# Page 8 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews

---

REACH

4.8 (512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of REACH

## Showing most helpful reviews

Showing 176-200 of 512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Patrick S.  
General Manager  
Government Administration  
Used the software for: 2+ years

### "Great Product! "

February 4, 2022

5.0

Staff is interested in helping improve our use.

Pros

The interface is intuitive. If you can make a powerpoint slide, you can use REACH on your first day.

Cons

It has more features that we need and it sometimes makes it difficult.

Reason for choosing REACH

Had success using them with a previous employer.

Review Source

AB

Amber B.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Once I learned the system, it was smooth and straight forward- very user friendly in my opinion."

July 10, 2018

5.0

It is so easy to use and provide our members and visitors with rolling information regarding our missions and purpose.

Pros

I love how smooth it is and how many features it has. I wish there were more fade in and visual options, and longer length opportunities.

Cons

I have difficulty with videos that we do not have the specific download for. often times the videos we have are through YouTube, which does not upload well onto the system. It can skip and cause major delay issues very easily.

Review Source

EM

Elizabeth M.  
Secretary to the Principal  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Way to communicate with Staff and Visitors"

September 10, 2020

5.0

Great customer service. Although I've only needed help a couple of times, they were quick to respond and very helpful.

Pros

Love the background options and stock photos. Easy to set up and publish announcements

Cons

It's easy to use. I wouldn't improve anything. Maybe more pictures, but that's all.

Review Source

VR

Verified Reviewer  
Superintendent of Marketing & Communications  
  
Used the software for: 2+ years

### "I've used this successfully for 4+ years"

April 23, 2018

5.0

Pros

Easy to update. I really like how it integrates graphics, weather, calendars, and dates in one spot.

Cons

Some functions are easier to use then others. For example, more complicated scheduling is not always as obvious to build

Review Source

VR

Verified Reviewer  
Photographer  
  
Used the software for: 6-12 months

### "Team work to get the best "

May 3, 2018

5.0

Pros

I love the flexibility to work from anywhere in the world and keep our employees up to date on the latest announcements, and celebrations. It brings our company together even when we are apart. Above and beyond, REACH offers some of the best customer service I have EVER experienced, they are continually looking to improve the product and ready to explain whenever I have a question.

Cons

The interface can be cumbersome initially, but after a simple training, and the incredible helpfulness of the staff makes up for any issues.

Review Source

PP

Pam P.  
Accounting Assistant  
Education Management  
Used the software for: 1-2 years

### "Reach is Great!"

August 1, 2023

5.0

I am able to include any upcoming events, that will help students during the year.

Pros

Reach is easy to use, and I really like the Media Library.

Cons

There is nothing that I do not like about Reach.

Review Source

Joseph S.  
Event and Facility Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Easy to use and highly efficient "

May 24, 2018

5.0

Pros

I like the customizable features behind the software and posting. I love how easy to use the software is. The software allows for the non-technology savy people to easily use the software, while having advanced settings to please the tech savy individuals.

Cons

I wish there was a way to push flyers to other areas of my institutions that are using REACH Players.

Review Source

TH

Teri H.  
Administrative Coordinator/marketing  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Works great in our gym"

December 13, 2018

5.0

Support is wonderful and knowledgeable. REACH is a great asset for our gyms.

Pros

Easy to read formats for viewers. Easy integration for class schedule through google calendar. HD ads and stock images. Can upload videos for showing an exercise or class. A great way to let members know about our services, specials, new classes, events, welcoming new trainers and workout tips.

Cons

creating a new slide can be difficult with the text boxes as you can not text in different font size in the same box. It is hard to see the initial text box as they show up very small in the left hand corner. You have to manipulate the image to fit the box and it can be time consuming and you cannot crop an image if you only want a part of it and make the cropped image fill in the entire slide. To many limitations.

Review Source

SR

Spring R.  
Marketing Specialist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Effective"

December 6, 2018

5.0

Our system makes it easy to communicate the information our members need from schedules to upcoming events, promotions, and even social media, we were able to design our system the way we wanted so communication was up to date. It integrates with other platforms we use so we only need to update information in one place and it automatically updates on our displays. Customer support is also exceptional!

Pros

This software is very easy to use, and comes with so many options so you can decide what works best for you and your team!

Cons

Having to manually update the media players was a little tedious at the beginning, but we quickly overcame that obstacle and have not had problems since.

