiple responses in a group email format. Additionally when someone responds the other group text recipients don't see their response. Cons Initially, the setup was a bit complicated this is part was due to the program being designed for iPhones. Once I reached out to customer support they readily provided scripting for me to set up the program on my Android phone. No issues after the initial setup. The final thing to remember is the program works solely from your phone. To my knowledge, there is no website to perform any task. Review Source Michael W. AV Analyst Computer Software Used the software for: 6-12 months ### "An excellent value" January 3, 2017 5.0 Reach has gone above and beyond our expectations to make sure that we are 100% satisfied with our purchase. Customer service has been remarkable and versatile to matching every need we have, even the ones that ended up being rather unique. Highly recommended. Pros Easy to use, easy to teach. Cons Cross-platform (specifically Mac) solutions are not terribly reliable. Works 100% great on PC though. Review Source Robin C. Assistant General Manager Used the software for: 1-2 years ### "As new clients we're very excited about the digital bulletin boards!" April 3, 2018 5.0 The ability to manage the various systems, in various buildings, from any desk top is a great benefit. The ability to communicate with our membership using the digital bulletin boards is something we are very excited about and already seeing benefits from in our restaurant and golf course. Pros Really easy to use. Our members are engaged and find the calendar interface very helpful We're already planning to expand the number of boards in our community. Cons We're still learning, so we don't have any comment here. We did have some challenges, but REACH addressed them, so we're happy. Review Source CK Colin K. Membership Director Non-Profit Organization Management Used the software for: 2+ years ### "Improved Communication with Members - Fresh Look for our Lobby" December 20, 2018 5.0 Member communication is up and members are registering for more classes that we promote on our screens. I have recommended the REACH system to our other branches in the YMCA of Greater Seattle association. The experience and the team at REACH has been wonderful. Looking forward to continuing to work with the lovely folks at REACH! Pros The University Family YMCA has been using the REACH platform for about 3 years now. We love the intuitive features the software offers in an easy to learn format. You can really customize your slides and screens to what you want them to say and do. We have gotten consistent feedback from our members that they love what we do with our screen and are always stopping to look at what is upcoming in the branch. Cons Nothing too major! It would be nice to be able to customize the look or colors of the layout. A simple color change of the screen would catch eyes. At the Y we have 5 logos with 5 color schemes, so changing it season to season would be a nice, but not necessary, feature! Review Source DD Diane D. Admin Marketing and Advertising Used the software for: 2+ years ### "User Friendly" July 10, 2019 5.0 A few start-up struggles but they got resolved with a day. Pros Extremely user friendly program. I like the fact that my posts are display almost immediately. Cons Our layout was customized to suit our needs, on the lower portion of our screen I can only add Word of PDF doc in portrait layout Reason for choosing REACH Our Director had used something similar in her prior job. Other groups within our company recommended it. Review Source KO Kandi O. Owner/manager Civic & Social Organization Used the software for: 1-2 years ### "It just isn't very user friendly (for me, I'm old) :-0" May 18, 2018 4.0 Getting the word out. I make announcements and send newsletters but that doesn't seem quite enough :-) Pros it gets the job done. It's colorful. I can work on it from any computer. I can have as many screens as I want. Cons That you can't change fonts color and size within the same text box. You can only make one screen alerted at a time. I would like a few at a time. All the screens don't have the same thing at the same time. (I have 5). I can't get the scroll option how I want it. Photos don't always move front to back. I'd like to be able to have a faded photo in the back of my text box. When you move to the edit box it messes up the location of the text (it makes it lower and won't move it to the top of the text box) I absolutely can't use this function. Review Source DK Dalton K. Systems Administrator Food Production Used the software for: 1-2 years ### "Great software and design overall" December 17, 2019 4.0 Besides some previous models having hardware issues, the overall experience has been great. Customer support is quick to assist. Pros Our customized Opal Foods dashboard that displays the temperature and weather of all our locations while also displaying announcements. Cons The 'player' names under the player tab do not match the 'playlist' names under the announcements tab. For example, one of our playlist names is "Demo", which does not reflect the corresponding player name "Hathaway Processing". This can be a problem when moving players around. Alternatives considered [Screenscape](https://www.capterra.com/p/231648/Screenscape/)[Mvix Digital Signage](https://www.capterra.com/p/123169/XhibitSignage/)[truDigital](https://www.capterra.com/p/133995/truDigital-Signage/) Reason for choosing REACH REACH was quick to send out a demo unit with a customized dashboard for Opal Foods. Packet presentation and correspondence contributed as well. Review Source KJ Kelly J. Certified Instructor, Office Manager Used the software for: 6-12 months ### "Great program with lots of functionality" December 13, 2017 5.0 Very easy to use and gets our announcements and class schedule out to all of our staff and clients at the studio. Love the versatility with videos vs still shots on the screen. Love that it can be programmed very quickly to get new or special announcements up onto the screen in just a few minutes. This is such an improvement over the power point slides that we were using for all of our studio announcements. Pros Easy to use. Great customer support. Enjoy all the different features and functions with being able to use videos/social media and the quality of the announcement slides. Cons Have only had a few glitches with getting the program started at first. Would like to see a change in the saved pictures so that you could save them all and