Review Source

JS

Jeff S.  
Communications and promotions manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Easy didital communications"

April 1, 2022

5.0

Great product will continue to use in the future

Pros

Flexibility to design and schedule announcements based future on event dates

Cons

Integration with facility scheduling software

Review Source

BB

Burt B.  
Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Easy to Use and Update"

May 31, 2019

5.0

The REACH system is on 24 hours a day at our main entrance. Anyone who enters our building can see the day's events, announcements, and up to the minute changes are simple. We are very satisfied with the system.

Pros

I am not a "tech" person but I can manage the software very well. I create a lot of PowerPoint slides and can easily upload them to the REACH system. Initially, I was able to set up the system with only a few minutes of training. You do not need a tech savvy person to be able to use the system.

Cons

For advanced users there may be some issues, but for our uses, it is all we need.

Review Source

TL

Tom L.  
Communications Director  
Government Relations  
Used the software for: 2+ years

### "Great tool for communicating"

March 18, 2021

5.0

It works and is easy to use. The learning curve is quick and simple.

Pros

The ease of loading documents to the platform. Takes all file types Easy to integrate

Cons

How to add a calendar item. Hard to get rid of an old profile

Reason for choosing REACH

It was here before me.

Review Source

JP

John P.  
Coordinator of Recreation Services  
Higher Education  
Used the software for: 2+ years

### "University of Regina"

August 9, 2018

5.0

The overall experience with REACH has been excellent. I have highly recommended the product to colleagues. The support and service that I have received over the years has been exemplary.

Pros

End user friendly and very each to use. Technical support has been outstanding.

Cons

Too bad the software was not linked to istock images and/or additional announcement graphics. For Example: Register Now, Tickets on Sale Now, Don't Delay, Game Day etc.

Review Source

AJ

Annette J.  
Marketing Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "REACH is a great addition to Muscatine Community YMCA Marketing!"

November 24, 2020

5.0

Pros

Easy to use. We are able to showcase what we offer with options of slides and videos.

Cons

The text tool is not as smooth as I wished. Regarding daily scheduling, I wish there was a search feature to search for an event.

Review Source

JJ

Jennifer J.  
Associate Director of Marketing  
Higher Education  
Used the software for: 2+ years

### "I LOVE REACH! I have partnered with REACH for the past 6 years at 3 different universities!"

July 21, 2017

5.0

This software and equipment has helps me recruit sponsors, create brand awareness, promote our departments memberships, programs and services, as well as looks amazing when all said and done. The software developers, brand ambassadors, and content managers have a done a great job with all aspects of this software. Kudos REACH!

Pros

The software is always easy to use and evolving to include the latest trends. I have not found another company that can offer all of the same services for such an affordable price with great customer service and management.

Cons

Honestly, I love everything about REACH, from the people to the software. They are always willing to work with me to resolve any problem I may have and brainstorm solutions/new trends for the future. This is a great company that is only getting better. No problems or regrets.

Review Source

VR

Verified Reviewer  
Human Resources Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Aulick Leasing usage"

May 15, 2019

5.0

Reach allows us to broadcast information to numerous employees, at several locations, and we only have to update the software one time.

Pros

It is easy to use, and can be updated anywhere.

Cons

It took awhile to figured out how the page layout works.

Review Source

BA

Brandi A.  
Owner  
Sports  
Used the software for: 6-12 months

### "Why Did I Wait So Long?"

August 22, 2019

5.0

We were trying to find a way to make sure that the parents and students of our martial arts studio always knew what was going on in our school such as test dates, events, holiday closures, etc. This has definitely achieved this goal and we have more participation in and awareness of what is going on in our dojo. As an added benefit, we are also able to highlight different student achievements and show pictures from various events and belt tests. The kids love seeing their pictures up on the screen!

Pros

I love that this software is user friendly and easy to use. The learning curve is very short and we were up and running very quickly. Our parents and students love it!

Cons

The only thing that I would like to see improved would be the ability to vary the text options within a text box. You can make some, however if you want to make big variations like in color, you need to create another text box. This is really a small thing and easy enough to work around though.

Review Source

RC

Randall C.  
Director of Patient Experience  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The Right Fit for our Needs"

May 10, 2022

5.0

We have REACH displays in our hospital and our department wanted to use a similar approach to employee recognition. \[SENSITIVE CONTENT\] did a training with us and offered to assist if we had questions about the build of our content. I did have to reach out to \[SENSITIVE CONTENT\] with a couple of questions and he was very responsive and even set up a video call so he could share his screen and walk me through the task. With a couple of clicks that I overlooked, we were able to get my 2 players set and ready for content. We have 2 great looking displays and have been able to better recognize the employees.

Pros

Ease of setting up the display content that looks amazing.

Cons

We are new to the product but I can't come up with a negative right now. I do think it is a little overwhelming with getting the information onto the player but \[SENSITIVE CONTENT\] was very helpful in explaining it to us. We just need a little more time with the software.

Review Source

KL

KATIE L.  
Executive Assistant  
Warehousing  
Used the software for: 2+ years

### "Reach for Our Business"

March 18, 2019

4.0

Pros

Able to get communication up quickly and reach a large audience.

Cons

That microsoft products don't transfer and format easily.

Review Source

NH

Nannette H.  
IT Help Desk Technician  
Government Relations  
Used the software for: 1-2 years

### "Technical Support / Customer Service"

July 9, 2018

5.0

The library patrons are made aware of current and coming library events. This allows them to schedule their time to join the workshops, story times, etc.. (This keeps them coming back!)

Pros

The software is very user friendly. Requires little training to the user to obtain results quickly. The Librarians love it too for displaying events and quips and quotes.

Cons

There are no Cons. I could brag about the wonderful technical support offered. They rate number one in my book for valuable customer support services. They respond quickly and are efficient in resolving any issues that may arise.

Review Source

mO

mick O.  
Recreation Specialist  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Love the software and the displays in general. We've received great feedback from our customers."

April 12, 2018

5.0

We were able to reach a broader spectrum of the public for our special events and classes due to the Reach Displays.

Pros

The ease of use and the customer service provided by Reach. Our scheduling software is archaic so the help they provided during initial set up was wonderful.

Cons

The hardest part about the software is creating flyers that are both engaging to the public and fit the total area provided for each display.

Review Source

JM

Jill M.  
Development Specialist  
Building Materials  
Used the software for: Less than 6 months

### "Fantastic Software for Our Digital Company News"

August 13, 2019

5.0

REACH has provided us with a very professional looking digital company news platform. The people at REACH were so helpful at working with us to get the initial main layout just the way we envisioned it and guiding through our options and finding out what would work best for us. Other platforms we had looked into didn't offer software that would give us the same flexibility or user friendly product or the same level of customer service and technical help.

Pros

I like how flexible it is for designing layout and content. I like how many options are available. I also appreciate the test viewing feature.

Cons

When you're designing content slides, there's not an "undo" feature and the font formatting can be tricky.

Reason for choosing REACH

REACH provided far more flexibility and customizable options. It was also easier for us to continue designing and controlling content on our end once the initial design was created and implemented by the REACH team.

Review Source

RH

Randy H.  
Chief Information Technology Officer  
Law Practice  
Used the software for: 2+ years

### "Great product and great service!"

April 28, 2021

5.0

The entire team at REACH are a pleasure - always responsive, friendly, helpful, supportive. A true business partner of our firm!

Pros

Very easy to install, configure, and maintain.

Cons

Nothing; the entire package is very user friendly

Review Source

LM

Laura M.  
Director of Development and Communications  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Highly Recommend REACH"

April 4, 2022

5.0

REACH has provided EXCELLENT customer service - incredibly responsive and supportive. With REACH, we are able to keep our digital display current and it is easy to change content.

Pros

The software seems very user friendly and intuitive. I love that it can be accessed from any web browser and it is easy to integrate video directly from hosting sites.

Cons

I would love to be able to play my own audio over existing images automatically in the system (and maybe I can, I just haven't gotten that far with it yet!).

Review Source

TP

Thomas P.  
Office Services Manager  
Machinery  
Used the software for: 1-2 years

### "Easy to Use"

June 18, 2019

5.0

Customer service is great, very helpful. The players are unobtrusive and mount easily into small spaces.

Pros

The ease of use allows me to change digital messages quickly and also pre-set other messages so that I don't have to worry about changing messages when I am out of the office.

Cons

I see no real drawbacks. If I have a problem customer service is always there to help.

Review Source

Similar Products

Featured