then rearrange them into categories. Review Source JP Jennifer P. Assistant Principal Education Management Used the software for: 2+ years ### "Keep your school informed!" March 30, 2021 5.0 We have been abundantly please with the services we have received from REACH since our partnership first began. Pros The REACH digital media software is so easy to use--it is as easy as creating documents and presentation slides. It keeps our entire school informed and up-to-date on the events and special happenings in our community. Cons I feel like it is so user-friendly that it really doesn't have any cons. Review Source BG Brian G. Facility Services Director Recreational Facilities and Services Used the software for: 2+ years ### "Great Support" March 2, 2021 5.0 REACH has made my job much easier and we have a professional looking product that we are proud of. Pros We struggled to find a good solution until we implemented REACH. REACH allows us to display our daily schedules as well as news and marketing information. Customer support has always been top-notch. Cons No drawbacks. Took a while to get set up and realize the full potential but that’s to be expected. Review Source AJ Aubre J. Director, Recreational Sports Higher Education Used the software for: 2+ years ### "Spread the Word" December 2, 2019 5.0 Outstanding relationship with Reach from the start. The company really wants to help you and they have always been great if we had some sort of snag! I can always count on their technical support to solve any problem. Pros The Reach Media platform is very easy to use. Create promotions and events in minutes! and then have them displayed within seconds! Cons Wish the system had the ability to play live cable television channels alongside the promotion content on the same monitor in a split screen. Reason for choosing REACH Reach gave me everything we were looking for at an affordable price point many years ago. In the last 2 years, the entire George Washington University has gone to Reach for their digital platform after spending years with a competitor. Review Source SC Seth C. Advanced Manufacturing Manager Medical Devices Used the software for: 2+ years ### "Employee Communication" September 9, 2020 5.0 Employee communication. The Reach platform is a key component for Zimmer Biomet to connect with employees. This platform is in most of our large US facilities and even plays video of key communication and town halls. Pros The Reach platform is adaptable and continues to meet our needs. Cons At times the configuration and streams are confusing and require assistance from the support team which has always been willing to help. Review Source MS Michelle S. Director of Facilities Health, Wellness and Fitness Used the software for: 2+ years ### "ROI Excellence" January 25, 2021 5.0 Enjoy working with REACH as they are very customer focused and provide individual consultation when necessary. Talking with a person vs. only virtual learning is still necessary sometimes and I appreciate their attention to this. The ROI with our guests and the communication reach far exceeds our monthly investment. Pros The ability to upload all types of media is key. Video content, Youtube, Vimeo, and still graphics all on one platform is priceless. The User Interface is very user friendly and the organizational flow provides an easy onboarding process for newer users to this type of technology. Cons The fact that I am not utilizing ALL of the great features still. Reason for choosing REACH n/a Review Source VR Verified Reviewer Info Tech/Training Manager in University Relations Higher Education Used the software for: 2+ years ### "Good product to get your message out with" November 14, 2019 4.0 my overall experience using Reach has been great thus far Pros Like how we had the ability to bring different type of assets including photos, videos and graphics and use them to our only very own unique way Cons possibly having more options to remotely access different players on the fly. in addition, provide more features to make the experience even better than it currently is Review Source JS Jennifer S. Public Health Educator 1 Government Administration Used the software for: 6-12 months ### "Good product overall" August 13, 2019 5.0 Overall, Reach is easy to use and accomplishes what we need. Sometimes we have trouble with Support though just doing EXACTLY what you ask for and nothing more, so we need to be careful with wording when submitting a ticket. For example, I put in a ticket to get my last name changed, and the Support person deleted my entire account and made a new one with the new name, and then closed the ticket (and didn't tell me anything). I lost all my players and all my settings and I had to call a second Support person to figure out why everything was different and to help me get it all back. So technically, the first person did what I asked and changed my name, but they did not bother to tell me I would lose my profile or that my account would actually need to be deleted and reinstated, and did not bother to help set up my new profile. We have had a lot of issues like this. Pros I like how easy it is to add youtube videos, and that I can monitor the digital displays in real time Cons I don't like that PDF's and images do not automatically format to fit in the screen nicely. I have to select either by width or by height, but either way, half of the image is cut off and I have to manually resize and re-align it Review Source VR Verified Reviewer Data / BI Analyst Chemicals Used the software for: 6-12 months ### "I used Reach to set up our digital signage campaign for my company. " July 24, 2018 4.0 Companywide communication was the major benefit. Pros Fairly easy to set up and the dashboard is very intuitive. I also like the capability to import various data from multiple source. Cons Overall the con is minor but things like importing Power BI reports into the system are difficult at first. Review Source MN Melanie N. PR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great marketing tool" May 23, 2019 4.0 We have been using REACH for 6 years now and it has been a great marketing tool for our business. We are able to make money off outside ads and easily get word out to all of our customers who visit daily on all of our upcoming events. I can easily upload videos we create and use the tools to provided to enhance those ads. Pros It's user friendly and we can be creative with our ads. Cons I would like to be able to add more font choices Review Source Similar Products Featured